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    Category: Bad Behavior

    Loud And Clear-ly Annoying

    | St. Louis, MO, USA | At The Checkout, Bad Behavior, Bizarre, Family & Kids

    (I am a part time clerk assisting my manager on register during the morning rush. The next customer in line is a middle aged woman and her son who looks to be around eight.)

    Me: “Good morning. Is this all for you?”

    Boy: *yelling loudly* “GOOD MORNING, SIR. YOU’RE DOING A WONDERFUL JOB!”

    Me: “Well, thank you.”

    Boy: “SAY WHAT DID YOU SAY?”

    Me: “Um… thank you?”

    Boy: “SAY WHAT DID YOU SAY?”

    Me: *realizing the kid isn’t asking for me to repeat myself but giving a command* “Okay, what did you say?”

    Boy: *even louder* “GOOD MORNING, SIR. YOU’RE DOING A WONDERFUL JOB!”

    (My manager and several of the customers are looking our way, obviously annoyed with the boy. I tell the customer her total and she goes to pay.)

    Boy: “ARE YOU EVER GOING TO GET A REAL CAREER OR ARE YOU GOING TO TAKE TRASH OUT ALL YOUR LIFE?”

    (I blink and am at a total loss for words. Several other customers’ jaws drop and my manager is trying to keep from laughing.)

    Customer: “Oh, my goodness, I am so sorry! I can’t believe…”

    Boy: “GOOD MORNING, SIR. YOU’RE DOING A WONDERFUL JOB!”

    When The Customer Gets Tough, They Have To Get Going

    | Ridgewood, NJ, USA | Bad Behavior, Wild & Unruly

    (We close at 9 on Sunday nights. At about 8:15, a customer calls and says she has a few items to return, and will be in shortly. She shows up at 8:45 and dumps $60 worth of stuff on the service desk.)

    Customer: “You just do my return and I will grab a few things and come back here.”

    Me: “Okay, but be advised we close in 15 minutes and I am going to need your ID and signature because this is going to be over $25.”

    (I make the 15-minute closing announcement. The customer walks away, ignoring me. I ring in the return, make the 10-minute, 5-minute, and closing announcements, then go walking through the store trying to find this woman. I finally find her in the very last aisle, with a cart FULL of groceries.)

    Me: “Ma’am, I’m sorry, but we are now closed. We’ve been closed for five minutes at this point. You’re going to have to stop at the desk, sign for your refund, and head to the register because I and my cashier would like to go home.”

    Customer: “YOU CAN’T TELL ME WHAT TO DO. I AM THE CUSTOMER—”

    Me: “Ma’am, I can. And the laws in this county say YOU. NEED. TO. GO.”

    (She then made some ungodly noise, almost ran me over with her cart, snatched then signed the refund form, and stalked her way up to the register… all the while complaining about how rude I was because she was so important and this was the only time she had to go grocery shopping. Once she finally left, my cashier told me she said ‘that little b***h is lucky I’m not 10 years younger because I would have kicked her a** for making me leave.’)

    Gunning For That Sale

    | USA | Bad Behavior, Criminal/Illegal, Politics

    (I have been working with this customer for a little over an hour and a half. He picks out his rifle, ammo, cleaning kit, scope – the whole nine yards. I am excited because we get commission on what we sell. We finally get to the point where we fill out paperwork, background check, etc.)

    Me: “Okay, sir. Now that we have everything ready, if you can, please let me see your ID so we can get the paperwork started?”

    Customer: “No, I don’t need to do paperwork.”

    Me: *thinking he’s joking, I laugh*

    (Awkward silence.)

    Customer: “So… are you gonna ring me up?”

    Me: “You need to fill out the paperwork so I can perform a background check first.”

    Customer: “Look, I’m a police officer. I don’t need to do the paperwork.”

    Me: “Uh, yes, you do. Everyone needs to do paperwork for a firearm purchase, even the president.”

    Customer: “I don’t give a s*** about the president. Now, are you going to sell me the rifle or not?”

    Me: “Are you going to fill out the paperwork?”

    Customer: “Nope. *turns and leaves*

    Me: *screams internally*

    (He came back the next day trying to buy the same rifle but with another employee. I told him the story from the day before. He told the customer to leave. Never saw him again.)

    Reading The Smoke Signal Loud And Clear

    | Columbus, OH, USA | At The Checkout, Awesome Customers, Bad Behavior

    (I’m working third-shift in a quiet part of town, when a car pulls up, a man steps out, walks in, and comes up to the counter.)

    Customer: “Pack of Marlboro Reds.”

    Me: “Sure thing. May I see your ID?”

    Customer: “What?”

    Me: “Your ID. I need to see it before I can sell you cigarettes.”

    Customer: “Are you f****** kidding me?”

    Me: “…no, sir. I need to see ID before I can sell you cigarettes.”

    Customer: “Look, I know this is a s***ty little town, but in a real city like Cleveland, they don’t ask people older than 18 for ID for just cigarettes.”

    Me: “Sir, I doubt that. I’m abiding by state law, and that applies in Cleveland, too.”

    Customer: “Just give me the smokes!”

    Me: “Sir, I can’t do that without ID.”

    Customer: “You know what? You’re just some dumba** kid who works a s***ty job, and you’ll never amount to anything because you live in this piece of s*** town. If you had a real job or weren’t a total loser, you wouldn’t be such a piece of s*** about this. You won’t ever be anything in life, you f***.”

    Me: “That might be true, but, you know what I can do that you can’t?”

    Customer: “WHAT?”

    (I turn, grab a pack of my brand of cigarettes off the shelf, scan them, pull out my wallet, swipe my card, grab my receipt, open the pack, and slide a cigarette behind my ear, before pocketing the smokes and receipt.)

    Me: “I can buy cigarettes here.”

    Customer: “F*** YOU!”

    (He turns and storms out.)

    Me: “Have a great mornin’!”

    An Attention Deficit Disorder

    | PA, USA | Bad Behavior, Criminal/Illegal

    (A patron grabs a pair of our headphones, puts them in her purse, and starts walking away.)

    Me: “Ma’am, you can’t take our headphones away from the computer area.”

    Patron: “Oh. I didn’t think you were paying attention, so I just took them. Is that okay?”

    Me: “…no. No, it isn’t.”

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