Category: Bad Behavior

Makes You Wish You Could Crawl Into A Sleeping Bag And Die

| Cambridge, England, UK | Bad Behavior, Bizarre, Crazy Requests

(I’m working a full day in a well-known camping shop. Due to thefts, we always have to have at least one staff member on the ground floor at all times. My manager has just called me down so she can go down to the footwear department and deal with a return. I’m alone on the shop floor, when a man comes down the stairs, looking irritated.)

Customer: “Excuse me, young lady, but NONE of your sleeping bags have any kind of information or prices on them!”

Me: “Oh, yes, I am sorry, sir. The new display tags came in today, and the prices are act—”

Customer: “I don’t want your excuses! I want you to fix it!”

Me: “I can’t currently leave this floor, sir, but the tags that headquarters sent us are actually wrong, so we can’t put them on the display.”

Customer: “Well, what are you going to do about it?”

Me: “If you tell me what you were interested in, I can look on the system and give you more information about it?”

Customer: “Well, I didn’t want to BUY one! Just fix it!”

Trying To Discount The Employees

| Regina, SK, Canada | At The Checkout, Bad Behavior, Money

(A customer walks in with what I assume is his lady friend and buys a shirt for 10 bucks plus tax.)

Customer: “Hey, man. I like this shirt. It’s awesome.”

Me: “We usually have some good looking stuff for a pretty good price.”

Customer: “Yeah, so, do you guys have employee discounts?”

Me: “Yeah. Why? Did you want to apply here?”

Customer: “No. I was just hoping you could hook me up.”

Lady Friend: *slaps his shoulder* “Steve!”

Customer: “What?!” *notices my look of disbelief* “Obviously he can’t because the shirt is only 10 bucks!”

(I rang him through and sent him on his way. 1. If I did that, I’d get fired. 2. Are you that hard up for cash to ask for a discount on a 10 dollar shirt?)

Should Take Stock Of Your Complaint

| Seattle, WA, USA | Bad Behavior

(A customer calls multiple times to schedule her pick up. She is told by more than one manager, that she can’t come during the one hour she wants to come, because we don’t have stock support during that time, and there are certain items that only our stock crew are allowed to handle due to weight. She ends up showing up during this time anyway, with her husband in tow, thinking that it is okay since she brought him to help. I explain to her, AGAIN, the reasons we need to have our stock associates load her purchase, and she just stares at me blankly while shaking her head. At this point, I am more annoyed than anything, and I decide to just help my solo stock associate load the items, breaking company policy.)

Customer: “First you tell me that there aren’t enough people to load my purchase, and then you decide to load my items anyway. Clearly there are enough people; you just didn’t want to help.”

Customer’s Husband: *to his wife* “Go sit in the car. You don’t even work, you don’t understand how companies operate, and you have no idea what you’re talking about. These gentlemen are just trying to help you, and you are doing everything you can to be upset, no matter what they do.”

(After a moment’s silence, the customer walked off through the alleyway and down the street, hopefully never to be seen again.)

Not Booked For Stealing

| NY, USA | Bad Behavior, Criminal/Illegal

(In the store where I work, to prevent theft, a security alarm at the doors will go off if your items have not been scanned. At the same time, we’re never allowed to accuse someone of stealing. A woman walks through the doors to leave and the alarm sounds off and she comes to a halt, so I approach her.)

Me: “Hi, ma’am. Sorry about that. Do you want me to go re-scan those to make sure the alarm won’t sound off when you walk out again?”

Customer: “Oh, I think these might have accidentally fallen into my pockets. I’m sorry…”

(She then pulled out two books from her coat pockets, handed them to me, turned, and walked out, leaving my coworker and me very confused.)

Assumptions Are The Devil

| MO, USA | Bad Behavior, Religion, Theme Of The Month

(I work in a sandwich shop. I’m working the front counter and taking an order from a couple in their 60s or 70s.)

Customer: “What’s that you’re wearing?” *she points to my the Egyptian ankh I wear as a necklace*

Me: “It’s an ankh. It’s an Egyptian symbol of life.”

(Customer talks quietly to her husband for a moment then turns back to me.)

Customer: “Do you think it gives you special powers?”

Me: “No, I just like the symbol and life.”

(Customer confers with her husband again then asks, deadly serious.)

Customer: “So, do you worship the devil?”

Me: “No. I also don’t insult people just because I don’t understand them.”

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