July Theme Of The Month: Great Timing!

Category: Bad Behavior

A Dragon Cannot Be Killed By Fire Or Bad Parenting

| Sandusky, OH, USA | Bad Behavior, Family & Kids

(I work at a popular amusement park. A family with children comes in with their children. There are two boys and two girls in a toy gift store.)

Mother: “Okay, you guys can pick one toy each!”

(The one daughter picks a very pink and fluffy stuffed animal, while the boys pick a toy bow and arrow. The youngest girl picks a stuffed dragon.)

Me: “Oh, cool, a dragon!”

Little Girl: *holds up dragon* “Raawwwr!”

Me: “Oh, scary!”

Mother: *pulls dragon out of her hands* “Oh no, sweetheart! Dragons are not for sweet little girls!”

(The mother then shows the little girl a more girly toy and everything pink. Next the little girl picks up a green dog.)

Mother: “No! Little girls like pink! If you don’t get anything pink or girly you can’t get anything at all.”

(The little girl starts crying and then the mother pays for the toys of her other siblings.)

Mother: *to me* “One of these days she will learn her place. Only gay girls like those kind of toys she picked out. I am trying to get her more girly and into pink so she can be straight.”

Me: *stunned silence*

Off Track Call Back

| USA | Bad Behavior, Crazy Requests

(I work in a call center where the supervisor department closes at 11pm. It is now 10:30pm.)

Customer: *explanation of lengthy issue that I cannot fix*

Me: “All right. In order to take care of this issue, I will need to go ahead and transfer your call over to my supervisors, and they will assist you further.”

Customer: “NO! I will NOT be transferred! You have to fix this for me!”

Me: “I’m sorry, ma’am, but I do not have the ability in my system to fix this for you. My supervisors will be more than happy to take care of this for you, though, so let me just transfer you—”

Customer: “NO! NO TRANSFERS! FIX IT! I’m not hanging up until you fix it for me!”

(This goes back and forth for almost 45 minutes, with me continuously telling her I cannot fix it for her, and her demanding that I do.)

Customer: “FINE! Just transfer me already!”

Me: “I’m sorry ma’am, but our supervisor department closed 15 minutes ago. I can have one of them call you back tomorrow.”

Customer: “WHAT?! You purposefully kept me on the phone after they closed! You just didn’t want me to talk to them! I’m going to call my lawyer about this!” *slams phone down*

Coworker: “Wow… Guess that’s a callback, then.”

Some Things Sadly Never Chang(e)

| CO, USA | Bad Behavior, Bigotry, Food & Drink, Liars & Scammers

(I was also dining at this restaurant and overhear this conversation. Keep in mind the server is Asian, but speaks perfect English with no accent and the customer is a man, ordering everything for his family of four.)

Customer: *orders eight different sushi rolls* “We’re in a BIG hurry. We need to order and eat fast!”

Server: “I understand, but sushi takes a long time to prepare as it’s made fresh after you order it. Most people are here for more than an hour. If you’re in a hurry, sushi is probably not the best choice for you.”

Customer: “Just put the d*** order in and hurry it up.”

(After the customers get their food and eat more than half it, he asks for the server’s manager.)

Customer: “I want to complain. We’ve been here for 45 minutes and we’re just now eating. We told him we were in a hurry and he said it was no problem and we’d be done within half an hour and now we’re late. I’m not going to pay for this.”

Manager: “I’m so sorry, sir. Sushi takes a long time to create.”

Customer: “Well, Chang here said…”

Server: “Chang?! My name is Steve!”

(At this point another customer at a nearby table talked to the manager and told him that she heard what the server said and that he had told them it would be more than an hour. The manager told them to either pay up or he’d call the cops. They ended up paying, but complained loudly the whole time while using many other racially insensitive names.)

Let Me Give You A Pizza My Mind, Part 3

, | OR, USA | Bad Behavior, Food & Drink

Me: *answering the phone* “Hello! Thank you for calling [Restaurant]! Would you like to hear about our specials?”

Customer: “Don’t try to sell me anything. I’ll tell you what I want.”

Me: “All right, sir. What can I get for you today?”

Customer: “I’m looking at your menu here… You got the six-piece nuggets?”

Me: “Um… sir? You are aware that this is a pizza restaurant, right? We don’t have nuggets.”

Customer: “WHAT THE F***?!”

(I can hear the customer step away from the phone for a moment, but can still hear him ranting and raving even though I can’t make out what he’s saying.)

Me: “Sir? Hello?”

Customer: “—AND TWO OF THEM IN YOUR A**-HOLE!”

Me: “You have a nice night, sir.” *hangs up*

Related:
Let Me Give You A Pizza My Mind, Part 2
Let Me Give You A Pizza My Mind
Giving A Pizza My Mind

Life Through An Outrageous Lens

, | NH, USA | At The Checkout, Bad Behavior, Money, Wild & Unruly

(At six o’clock in the morning I have just arrived at my job selling cameras for an electronics/appliances store. A woman comes in, wearing either a pink track suit or her pajamas, I am not sure which.)

Customer: *waving the store flyer at me* “I want to buy this special package! The one with a camera body and two lenses for $500!”

Me: “Okay. I’ll start getting those things for you.”

(I went about, gathering the individual items from stock. When I total it all up, the bill is over $650.)

Customer: “This is too much! This ad says it is $500!”

Me: *turn to the supervisor* “This bundle isn’t adding up the way the flyer says it should. What’s up?”

(The supervisor looks at the bill on the computer, then at the flyer, and explains.)

Supervisor: “This is a special package deal the manufacturer sent us. It has two lower-quality lenses and a camera body in one box. We only got six of those packages and they sold out hours ago.”

Customer: “This says two lenses and a camera for $500! I want it for this price, not $650!”

(The supervisor calls the shift manager, who is a woman not easily swayed and not one to be trifled with. She explains the situation to the customer again. The two of them try to talk sense into the customer while I quietly withdraw and look for something else to do, hoping I don’t get drawn back into the fray. Eventually, the customer gets the message, or so I think.)

Customer: “I don’t care what you say. I want this package at this price. If you won’t sell it to me, I’m leaving and I’m not coming back, ever again!”

(Then she storms off to another part of the store. I think she is gone for good, so I put the items back on the shelves. I just finish when the woman in the pink pajamas comes back.)

Customer: “I have decided. I am going to teach this store a lesson! I am going to buy all those things, and then I will go to customer service and return them!”

Me: “Madam, please don’t involve me in your revenge.”

(With no other choice I get her order together again and this time, she lets me ring it up. She swipes her credit card while I put all the boxes in a bag. Then, true to her word, she stomps straight to customer service. After she’s gone, I ask the supervisor:)

Me: “If I have another customer like that, do I have to put up with her, or can I just tell her to get lost?”

Supervisor: “Just put up with it and ring her up. She’s not ‘hurting’ anyone but herself and her credit rating. Everyone from you to the credit card company will know she’s an idiot.”

(I had to grin at that and went through the rest of my hectic day with a smile.)

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