• A Pain In The Nugget
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  • October Theme Of The Month: Halloween!

    Category: Bad Behavior

    Miss Strawberry Vodka Needs Her Tonic

    | Boston, MA, USA | Bad Behavior, Food & Drink

    (My coworkers and I are enjoying our company holiday party. One of my coworkers, who just turned 21, is ordering a drink. The server is clearly experienced and knows what she’s doing.)

    Coworker: “Can I please have a strawberry lemonade with vodka?”

    Server: “Sure! I’ll be back with your drinks.”

    (About three minutes later, the server arrives with my tables’ drinks, including my coworker’s lemonade. She takes a sip.)

    Coworker: “Oh, no! This is too strong. Can you please add some more juice to it? And can you also add some whipped cream on top?”

    Server: “Sure, no problem.”

    (Our server is back almost a minute afterwards with her drink. As soon as she puts it down in front of my coworker, the following happens:)

    Coworker: “I forgot to ask you to put it all in the blender! I can’t have this drink like this. Please take it back and put it through the blender!”

    Server: “I am sorry, miss, but you would need to order a new drink.”

    Coworker: “Why? It’s just a quick ten seconds on the blender! How is that too hard for you to do?”

    Server: “I apologize but this is company policy. Would you like to order a frozen drink instead?”

    Coworker: “Never mind! You’re so unhelpful! I would like to speak to your manager!”

    Me & Other Coworkers: “Shut up and drink your cocktail!”

    (We found out that my coworker did not tip our server. We all gave a little extra on our tips to make up for her abrasiveness. Our server was really happy to know not all of us were like my coworker!)

    This Transaction Went Straight Down The Toilet

    | CA, USA | Bad Behavior, Theme Of The Month

    (A customer came into our store with a toilet that he had installed himself, and he wanted to return it. This toilet had been used and was disgusting. He had no receipt, and we couldn’t find the purchase on any of his credit cards.)

    Customer: “I want you to return this NOW!”

    Manager: “Sir, we can’t return a high price item without a receipt or the card used.”

    Customer: “If you don’t return this one, I’m just going to take one off of the shelf!”

    Manager: “I wouldn’t do that if I were you.”

    (The customer proceeded to pick up the filthy toilet and throw it. It broke, and our associates ended up having to clean it up.)

    You’ve Been Framed

    | UK | Bad Behavior, Theme Of The Month

    (I am a manager of an independent retail store with strict refund/exchange policies.)

    Customer: “Hello, I purchased this frame the other day and would like to swap it as it’s the wrong one.”

    Me: “Okay, do you have a receipt?”

    Customer: “No. I just want to swap it.”

    Me: “Okay, well, without a receipt I can’t really exchange it. It’s also not recognised on our till so I don’t know how much it was originally, therefore can’t swap it as I don’t know if it’s equal value.”

    Customer: “THIS IS DISGUSTING! You are meant to support local businesses! This is disgusting!”

    Me: “I’m sorry; if you have a bank statement perhaps we can do something.”


    (The customer proceeded to throw the glass photo-frame across the store at my head. I swerved and avoided being hit with the frame and the customer stormed out of the shop. I stood, shocked by what had just happened. The customer then came back into store and demanded the photo-frame back, shouting that she would be making an official complaint about me!)

    I’m Not La La Laughing

    | San Antonio, TX, USA | Bad Behavior, Bizarre

    (I’m listening in on a call my husband/coworker is taking.)

    Husband: “Ma’am, I apologize, your assumption was not correct. The service is not transferable and must be used by the end of next month. This information is stated on our website and on the receipt we sent you at the time of purchase.”

    Caller: “La la la la la la la la!”

    Husband: “Ma’am, I can continue to assist you but we need to have this conversation like grown-ups. If you insist on acting like a child, I will have to put you in time out by hanging up”

    Caller: “Well, f*** you!” *click*

    Me: “Aren’t you glad you married me instead of someone like that?”

    Husband: “If you acted like that, we wouldn’t have even started dating.”

    No Kidding About The Kid, Part 2

    | NY, USA | Bad Behavior, Criminal/Illegal, Family & Kids, Top, Transportation

    (The store I work at is on a busy street with a lot of bars and very little available parking, so a lot of non-customers will illegally park in our lot despite the numerous signs. A tow company comes by on the busier evenings and take the cars of those not in the store to their lot. I often have to handle irate people who are angry about their car being towed and the release charges. At about 11:30 pm, a woman stumbles into the store, obviously inebriated, and demands to know where her car is.)

    Me: “I’m sorry, ma’am, but if you were not in our store while your car was parked in our lot it was most likely towed.”

    Her: “Are you f****** kidding me? I was only gone two hours… What gives you the right to take my car?!”

    Me: “Well, per our signs in the lot, you cannot park there unless you are patronizing our store. It was a tow company that took your car.”

    Her: “This is bullshit! You crooks took my car and I bet my iPad will be missing from it, too!”

    Me: “I doubt that, but here is the number of the tow company for you to call.”

    Her: “Ugh, my kids are probably still in there, too!”

    Me: *praying I’ve misheard her* “Excuse me, did you say YOUR KIDS?!”

    Her: “Yeah. God d*** it; this is f****** unbelievable!”

    Me: “Sure is… Tell you what; I’ll call the company for you because you seem a little upset.”

    Her: “Yeah, DO THAT. It’s your job!”

    (I called the tow company to ask if they’d found her kids. They had, recently, and had them warming up in the office. It is late February.)

    Me: “Hey… can you write down your name and plate number in case your, um, iPad is missing?”

    Her: “D*** right! You’ll hear from my lawyer if it isn’t!”

    (As soon as she left in a cab, I called the police and explained the situation. They met her at the tow lot and arrested her.)

    No Kidding About The Kid

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