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    Category: Bad Behavior

    Hellish Customers

    | ON, Canada | Bad Behavior, Family & Kids, Religion

    (While doing theater checks, I am informed that we have some skateboarders using our building’s parking lot and curbs as their own personal skate-park. I am sent to ask them to leave.)

    Me: “Hey guys, you can’t skateboard here.”

    Skateboarder #1: “Well, where can we go then?”

    Me: “I know of a skate-park 20 minutes walk from here at [local park].”

    Skateboarder #2: “Can we do a few more tricks here before we go?”

    Me: “Sorry, no.”

    (The three skateboarders turn to leave when the third, who has remained quiet the whole time, turns to me.)

    Skateboarder #3: “I WORSHIP LUFFASIR SIX SIX SIX! What do you say to that!?”

    Me: “Luffasir? It’s Lucifer, and I don’t need any more morons worshiping me. Now get the h*** out of here.”

    (Skateboarder #3 turns red and quickly walks away followed by his buddies, who could not stop laughing.)

    Checking Him In And Checking Her Out

    | Chicago, IL, USA | Bad Behavior, Health & Body, Hotels & Lodging, Rude & Risque

    (I work at a hotel that caters to a branch of a hospital. I’m a larger-chested woman, and get frequent sexual harassment from guests.)

    Me: “As the hospital pays a portion of your stay, your grand total for the evening will be $44.40.”

    Guest: “That’s fine; I’d like to pay in cash.”

    Me: “Cash is acceptable, but we do ask that we get a credit card on file.”

    Guest: “Why the f*** do you need my credit card?”

    Me: “We need a credit card for incidentals or if by chance your stay is extended through the hospital.”

    Guest: “What the f*** is an incidental?”

    Me: “Incidentals would be damages or possible problems that may arise in the room.”

    Guest: “Do I look like I’d cause a f*****g problem?”

    Me: “Sir, I do not believe any of my guests would ever cause a problem; it’s just a precaution we must take. Now, I’d also ask that you refrain from using the f-word in the lobby.”

    Guest: “Listen, tits—”

    Me: “Sir, I kindly ask that you refrain from the vulgarities.”

    Guest: “You said I couldn’t say f***. You didn’t say nothin’ about tits!”

    Me: “That is a derogatory term in reference to my physical appearance. I will ask that you do not use that type of language in my lobby, or I will be forced to call the hospital and they will move you to a different establishment for the remainder of your stay.”

    Guest: “FIRST YOU TELL ME I HAVE TO USE A CREDIT CARD WHEN I F****** SAID I WAS PAYING CASH, AND NOW YOU’RE DENYING MY FREE SPEECH. DO YOU KNOW WHO OUR PRESIDENT IS, WHITE B****?!”

    Me: “Sir, I’ve asked you multiple times to correct your language and because of that last comment, you’ve now forced me to call the hospital as you are not welcome at our establishment.”

    Guest: “Whoa, whoa, whoa, sweet-cakes. I was just trying to make you angry. I love the way your boobs bounce when you get flustered and hold back.”

    (At that point my manager stepped in and told him to leave without even calling the hospital. Sick or not, no one has an excuse to openly sexually harass someone just trying to do their job.)

    Drive Flu

    | Austin, TX, USA | Bad Behavior, Crazy Requests, Health & Body

    (I work at a pharmacy that has a drive-thru. We do flu shots and they are in high demand. We have never administered a flu shot at the drive-thru. A customer drives up to the window in her mini-van.)

    Me “Good afternoon! What can I help you with today?”

    Customer: “I would like to get the flu shot. Can you hurry because I have things to do.”

    Me: “I’m very sorry, but you will have to come inside for us to administer the shot. It won’t take more than five minutes.”

    Customer: “No! I don’t want to get out of my car. I’m in a hurry; I’m the customer and you have to do what I say, so you have to do it from here!”

    Me: “I’m sorry, but it’s against the rules to do it at the drive-thru. I don’t think it would be very sanitary and I wouldn’t even be able to reach you from this window. You will need to come in. I promise it won’t take long.”

    (The customer puts her car into gear, so I figure she is coming inside so I close the window and walk away. As I walk away I hear a blaring car horn so I go back to the window.)

    Customer: “You have no right to deny me the shot! Are you trying to kill me? What if I get the flu and die? It would be your fault and you will go to jail for MURDER!”

    Me: “I’m not denying you the shot, ma’am. Like I said you will have to come inside; it’s the rules. Please move so I can help the other customers.”

    Customer: “NO, B****! I WANT THE SHOT RIGHT NOW AND I’M NOT COMING INSIDE! I’M NOT MOVING MY CAR UNTIL YOU HELP ME! WHAT IS WRONG WITH YOU? YOU ARE WASTING MY TIME! I HAVE THINGS TO DO! I AM THE CUSTOMER AND YOU HAVE TO HELP ME! GIVE IT TO ME NOW YOU LAZY B****!”

    Me: “No, you need to come inside. We can not administer a shot at a drive-thru window. We have never done it that way. If you come inside I will be able to help you and it will only take minutes. Please move your car so I can help other customers.”

    Customer: “NO! I’M NOT MOVING AND YOU BETTER NOT HELP ANYONE ELSE! I WAS HERE FIRST AND I DEMAND YOU GIVE ME THE SHOT FROM HERE! IF YOU DON’T GIVE ME THE SHOT I’M GOING TO HAVE YOU FIRED AND I WILL MAKE SURE YOU NEVER GET ANOTHER JOB IN THIS CITY!”

    Me: “For the last time, NO! If you don’t move your car, I’m going to call the police.”

    (I start helping the other customers. The customer continues to yell, flips me off and hits the gas. That’s when I hear a loud crash. I look to see that she had put her car in reverse by accident and slammed into the car behind her!)

    Engage The Brain Before The Mouth

    | Boulder, CO, USA | Bad Behavior, Bizarre, Extra Stupid, Love/Romance

    (I am 20 years old. I work in a store that sells t-shirts and novelty items to tourists. Much of my job involves folding shirts. A customer comes up and rummages through my pile of freshly folded, random shirts, unfolding five or six of them and dropping them on the floor.)

    Customer: “None of these shirts are the same, or in my size!”

    Me: “I’m sorry, ma’am; these are shirts from the children’s section that I’m refolding. If you saw any you like, we have many of the same ones in adult—”

    (The customer interrupts me as she spots my engagement ring.)

    Customer: “What is that on your finger? You are too young to be married!”

    Me: “It’s an engagement ring; my boyfriend of two years just proposed to me, but we don’t plan on getting married until after we finish college.”

    Customer: “I can’t believe how you teens just throw marriage around like it’s nothing! You just get married so you can have pre-marital sex and babies out of wedlock! You should wait until you at least have a job! You should be ashamed!”

    (The customer knocks down the rest of my shirt pile and storms out. A coworker has witnessed the entire exchange.)

    Coworker: “I don’t think she thought about what she just said at all.”

    Given Short Shrift At The Thrift

    | Portland, OR, USA | Bad Behavior, Crazy Requests

    (I am shopping at a thrift store. A customer barges up to me with a dress in her hand and waves it in my face.)

    Customer: “Excuse me, do you work here?”

    Me: “No… sorry.”

    Customer: “You LOOK like you work here. I can’t find this dress in a small.”

    Me: “…yeah, that’s the problem with these thrift stores. Not always the right sizes.”

    Customer: “Where can I find it in a small?”

    Me: “I don’t know. You may have to pick another dress.”

    (The customer stares at me a minute, suspiciously, as I’m going through a rack.)

    Customer: “Where are the size-eight shoes?”

    Me: “I don’t know. Normally they’re over there, but they just rearranged everything so I don’t know. You’ll have to ask someone who works here.”

    Customer: “I need shoes to match this dress in a size eight!”

    Me: “Good luck!”

    Customer: “You are NO HELP AT ALL!”

    (The customer flings the dress at me and storms over to the shoes. She starts scattering them all over, and demanding to the room in general that she needs a size eight. One of the poor employees ended up getting stuck with pampering her the entire time I was there.)

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