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    Category: Bad Behavior

    Save Us From The Super Savers

    | San Antonio, TX, USA | At The Checkout, Bad Behavior, Theme Of The Month

    (Every week, we have coupons such as 25% off or a certain dollar price off of a product. You have to choose only one coupon as it states in the small text, but one customer always comes in and refuses to accept it. We have a deal on Sharpies reduced to $2.00. You either get $1.50 off or 25%. She brings all the sharpies we have stocked.)

    Me: “Will that be all for you?”

    Customer: “Yes.” *hands me about 20 coupons for $1.50 off and 25% off*

    Me: “Ma’am, you must choose one coupon to use and only one coupon per transaction.”

    Customer: “The coupon doesn’t say that.”

    Me: “Yes. If you read here it says only one coupon per person per transaction and it’s not valid with any other offer. You can only get $1.50 off one or you can take 25% off your entire purchase.”

    Customer: “Well, I’ll only take one, then!”

    (We have to take all the sharpies back. She comes in the next week with a price match of Crayola markers for $0.97 and a $1.00 off coupon. She again, has every box we have in stock.)

    Me: “Ma’am, we cannot give you $1.00 off an item that is $0.97. I can ring them all up for $0.97 or I can take $1.00 of one of the boxes.”

    Customer: “Why? Let me see your manager.”

    (My manager comes and explains the coupon to her and tells her it states in the small print, one coupon per person per transaction.)

    Customer: “Can’t I just do separate transactions?”

    Manager: “No.”

    Customer: “I’ll take one, then!”

    (After she left I asked my manager if we could just ban her.)

    Today You Were Helped By Me, Myself, And I

    | Milwaukee, WI, USA | At The Checkout, Awesome Workers, Bad Behavior

    (I am covering a break in the music department and help a middle-age woman find a CD. Immediately after that I head to the cafe to cover a break there as well, and the same customer comes through to get a drink.)

    Customer: “Didn’t I just see you?”

    Me: “Nah, that was my twin. We wear the same clothes.”

    Customer: “Well, you tell her she was very nice. She helped me find what I wanted.”

    Me: *to coworker, after customer leaves* “I’m gonna go to the registers now and see if I can convince her I’m triplets…”

    Very Black Comedy

    | Toronto, ON, Canada | Bad Behavior, Food & Drink, Pets & Animals

    (My friend and I arranged a double date to introduce my girlfriend and me to his girlfriend, who is blind and uses a guide dog. We went to a fairly fancy restaurant that keeps the lights low. Her guide dog is a black lab, so there are a few close calls from passing servers. Shortly after having the appetizers delivered to us we’re approached by one of the servers.)

    Server: “Hello. I’m so sorry to inconvenience your party this evening, but we noticed that your guide dog is quite dark and hard to see in the aisle. If it’s not too much of trouble would you mind if we relocated you a part of the restaurant with less traffic?”

    (The server motions towards one of the unoccupied booths at the back corner of the restaurant. We’re pretty much right in the path from the kitchen to the rest of the restaurant.)

    Me: “What, because he’s black you’re going to toss us at the back of the restaurant?!”

    (The server stands there for a few seconds wide eyed and stammering, obviously not knowing what to say. My friend and I lose our poker face and break down into laughter.)

    Friend: “Don’t worry about it, man. We’re just f****** with you. If you didn’t ask us, we were going to ask you if we could move anyway.”

    A Temporary Hot Pocket

    | ON, Canada | At The Checkout, Bad Behavior, Pets & Animals

    (I am working at a dollar store. We have a very belligerent couple who are always rude and always bringing their dogs into the store. One day they get a new puppy and the man very obviously tries to hide it in his jacket. We all know about the dog, but wait until they are done paying to say this:)

    Me: “Did you know your pocket peed down your front?”

    (We haven’t seen them since.)

    Brought Her Baggage With Her

    | Sacramento, CA, USA | At The Checkout, Bad Behavior, Crazy Requests

    (I am currently checking out a customer with a $130 order. Another customer comes up behind her with one item and I tell the first customer that I will check the second customer out first before I continue to help her. Big mistake.)

    Customer #1: “Why? That doesn’t make any sense! I was here first!”

    Me: “It will only take a moment, ma’am. She only has one item.”

    Customer #1: “Whatever.” *rolls her eyes and scoffs at me*

    Customer #2: “No, really it’s okay. I can wait.”

    Me: “It’s not a problem. Once I help you, I can focus on helping this customer bag.”

    Customer #1: “Help me bag? You WILL bag!”

    Me: *speechless*

    (I keep quiet at this point so I don’t say something I regret. I help Customer #2 out and she leaves. Things are tense now between me and Customer #1. I am already bagging her items. My manager comes over to try and defuse the situation’)

    Customer #1: “I’m glad you’re here, since apparently SHE needs help.”

    (My manager and I bagged her items and got her out of there. She was the worst customer I had ever had to deal with since I had been working at that store.)

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