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    Category: Bad Behavior

    Donating To The Problem

    | USA | Bad Behavior, Pets & Animals

    (A guy walks into the shelter with a closed cardboard box.)

    Guy: “I have a donation to make to your shelter.”

    Me: “Sure. What kind of donation do you have? Toys, food, or beds?”

    Guy: “It’s a bunch of puppies.”

    Me: “Sir, that’s not a donation. That’s the reason we need donations.”

    Time To Call It A Day

    | Chicago, IL, USA | At The Checkout, Bad Behavior, Technology

    (We have a sign posted on the counter informing customers to hang up their phones before conducting business. Often, they ignore this. A customer comes up, talking on his cellphone. I am not required to address him while he’s on the phone. He talks and talks for minutes, staring at me. Finally…)

    Customer: “Hold up, baby.” *to me* “Yo, you gonna help me?”

    Me: “Oh, sure, sir. Once you’re finished with your phone call.”

    Customer: “I can do both!”

    Me: “Sir, perhaps you missed the sign, but we will not conduct business with you while you are in the middle of a personal phone call.”

    Customer: “You a rude motherf*****! I wanna talk to your manager!”

    (I walk over tell my manager what’s up. The manager comes over and the customer is on his phone AGAIN.)

    Customer: “Hold on, baby.” *to manager* “Yeah, this guy was very rude to me and is refusing to help me. He should be fired!”

    (My manager looks at him.)

    Manager: “Who are you talking to?”

    Customer: “My wife.”

    Manager: “Can I speak to her?”

    Customer: “Why you wanna talk to her?”

    Manager: “Well, if I’m going to fire this guy, I need another witness, and since you ignored the sign that explicitly tells you to hang up your phone we have a second witness, and I want to get her account of what happened.”

    Customer: “Y’all’s a bunch of ignorant motherf*****s! I hope this motherf***** burns down! You just lost a customer!”

    (The customer storms off. An hour later I get a call from another dealership saying a guy came in and was cursing us out. But apparently, he learned to stay off his phone!)

    Hot On The Scent For Trouble

    | USA | Bad Behavior, Health & Body, Pets & Animals, Top

    (I have a service dog and request a booth so he can sit or lie underneath without being in anyone’s way. He wears a bright red vest with the proper identification of his use and I also carry an ID card proving his certifications for use. That also means there is a little bit of a wait unless we make reservations to let them know about the dog and table requests. This happens when waiting for a table.)

    Customer: “I didn’t know this was one of those dog friendly places.”

    Waitress: “It’s not.”

    Customer: “Well you’d better tell that girl over there she needs to put her dog in the car. Wait, you’re not allowed to sass customers are you? Don’t worry. I’ll tell her.” *to me* “Hey, you. B**** with the dog!”

    (I’m thinking he sees someone else waiting for a table with their dog but when I look over I see him waving a cane at me.)

    Me: “Me?”

    Customer: “Yeah. I’m talking to you. Didn’t you hear? You’re not allowed to bring your f****** dog here. You young people think the rules don’t apply to you! Well, let me tell you, sweetie, the rules apply to everyone!”

    Me: “He’s a medical dog which makes him allowed everywhere your cane is allowed. So why don’t you turn around and take your self-righteous a** back to your seat and keep your nose out of business you have no right to be in?”

    Customer: “You respect your elders, missy! I fought a war for you to be able to take that beast in this fine establishment!”

    Me: “I give respect where respect is deserved. You may have fought a war back then but I need this dog because I fought a war so you can keep your freedoms. And as for my beast, he’s better mannered than you are. At least he knows how to act in public.”

    (The customer paled before scurrying back to his seat and the other people in the restaurant applauded me. We were given a booth as far away as the man as possible right away and the manager brought out food and water for my dog as well.)

    A Race To Be At The Place

    | LA, USA | At The Checkout, Bad Behavior

    (Customer #1 is paying with a check. She’s one of our regulars, and a very nice person, but it does take her a little bit of time to write all the information on her check. Customer #2 is in line behind her.)

    Customer #2: “Oh, dear gawd. How long is this gonna take?”

    Me: “Just a moment, ma’am. We need to finish up here.”

    Customer #2: “Some of us ain’t got all day. We don’t go ‘round wasting other people’s time, but here they be wastin’ ours. F*** this!”

    Me: “We’re almost done, and stop cussing. Okay?”

    Customer #1: “Thank you, sweetie. Are we done? Okay, fine. Have a good day, now!”

    Customer #2: *mockingly* “Have a good day! Have a good day! Get your old a** out my way!”

    (I silently ring up the rude customer’s purchases, and then tell her the total. She pulls a plastic baggie from her purse and starts counting it out in loose change. It’s a large total, and several times she gets a text on her phone and then loses track of her count. All in all, it takes nearly ten minutes for her to pay.)

    Customer #2: “There! We done? I got places to be!”

    (Customer #2 then strolls out the door and stands leaning on the lamp post next to the street, talking on her cell phone. I start ringing up the next customer.)

    Customer #3: “Yep. That’s her place to be, I guess.”

    Some Returns Make You Have Kittens

    | USA | Bad Behavior, Pets & Animals, Theme Of The Month

    Lady: “We’re here to give back this cat we got from you about a year ago.”

    Me: “Okay. I’m sorry for that. Can I ask why are you returning him? Are you having any problems with him?”

    Lady: “No, we just decided we like kittens but we don’t really like cats. Could we exchange him for another kitten?”

    Me: “You do understand that every kitten will grow into a cat? What will you do when the next kitten grows up?”

    Lady: “Can’t I just exchange it again?”

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