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    Category: Bad Behavior

    Way Out Of Line

    | Los Angeles, CA, USA | At The Checkout, Bad Behavior, Criminal/Illegal, Wild & Unruly

    (I work at a high end clothing store that’s having a massive sale. Even with all five checkouts open, the line of customers is still nearly 30 people long. I’m working on restocking some shirts when I see a pair of young girl customers cut to the front of the line directly in front of another customer.)

    Customer: “Ladies, I’m sorry, but there is a line.”

    Girl #1: “Man, why do you care if we cut? It’s just one purchase; you can stand to wait a few more minutes.”

    Customer: “That wouldn’t be fair to the people behind me. Please go to the back of the line.”

    Girl #2: “F*** you! You little punk-a**! If my girl wants to cut in front of you, then you can’t stop her.”

    (Sighing, the customer calls to one of my coworkers.)

    Customer: “Can you please escort these ladies to the back of the line?”

    Coworker: “I’m sorry, ladies, but you do have to move to the back, and I’m going to have to ask you to tone down your language.”

    Girl #1: “Man, f*** this! This b****-a** just don’t want to help me.”

    (Both of them turn back to the customer.)

    Girl #1: “This is all your fault you gay mother-f*****!”

    (At this, both girls swing at the customer, punching him in the face and neck.)

    Customer: *wincing* “Well, that would probably count as battery, and maybe even assault. Are there any more crimes you want to commit before you get kicked out?”

    Girl #2: “Oh, big f****** man, hiding behind some b****-a** cops because you’re scared to fight.”

    (Girl #2 punches the customer in the face again, only to be sent flying about five feet from a single palm thrust to the stomach from the man. The two girls end up calling the police to report the customer for attacking them. Unfortunately for them, our store cameras are quite good, and pick up the entire preceding conversation and their initial assault. The police officer even offers to arrest the girls for attacking the customer. Luckily for them, he decides it is too much trouble dealing with them.)

    Teach Them The Ways Of The Dark-Ale Side

    | England, UK | Bad Behavior, Family & Kids, Theme Of The Month

    (I’m picking up my daughter from nursery, and overhear a conversation with one of the other parents and a member of staff.)

    Parent: “Tell her what mommy is going to do tonight.”

    Two-Year-Old: “Mummy is going to the bar and getting pissed!”

    Staff: “Err…”

    Parent: “Isn’t it funny!?”

    Not Open To Interpretation

    | OR, USA | Bad Behavior, Language & Words

    (I work in a call center. We have a dedicated line for Spanish-speaking customers, but for anyone speaking anything else, we would use an interpreter service. I am on a call between the interpreter and the customer.)

    Me: “Can you tell him that, since his phone has water damage, his warranty doesn’t cover it?”

    (The interpreter translates this, and the customer shouts angrily for a few seconds.)

    Coworker: “What did he say?”

    Interpreter: “I don’t want to tell you.”

    Coworker: “Oh, come on, now I really want to know.”

    Interpreter: “Ok, well…”

    (The interpreter repeats back a profanity laced diatribe about me, my family, the phone and the company.)

    Coworker: “…wow, he said all that in that one little sentence?”

    Sold Out Of Common Decency

    | Dunedin, FL, USA | Bad Behavior, Crazy Requests, Family & Kids

    (I work at a small but locally famous family-owned barbeque stand. I manage the front area and prepare the food for orders.)

    Customer: “I am very angry! I came here from [local town that is not far away] to get some of your sausage, and you’re sold out!”

    Me: “Yes, ma’am, I’m sorry. The sausage is a specialty item because it is home made, so we will usually sell out because we are only open two days per week. We cannot make a lot of it because it won’t keep fresh through next week. It’s also 15 minutes before closing, so we are usually sold out of everything by now, but you can try our chopped pork if you would like!”

    Customer: “Well, that’s stupid! Why are you only open two days a week!? That is so inconvenient for me!”

    Me: “I’m sorry, ma’am. When we opened, the owner was retired and only wanted to run this for a couple of days per week. It also takes a while to prepare everything by hand.”

    Customer: “What a lazy a**! Let me talk to the owner now! I want to tell him to his face that he needs to think of the customers before himself!”

    Me: “Well, ma’am, our owner passed away earlier this year from leukemia. It was in the local news. He kept our hours limited because of his health. You can speak with his widow if you would like; she is in the back.”

    Customer: “…I’m so sorry. Uh, I’ll just come back next week…”

    What Would Jesus Discount?

    | IN, USA | Bad Behavior, Books & Reading, Money, Religion

    (I’m ringing up a customer at a store that specializes in Christian books and church resources. She has two coupons: one for 20% off everything, and one for 40% off a single item.)

    Me: “…and with the coupon, your total comes to $18.95.”

    Customer: “No, no, you didn’t use both my coupons. I have two here, see?”

    Me: “I’m sorry, but I can’t use both of them on the same transaction. I used the 20% because it would save you more. You can hold on to the 40% to use another time.”

    Customer: “No! You have to use both!”

    Me: “Ma’am, it says that you can only use one coupon per item. The 20% covers everything in your order. It’s a better deal overall.”

    Customer: “Liar! It doesn’t say that anywhere! The manager at your other location lets me do this all the time!”

    Me: “No, he’s pretty strict about company policy. I’m positive he wouldn’t double up on coupons. Look here at the fine print: ‘Only one coupon per item.’”

    Customer: “You are a filthy liar trying to cheat me out of my hard-earned money! What is your name?”

    Me: “…my name, ma’am?”

    Customer: “I’m going to report you to corporate and you’re going to lose your job! What is your name?!”

    Me: “My name is [name], ma’am.”

    Customer: “[Name], got it. You’re going to be sorry!”

    (She snatches both her coupons away, and stomps toward the door. As she storms by the line of customers behind her, another customer pipes up.)

    Other Customer: “What a lovely Christian attitude you had talking to that cashier! That’s DEFINITELY what Jesus would have done!”

    (The angry customer goes beet red and flees. I never see her again, and no, she never called corporate to complain.)

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