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    Category: Bad Behavior

    Petty People Make Petty Complaints

    | NJ, USA | Bad Behavior, Crazy Requests, Food & Drink

    (I am serving a woman who comes in for lunch with her two children. They have been pleasant so far, and are waiting for their order to come out. The children’s food is done slightly before the mother’s, so I bring it out before it gets cold.)

    Mother: “Where is my food?”

    Me: “It’ll be out in a few minutes, so no worries!”

    Mother: “But my children have their food now.”

    Me: “Theirs was done a little sooner, but yours is on its way.”

    Mother: “It’s not right that they get to eat before I do!”

    Me: “Well, I’m sorry about the delay. Maybe you could have a few bites of their pizza while you’re waiting?”

    Mother: “Are you saying that I should STEAL food from my CHILDREN?”

    Me: “Oh, no, not at all! It’s just, sharing is caring, right?”

    Mother: “I want to see the manager! This is ridiculous! I am NOT paying for this!”

    Me: “Well all righty then…”

    (She ends up getting everything for free, even though the manager told me later he was on my side. )

    A Spirited Response

    | Medicine Hat, AB, Canada | Bad Behavior, Food & Drink, Liars & Scammers

    (I am working as a manager/bartender at a local club. It’s fairly slow, and a clearly drunk regular approaches to order.)

    Customer: “I’ll get a tall ‘Paralyzer.’”

    Me: “Sure thing! That will be $5.75.”

    (I proceed to make the drink, take his payment, and continue doing my job. A few minutes later, he returns to the bar with the empty cup.)

    Customer: “There was no alcohol in this! Make me another one on the house, you b****!”

    Me: “Excuse me? You watched me make it, and drank it all. If you came back after a sip, maybe, but not when it’s empty, dude.”

    (The customer’s intoxicated female friend approaches next to him.)

    Friend: “You’re full of it. I was the manager here a month ago; you’re new and stupid. You tried to rip him off, so make a new one! F****** stupid w****!”

    Me: “Listen up. One, you’re full of it. I’m the manager, and have been for the last year. You’ve never worked here. Second, I know for a fact you do nails for a living. If I had them done, ripped them off, and then said you didn’t do them, would you do them again for free? No. There was alcohol in that drink. Third, call me a f****** name again, and I’ll have you out of here so fast, your four-size-too-small miniskirt might actually squeeze away from your hippo thighs. Now, can I get you anything else, or are you good?”

    (The owner laughs so hard, she has to run to the bathroom. The customer’s friend ends up with a DUI that night. Talk about Karma!)

    Grill The Sandwiches, Not The Staff

    | Boise, ID, USA | At The Checkout, Bad Behavior, Food & Drink

    (My boyfriend and I are getting lunch from the deli. Standing next to me is a customer, ordering a sandwich from a different worker.)

    Customer: “Do you speak English? How many times do I have to tell you? No cheese!”

    Deli Worker: “Alright, ma’am.”

    Customer: “Why is this taking so long? Hurry up!”

    Deli Worker: “I’ll have your order done shortly.”

    (The bread on the sandwich breaks, and the employee looks panicked.)

    Deli Worker: “Would you like me to remake your sandwich?”

    Customer: “Just put the d*** thing in a bag so I can go!”

    Deli Worker: “Are you sure?”

    (The customer turns to me.)

    Customer: “Does anyone speak English in this place?!”

    Me: “There is no reason to be so rude.”

    Customer: “But he asked me if I wanted cheese! I wrote down ‘no cheese’ and he still asked me!”

    Me: “So what? Ma’am, he is trying his best, and being patient with you. You need to calm down.”

    Customer: “This is ridiculous! What is wrong with you people?”

    (I reach up to gather my order, which is now ready.)

    Customer: “D*** it, look at me when I’m talking to you!”

    Me: “No, thank you.”

    (I give the employees a huge grin.)

    Me: “Thank you so much! Have a wonderful day, guys!”

    Customer: “Why doesn’t anyone speak English?!”

    (Both deli workers give me an appreciative smile. The one that made my food runs over to the register and puts a sticker on my plate; my lunch is free!)

    Acting Out Of Line

    | NH, USA | At The Checkout, Bad Behavior, Bigotry

    (I am at a chain clothing store at the mall with my younger brother. A Hispanic family is being rung up in front of us, in the only open line. Another customer goes to the other end of the counter where nobody is working.)

    Customer: “I’d like to exchange these shirts. I bought two XLs, and my girlfriend thinks they’re too big on me.”

    Cashier: “Okay, sir, I’ll be with you shortly.”

    Customer: “And I need to return these shoes. Can I return everything at the shoe department?”

    Cashier: “No, sir, they can only take care of shoes in that department.”

    (At this point the customer’s phone starts ringing, and he answers it. He starts moaning about his day to the person on the other end, occasionally burping and scratching himself.)

    Customer: “Yeah, I’m here right now, but I’m stuck waiting because of these d*** Puerto Ricans who are trying to get 10% off on a f****** $10 purchase.”

    (The teenage cashier finishes ringing up the family, and since my brother is next in line, the cashier starts ringing him up.)

    Customer: “Hey! Why aren’t you waiting on me?!”

    Younger Brother: “I don’t know if you noticed, but there’s a LINE.”

    Customer: “Well, I started a new line. I’ve got places to go. I’m a rolling stone.”

    (Yes, he actually says “rolling stone.” My brother finishes, and I’m next in line so the cashier starts ringing me up.)

    Customer: “Un-f******-believable!”

    Me: “You know what? Maybe if you weren’t such an impatient, loudmouth, racist, a**-hole and actually got in line, you might just actually get rung up!”

    (The customer throws his stuff across the counter, even the stuff he is returning, and storms off.)

    Cashier: “Sorry about that.”

    Younger Brother: “No worries. You didn’t do anything wrong.”

    Me: “I’m a retail manager myself, and I was actually quite impressed with how cool headed you stayed dealing with that guy. Very nicely done!”

    Related:
    In Line And Out Of Line

    Takes A Backbone To Stand Up For Yourself

    | Oklahoma City, OK, USA | Bad Behavior, Health & Body, Top

    (I am a 28-year-old female. I have just parked in a handicapped spot to go grocery shopping. I had surgery on my spine a month prior to this incident. I put my handicapped sticker up and exit my car when a random customer comes up to me.)

    Customer: “How dare you!”

    Me: “I beg your pardon?”

    Customer: “You should be absolutely ASHAMED of yourself! It’s young people like you who have NO respect for anything! Who do you think you are? Parking in a handicapped spot! You aren’t even handicapped! I bet you stole that from someone, and you are just using it so you won’t have to park farther away!”

    Me: “Well, actually ma’am, it’s my handicapped sticker. I—”

    Customer: “Yours? You’re perfectly healthy! You shouldn’t lie to people! LIARS GO TO HELL! I can tell just by LOOKING at you that you’re perfectly fine! You’re just lazy.”

    (I’m livid, but I try to keep my composure.)

    Me: “Actually, it is my handicapped sticker. As I was trying to tell you before you rudely interrupted me and started throwing around assumptions, I have Lupus, Rheumatoid Arthritis, Fibromyalgia, Sjogren’s Syndrome, and Degenerative Disk Disease. Furthermore, not all physical disabilities can be readily seen. This is the first time in a month that I’ve been well enough to get out of the house on my own since having my spinal fusion surgery last month. Next time, you should think before you speak, instead of just making random asinine assumptions about people you don’t know.”

    (The customer looks like a deer in the headlights. She turns bright red, and continues to mumble as she walks away. I get my shopping done, and see her as I’m checking out. Surprisingly, she apologizes profusely, and offers to help me load my groceries into my car.)


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