Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Filled With Creamy Justice
    (1,804 thumbs up)
  • July Theme Of The Month: Animal Madness!
    Submit your story today!

    Category: Bad Behavior

    Putting The Cuss Into Repercussions

    | Birmingham, England, UK | Bad Behavior, Family & Kids, Money

    (I overhear an employee and an older customer, who is accompanied by her grandson. She is trying to return an expensive toy.)

    Employee: “I can offer you a replacement or gift voucher, but without the receipt I can’t give you a cash refund.”

    Customer: “No, you’ll give me a refund in cash.”

    Employee: “I can’t do that without the receipt. If the toy is faulty I can replace it for you, or you can choose something else.”

    Customer: “No, you’ll give me £120 in cash, out of the till. End of.”

    Grandson: “Nana, you’re not allowed to say ‘end of’ to people.”

    Customer: “Shush, I’ll say what I like. I’m allowed to say what I like. They just don’t want to give me £120 out of the f****** till.”

    Grandson: “You’re not allowed to say the f-word, Nana!”

    Customer: “Shut up.”

    Employee: “I’m really sorry, but without your receipt I can’t do a cash refund. If you come back with your receipt we’ll be able to give you a refund.”

    Customer: “F*** off!”

    Grandson: *to employee* “I’m sorry my nana said that. She doesn’t know you’re not allowed to say the f-word.”

    Real Sugar Can’t Be Beet

    | WA, USA | At The Checkout, Bad Behavior, Food & Drink

    (A customer comes up with two packages of[energy drink].)

    Customer: “Is this sugar free?”

    Me: “Nope, afraid not. The sugar free usually has a lighter coloring on the box.”

    (The customer repeats his question twice more, and I repeat my answer twice more. Finally, he decides to buy the two packages of normal [energy drink].)

    Me: “All right, here’s your receipt!”

    Customer: “Wait here. I’ll go get the sugar free…”

    (Puzzled, I keep an eye on his groceries. When he returns, he takes the normal [energy drink] out of the bag, putting the new packages in the bag.)

    Me: “Sir, didn’t you want to purchase those, too?”

    Customer: “No! I told you, I was going to get sugar free! You rang me up for them!”

    Me: “Sir, I told you three times that you were buying the regular kind. If you want those instead, you’re going to have to do an exchange.”

    Customer: “No! I told you! I wanted sugar free! I have no time for this!”

    (I call over my supervisor.)

    Supervisor: “What’s up?”

    (I explain the situation, calling it a slight problem in communication.)

    Customer: “I told her; I’m very busy! I have no time for this!”

    Supervisor: “Sir, in the time it took me to walk over here, you could’ve had this done and been on your way. I’ll take care of this on another register.”

    (Without a word further, my supervisor takes the customer’s groceries and brings them to another register. A regular customer is behind the other customer, and has witnessed the whole thing.)

    Regular Customer: “Geez! People sure are awful, huh?”

    Instrumental In The Decision

    | New York, NY, USA | Bad Behavior, Musical Mayhem, Top

    (A lot of the people around my area haven’t been coming to our local store, due to the competition of a well-known chain store having been built about two years earlier. A young teen customer comes into the store. The only other people here are the owner, and a customer who has been a regular for quite some time.)

    Me: “Hello! How may I help you today?”

    (The teen customer is obviously quite shy, perhaps shopping alone for the first time.)

    Teen Customer: “Uh… I was looking for a specific model? It’s a Squier, if I remember…”

    (Before I can ask the teen customer which model he wants, the regular scoffs.)

    Regular Customer: “Really, kid? You broke or something? Can you not afford a real instrument? How sad that these kids can only get the cheap stuff.”

    (The teen customer obviously takes this to heart. He frowns and turns to leave the store. Before he leaves, the owner of the shop places his hand on his shoulder. He then glares at the regular.)

    Owner: “Wow, really, [Regular Customer]? That’s how you’re going to treat one of my customers? Listen, I know you’ve been coming here for over 20 years now, but the day I let you speak to anyone who steps into this store the way you just did, is the day hell freezes over! So what if he wants one of the cheaper models? We’ve all got to start somewhere; let the kid choose what he wants! Being a regular does not make you king of my store!”

    Regular Customer: “What are you going to do about it, kick me out? Like you’d ever do that!”

    (Without even a moment of hesitation, my boss walks over to the regular and escorts him out. The teen customer looks over at me, his jaw drops.)

    Teen Customer: “Did that really just happen?”

    Me: “I have no idea, little dude.”

    (About a minute later, the owner strolls back in casually, and smiles at the teen customer.)

    Owner: “Now, what can I get for ya’, kiddo?”

    (The teen customer’s face lights up as he excitedly informs us of the exact model he wants. He tells us that he has saved up all the money that he’s gotten for doing chores around the house for over a year, just to buy the guitar. My boss throws in some strings and picks for the kid too! I love this job, and my boss!)

    The Need To Be Shirty

    | GA, USA | Bad Behavior, Criminal/Illegal, Theme Of The Month

    (Our manager is just about to clock out, when he notices a young man in his late teens looking around nervously and acting jittery. The young man goes into the fitting room carrying a $5 t-shirt, and then comes out with an obvious bulge in his pocket.)

    Manager: “Excuse me, young man. What do you have in your pocket?”

    Young Man: “I ain’t got nothin’ man. I don’t know what you talkin’ bout.”

    Manager: “Okay, sir. How about you walk back with me to the fitting room, and we see about that t-shirt you just took in there.”

    Young Man: “I ain’t done nothin’ man.”

    (The young man takes off, practically racing our manager to the fitting room in an attempt to remove the shirt from his pocket. He has misjudged our manager and is caught.)

    Manager: “Alright, we are going to take you back to my office and call the police.”

    Young Man: “No man, I’ll pay for it! Just let me pay for it!”

    Manager: “No, sir! I asked you what you had. I gave you a chance to come clean. You lied to me. We are calling the police!”

    Young Man: “Man, just let me pay for it?!”

    (Our manager is infuriated by having the kid lie to him, then having to chase him to the fitting room, and at having to stay an extra hour after his scheduled time to take care of this kid; so he cuffs him. One of my co-workers has a front row seat for the entire exchange. All she can do is laugh, because this stupid boy just got himself into a whole world of trouble over a $5 t-shirt.)

    Related:
    No Need To Be Shirty

    Disabling The Able Disabled

    | Wichita, KS, USA | Bad Behavior, Health & Body

    (I have been in a wheelchair since age three. Despite this, I can push my own cart just fine while wheeling myself around. A customer in the store notices me.)

    Customer: “Ma’am, do you need help? One of my kids can help you push your cart.”

    Me: “No, thank you; I am doing just fine.”

    Customer: “But you’re disabled! You can’t do anything on your own!”

    (The customer tries to grab the cart. I hold onto it.)

    Me: “I can do it just fine on my own, thank you!”

    Customer: “See, that’s the problem these days! You people not accepting help!”


    Page 64/98First...6263646566...Last