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    Category: Bad Behavior

    Fired Before You’re Hired

    | WI, USA | Bad Behavior, Crazy Requests

    (I’m at a very large store with my mother. While she is getting some groceries, I wander to the electronics area. I hadn’t realized that I was wearing a shirt similar colored to the ones the employees wear, and a keychain around my neck. I heard a customer asking someone for help for some while, but I obviously had nothing to do with it.)

    Customer: *angrily storms up to right beside me* “EXCUSE ME!

    Me: “Sorry?”

    Customer: *visibly irritated and switching a baby from hip to hip* “I’ve been trying to get your help for the past two minutes! I need you to open up the games’ case!”

    Me: “I’m sorry, I can’t help you. I actua—”


    Me: “Ma’am, I don’t w—”

    Customer: “I want to see your manager! He NEEDS to know that you’re just lazying about, refusing to help those who PAY your bills!”

    Me: “See, that’s impossible because I actually work at—”

    (The customer angrily storms off and I just sort of shrug it off. I continue browsing and start to make my way over to back by my mom a few minutes later when the enraged customer and an obvious employee come over.)

    Customer: “Yeah! This is the f****** lazy dumb-a** who was refusing to help me!”

    Employee: *annoyed* “Where’s your name tag? What’s your name?”

    Me: *fed up* “I don’t work here!”

    Customer: “Yeah, not anymore you lazy b****! You’re too stupid to even work at [Store]!”

    Employee: “Which department are you because I want to speak with the department manager about their negligence in supervision!”

    (At this time, my mom came around because I’d been taking so long, and she gets pulled into the argument. It took fifteen minutes and the electronics department manager before they told me to ‘just not come in for the next shift.’ I got fired from a job I never had.)


    | NY, USA | Bad Behavior, Home Improvement, Liars & Scammers

    (I work at a very high-end store. One of the perks we enjoy is that every year we get exclusive collections of expensive clothing, furniture, and other household items that you wouldn’t be able to find anywhere else. On this particular day a woman storms up to my register brandishing a piece of silverware from one such collection.)

    Woman: “Hey, do you have any more of these in stock?”

    Me: “Certainly, ma’am. We just got a fresh shipment in last week.”

    Woman: “Good, I’ll take two sets to be delivered to my apartment. And be quick about it! I have to catch a train in ten minutes!”

    (Ignoring her abrasive attitude, I quickly and efficiently ring her up, get her shipping details, and log the silverware to be sent off. She then practically rips the receipt out of my machine the instant it’s printed and runs out of my area. I think nothing more of this and go back to tidying the shelves up when, around an hour later, I get paged to help someone in the kitchen area nearby. Upon walking over I discover the same woman being helped by one of my co-workers.)

    Coworker: “Ah, [My Name], this woman here is wondering if we have any pots and pans that match the silverware she just purchased from you. Thought you might be able to help her out with that. She’s in a bit of a hurry.”

    (The woman looks at me and promptly turns sheet white.)

    Me: “Hello again! Um… did your train get delayed?”

    Coworker: “Train? No, she said she had a dental appointment.”

    Me: “Oh… well, I’m sorry. I heard train and—”

    (The woman promptly cuts me off with an agonizing scream.)

    Woman: “Okay I admit it! I hate your f****ing store and every d*** s***-head that works here! If I had my way I’d have had this whole block demolished decades ago, but you’re the only place that carries [Designer] brand exclusive items so I’m trying to just get my stuff and get out of here as quick as possible so I don’t have to spend too long speaking to you f***ers! There, you happy now?!”

    Me: *stunned* “Well… uh… not really, but if it helps at all you don’t have to lie to us like that. We can handle the occasional low opinion.”

    Woman: “Burn in Hell!” *storms out*

    Dishrag For The Hag

    | VA, USA | Bad Behavior, Crazy Requests, Hotels & Lodging

    (I’m currently working in a hotel helping out at our breakfast bar as the assistant to the usual hostess. She would usually work alone but since we sold out she asked me to come in and help attend to the guests’ needs. I’m cleaning a table when I glance around and see a woman with a rather irritated look on her face…)

    Me: “Good morning, ma’am. Is everything to your liking this morning?”

    Guest: “NO! The carpet in the halls smell horrible, the rooms are overpriced and small, the gym for your place is across the road, and you let pets stay here. This hotel is the worst I ever stayed at.”

    Me: “I’m so sorry to hear that. We always try our best to please our guests and provide a clean facility. We apologize about the workout center being across the road but we didn’t have room to build it into the hotel at our last renovation.”

    (While saying all this I was thinking if she can’t even cross a road she probably isn’t much of a fitness person.)

    Me:  “Is there anything I can get for you from our breakfast bar? I might be able to place a special order if you would like.”

    Guest: “Nothing you have to offer can make up for a crappy place like this. As soon as my husband is finished we’re leaving.”

    Me: *trying to act politely interested* “Okay. Well. I hope you enjoy your trip today, Where are you two heading? Do you need any direc—”

    Guest: “Don’t! Just. Stop. Talking. I hate talking to everyone in the morning and you’re only annoying me.”

    Me: *at this point I want to throw my dishrag at her but merely smile* “Okay. Let me know if you do need something.”

    (A moment later, as I continue cleaning another table, another guest comes up to sit at the recently cleaned seat.)

    Other Guest: “I have no clue what she was talking about because this place is the best stop we made our whole trip. This town is great and the customer service is excellent here. I don’t know how you kept your cool with her; I would have choked her with that dishrag.”

    (I’m laughing inside since I wasn’t the only one to think this. After a while I tell my coworker what happened and she goes to talk to the husband while the wife is away. She comes back to assure me that everything is fine with a suppressed smile on her face.)

    Coworker: “I asked if he needed anything and he replied ‘a new wife! She’s driving me crazy this trip and has complained everywhere we went!'”

    (I wanted to offer him my dishrag for the road.)

    Annoyingly Consistent

    | Melbourne, VIC, Australia | At The Checkout, Bad Behavior, Family & Kids, Food & Drink, Money

    (I am sitting on the registers as the main cashier for the day when an older woman marches up to my counter.)

    Me: “Good morning. How are you today?”

    Customer #1: “I don’t have time for this chit chat. I just want to pay for this jar of coffee and go as I am in a hurry.”

    (I scan the item and tell the customer the price of the item.)

    Me: “That’ll be [total price].”

    Customer #1: “Excuse me? How much?”

    Me: “Um, the total for the jar of coffee is [total price].”

    Customer #1: “That is far too much money; I’ll go choose another one.”

    (The customer storms off leaving the original jar of coffee with me. I put it to the side of my register and serve several other customers during the customer’s absence. Another customer unpacks her groceries onto my till and I greet her.)

    Me: “Hello. How are you?”

    Customer #2: “I am good, thank you. How are you?”

    Me: “I am very good, thanks.”

    (Before I could start to scan Customer #2’s items, Customer #1 returns and slams a jar of coffee onto my register completely cutting in front of Customer #2. I notice the jar of coffee she has now selected is identical to her previous one.)

    Customer #1: “I am next! Not this lady! Now, I want this coffee.”

    Customer #2: “I don’t mind. Let her go first.”

    (Customer #1 looks at Customer #2. Her eyes go wide for a moment. I interject.)

    Me: “This is the same brand and size as the coffee you wanted before.”

    Customer #1: “No, it is not. This one is cheaper than the previous one.”

    (I scan the coffee and sure enough it is the same price as the one earlier.)

    Me: “That’ll be [total price].”

    Customer #1: “See? Much better.”

    (After Customer #1 walks out of the shop Customer #2 begins laughing hysterically.)

    Customer #2: “Sorry. I shouldn’t laugh, but she used to be my mother-in-law before my divorce and I am so glad she is annoying to everyone!”

    Can’t Be Free From Customers Like This

    | Las Vegas, NV, USA | Bad Behavior, Family & Kids, Money

    (I worked at a steakhouse that had a limited time special, clearly marked on banners outside; “Kids eat free on Tuesdays, with the purchase of an adult entree!” Sometimes, it could bring out the worst in people.)

    Me: “Hi, welcome to [Restaurant]. Can I get you started with an appetizer or beer?”

    Customer: *one adult with two kids* “Uh, yes, we would like your ‘kids eat free’ special, please! Both of the kids will have the child’s steak dinner, medium rare, with baked potato, and does it come with soup or salad?”

    Me: “The adult entrees come with soup or salad, so you can share yours with them if you like, or would you like to order an extra for them?”

    Customer: “Oh, I wasn’t going to order anything; I’m not very hungry.”

    Me: “I apologize for the confusion. The ‘kids eat free’ deal is with the purchase of an adult entrée.” *I point to the advert on the table, where it repeats the banner*

    Customer: “This is how you get the customers? You trick us into coming in saying that kids eat free?!”

    Me: “The kids DO get to eat for free. Restaurants would go out of business if they only offered free meals with no purchase required. But with this deal, you save quite a bit! It comes to the equivalent of ‘buy one and get two free.'”

    Customer: “Fine! What is the cheapest adult entree you have? And sodas come with their meals, right?”

    Me: “Yes, they get a child’s souvenir cup with their choice of drink. And the BBQ chicken is our current special for $9.95. It does come with soup, too.”

    Customer: “Child’s cup size? Can we just get it in a larger size so you don’t have to make as many trips?”

    Me: *looking at the three- and four-year-olds* “The adult glasses are fairly large and heavy. For young children we have plastic, non-spill cups.”

    Customer: “Okay, I’ll have that, and more of your free bread, like, two more loaves for now. And I’ll have a water to drink.”

    (When I bring her the sixth refill on both kid’s drinks and her soup, there are crackers on the dish.)

    Customer: “I didn’t order crackers! Take those off my bill!”

    Me: “Ma’am, like the bread, we don’t charge for crackers.”

    Customer: “Really? They are free? In that case, I’d like more, like, a lot more!”

    (The customer continued that way the entire evening. In the end, after running me ragged with countless refills of the “kids” sodas and anything free, she then emptied out the sugar caddy, stole the condiments from the table, and left EXACT change for the bill. When the manager and I watched her pack the kids in her Porsche Cayenne, we noticed her take out of her HUGE purse a ton of water bottles filled with soda and resealable bags full of loaves and crackers. She later called to complain, saying that the meal was unsatisfactory and she would like an additional dinner for three on us.)

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