Category: Bad Behavior

Getting Owned By The Owner, Part 8

| QC, Canada | At The Checkout, Bad Behavior, Liars & Scammers

(I work at a small store that sell shoes and other kinds of items such as scarves and hats. The owner occasionally gives out gift cards to customers who have paid over 150$ on a single purchase. One day, a woman comes in with her husband.)

Me: “Good evening, ma’am. How may I help you?”

Customer: “Yes, I came here a week ago and bought a bunch of stuff; the owner gave me this.” *shows it to me*

Me: *confirms it is the gift cards we have* “Do you need help choosing which items you want to buy?”

Customer: *starts getting angry* “No, thanks. You can wait in the back.”

(I leave and wait near the cash registers. When she finally comes with her desired items, it consists of seven scarves and a baseball cap.)

Me: “Very well. Could you please hand me the gift card?”

Customer: *annoyed* “Can’t I just take these items and you keep the card?”

Me: “I need to make sure this card is legitimate, ma’am. It won’t take long, no worries.”

(The expiration date is over a year ago. The woman seems ready to start the argument at this point.)

Me: “Ma’am, the gift card is way beyond it’s expiration date and you’re going to have to pay with cash, check, or your credit card in order to receive those items.”

Customer: “So? I know the owner; I’ve been friends with her for a long time. She told me that I wouldn’t have to worry about the date and could come whenever I wanted!”

Me: “Would you mind if I called her to verify? Could I have your name, ma’am?”

Customer: *anxious* “Y-yeah, go ahead, I’m [Customer].”

(I call the owner.)

Me: “Hi, [Owner], this is [My Name]. There’s this woman here that has a gift card and the expiration date is [date]. She also claims to be one of your friends and her name is [Customer], and that because of that she’s able to use the card whenever without worrying about the expiration date.”

Owner: “If she were indeed my friend, she wouldn’t have received a card at all. Refuse the card and ask her to pay for it, or tell her to leave. Drama is one thing, and I don’t want it in my store.” *clicks*

Me: “I’m afraid the card is no longer valid. You’re going to have to pay with something else.”

Woman: *turns red* “T-this is UNACCEPTABLE! I’m never coming back to this store, and you can bet your a** that I will make it my life goal to make sure that THIS PLACE CLOSES!” *leaves*

Me: *tries not to laugh* “Have a nice day, ma’am!”

(She leaves but her husband hangs back to talk to me.)

Husband: “I knew it would turn out like this. She does this all the time when she sees an opportunity of getting free stuff.”

(I never saw them again.)

Related:
Getting Owned By The Owner, Part 7
Getting Owned By The Owner, Part 6
Getting Owned By The Owner, Part 5

Comic: Too Rich For Jesus’ Blood

| Gulf Shores, AL, USA | At The Checkout, Bad Behavior, Comics, Holidays, Religion

Other Customers Might Need Hazard Pay

| Newry, Northern Ireland, UK | Bad Behavior, Crazy Requests

(I’m looking for a cheap pair of runners for bike riding in a well known, high street supermarket. I’m wearing a hoodie that looks similar to the fleece jackets worn by staff. A man, large and burly, comes up to me.)

Man: “Hey, you! How much are these jeans?”

(I realise he thinks I work here.)

Me: “Sorry, friend, I don’t work here. Wouldn’t know.”

(I expect that to be the end of it.)

Man: “That’s not what I f***** asked, pal.”

(I left quite quickly.)

Fired Before You’re Hired

| WI, USA | Bad Behavior, Crazy Requests

(I’m at a very large store with my mother. While she is getting some groceries, I wander to the electronics area. I hadn’t realized that I was wearing a shirt similar colored to the ones the employees wear, and a keychain around my neck. I heard a customer asking someone for help for some while, but I obviously had nothing to do with it.)

Customer: *angrily storms up to right beside me* “EXCUSE ME!

Me: “Sorry?”

Customer: *visibly irritated and switching a baby from hip to hip* “I’ve been trying to get your help for the past two minutes! I need you to open up the games’ case!”

Me: “I’m sorry, I can’t help you. I actua—”

Customer: *begins yelling* “WHO THE F*** DO YOU THINK YOU ARE?! ARE ALL OF THE PEOPLE AT [STORE] REALLY THAT F****** STUPID AND LAZY?!”

Me: “Ma’am, I don’t w—”

Customer: “I want to see your manager! He NEEDS to know that you’re just lazying about, refusing to help those who PAY your bills!”

Me: “See, that’s impossible because I actually work at—”

(The customer angrily storms off and I just sort of shrug it off. I continue browsing and start to make my way over to back by my mom a few minutes later when the enraged customer and an obvious employee come over.)

Customer: “Yeah! This is the f****** lazy dumb-a** who was refusing to help me!”

Employee: *annoyed* “Where’s your name tag? What’s your name?”

Me: *fed up* “I don’t work here!”

Customer: “Yeah, not anymore you lazy b****! You’re too stupid to even work at [Store]!”

Employee: “Which department are you because I want to speak with the department manager about their negligence in supervision!”

(At this time, my mom came around because I’d been taking so long, and she gets pulled into the argument. It took fifteen minutes and the electronics department manager before they told me to ‘just not come in for the next shift.’ I got fired from a job I never had.)

Opinion-Hated

| NY, USA | Bad Behavior, Home Improvement, Liars & Scammers

(I work at a very high-end store. One of the perks we enjoy is that every year we get exclusive collections of expensive clothing, furniture, and other household items that you wouldn’t be able to find anywhere else. On this particular day a woman storms up to my register brandishing a piece of silverware from one such collection.)

Woman: “Hey, do you have any more of these in stock?”

Me: “Certainly, ma’am. We just got a fresh shipment in last week.”

Woman: “Good, I’ll take two sets to be delivered to my apartment. And be quick about it! I have to catch a train in ten minutes!”

(Ignoring her abrasive attitude, I quickly and efficiently ring her up, get her shipping details, and log the silverware to be sent off. She then practically rips the receipt out of my machine the instant it’s printed and runs out of my area. I think nothing more of this and go back to tidying the shelves up when, around an hour later, I get paged to help someone in the kitchen area nearby. Upon walking over I discover the same woman being helped by one of my co-workers.)

Coworker: “Ah, [My Name], this woman here is wondering if we have any pots and pans that match the silverware she just purchased from you. Thought you might be able to help her out with that. She’s in a bit of a hurry.”

(The woman looks at me and promptly turns sheet white.)

Me: “Hello again! Um… did your train get delayed?”

Coworker: “Train? No, she said she had a dental appointment.”

Me: “Oh… well, I’m sorry. I heard train and—”

(The woman promptly cuts me off with an agonizing scream.)

Woman: “Okay I admit it! I hate your f****ing store and every d*** s***-head that works here! If I had my way I’d have had this whole block demolished decades ago, but you’re the only place that carries [Designer] brand exclusive items so I’m trying to just get my stuff and get out of here as quick as possible so I don’t have to spend too long speaking to you f***ers! There, you happy now?!”

Me: *stunned* “Well… uh… not really, but if it helps at all you don’t have to lie to us like that. We can handle the occasional low opinion.”

Woman: “Burn in Hell!” *storms out*

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