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    Category: Bad Behavior

    There Is No Calm Before The Storm

    | TX, USA | Bad Behavior, Bizarre

    (It is currently late at night, with a winter storm expected to come the following morning. I am running customer service when the phone rings and I answer it.)

    Me: “Hello, [Store] [Location] customer service desk. [My Name] speaking. How may I help you?”

    Caller: “Yes, I’d just like to let you know that tomorrow morning is going to horrible and that all of the young people won’t be coming in. However, all of the elderly people that work will be, because they are the ones who really need the money. Bye!”

    Me: “Uh…”

    Caller: *click*

    (I put the phone back on the receiver and relay the comment to a manager.)

    Manager: “Oh my God, it’s not even tomorrow yet and they are ALREADY complaining!”

    He’s Not Exactly Professor X(Ray)

    | UK | Bad Behavior, Health & Body

    (An elderly man in a wheelchair comes into the clinic waiting room accompanied by his adult son. This clinic is held upstairs.)

    Nurse: “Mr. [Man]?”

    Man: “Yep.”

    Nurse: “You’ll need an x-ray before you see [Consultant].”

    Man: “I’m not having no x-ray. I’ve had enough x-rays!”

    Nurse: “Well, [Consultant] has requested a new x-ray before he sees you today.”

    Man: “No, I’m not having no x-ray.”

    Nurse: “Did you want me to cancel your appointment today, then?”

    Man: “No, I’m here. I want my appointment.”

    Nurse: Well, [Consultant] can’t do anything unless you have a new x-ray.”

    Man: “Fine! I’ll have the x-ray.”

    Nurse: “Okay, then. If you’ll just take the lift to go downstairs to x-ray—”

    Man: “Down? I’ve just come up in the lift! I’m not going down again! I’ve had enough of this: up in the lift, down in the lift. I don’t like lifts! I’m not going down in any lift. You can’t make me.”

    Son: “I reckon you’ll be staying here all night, then, Dad. We’re on the second floor.”

    Seems To Have Enough Baggage Already

    | MA, USA | At The Checkout, Bad Behavior, Crazy Requests

    (I am in the middle of ringing up Customer #1, when the next person in line dumps her purchases on the counter. She then seems to notice the items I am scanning for Customer #].)

    Customer #2: “Those aren’t mine.”

    Me: “I know. I’ll be with you as soon as I’m done.”

    Customer #2: *looks annoyed*

    (Customer #1 only has a few items that are easily carried by hand, so I ask him whether he wants a bag or not. As soon as he leaves, I start to scan Customer #2′s items, and bag them for her as well. She has several small items.)

    Customer #2: *clearly offended* “Why didn’t you ask me if I wanted a bag?”

    Me: “Sorry?”

    Customer #2: *gestures towards the retreating back of Customer #1* “You asked HIM if HE wanted a bag! Why wouldn’t you ask me the same thing?”

    Me: “Um… I figured you might need one?”

    Customer #2: “You should have asked!”

    Me: “I’m sorry. Would you like a bag?”

    Customer #2: “OF COURSE I want a bag!”

    Suddenly Not A Game Anymore

    | VIC, Australia | Bad Behavior, Criminal/Illegal, Family & Kids

    (I work in the gaming section, i.e. poker machines, of a tavern. In my state it is illegal for a minor, even accompanied by an adult, to enter a so called ‘gaming room.’ There are two entrances to the street in the gaming room and a passageway that leads into the bistro section of the building. Despite extensive signage we still occasionally get families with children trying to get to the bistro through the gaming area, which the law is not at all lenient on. Usually we manage to stop them at the door and tell them to go around and use a different entrance. One day a coworker catches  too late a father with his toddler in a pram; he has just entered the passageway to the bistro. She stops him anyway.)

    Coworker: “Sir, you have just passed through our gaming room with a minor. I have to inform you that this is entirely illegal, and I ask you that when you leave you exit through the bistro’s doors, not the gaming room.”

    (The customer agrees and goes in for his meal. About an hour later he tries to come back through. He gets a few steps into the gaming room when I, in the cashier section, call to him.)

    Me: “Sir, this is a gaming room. You can’t bring children through here.”

    Customer: “But the bistro is busy and the exit is too full to get through.”

    Me: “It doesn’t matter. Bringing a child through a gaming room is illegal. I’m afraid you will just have to wait a minute or two.”

    (The customer ignores me and continues through the door. As I am in the cashier section I am unable to stop him. I call to my coworker who is on the floor to go after him, for what it’s worth, seeing as he has already gone outside. She stops him once he has exited.)

    Coworker: “Sir, I already informed you that you cannot pass through the gaming room with a child.”

    Customer: “I haven’t done anything wrong! Why are you treating me like a criminal?”

    Coworker: “As I and my coworker have explained to you several times, having a minor in a gaming room is illegal, so in fact you are a criminal. What’s more, there is an $8000 dollar fine attached to the offense, which goes to you, and not to us. There are 20 cameras in our gaming room, so we have footage of you committing a felony, and the gaming commission are known to look through it for these kinds of offenses. You had a booking in the bistro, so we have your name and telephone number, which we would be happy to supply. So, unless you want to have a conviction and a sizable fine, I suggest next time you listen to the staff.”

    (The customer scurried away.)

    I Say Tomato, You Say Theft

    | CA, USA | At The Checkout, Bad Behavior, Criminal/Illegal, Money

    (As a cashier one of biggest pet peeves is when people eat the items before paying for them.)

    Me: “Hi. How are you today?”

    (I instantly notice customer has three boxes of tomatoes, and is eating away.)

    Customer: “Hi…” *continues eating one of the boxes of tomatoes*

    Me: *scans all three boxes* “Your total is [total].”

    (The customer, still chewing away, swipes her card.)

    Me: “This card was declined.”

    Customer: “Can I try again?”

    (There are only two tomatoes left in box she ate from. She swipes the card again.)

    Me: “It was declined.”

    Customer: “Let me try another card.” *swipes card*

    Me: “That was declined also.”

    Customer: “Let me just go to the ATM to get cash. I’ll be right back.”

    (The customer never came back and got away with eating almost an entire box of tomatoes for free.)


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