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  • Category: Bad Behavior

    They Are Gnat Worth The Trouble

    | Massapequa, NY, USA | At The Checkout, Bad Behavior, Money

    (I am working in a women’s clothing store. When an item is marked down, we put a red line through the barcode of the tag attached to the piece of clothing. A customer and her daughter in her 20s bring up a dress.)

    Customer: “Hi, we found this on the sale rack.”

    (I scan it. It comes up full price. Confused, I check the tag; there is a black line through the barcode, instead of a red one. Someone must have marked it down by accident, realized their mistake, and tried to correct it by drawing a black line over the red one, instead of just printing out a new tag for the dress. And then someone else misunderstood the black line and put it on the sale rack anyway.)

    Me: “Ah. Okay, so I’m afraid this is actually full price—”

    (The two customers’ eyes flash, and I know I’m in trouble.)

    Customer: “But this was on the sale rack.”

    Me: “I know. I’m so sorry for the confusion. I think what happened is, someone accidentally marked this down, but realized their mistake.” *I show her the tag* “See, we usually put a red line through it; this is black. It came up full price when I scanned it.”

    Customer: “Well, that’s false advertising!”

    Me: “No, no, it’s not. It was just a mistake someone else made when they put it back. I’m sorry about that.”

    (The customer and her daughter exchange a look.)

    Customer: “Well, it’s really your attitude that’s the problem.”

    Me: *flabbergasted* “What attitude? I’m just explaining what happened.”

    (The daughter laughs condescendingly.)

    Daughter: “Come on. We don’t have time for—” *she gestures at me with a flick of her wrist* “—this little gnat.”

    Me: “I was just—”

    (Another customer at the other register chimes in.)

    Other Customer: “It’s not you.”

    (We all look over. The other customer is looking through her pocketbook for her wallet, but it’s clear she’s talking to me.)

    Other Customer: “It’s not you.”

    (My customer and her daughter shut up. They leave the dress on the counter and walk away. My manager walks up, and I wonder if I’m in trouble.)

    Manager: “What was THAT all about?”

    Other Customer: “It wasn’t you. Seriously, they were really mean.”

    Manager: “Ah, okay. That’s what it sounded like. Don’t let them get to you.”

    (To the other customer, thanks for putting in the good word for me! It made me feel less like a gnat!)

    Grabbed The Wrong Baker’s Buns

    | USA | Bad Behavior, Love/Romance

    (I am visiting with two of my best friends at their little bakery. They are married, and have been best friends since the day I introduced them. The wife and I are doing some shopping for ingredients while business is slow. As we return to the bakery, a man stops and holds the door open for us. I go in first and the wife follows after me; we both thank him.)

    Wife: *suddenly yelps*

    Me: “What? What happened?”

    Wife: “He slapped my a**!”

    Man: “Don’t you know a true gentleman opens the door for a lady, and then slaps her a**? It’s a compliment, you stupid b****!”

    Wife: “Excuse me?!”

    (The wife is about five seconds from kicking the living crap out of this guy, when her husband walks over and calmly steps in front of her. He himself is wearing a suit and tie still, because he has not changed into his work clothes yet.)

    Husband: “Sir, I am going to have to ask you to leave.”

    Man: “Why?! I didn’t do anything!”

    Husband: “A true gentleman opens the door for a lady, which is true. However, a true gentleman NEVER touches a lady without her consent. Ever.”

    Man: “Man, why the h*** do you care so much?!”

    (The husband simply smiles and then looms in close to the man’s face. The man is nearly 5’7″ while my friend is 6’2″. The man’s face goes sheet white.)

    Husband: “For your information, that little lady is my wife. I own this bakery, and unless you would like me to show you how long it will take me to beat you to bloody pulp, I suggest you leave.”

    (The man scurries off and is later charged for assault. As for my two friends, let’s just say the husband got an extra treat that night.)

    Sins Of The Father, Part 3

    | OR, USA | Bad Behavior, Family & Kids, Wild & Unruly

    (I am the customer in this scenario. I have decided to have lunch at a local muffin/sandwich shop. I finish my order, and a couple comes in behind me with two children. The mother leaves to go to another store, and the children begin to run the length of the store without any input from their father. I finally get my food tray, and am stepping away from the counter, when the older of the two, the son runs into me from behind, full tilt. Barely keeping my balance, I cry out.)

    Me: “Hey! Watch where you’re going, buddy!”

    Father: “Don’t you f****** talk to my kid like that!”

    Son: “Yeah!”

    (The son aims a punch at my more tender areas. I thankfully turn to the side quickly enough to avoid the hit in the crotch, but the son ends up smacking the hard back of the cell phone in my pocket. He falls to the floor, holding his hand and wailing.)

    Father: “You son of a b****! You hit my son!”

    Me: “No… he just—”

    Father: “Someone call the police! That man hit my son!”

    Me: “Look—”

    Father: “I saw you! You hit my son! I’m gonna—” *starts advancing on me with fists clenched*

    (The owner suddenly comes over.)

    Owner: “[Father's Name], that’s it! I’ve had it! I’ve told you not to let your kids run around here, and now you’re threatening my customers. I don’t care if you’re related to me; I want you and your kids out of my store, now!”

    Father: “But he—”

    Owner: “Remember, [Father's Name], you installed the video cameras for me last week. I watched your son run into and try to hit this guy. GET OUT!”

    (I didn’t lose my meal, but I was able to eat it in relative peace after the father and the owner finished a protracted screaming match with the father losing and leaving.)

    Related:
    Sins Of The Father, Part 2
    Sins Of The Father

    I Don’t Work Here, Does Not Work Here, Part 12

    | Natchitoches, LA, USA | Bad Behavior

    (I’m browsing the yarn section of a well-known big box retailer. There is another customer, a middle-aged man, slowly making his way down the aisle.)

    Customer: *stands next to me and clears his throat*

    Me: *takes two steps to the right* “Sorry I’m in the way, hon. I don’t know what colors I want.”

    Customer: “Hmph! Well, that’s not my problem, is it? Where are the iron-on patches?”

    Me: *gestures* “On the other aisle over there with the sewing notions.”

    Customer: “Hmph! I meant for you to show me exactly where to find them!”

    (At this point, I remember I’m wearing the jacket for my job, which is the same color as the shirts and jackets this store’s employees wear.)

    Me: “Oh!” *I point at my store’s logo on the front of my jacket* “I don’t work here! I work at [Convenience Store] in Robeline. I only know where they are because I sew. I don’t use those, though, as I’d rather sew a patch. There are sew-on patches over there, too.”

    Customer: “Don’t lie to me and don’t try to change the subject! Your jacket is the same color as the other employees’ jackets!”

    Me: “Honey, I work for [Convenience Store], not [Retailer].” *I point at the logo again* “See? Completely different logo.”

    Customer: “Don’t you ‘honey’ me, you brat! If you were my kid I’d tan your hide! The trouble with you kids these days is that you don’t respect your elders!”

    Me: “First off, I am NOT a child! I am twenty-four years old, which means I am a grown woman. Second, I have already told you that I don’t work here and showed you proof of the fact. Third, the d***ed patches you’re looking for are one aisle over, next to the other sewing notions, and they’re right in plain sight! If you can’t find them, that’s your problem, not mine!”

    (The customer storms off muttering about disrespectful employees. When I go to check-out later, I find myself at the end of the line in the same lane as him and notice that he has the iron-on patches.)

    Me: *loudly* “Glad to have been of service, sir!”

    Customer: *to his cashier* “I’d like to know who to speak to so that I can report her! She was very rude to me earlier!”

    Cashier: *chuckles* “Sir, she doesn’t work here. She works at [Convenience Store]. I see her there all the time when I’m passing through.”

    Customer: “You’re just covering for her! I’m going to take this to corporate!”

    Cashier: “You have a good day, sir!”

    Customer: *storms off with his bags*

    Related:
    I Don’t Work Here, Does Not Work Here, Part 11
    I Don’t Work Here, Does Not Work Here, Part 10
    I Don’t Work Here, Does Not Work Here, Part 9
    I Don’t Work Here, Does Not Work Here, Part 8
    I Don’t Work Here, Does Not Work Here, Part 7
    I Don’t Work Here, Does Not Work Here, Part 6
    I Don’t Work Here, Does Not Work Here, Part 5

    Not So Smart-Phone Number

    | TX, USA | At The Checkout, Bad Behavior, Pets & Animals

    (Our store sells rats and mice for feeders. All customers who purchase them have to fill out a short sheet with their name, address, and phone number for our records. Our store reward cards can be found by entering a phone number.)

    Me: “Alright, two male mice and [other item]. If you could please fill this out while I ring you up that would be great.”

    (The customer stares blankly at the piece of paper.)

    Me: *pushes paper closer* “We’ll just need this filled out for the mice for our files.”

    Customer: “What is this?”

    Me: “It’s a form that has to be filled out for all animals we sell; it is company policy.”

    (The customer starts to get huffy.)

    Customer: “I have lived in this area for nine years, and have never had to fill one of these out before!”

    (She starts to fill it out, grumpily, sighing every few seconds, and complains the entire time, saying the policy is stupid and she doesn’t understand. When she reaches the portion where it asks for a phone number should we need to call the customer about the animal, she explodes.)

    Customer: “There is NO F****** WAY I am giving you guys my phone number. This is freaking ridiculous; let me talk to a manager. I have lived here NINE YEARS and have never had to fill this out. This is a retarded policy, and I am not giving you guys my phone number to have on file!”

    (I call a manager up and keep trying to diffuse the situation.)

    Me: “That’s fine, ma’am. You can rightly refuse for the phone number. While we wait for my manager, do you have a rewards card?”

    (The customer looks up at me and prattles off her phone number. I resist face-palming at her.)

    Related:
    Not-So-Smart Phone, Part 10
    Not-So-Smart Phone, Part 9
    Not-So-Smart Phone, Part 8
    Not-So-Smart Phone, Part 7
    Not-So-Smart Phone, Part 6
    Not-So-Smart Phone, Part 5
    Not-So-Smart Phone, Part 4

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