November Theme Of The Month: Black Friday!

Category: Bad Behavior

Needs A Military Rescue

| NY, USA | At The Checkout, Bad Behavior, Military

(I work at a movie theater. It’s a Monday morning and I’m serving a young man in line.)

Customer: “Do you offer military discounts?”

Me: “The current policy is that we do not offer military discounts on weekdays, but we do on weekends. Since weekday prices are already so much cheaper, especially for matinees, we really can’t add additional discounts on top of it.”

Customer: *firmly* “Well, lemme ask you this: Do you believe the minimum wage should be raised?”

Me: *confused* “Um… well, yes. Yes, I do. A little over $8 an hour is hard to live off of, especially in this economy.”

Customer: “Well, that’s bull-s***. You don’t deserve more money. I just got back from being stationed in Iraq. How about you? I fought for your freedom, kid. The same freedom that you’re exercising now to tell me that my sacrifices won’t even get me a discount! You minimum wage drones don’t deserve more money.”

Me: *absolutely shocked* “I’m… I’m sorry, sir. I truly thank you for your service…”

Customer: “I want you to know I have no respect for you whatsoever. You obviously weren’t in the military, and you don’t understand the meaning of sacrifice. It’s unbelievable that after I chose to fight for your freedom, you deny me the basic dignity of recognition with a discount. Do you understand that I don’t respect you?”

Me: “I… I guess?”

Customer: “No, you tell me that you absolutely understand that I don’t respect you.”

Me: *going pale* “I understand.”

Customer: “Good.”

(He buys his tickets and goes into the theater. I’m left shocked by the exchange. An older man who was behind him in line approaches me. He gives me a warm smile.)

Old Man: “Wow. I’m sorry you had to put up with that. You know… I was in the military. Fought in Vietnam. Put up with a lot in my life. But I want to tell you… I thank YOU for YOUR service. And I have nothing but respect for you and every other person out there trying to make ends meet while being a good employee, despite dealing with a low minimum wage. Not everyone is cut out to be a soldier. But that doesn’t mean jerks like him are better than you. People like you… doing your hardest and trying to make ends meet, all while having to put up with the self-righteous people like that… you deserve as much admiration as anyone else. This world needs people of all types. We’re all in this together. We’re all heroes in our own way. So thank you. Because of you, I get to have a nice day seeing movies. You’re helping to give me happiness for a few hours. And that means a lot.”

(I was almost crying for the rest of the day. Thank you for restoring my faith in humanity after the last person nearly destroyed it!)

I Pretend To Work If You Pretend To Pay Me

| Sacramento, CA, USA | Bad Behavior, Crazy Requests, Money

Customer: “My taxes pay your salary so you are paid to take my crap.”

Me: “First of all, sir, until it says ‘Sanitation Dept’ on my paycheck I’m not paid to take anyone’s crap.”

Customer: “Well, my taxes pay your salary.”

(I lay a printout of his registration fees in front of him.)

Me: “You see that $32 fee? That fee is what pays my salary. I’ve only been working here for six months. Since you haven’t paid any registration fees for the past three years you haven’t paid any part of my salary.”

(After a couple of minutes of whining he finally pays the all the fees to bring his registration current.)

Me: *as I hand him his sticker and registration* “Thank you, sir… Now that that is cleared up… How about giving me a raise?”

Sick Of Their Complaints

| Australia | Bad Behavior, Food & Drink

(I work in a Chinese restaurant in a small town, and a couple come in whilst we have a few people eating in. I have seen them in here a few times, and they are known around the town for being alcoholics. The woman is constantly complaining and trying to take things (such as magazines in the waiting area). On this particular night they are complaining about their food last night.)

Husband: “We want a full refund. Your food last night made us sick. I went to the toilet three times and vomited straight after eating it.”

Me: “Sir, if it was food poisoning you wouldn’t have felt it until later, not right away.”

Husband: “It was food poisoning and I know it. I know what it was. We come here all the time and we never complain, but I’m sick of it now. We’re going to tell the whole town about this and we’re never coming back.”

Me: “With all due respect sir, your wife complains almost every time you get food from here.”

Husband: “Yeah, but she’s a b****. I’m the one complaining now!”

Treating That Attitude Problem

| England, UK | Bad Behavior, Health & Body

(We frequently get patients acting rudely and/or aggressively to the reception staff for various reasons such as the doctor running late, but the doctors never really believe it as the patient is all nice when they see the doctor. If a patient is rude or aggressive they receive a warning letter and if it happens a second time they are no longer allowed to be seen at this doctors’ office. On this day we have a young female doctor working with us for a few weeks before she returns to Ireland; she looks about 20 and is very small and petite. She is standing in reception when an agitated patient arrives:)

Patient: “I’ve got an appointment with [Young Doctor].”

Receptionist: “Can I take your name, please?”

(The patient gives his name and the receptionist realises his appointment was around 20 minutes earlier.)

Receptionist: “I’m sorry, [Patient], but you’re 20 minutes late for your appointment. I’ll have to ask [Young Doctor] if she will still see you.”

Patient: “You’ve got to be f****** kidding me. I’m only 20 minutes late! The doctors make me wait often enough! Just tell the f****** doctor that I’m here and I’m not leaving until I’ve seen her.”

(At this point the receptionist turns to the young doctor to ask her if she will still see the patient.  She addresses her by her forename but only manages to get her name out before the patient interrupts.)

Patient: “Oh, my god, you stupid cow! Stop gossiping and just go sort it out with the f****** doctor, will you!”

(The doctor leaves to go to the consulting room but quietly tells the receptionist to phone her, which she does. The doctor tells the receptionist she will see the patient and to send him in. After the consultation we found out it went something like this:)

Patient: *smiling* “All right, doc?”

Young Doctor: “[Patient], you were very rude when you were in reception.”

Patient: *starts blushing* “What? I apologised for being late but the receptionist shouted at me. She was the one being rude.”

(The young doctor realises the patient hadn’t recognised her, so repeated his conversation almost word for word. He still denied it all.)

Young Doctor: “[Patient], I was in reception when you arrived. I was the one [Receptionist] turned to when you called her a stupid cow. She was polite to you and didn’t turn you away for being past your appointment time. I will consult with you today but you owe both of us an apology and if we don’t get one I will make sure you receive a warning letter.”

(The patient stammered through an apology, had his consultation, and was reminded on leaving to apologise to the receptionist, which he did!)

You’re Parking Up The Wrong Tree

| Escondido, CA, USA | Bad Behavior, Transportation

(I work as a security guard at a local bank. Typically my job is to open the door for people and direct people with any questions as well as to be a visual deterrent. There is a holiday parade that is running along one of the streets next to the back. I am told by my boss not to let anyone park in our lot for the parade since we have a smaller lot on a corner and do not have a lot of parking. The woman is an older lady who parks her car and proceeds to walk not towards the bank but to the street with a folding chair to watch the parade.)

Me: “Excuse me, ma’am. I’m very sorry but you cannot park your car there. This is private property.”

Older Lady: “What do you mean? I can’t park here to watch the parade?”

Me: “The bank manager was very clear that this is private property and not to allow parade parking. I’m very sorry.”

Older Lady: “Well, the police said that they weren’t going to give out tickets because of the parking situation.”

Me: “That is very kind of them, but unfortunately this is still private property and not open for parade parking.”

Older Lady: “Well. the police said that I could park here and that local retailers and banks would be allowing this.”

Me: “They didn’t talk to the branch manager, so I guess he’s not aware of this.”

Older Lady: “If the police said it’s all right, I’m going to park here.”

Me: “The police can’t give permission to park on private property, and the number for the towing company to retrieve your car is available on the signs that explain that this lot is for bank business only.”

Older Lady: *full blown yelling* “Are you telling me that you know how the police work better than I do, young man?”

Me: *still absolutely calm and polite* “Well, seeing as I have a bachelor’s in police sciences, yes. I’m pretty sure I do, actually.”

Older Lady: “Well. Then… um…”

Me: “There is public parking right across the street. Would you like me to go and stand in a spot for you, ma’am?”

Older Lady: “Yes, that would be very kind of you, young man.”