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    Category: Bad Behavior

    Disabling The Able Disabled

    | Wichita, KS, USA | Bad Behavior, Health & Body

    (I have been in a wheelchair since age three. Despite this, I can push my own cart just fine while wheeling myself around. A customer in the store notices me.)

    Customer: “Ma’am, do you need help? One of my kids can help you push your cart.”

    Me: “No, thank you; I am doing just fine.”

    Customer: “But you’re disabled! You can’t do anything on your own!”

    (The customer tries to grab the cart. I hold onto it.)

    Me: “I can do it just fine on my own, thank you!”

    Customer: “See, that’s the problem these days! You people not accepting help!”

    Making A Spectacle Of Herself

    | Middlebury, CT, USA | At The Checkout, Bad Behavior, Health & Body, Theme Of The Month, Top

    (I normally wear contacts. I am in a rush before work and just put my glasses on. A regular customer comes through later in the morning.)

    Me: “Hi! Just a medium today?”

    Regular: “Just the medium—hey, you’re wearing glasses! You never wore them before.”

    Me: “That’s because I always wear my contacts, ma’am.”

    Regular: “Don’t lie to me. You don’t need those!”

    Me: “I’ve needed glasses since I was nine.”

    Regular: “You know, I’m sick of you ‘hipster’ kids wearing ‘nerd’ glasses for fun! There are those of us that need them, and don’t appreciate what you’re doing!”

    (I motion to my black plastic frames with their small rectangular lenses.)

    Me: “I’m not hipster, and my lenses are too small to be nerdy.”

    (The regular reaches across the counter, and grabs the glasses off my face.)

    Regular: “You kids need to realize glasses aren’t just a fashion accessory!”

    Me: “Ma’am, please give those back.”

    (The regular puts them on, then flings them to the floor when she realizes exactly how strong they are. She picks them up and scratches a lens as she tries to figure out if they’re real. She throws them on the counter, breaking off one of the side arms.)

    Regular: “What the h*** is wrong with those? Why are the lenses so weird?”

    Me: “As I said, ma’am, I’ve needed glasses since I was nine. Actually, my vision is so bad that I legally cannot drive or even work without wearing vision correction. You just broke my only pair of glasses, which the local vision center does not carry anymore. How would you like to repay me for these?”

    (The regular takes her coffee and pretty much runs. My manager sees the whole thing on camera from the office, and gets her information from the next time she comes in. Because we have proof she had destroyed my property, she didn’t fight handing me a check to cover the cost of a whole new pair of glasses.)

    Some People Can’t Handle Their Sugar

    | Kansas City, KS, USA | Bad Behavior, Bizarre, Food & Drink, Theme Of The Month

    (I am stocking coke in the aisle. A very perturbed customer comes up to me.)

    Customer: “Young man, my doctor said I can’t drink coke anymore.”

    Me: “I’m sorry to hear that.”

    (I continue stocking the coke.)

    Customer: “Young man, I just told you that I can’t drink this stuff.”

    Me: “I’m sorry, ma’am. Would you like me to help you find something else?”

    Customer: “I said I can’t drink this stuff!”

    (She grabs a two-liter bottle and throws it to the ground. She puts her hand into the shelf behind the product and starts walking down the aisle, scooping all the soda on the floor.)

    Customer: “I can’t drink coke! I can’t drink coke!”

    (She begins stomping on the cans and bottles and kicking them around. By the time she’s worn herself out, the floor is covered. The cans are spraying little jets of cola. She looks at me, then over my shoulder at the liquor dept.)

    Customer: “He said I can’t drink whiskey either!”

    (She starts to charge the liquor dept. Thankfully, that is when the security guard steps in front of her, takes her hand, and leads her out of the store.)

    Not Quite On Top Of Her Game

    | MD, USA | Bad Behavior, Criminal/Illegal, Technology, Theme Of The Month

    (I work as a slot machine technician. While we do occasionally talk with customers, they’re not our primary concern. In the event of a customer dispute, we’re to call a supervisor and let them handle it from there. I’m flagged down by a flustered customer while walking the floor. She is playing a very popular game. Her English is halting at best.)

    Customer: “This game stole my $20! You gimme $20!”

    Me: “Let me take a look at it, ma’am.”

    (I open the game and check the device that accepts bills; nothing is inside. I next check the machine’s logs, and see that a $20 bill was indeed inserted only a few moments earlier, but that exact $20 was then cashed out 10 seconds later with no games played.)

    Me: “Ma’am, it appears the $20 was cashed out 10 seconds after it was put in.”

    Customer: “No! It stole it! Gimme my $20!”

    (I call for a supervisor. It’s a very busy Friday night, and it takes 15 minutes for one to finally come by. In the meantime, the lady has gotten more agitated.)

    Supervisor: “Hey, what’s up?”

    Me: “This customer says the machine ate her $20, but the machine’s logs say that the $20 was cashed out 10 seconds later.”

    Supervisor: “Thanks, I’ve got this.”

    (My supervisor approaches the customer.)

    Supervisor: “Ma’am, the machine says you cashed out your $20.”

    Customer: “No! It took my $20! Gimme $20!”

    Supervisor: “Ma’am, I’m not giving you $20.”

    (The look on her face is something like rage, disbelief and heartbreak. She eventually storms off, getting nothing for her troubles. After talking with a few other techs, it turns out she has tried this at a few other games in the casino that night, with the exact same result.)

    Service To Swear By

    | Pittsburgh, PA, USA | Bad Behavior, Family & Kids, Food & Drink

    (I am waiting on a table being used by a family: a mother, two teenagers, and one younger son. I am taking the order from the mother; everyone else has given their order.)

    Me: “…and what side dish would—”

    (The young son hits me in the back of the head. I find this funny, as the kid is so young.)

    Me: “Hey buddy, what’s the matter?”

    Child: “Where the f*** is my food?”

    (I look at the mother in expectation of her to do something.)

    Mother: “Well? Are you going to answer him?”

    (I stare at the mother in disbelief.)

    Me: “Well… the kitchen needs to cook your food for you, which takes time. I haven’t left the table yet, which means they don’t know what you would like to eat; it hasn’t even started being cooked yet.”

    (The mother just kept going like nothing happened.)

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