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    Category: Bad Behavior

    Hot On The Scent For Trouble

    | USA | Bad Behavior, Health & Body, Pets & Animals, Top

    (I have a service dog and request a booth so he can sit or lie underneath without being in anyone’s way. He wears a bright red vest with the proper identification of his use and I also carry an ID card proving his certifications for use. That also means there is a little bit of a wait unless we make reservations to let them know about the dog and table requests. This happens when waiting for a table.)

    Customer: “I didn’t know this was one of those dog friendly places.”

    Waitress: “It’s not.”

    Customer: “Well you’d better tell that girl over there she needs to put her dog in the car. Wait, you’re not allowed to sass customers are you? Don’t worry. I’ll tell her.” *to me* “Hey, you. B**** with the dog!”

    (I’m thinking he sees someone else waiting for a table with their dog but when I look over I see him waving a cane at me.)

    Me: “Me?”

    Customer: “Yeah. I’m talking to you. Didn’t you hear? You’re not allowed to bring your f****** dog here. You young people think the rules don’t apply to you! Well, let me tell you, sweetie, the rules apply to everyone!”

    Me: “He’s a medical dog which makes him allowed everywhere your cane is allowed. So why don’t you turn around and take your self-righteous a** back to your seat and keep your nose out of business you have no right to be in?”

    Customer: “You respect your elders, missy! I fought a war for you to be able to take that beast in this fine establishment!”

    Me: “I give respect where respect is deserved. You may have fought a war back then but I need this dog because I fought a war so you can keep your freedoms. And as for my beast, he’s better mannered than you are. At least he knows how to act in public.”

    (The customer paled before scurrying back to his seat and the other people in the restaurant applauded me. We were given a booth as far away as the man as possible right away and the manager brought out food and water for my dog as well.)

    A Race To Be At The Place

    | LA, USA | At The Checkout, Bad Behavior

    (Customer #1 is paying with a check. She’s one of our regulars, and a very nice person, but it does take her a little bit of time to write all the information on her check. Customer #2 is in line behind her.)

    Customer #2: “Oh, dear gawd. How long is this gonna take?”

    Me: “Just a moment, ma’am. We need to finish up here.”

    Customer #2: “Some of us ain’t got all day. We don’t go ‘round wasting other people’s time, but here they be wastin’ ours. F*** this!”

    Me: “We’re almost done, and stop cussing. Okay?”

    Customer #1: “Thank you, sweetie. Are we done? Okay, fine. Have a good day, now!”

    Customer #2: *mockingly* “Have a good day! Have a good day! Get your old a** out my way!”

    (I silently ring up the rude customer’s purchases, and then tell her the total. She pulls a plastic baggie from her purse and starts counting it out in loose change. It’s a large total, and several times she gets a text on her phone and then loses track of her count. All in all, it takes nearly ten minutes for her to pay.)

    Customer #2: “There! We done? I got places to be!”

    (Customer #2 then strolls out the door and stands leaning on the lamp post next to the street, talking on her cell phone. I start ringing up the next customer.)

    Customer #3: “Yep. That’s her place to be, I guess.”

    Some Returns Make You Have Kittens

    | USA | Bad Behavior, Pets & Animals, Theme Of The Month

    Lady: “We’re here to give back this cat we got from you about a year ago.”

    Me: “Okay. I’m sorry for that. Can I ask why are you returning him? Are you having any problems with him?”

    Lady: “No, we just decided we like kittens but we don’t really like cats. Could we exchange him for another kitten?”

    Me: “You do understand that every kitten will grow into a cat? What will you do when the next kitten grows up?”

    Lady: “Can’t I just exchange it again?”

    Popped Off

    | Canada | At The Checkout, Bad Behavior, Theme Of The Month, Wild & Unruly

    (A customer walks into the store and walks over to the service desk with a cart FULL of pop.)

    Customer: “I want to return this pop. I didn’t seem to need it.”

    Coworker: “I’m sorry, sir, but this isn’t a brand we carry. You have to buy the pop here at our store in order to return it here.”

    Customer: “I bought them here last week! I just want my d*** money back!”

    Coworker: “Do you have a receipt?”

    Customer: “I don’t have my d*** receipt. Don’t you have it on file?”

    Coworker: “I apologize, but we don’t.”

    (The customer immediately kicks over the whole cart of 30 bottles of pop and storms away. We all stand there in shock after, but on a positive note we all got to keep the pop that he had left behind!)

    If You Behave Like Children…

    | TX, USA | At The Checkout, Bad Behavior, Family & Kids

    (I have just finished a long and difficult transaction. I have been calmly trying to guide the customer through the transaction, but the customer has become increasingly frustrated and angry. The angry customer has just had a temper tantrum and stomped off, and I start to help the next customer.)

    Next Customer: “Wow, some people get so angry about really little things. How did you stay so calm all that time?”

    Me: “I have kids.”

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