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    Category: Bad Behavior

    Respect The Uniform

    | New Zealand | At The Checkout, Bad Behavior, Rude & Risque, Top

    (I work at an outdoor/clothing store over the summer sale period, and my uniform consists of a bright red, high neck sale top. Note: I am a female, and am fairly large-breasted. I am at the counter, scanning a customer’s order through. The customer is a middle-aged leering man, and is with a friend. He is nodding at me and laughing with his friend, motioning with his hands in pretend breasts. I decide to ignore this, as I have dealt with this before and I don’t really care too much. The customer continues laughing and staring.)

    Customer: “God, I bet you’re a dirty s***.”

    Me: “Excuse me?”

    Customer: “Yeah you heard. Look at you, with your big boobs; you must be. You’re such a s*** with your tight uniform. I hate people like you.”

    (I am slightly fuming at this stage, and shocked.)

    Me: “Let me put this to you straight: the only person who is going to lose anything from this is you; do you know why?”

    (The customer starts to argue, but I cut in.)

    Me: “Yes, my uniform is tight, but it is a t-shirt in my normal size. If you look around at my other employees, you will see that they too wear the same uniform as me. I don’t choose what I wear here. It may look different on my body compared to another’s; it’s called body shape. You think having big breasts is a choice I made? I had no control over the growth of them, just as you have no control over your receding hairline. Finally, I have the right to not serve you at all. Being rude to staff by offending their lifestyle, which you know nothing about, or over how they look doesn’t make me want to serve you. If you want, I can void this order and return everything to the shelves.”

    (The customer looks shocked, and is bright red. He says nothing.)

    Me: “Do you have any points of an argument as to why you felt the need to discriminate me by my body shape? If so, I would love to hear them…”

    (The customer stills says nothing.)

    Me: “Would you like me to continue to scan your items? At the moment, for me, it’s still a no.”

    Customer: “Yes, please. I’m sorry.”

    Me: “Well, I suppose that will have to do. I hope you learn some god-d*** respect.”

    (I finish scanning his items, and he leaves with his friend. My manager, who is serving next to me, looks at me and laughs.)

    Manager: “I was going to say something to him, but you got there first. I couldn’t have said anything better than you just did.”

    No Wonder She Ran Away

    , | London, England, UK | Bad Behavior, Family & Kids

    (I work in one of the gift shops at a popular UK theme park. One day I notice a little girl, probably no older than eight, wandering around our shop unattended quite late in the day.)

    Me: “Hi sweetie, are you all right there?”

    (The girl just bursts into tears.)

    Girl: “I’ve lost my mummy and daddy!”

    Me: “Okay, okay. Well, don’t worry; I’ll help you look for them.”

    (I take her over to a stool we’ve been using to stock up and get her sat down. I let my coworker know to inform security so they can issue a park announcement and come take over the situation.)

    Me: “Now, here’s some tissues, and some water. Do you like sweets?”

    Girl: “Yeah. Coke bottles are my favourite.”

    Me: “Me, too! Tell you what: you clear up those tears, and we’ll fill up a pick’n’mix bucket for you, okay?”

    (She smiles a bit and nods, and starts blowing her nose. About 10 minutes pass, and the girl has calmed a little bit. I’m told that security are all of a few minutes away, when a couple come into the shop.)

    Mother: “[Girl], there you are! How DARE you run away from us!”

    Girl: “I got stuck behind some people—”

    Father: “Don’t you interrupt your mother, you little cow!”

    Me: “Ah, excuse me? I take it you’re this little girl’s parents?”

    (They both look at me with a mix of disgust and shock.)

    Mother: “What’s it to you?”

    Me: “Well, I’m not a parent, but if I’d lost my daughter I wouldn’t be insulting and yelling at her, especially since she’s literally just stopped crying.”

    Father: “You rude little s***! Who do you think you are?!”

    (The father gets a tap on the shoulder by the security team that has just arrived.)

    Security Guy #1: “Well at a guess, I’d say this is the staff member who found your daughter and has been looking after her.”

    (The girl holds up her bucket of cola bottles, squashed down as far as we can get them.)

    Girl: “He let me have all of these sweets!”

    Mother: “We better not have to pay for them!”

    (I just about hold my tongue, but the security guys say what I am thinking.)

    Security Guy #2: “Are you for real? You lose your kid and you’re worried about paying for a bunch of cola bottles?!”

    Security Guy #1: “Tell you what: any complaints or questions you have we’ll sort out at the security office with all the other paper work, and let these guys get back to their jobs.”

    (Just as they left, the girl gave me a hug and said ‘thank you.’ I don’t know what happened to her, but I hope the parents eventually saw sense as to what’s important in life.)

    Hellish Customers

    | ON, Canada | Bad Behavior, Family & Kids, Religion

    (While doing theater checks, I am informed that we have some skateboarders using our building’s parking lot and curbs as their own personal skate-park. I am sent to ask them to leave.)

    Me: “Hey guys, you can’t skateboard here.”

    Skateboarder #1: “Well, where can we go then?”

    Me: “I know of a skate-park 20 minutes walk from here at [local park].”

    Skateboarder #2: “Can we do a few more tricks here before we go?”

    Me: “Sorry, no.”

    (The three skateboarders turn to leave when the third, who has remained quiet the whole time, turns to me.)

    Skateboarder #3: “I WORSHIP LUFFASIR SIX SIX SIX! What do you say to that!?”

    Me: “Luffasir? It’s Lucifer, and I don’t need any more morons worshiping me. Now get the h*** out of here.”

    (Skateboarder #3 turns red and quickly walks away followed by his buddies, who could not stop laughing.)

    Checking Him In And Checking Her Out

    | Chicago, IL, USA | Bad Behavior, Health & Body, Hotels & Lodging, Rude & Risque

    (I work at a hotel that caters to a branch of a hospital. I’m a larger-chested woman, and get frequent sexual harassment from guests.)

    Me: “As the hospital pays a portion of your stay, your grand total for the evening will be $44.40.”

    Guest: “That’s fine; I’d like to pay in cash.”

    Me: “Cash is acceptable, but we do ask that we get a credit card on file.”

    Guest: “Why the f*** do you need my credit card?”

    Me: “We need a credit card for incidentals or if by chance your stay is extended through the hospital.”

    Guest: “What the f*** is an incidental?”

    Me: “Incidentals would be damages or possible problems that may arise in the room.”

    Guest: “Do I look like I’d cause a f*****g problem?”

    Me: “Sir, I do not believe any of my guests would ever cause a problem; it’s just a precaution we must take. Now, I’d also ask that you refrain from using the f-word in the lobby.”

    Guest: “Listen, tits—”

    Me: “Sir, I kindly ask that you refrain from the vulgarities.”

    Guest: “You said I couldn’t say f***. You didn’t say nothin’ about tits!”

    Me: “That is a derogatory term in reference to my physical appearance. I will ask that you do not use that type of language in my lobby, or I will be forced to call the hospital and they will move you to a different establishment for the remainder of your stay.”

    Guest: “FIRST YOU TELL ME I HAVE TO USE A CREDIT CARD WHEN I F****** SAID I WAS PAYING CASH, AND NOW YOU’RE DENYING MY FREE SPEECH. DO YOU KNOW WHO OUR PRESIDENT IS, WHITE B****?!”

    Me: “Sir, I’ve asked you multiple times to correct your language and because of that last comment, you’ve now forced me to call the hospital as you are not welcome at our establishment.”

    Guest: “Whoa, whoa, whoa, sweet-cakes. I was just trying to make you angry. I love the way your boobs bounce when you get flustered and hold back.”

    (At that point my manager stepped in and told him to leave without even calling the hospital. Sick or not, no one has an excuse to openly sexually harass someone just trying to do their job.)

    Drive Flu

    | Austin, TX, USA | Bad Behavior, Crazy Requests, Health & Body

    (I work at a pharmacy that has a drive-thru. We do flu shots and they are in high demand. We have never administered a flu shot at the drive-thru. A customer drives up to the window in her mini-van.)

    Me “Good afternoon! What can I help you with today?”

    Customer: “I would like to get the flu shot. Can you hurry because I have things to do.”

    Me: “I’m very sorry, but you will have to come inside for us to administer the shot. It won’t take more than five minutes.”

    Customer: “No! I don’t want to get out of my car. I’m in a hurry; I’m the customer and you have to do what I say, so you have to do it from here!”

    Me: “I’m sorry, but it’s against the rules to do it at the drive-thru. I don’t think it would be very sanitary and I wouldn’t even be able to reach you from this window. You will need to come in. I promise it won’t take long.”

    (The customer puts her car into gear, so I figure she is coming inside so I close the window and walk away. As I walk away I hear a blaring car horn so I go back to the window.)

    Customer: “You have no right to deny me the shot! Are you trying to kill me? What if I get the flu and die? It would be your fault and you will go to jail for MURDER!”

    Me: “I’m not denying you the shot, ma’am. Like I said you will have to come inside; it’s the rules. Please move so I can help the other customers.”

    Customer: “NO, B****! I WANT THE SHOT RIGHT NOW AND I’M NOT COMING INSIDE! I’M NOT MOVING MY CAR UNTIL YOU HELP ME! WHAT IS WRONG WITH YOU? YOU ARE WASTING MY TIME! I HAVE THINGS TO DO! I AM THE CUSTOMER AND YOU HAVE TO HELP ME! GIVE IT TO ME NOW YOU LAZY B****!”

    Me: “No, you need to come inside. We can not administer a shot at a drive-thru window. We have never done it that way. If you come inside I will be able to help you and it will only take minutes. Please move your car so I can help other customers.”

    Customer: “NO! I’M NOT MOVING AND YOU BETTER NOT HELP ANYONE ELSE! I WAS HERE FIRST AND I DEMAND YOU GIVE ME THE SHOT FROM HERE! IF YOU DON’T GIVE ME THE SHOT I’M GOING TO HAVE YOU FIRED AND I WILL MAKE SURE YOU NEVER GET ANOTHER JOB IN THIS CITY!”

    Me: “For the last time, NO! If you don’t move your car, I’m going to call the police.”

    (I start helping the other customers. The customer continues to yell, flips me off and hits the gas. That’s when I hear a loud crash. I look to see that she had put her car in reverse by accident and slammed into the car behind her!)

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