Category: Bad Behavior

Committing Battery With Battery

| LA, USA | At The Checkout, Bad Behavior, Wild & Unruly

(I work in an appliance parts store. In order to complete a transaction, we must fill out the name and phone number fields on the invoice. There is no way to continue if they are left blank. A man comes in and places a small pack of batteries on the counter.)

Me: “Is that all you need, sir?”

Customer: “Yep.”

Me: *starts typing* “Okay, the price is [price] plus tax. Can I get your name?”

Customer: “You don’t need that! I’m just getting batteries!”

Me: “Actually, sir, I have to—”

Customer: *THROWS the pack of batteries at me* “Keep your d*** part! You don’t need to know my name!”

Me: *catches the pack* “Sir, you don’t have to give me YOUR name. I just have to fill in a name or I can’t complete the transaction.”

Customer: “Okay, okay, fine…” *obviously making something up* “Sam Jones! This is ridiculous. Why do you people always want all kinds of information?”

Me: “I suppose it would be pointless for me to ask you for a phone number, right?”

Customer: *SIGH*

Me: “It’s fine, I’ll use our store number.”

Customer: “What do you people need all that for?! Its bull—”

Me: “The number is so that we can look up your invoice if there is a problem with your purchase.”

Customer: “I don’t need that! It’s just batteries!” *continues to grumble as I finish the transaction*

Me: “Okay, your total with tax is [total].”

Customer: *calmed down some* “Okay. Listen, I’m sorry. I didn’t mean to get all ugly. It’s just I don’t like giving out all sorts of private information. I apologize.”

Me: “Thank you. I didn’t think you really needed to throw the batteries at me.”

Customer: “Oh, of course not. I’m so sorry.”

(He pays me and I give him his receipt.)

Customer: “You have a nice day now. And you know, that information stuff should really be optional. Most people aren’t ever gonna need you to pull up their invoice.”

Me: “Honestly, sir, most people really don’t have a problem with telling me their name.”

(He sputtered a bit, turned and left in a huff. I would have hated to have seen his reaction if he had paid with a credit card and I asked for his ID!)

No Longer Being Paid To Be Nice

| Brighton, England, UK | Bad Behavior, Food & Drink, Theme Of The Month, Top

Me: “It’s 10.50 pm, so last orders, please!”

(Ten minutes later:)

Me: “It’s 11.00 pm. That’s time at the bar now!”

(I go about closing the bar, cleaning, sweeping, taking out the trash and cashing up. Four customers who’ve been chatting for several hours over one and a half beers and lots of glasses of tap water ignore me as I clean around them and tell them that I need to take their glasses.)

Me: “It’s 11.45 pm. Come on. Everyone’s gone, the bar is shut, and I’m not being paid to be here any more. Will you please just go?”

Customer: “I can’t believe how rude you’re being! Let me talk to your manager!”

(They explain how rude I was when I asked them to leave and how I had claimed that I wasn’t being paid to be polite to them now.)

Manager: “He’s right. We’ve been closed for nearly an hour and none of us are being paid to be here now. So get out!”

(I thought I might have overstepped the mark but it’s good to know your manager’s got your back!)

I Don’t Work Here, Does Not Work Here, Part 15

| Leeds, England, UK | Bad Behavior, Crazy Requests

(I am 17 and have finished my shift at a supermarket, and go straight to a consumer electronics shop. I am still wearing my work uniform, which is similar in colour to the shop that I am in. A customer comes up to me, obviously angry, carrying a bag with a laptop in it.)

Customer: “Excuse me. I bought this laptop last week and it has stopped working already. This is disgraceful for a £500 piece of—”

Me: “Sorry, mate, I don’t actually—”

Customer: “Don’t you interrupt me, and I am certainly not your mate. I paid £500 for this and it won’t even turn on now. I want you to fix it right now or—”

Me: “Woah, woah, woah! I don’t actually work—”

Customer: “Listen to me! Fix this now or give me my money back!”

Me: “But you need to speak to someone who actually works at—”

Customer: “Don’t fob me off with this s***. You work here. You sort it out. I’m not going to be passed from one member of staff to the other. This is typical of this company. Employing young, inexperienced idiots who don’t give two f***s!”

Me: “Okay, sir. What I suggest you need to do is get your laptop. Open it up, turn it on, and wait for Windows to load up. Once it has loaded up, we’ll put the recovery disc in. Then, I want you to take your laptop, and stick it up your a**, you ignorant c***.”

Customer: *inaudible explosion of expletives and demands to speak to the manager*

Related:
I Don’t Work Here, Does Not Work Here, Part 14
I Don’t Work Here, Does Not Work Here, Part 13
I Don’t Work Here, Does Not Work Here, Part 12
I Don’t Work Here, Does Not Work Here, Part 11
I Don’t Work Here, Does Not Work Here, Part 10
I Don’t Work Here, Does Not Work Here, Part 9
I Don’t Work Here, Does Not Work Here, Part 8
I Don’t Work Here, Does Not Work Here, Part 7
I Don’t Work Here, Does Not Work Here, Part 6
I Don’t Work Here, Does Not Work Here, Part 5

Food To Go Is Going Nowhere

, | Charlottesville, VA, USA | Bad Behavior, Food & Drink, Theme Of The Month

(The store closes at 10:30 pm. A customer comes in at 10:26 pm and takes 10 minutes to decide what they want, even though we only serve chicken tenders which take seven minutes to cook.)

Me: “All right, your box combo will be up in about eight minutes.”

Customer: “That’s fine.”

Me: *brings out food in a to-go box*

Customer: “Thank you so much!” *begins to open container*

Me: “Sir, we closed at 10:30.”

Customer: *looks at watch* “I still have time.” *continues eating*

(Because there’s a customer in the store, we can’t clean or lock the door. Just as the customer is finishing, eight more people show up.)

Customer: “My friends are here. Let them in and give them food to go.”

Me: “Sir, we’re closed.”

Customer: “The doors are open. Look here they come.”

Me: “Sir, the doors are open because we can’t lock you in.”

Manager: “Just take the orders, but make them to go.”

(I took the orders. The people proceeded to sit down with their to-go boxes and eat and talk for the next 30 minutes. My manager got so mad that we cleaned up around them. To this day the restaurant closes at 10:23 pm just to be safe.)

Won’t Let The Joke Run Its Course

| Niagara Falls, ON, Canada | Bad Behavior, Theme Of The Month

(I’m working the night shift, and my supervisor has asked me to shut most of the sliding doors and start getting ready to close, leaving me to empty the till while he goes to close another attraction. Our policy is not to turn away any customer unless we’ve started closing out the till. Three men, clearly a little drunk, come inside.)

Guy #1: “Can we come in?”

Me: “I’m sorry. I’ve just started closing and I can’t sell any more tickets.”

Guy #2: “We’ll be really quick.”

Me: “Unfortunately I’ve already started closing out so I’m actually unable to sell you a ticket, and I can’t let you in for free.”

Guy #1: “Well, what if I RAN PAST YOU?”

(At this point he starts running past my booth, but I just give him a withering glare with one eyebrow raised, a look I’ve perfected for dealing with unruly men at work. He stops in his tracks and backs up slowly to the entrance.)

Guy #1: *dejectedly* “I’m sorry.”

Page 36/140First...3435363738...Last