Category: Bad Behavior

Making Universal University Assumptions

| USA | At The Checkout, Bad Behavior, School

(I am in college and working full-time as the receptionist for a car repair shop to pay my way. Because I don’t always have customers calling or coming in, the management allows me to bring my homework with me, provided I can put it down immediately when someone phones or comes in. I am 21 and look very young for my age. One older customer walks in and looks down at the book on the desk while I’m pulling her file.)

Customer: “Does your teacher know you’re skipping class?”

Me: “Well… this is just my homework. Now, about your car—”

Customer: “What? High schools don’t have class at night. Is it even legal for you to be here?”

Me: “Actually, I’m in college. I’m 21; I just look a lot younger than I am.”

Customer: “Do not lie to me, young lady. You should be ashamed of yourself. Skipping class and lying. Does your manager know this?”

Me: “Ma’am, I’m sorry, but I’m not in high school. And I’m working on my schoolwork here, so I’m obviously not trying to ditch schoolwork. Now, if I can get you to sign these papers here, we’ll get the estimator to come and—”

Customer: “Nonsense! You’re just trying to get out of responsibility, and now that I’ve caught you, you’re trying to distract me by talking about my car! You young people dropping out of school is what is causing the economy issues we’re having!”

(I quietly flip over the book to show her the cover, which lists the state university name, as well as a college-level class name.)

Customer: “What forms did you need me to fill out?”

I Am (Not) Sick Of All The Attention

| UK | Bad Behavior, Criminal/Illegal, Health & Body

(I work in the accident and emergency department of a hospital. It’s a Friday night, and Girl #1 has just come in with anaphylaxis. I am with Girl #2 at this point, who came in via ambulance.)

Girl #2: “My friend [Girl #1] is here at the moment, and everyone was fussing over her so much! She’s fine, right?”

Me: “I wouldn’t know; I haven’t seen her.”

Girl #2: “I know she’s fine. Everyone is making such a big deal out of this. That’s why I called the ambulance. She can’t get all the attention to herself!”

Me: *confused* “Wait, what? So there’s nothing wrong with you? Why are you here?”

Girl #2: “But can you make it sound like I’m really ill? I need to be able to trump her!”

Regrade The Service

| NY, USA | Bad Behavior, Rude & Risque, School

(I’m a high school student, and I work at my dad’s sports grill. I am bussing a table when I recognize an old middle school teacher. His friend then decides to strike up a conversation.)

Friend: “Hey, cutie, can I buy you a drink?”

Me: “Unfortunately, drinking on the job is prohibited. Also, I’m underage.”

Friend: “Well.” *winks* “You don’t look underage.”

Teacher: “I had her in eighth grade… three years ago.”

Friend: *shrinking and turning red* “Oh…”

Me: “Yeah…”

Wait An Extra Hour For The Bigotry Bus

| San Antonio, TX, USA | Awesome Workers, Bad Behavior, Bigotry, Transportation

(I work as a city bus driver in San Antonio and I’m fairly openly transgender… I believe it’s more than obvious even in uniform. I hear and receive a few insults daily. I normally deal with those pretty easily, but today one struck a nerve, mostly because it was aimed at someone else on the bus doing something really nice. An obviously gay man is offering the seat next to them to an old man.)

Old Man: “I don’t want to be seated next to some [homosexual slur]!”

(I park the bus and look back.)

Me: “Then you wouldn’t want to be driven around by one either. The next bus is in a hour. You can catch it here.”

(The whole bus is dead silent for 20 seconds. Then the old man starts cursing me out, calling me every name in the book.)

Me: “Sir, I’m giving you 30 seconds before I call the cops and have you removed off this bus for discrimination.”

(The old man continued cursing but left the second I reached for the phone. The whole bus applauded and pretty much thanked me/congratulated me as they left. The man I defended gave me a five dollar tip and a thank you as he left!)

Unable To Deconstruct Their Reasoning

| ON, Canada | Bad Behavior, Bizarre, Theme Of The Month

(I am working a summer job as an administrative assistant on a construction site. As part of my job, I go into a major office supply store for supplies quite often. Working on site I always have to wear a day-glo reflective shirt, jeans, and work boots, obviously a very different uniform than any retail store. Also, I would usually be very dusty because of the conditions on the work site.)

Customer: “Excuse me, where can I find the binders that are on sale?”

Me: *ignoring her because I think she’s talking to a nearby employee*

Customer: “Excuse me!” *grabs my shoulder*

Me: *jumping back* “Uh…”

Customer: “Oh, do you not work here?”

Me: “Obviously not.”

Customer: “No need to be rude!”

(Another time, same store. Standing in line at the check-out, a customer in front of me wants to make a return. The cashier has to call the manager.)

Cashier: *calls manager over speakers*

Customer: *clears throat and looks at me*

Me: *ignores her*

Customer: *clears throat again, loudly*

Me: “Uh… yes?”

Customer: “Why are you just standing there? I need to make a return.”

Me: “That is precisely why I’m standing here. I’m waiting for you.”

Customer: “You’re just standing around while the cashier needs your help?! I don’t have all day, you know!”

Me: “Oh. I don’t work here.”

(The manager arrives, does the transaction, and the lady leaves.)

Cashier: “You’re obviously wearing construction clothes. Why would anyone think you work here?”

Me: “I honestly could not tell you. But this is not the first time it has happened.”

(By the end of the summer, about 80% of the time I went to that store, a customer would mistake me for an employee. It became a running joke between me and the store staff.)

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