Category: Bad Behavior

Service Is Wasted On Him

| Humberside, England, UK | Bad Behavior, Food & Drink

(I work in a pub that also sells food. The pub is quite large so it actually has two bars, one in the front and one in the back. On this day, I’m working the back bar, which has a broken coffee machine. When it’s quiet I will simply go to the front bar to make customer’s hot drinks, but at the present moment it’s quite busy, so I’m simply apologizing for the inconvenience and directing customers to the other bar if they want hot drinks. An elderly gentlemen comes up to the bar.)

Customer: “Two cappuccinos, please.”

Me: “I’m really sorry, but the coffee machine is broken at the moment. If you’d like to pop down to the other bar, my colleagues there can get you your coffees.”

Customer: “The machine’s broken?”

Me: “Yeah, once again I’m really sorry about that.”

Customer: “Well, aren’t you a waste of space?”

(And with that he walked out.)

Wasting Time To Calm Down

| Foley, AL, USA | Bad Behavior

Me: “Customer service, how may I direct your call?”

Customer: “I need to know when my delivery is coming.”

Me: “Okay, Do you know if it’s being delivered today?”

Customer: “Don’t give me that s***, b****! Just ask my d*** name! You’re only going to be delivering to one [Name]! I already talked to the manager because I had problems with your stupid customer service rep yesterday! So stop wasting my d*** time!”

Me: “Okay, sir. How do you spell your name?”

Customer: “It’s [Name].”

Me: “Well, sir. According to my records, you do have a delivery today. The guys will call you and give you a two-hour window.”

Customer: “And they don’t have the d*** schedule yet?”

Me: “Sir, it’s an hour before the store even opens. No, they don’t.”

Customer: “But they will call?”

Me: “Yes.”

Customer: “Well, why didn’t you just tell me that instead of asking a bazillion questions? Stupid b****! All you want to do is waste my d*** time!”

Me: “Well, sir, if you’d answered my first question instead of throwing a tantrum, this call would’ve ended much more quickly. Would you like to speak to my manager?”

Customer: *click*

Said With The Breast Intentions

| Arlington, VA, USA | Bad Behavior, Health & Body

(I work at a maternity store. I arrive and go behind the counter to clock in. A pregnant customer I have never met is draped over the counter, complaining to my coworker about back pain from her large breasts. She looks at me, glares, and says loudly to my not-large breasts:)

Customer: “Of course, SOME PEOPLE don’t have that problem!”

Me: “Thanks for that.”

If Looks Could Kill

| Newcastle, NSW, Australia | Bad Behavior, Health & Body

 

(After I’ve taken her order in the drive-thru, the customer leans through the window and grabs my hand.)

Customer: “Can I give you some advice?”

Me: “Um…?”

Customer: “You should use Proactiv. It really works; you don’t have to look like that.”

Comprehensively Owned

| AZ, USA | Bad Behavior

Me: “Thank you for calling [Company]. Can I start by getting your customer number?”

Customer: *says customer number extremely fast in irate tone*

Me: “I’m so sorry, sir, I didn’t catch that. Could you say that one more time?”

Customer: “Um, if you’re going to help me I’m going to need you to comprehend what I’m saying.”

Me: “Um, if I’m going to help you I’m going to need you to speak at a rate that is comprehensible to human hearing. So one more time; customer number, please?”

(They were polite after that.)

Page 2/15612345...Last