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    Category: Bad Behavior

    A Very Taxing Customer

    | GA, USA | At The Checkout, Bad Behavior, Food & Drink, Money

    Cashier: “Okay your total is $8.57.”

    Customer: “Whoa, hang on a second; the menu board says the meal is $8.26.”

    Cashier: “Yes, the extra is the sales tax.”

    Customer: “No, no, that’s bull-s***. You guys are lying on your advertisements. Why don’t you list the real price?”

    Me: “Well, sir, the prices are set by corporate. Most businesses don’t include the tax because it varies by location. The tax added in one state is different than another.”

    Customer: “Whatever, that is still crap. Here.” *hands over $8.26*

    Cashier: “Okay, sir you still owe 31 cents.”

    Customer: “No, I just told you I will NOT pay the tax on it.”

    Me: “Sir, we cannot complete the transaction until you pay the remainder.”

    Customer: “But why should I have to pay more than is listed?”

    Me: “The sales taxes are what the state of Georgia says they are. I don’t have control over that.”

    Customer: “Whatever.”

    (The customer walks off leaving his $8.26 on the counter. We put it to the side and continue with the next customers in line. About 10 minutes later he walks up to the counter again.)

    Customer: “Have y’all called my name yet; is my sandwich ready?”

    Me: “Sir, we never processed your order.”

    Customer: “WHAT? I HAVE BEEN WAITING HERE FOR 10 MINUTES!”

    Me: “Sir, you never paid for the order.”

    Customer: “Yes, I did! I gave the cashier $8.26!”

    Me: “Yes, but as I explained to you, you owed 31 cents and didn’t pay it. Your money is over here if you want it, or if you want to pay the 31 cents we can start your order now.”

    Customer: “This is total bull-s***. I am going to be filing a complaint with your store owner AND with corporate. ”

    (The customer stormed off without taking his money. I put the money aside and waited for him to come back. By the end of the shift he didn’t show up so I put in the charity collection… ironically, the charity collection that doesn’t have a tax on it.)

    Making Visit Number Two

    | Wales, UK | Bad Behavior, Health & Body

    (My job involves emptying the sanitary bins in women’s toilets, as well as replacing other hygiene-related matters. I’ve seen some random things left in bins, such as belts, cups, uneaten sandwiches etc. I arrive back at my yard when my boss comes up to me.)

    Boss: “You’re going to have to go back to [Business] as they’ve just called saying one of their bins is full and smelling.”

    Me: “It can’t be. I was there this morning.”

    Boss: “I can only go by what they’ve said. Just unload the waste on your van and head over there, please.”

    (I arrive on site, open up the bin, and immediately evacuate and call my boss.)

    Me: “You’re not going to believe this, but someone’s actually pooped into the bin.”

    Boss: “You’re joking?!”

    Me: “Nope, just removed the lid and used it as a toilet.”

    With No Bacon, Comes No Responsibility

    , | WI, USA | At The Checkout, Bad Behavior, Food & Drink

    (I work at a burger joint. I’m working on making burgers, when a woman marches up and tosses her burger on the counter. I look up from my work as one of my coworkers moves over to her.)

    Coworker: “Is there a problem, ma,am?”

    Woman: “Yes, I ordered a bacon double cheeseburger. This doesn’t have bacon.”

    (I know for a fact it does, as I was the one who made it. I also noticed she un-wrapped it, but didn’t bite into it or take it apart. My coworker signals for me, and I walk over.)

    Me: “I’m sorry; I’m the one who made this. I’m sure I included bacon. Could you please check?”

    (We do this so customers can’t complain if we handle their food after it’s already been made and given to them.)

    Woman: *sigh* “Isn’t that your job?”

    Me: “So you’re giving me permission to re-handle your food?”

    Woman: “What do you think?!”

    Me: “All right.”

    (I open the burger up, and sure enough, there’s bacon there.)

    Woman: “I want to see your manager.”

    Me: “Sure, but may I ask why?”

    Woman: “You ruined my burger; you shouldn’t have taken it apart to show me the bacon.”

    Me: “…I’ll go get her now.”

    (I got an official write-up for this! I’m sorry I was supposed to give customers x-ray vision, and have it myself.)

    Refuses To Speak Starbucksian

    | FL, USA | Bad Behavior, Food & Drink, Language & Words

    (I’ve just finished handing off a drink to a customer at our pick-up counter. There’s a pair of ladies waiting to order at my register, and as I approach them, I overhear their conversation:)

    Customer #1: “…Yeah, I just refuse to learn their language.”

    (Our area has a fairly high population of non-English/English-as-a-second-language speakers. I brace myself to deal with “everyone should speak English,” until…)

    Customer #2: “Really?”

    Customer #1: “Yep! I just point to what I want.”

    (Apparently, the ‘language’ she refuses to learn is ‘medium hot coffee with cream, please.’)

    A Grocery Error Of Judgement

    | USA | Bad Behavior, Family & Kids

    (I work in a popular grocery store. It’s a very busy Sunday afternoon, and I am monitoring the six self-checkout machines, which is basically like paying attention to six things at once, while answering questions of customers passing by. A man and his three- or four-year old daughter walk away from their machine and come up to me.)

    Me: “Hi, can I help you?”

    Customer: “Hi. I left my credit card in the car. Can you watch my groceries while I run out and grab it?”

    Me: “I’m sorry, sir, but as you can see, it’s very busy at the moment so I can’t hold your machine. However, I can suspend your order while you get your card, and you can finish checking out when you get back.”

    Customer: “I’m parked just right outside. Can you please just hold it for a minute?”

    (People in line are already getting irritated that this guy is talking to me instead of checking out, but this continues for another couple of minutes. Finally, I just give in.)

    Me: “Okay, but please try to hurry. There is a long line.”

    Customer: “Thank you so much! I’ll be right back.”

    (He takes his daughter by the hand, presumably to take her out with him. A few seconds later, she comes walking back up to me.)

    Me: “…Hi. Where’s your dad?”

    Girl: “He told me you would watch me while he went outside.”

    (This guy left his very young daughter with me, while I was running six cash registers at once on the busiest day of the week. He was gone for about fifteen minutes (way more than “a couple”) and when he returned, he smelled like he had been chain smoking the whole time he was gone. I ended up calling one of my supervisors over to help watch the kid while I did my job. All of the customers who were around kept asking if I knew the guy and his kid, and when I said no, the looks of shock and disgust that he left a complete stranger to babysit her were priceless.)

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