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    Category: Bad Behavior

    Maid of Dishonor

    | USA | Bad Behavior, Family & Kids, Theme Of The Month, Wild & Unruly

    (I work in a small ‘special occasions’ dress boutique. Today, my customer is a bride, with her bridesmaids, and the bride’s mother. The bride’s sister looks about 16 or 17.)

    Bride’s Sister: “Okay, so I know you’re the one getting married, but I still have to look hot. My dress has to look hot. I have to stand out.”

    Bride: “Well, we’ll have a look at what they have in my colors for my wedding, and see what they have that can be made to flatter all of you. But the only dress that will be different is the maid-of-honor dress, and since you aren’t the maid-of-honor, you’ll be wearing a bridesmaid’s dress.”

    Bride’s Sister: “Okay, first of all, I’m not wearing a dress in your colors. Second, I’m not wearing the same thing these girls are wearing. I have to look like the hottest b**** in the entire room.”

    Bride’s Mother: “No, the bride has to be the center of attention.”

    Bride’s Sister: “Then she has to try to upstage me. That isn’t my problem. My dress has to be gorgeous.”

    Bride: “Fine. You won’t be a bridesmaid then.”

    Bride’s Sister: “MOM!” *stamps her foot* “DO something!”

    (The mother throws up her hands and shakes her head.)

    Bride’s Mother: “I don’t know what you want me to do. You said you wouldn’t wear your sister’s bridesmaid dress, so how can you expect to be a bridesmaid?”

    (The bride’s sister starts throwing a tantrum, and is escorted outside by their mother. The bride looks close to tears, but calms down. She is a dream to work with, and they find beautiful bridesmaid dresses, and a wonderful maid-of-honor dress. The sister comes back in, just in time to see the maid-of-honor dress.)

    Bride’s Sister: “See, that’s perfect. That’s my dress.”

    Bride: “No, that’s the maid-of-honor dress. This is the bridesmaid dress. If you won’t wear it, you can’t be in the wedding. And mom, if she isn’t going to be in the wedding, I want you to go with her when she shops for her dress, and veto anything you know I wouldn’t be okay with.”

    (The bride’s sister starts screaming, and throwing another tantrum. She has to be escorted out. A few months later, the bride, now happily married, comes back to give us thank you cards for putting up with the incident, and because her bridesmaids and maid-of-honor dress turned out so beautifully. I don’t know what became of her sister, but I didn’t see her in any of the wedding photos the bride showed us!)

    At Lagerheads, Part 3

    | Denver, CO, USA | Bad Behavior, Criminal/Illegal, Food & Drink, Hotels & Lodging

    (I work the night shift at an upscale long-term stay hotel. I am delivering all the bills underneath the doors when I encounter a guest holding two beers and a water from my market in the lobby. State law prohibits me from selling alcohol of any kind after midnight.)

    Guest: “Hi. Do you work here?”

    Me: “Yes, I do, sir. How may I help you?”

    Guest: “I just wanted to let you know, I got these from the market. I left a note to charge them to my room, 235.”

    Me: “I’m very sorry, sir, but I cannot charge those beers. I actually have to take them back, as I’m not allowed to sell alcohol after midnight.”

    Guest: “It’s not that long after midnight.”

    Me: “Sir, it’s almost two in the morning. It’s actually state law, not company policy, so my hands are really tied. Again, I’m sorry.”

    Guest: “Just charge them in the morning.”

    Me: “I’m sorry, sir, but I really can’t do that. It’s because we sell the beer retail; we don’t serve it.”

    Guest: “This is ridiculous. I’m taking the beers. You can do it just this once. I won’t tell anyone.”

    Me: “Sir, I’m sorry. I have you on camera taking the beer. It would show up on my shift audit, which my manager reviews daily. If I let you take that I will lose my job.”

    Guest: “That’s not my problem; you should have been there when I was taking them out of the cooler.”

    Me: “Sir, if you don’t give me those beers, I’ll be forced to return to my desk and call the police.”

    Guest: “What?! Why?!”

    Me: “You didn’t pay for those beers, and you’re being very belligerent about breaking state law. I know your room number, which means I know your name and have a copy of your ID on file. I suggest you reconsider how thirsty you really are.”

    (He gave me the beers.)

    Related:
    At Lagerheads, Part 2
    At Lagerheads

    Rectify The Situation, Part 2

    | FL, USA | Bad Behavior, Health & Body

    (I regularly update medical records for our clients. One of my clients is getting angry that his case is taking so long, and has been yelling at me for a few minutes.)

    Client: “Yeah, well this is taking way too long. I bet you don’t even know that I had surgery last week!”

    Me: “Okay, sir, where did you have your surgery?”

    Client: “Up my rectum!”

    (There is a long and awkward silence.)

    Me: “Um, well, I meant at which hospital did you have your surgery, so that I can get your medical records?”

    Client: “…oh.”

    Related:
    Rectify The Situation

    Order(s) Out Of Disorder

    | CA, USA | Bad Behavior, Food & Drink

    (It’s 8:30 pm on a very slow Monday night, so my manager has sent everyone home except me and another server. Suddenly, we get slammed. Within 20 minutes I have over 20 tables. While I’m doing my best, about half my tables still need to be greeted, much less have their orders taken.)

    Customer: “We need refills. It’s been like twenty minutes since you came over here last. We’re all done with our food and we’ve needed refills this whole time!”

    Me: “I’m sorry, sir; I’ll be back in one second with those refills, okay?”

    (I get the tables refilled, despite the fact that I have to ring in four other tables and check out three of them. Because I am so busy, I make a mistake and give him a regular soda like his friends instead of the diet soda he wants. After dropping them off and trying to attend to the outrageous amount of other guests needing me, he begins yelling for me.)

    Customer: “HEY! LADY! WE NEED YOU OVER HERE NOW!”

    (I look sympathetically at the couple I am currently taking the order for.)

    Me: “I am so sorry about this; I will be right back.”

    Couple: “Oh, don’t worry about it; we do understand. It’s crazy in here!”

    (I hastily run to the shouting customer. He shoves the cup against my chest, sloshing soda on me and the floor.)

    Customer: “Can I get a DIET soda this time? DIET? DI-ET, as in NOT REGULAR?”

    (The shouting customer’s wife has been looking embarrassed during the whole exchange. She suddenly pipes up.)

    Customer’s Wife: “SIT. DOWN!”

    (The customer sits immediately, fuming. I refill his diet soda quickly, trying to ignore the cold soda all over me.)

    Me: “Here you go, sir; I’m very sorry about that.”

    Customer’s Wife: “Thank you so much dear. Whenever you get a chance, we’d like the bill. Take your time.”

    (Trying not to cry, I take care of some other customers, including the poor couple I had to run away from, and then print their bill out. The husband does not look at me or talk to me again the rest of the time.)

    Customer’s Wife: “You were an amazing waitress, honey. Thank you.”

    (The wife left me a 30% tip, and the other couple dropped a $20 bill for my tip on top of their small, $20 tag.)

    A Fight Between Black-Felts

    | NY, USA | Bad Behavior, Top

    (I am a 17-year-old male. I’ve recently become interested in learning how to make stuffed animals. I decide to make a stuffed animal for my sister, and go to the local fabric store for some felt and materials.)

    Me: “Hi, can I get black, white, orange, and yellow felt please?”

    Cashier: “Of course! What for, if I may ask?”

    Me: “I’m going to attempt to make a stuffed animal for my sister; wish me luck!”

    Cashier: “Aw, that’s so sweet!”

    (The cashier hands me the black, white, and orange felt.)

    Cashier: “You’ve got the last black felt, but let me check to see if we have any more yellow.”

    (The cashier goes to the back. An elderly customer comes in, and snatches the black felt out of my hands.)

    Me: “Hey! I need that!”

    Elderly Customer: “No, you don’t. What would a stupid kid like you need this for?”

    Me: “I have my reasons. Can I please get that back?”

    Elderly Customer: “I need this more than you do. I bet you don’t even know how to sew; you’re a boy.”

    (The cashier comes back.)

    Cashier: “We’re all out of yellow, but we have—hey, why does she have the black felt?”

    Elderly Customer: “I need it more than this brat!”

    Me: “She grabbed it from me. Theoretically I could just cut up an old T-shirt or someth—”

    (The cashier snatches the felt from the woman.)

    Cashier: “Give me this.”

    Elderly Customer: “WHAT WOULD SOME TEENAGER NEED THAT FOR?!”

    Cashier: “He’s making a stuffed animal for his sister; now get out before I throw you out.”

    (The elderly customer grumbles and leaves.)

    Me: “Thank you so much.”

    Cashier: “Honestly, I don’t know why that woman keeps coming back. Good luck on your stuffed animal; come back and show it to me!”

    Me: “I’ll be sure to!”

    (The stuffed animal came out great; I hope my sister loves it!)

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