Category: Bad Behavior

Talking Dirt About The ID

| USA | At The Checkout, Bad Behavior, Underaged

(I wear glasses, but I am nearsighted, which means I can read things up close but not far away. A man with a self-important smile comes to check out.)

Me: “ID for the alcohol, please.”

(He hand it to me with a flourish. It is a very dirty driver’s license. I cannot read nor see the picture or information on it because of all the grime.)

Me: *squinting*

Man: “You should put on your glasses! Blind as a bat! They’re hanging around your neck!”

Me: “I am nearsighted; I can see just fine up close. The reason I can’t read this is because it’s VERY dirty!”

Everyone Else: *stops and stares at the man*

Man: *hangs head and quietly pays*

(The man complained later to the manager, saying that I was rude. Luckily, I was there when he called the manager, and I said ‘for telling the truth?’ and he quickly hung up.)

A Winning Counter-Threat

| USA | Bad Behavior, Criminal/Illegal, Family & Kids

(We have a client who frequently calls and threatens to send her father to our firm because her case isn’t resolved, in spite of us telling her repeatedly that she has to wait for the final hearing which has been scheduled. Her father also repeatedly threatens us as well. I’ve finally had enough with this phone call.)

Client’s Father: “If you don’t file a [name of motion] by TODAY, I’m going to come down there personally, and we’ll see what happens!”

Me: “Good. I’ve been looking for a reason to call the police.”

Client’s Father: “What? You can’t do that! Attorney-client privilege!”

Me: “See, here’s the thing Mr. [Name]: you are NOT the client. Furthermore, I’m the paralegal. I don’t get paid enough to deal with your threats. If I quit, the attorney has no one to deal with your abuse. If you come in and threaten me, I have every right to fear for my safety and take actions to ensure I am safe.”

Client’s Father: “WHY YOU B****! I’LL TEACH YOU—”

Me: *interrupting him* “FURTHERMORE, your daughter is in the middle of a custody battle with her ex being represented by one of the loudest attorneys in town. How do you think a criminal charge will affect her case?”

Client’s Father: “DON’T YOU DARE SPEAK TO ME LIKE THAT!”

Me: “Likewise. Show up at the office and I’ll call the police, and you’ll lose your case. If you have a problem, take it up with the attorney. I’m not dealing with you anymore.”

Client’s Father: “HOW DARE YOU!” *I hang up mid-sentence*

(He never did come in to threaten me… and he never did complain either!)

Bad Behavior Is A Vicious Cycle

| Danbury, CT, USA | Bad Behavior, Family & Kids

(I’m working in the produce section of my store, which is where the main entrance is. A girl, who is about nine years old, rolls into the store riding her bicycle)

Me: “Sorry, you can’t ride your bike through the store.”

Girl: “Why not?”

Me: “Because it’s dangerous. You might run into someone.”

Girl: “So what?”

Me: “I’m very sorry, but the bike has to go outside.”

Girl: “You can go to Hell!”

Girl’s Mom: “Haha, kids are funny, right?”

Me: “…”

(They took the bike outside after, then came back in and stared me down while shopping.)

Doesn’t Fit Well With Me

| Grandville, MI, USA | At The Checkout, Bad Behavior

(My mom knows the coupon troubles I have with other customers, and as a result, knows our coupon policies well. She was shopping during the Black Friday weekend when this happened.)

Customer In Front Of My Mother: “Have you heard about the $10 off coupon?

Mother: “Yes, but I don’t have it with me. It’s no big deal.”

Customer In Front Of My Mother: “Neither do I, but if you throw a big enough fit, the cashier will just give it to you!”

His Hospitality Has Gone South

| Athens, GA, USA | Bad Behavior, Time

(I work at the jewelry counter in a large department store. I also carry a set of keys for the locked case of cologne which is adjacent to my counter. I’ve just served two customers at the cologne case, and then stepped back to the jewelry counter where a customer is waiting. The jewelry customer needs the battery in his watch replaced, a simple and quick task. I’ve just removed the back from the watch when an angry customer approaches the counter.)

Angry Customer: “Hey! Can’t I get some help at the cologne cabinet?”

Me: “Certainly, sir. I’ll be over in just one minute.”

Angry Customer: “I haven’t got one minute! I’ve got a bus to catch!”

(I look at the watch I’m working on. We carry the battery, and it truly will take only one minute to change the battery, replace the back, and ring that customer up.)

Angry Customer: “Come on, man! I don’t have time for this! Don’t you people know about Southern hospitality? I’m a customer!”

Me: “Yes, sir. This gentleman I’m waiting on is also a customer, and he was here ahead of you.”

(Angry Customer begins to mutter loudly and in a negative tone about our store and our employees. Other customers are turning their heads to see what the fuss is about. I look over at the gentleman whose watch I’m working on and address him.)

Me: “Sir, this man is apparently in a hurry. Would you mind if I stepped away for a second so I can get him his item and get him out of here.

Watch Customer: “That’s fine. I don’t mind.”

(I rush from behind the counter to the cologne case, fish out my keys, and open the lock.)

Me: *quickly* “Okay, sir, what can I get for you?”

Angry Customer: “Whoa, slow down there.”

Me: “Slow down? You said you were in a rush and couldn’t wait one minute.”

Angry Customer: “Boy, you just don’t know when to shut up, do you?”

Me: “Do you need something from this case?”

(He takes his time deciding between a couple of different bottles. We generally bring the cologne to the jewelry register to be rung up, but since I do not want to deal with him any further, and the item he’s selected is not expensive, I hand him the bottle and lock the case.)

Me: “Have a nice day!”

(I returned to the jewelry counter and quickly finished the gentleman’s watch. Twenty minutes later, I heard a commotion at the front end and looked up to see Angry Customer being escorted out of the store by security. Apparently, after finishing with me he’d yelled at another customer in line ahead of him and insulted the national origin of a cashier. When our store management informed him that he was being barred from our premises, he vowed to call our corporate office and complain about our lack of Southern hospitality.)

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