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    Category: Bad Behavior

    He Could Also Do With Less Hot Air

    | MI, USA | Bad Behavior, Family & Kids

    (I am working as a balloon artist and have a very long line. The balloons I ordered for this event weren’t in on time, so I have to buy some balloons of poor-quality at a craft store. Due to the heat of the day, the balloons are popping frequently, and I am getting super frustrated.)

    Me: *to the next kid in line, who already has at least three balloons* “And what would you like?”

    Kid: “A blue sword!”

    Me: “All right!”

    (Being one of my quicker patterns, I quickly pump it up and make it. When I give it the final twist, it pops.)

    Me: “Oh, shoot, sorry about that!”

    (I pump up another balloon, which again pops. At this point the kid’s dad has come over.)

    Kid’s Dad: “You’re putting too much air in the balloon.”

    Me: *trying to smile* “Oh, it’s not that. I’ve recently switched balloon brands, and these don’t like the sun as much.”

    (The third balloon again pops, which rarely happens.)

    Me: “Shoot, sorry about that! Third time’s the charm, right?”

    Kid’s Dad: “No, seriously. You’ve got to put less air in it, otherwise it will pop.”

    Me: “Oh, okay.”

    (Having done balloons since I was 10, and having made hundreds of swords, I of course already know this. I make the balloon, with just as much air as usual, and it doesn’t pop.)

    Me: “There you are!”

    (The kid grabs it without saying thanks.)

    Kid’s Dad: “See? I told you.”

    (The dad walked away, also without saying thanks.)

    Incorrectly Prospecting Your Lack Of Prospects

    , | London, England, UK | At The Checkout, Bad Behavior, Family & Kids, School

    (I work in a fast food restaurant to earn some extra money while at university; I work at a branch quite far from my university in a popular shopping area so no one in my class knows. Most of the other people in my class are fairly well off and I don’t really fit in. I have colourful hair and three facial piercings. One day a girl from my class comes in with her mother and she notices me but doesn’t say anything as the mother steers her towards my station.)

    Mother: “I’ve told you time and time again that you have to stay in education. You can’t just quit university because you’d rather spend time with your boyfriend.”

    Me: “May I take your order?”

    (The mother places order for them both and as I walk to fill the drinks I hear her say to her daughter.)

    Mother: “If you drop out of university you’ll end up like that girl there, all filth and metal with no career or future prospects.”

    Girl: “Actually, mum, she’s in my class and she works harder than most of us. She helps us all with our work if we get stuck and is really nice.”

    (The mum was stunned into silence and I pretended not to have heard as I gave them their meal. The next day the girl asked if I wanted to go to a party with her!)

    Customer Service People Aren’t People

    | IL, USA | At The Checkout, Bad Behavior, Theme Of The Month

    (I’m waiting in line at a coffee shop. I’m on break, so I’m still in uniform. Someone behind me speaks up.)

    Customer: “Excuse me! You know, you work here. You should really wait in the BACK of the line, and let us NORMAL, PAYING CUSTOMERS get our drinks!”

    (I flinch. This mall is in a really ritzy neighborhood, and this is what I should have expected, but for some reason it startles me. I had had a bad day anyway, and I turn around to stammer out an apology… to find it’s one of our regulars, a woman who also works in the mall.)

    Me: “I- I- I… I’m sorry…”

    Customer: “Oh, my god, I’m sorry! I was joking! I really was! Do you really get people that do that?”

    Me: *almost in tears* “Yes…”

    Customer: “I am so sorry! Let me pay for your drink…”

    Won’t Take A Back-Seat In These Proceedings

    | RI, USA | Bad Behavior, Crazy Requests, Family & Kids

    (My younger sister and I are attending a concert given by a popular holiday rock band in a local city. Five minutes into the concert a woman and man come up to my sister and me.)

    Woman: “You’re in our seats.”

    Me: “How can that be possible? I had an usher show us to our seats.”

    Woman: “I don’t care. You’re in our seats!” *she turns to the man she’s with* “Go get an usher so they can show these children to their proper seats!”

    (A few moments later the man returns with an usher.)

    Usher: “What seems to be the problem here?”

    Woman: “These little girls are in our seats! I want you to escort them to their proper seats! I can’t believe you let unsupervised children into a concert!”

    (Before the usher could say anything I interject.)

    Me: “Ma’am, I am a student at a local college and therefore I am not a child. I am 23 years old and more than old enough to act as a legal guardian for my younger sister. I had an usher show my sister to our seats; therefore I do not believe that I am in your seat. I will, however, cooperate with the usher on this matter so we resolve it quickly and enjoy the rest of the show.”

    (I hand my ticket to the usher and the woman reluctantly does the same.)

    Usher: “Ma’am, these young women are in their proper seats. Your seats are on the other side of the entry way.” *she turns to my sister and me* “I apologize for the confusion and the trouble. Please enjoy the show!”

    (When the couple and the usher walked away, the people around me gave me a small round of applause and a ‘you go girl!’)

    A Thin And Crispy Argument

    | MI, USA | Bad Behavior, Family & Kids, Food & Drink

    (I am managing a very busy popular grab-and-go pizza place. The customer is the father of some former employees and his family; we always tend to give them a good deal on their food since two of his kids have worked at our location in the past. On this occasion they have received their food, with significant discount, when the father comes back into the store with a displeased look on his face.)

    Customer: “Hey, [My Name], can you come over here?”

    Me: “What seems to be the problem?”

    Customer: *opens pizza box displaying the thin and crispy pizza they had ordered and steps back, arms crossed with a look of disgust*

    (I look at the pizza and can see nothing wrong.)

    Me: “I don’t understand.”

    Customer: “You would eat this?!”

    (I look again and see that the pizza has all the characteristics that we look for when making a thin crust, particularly the fact that it has cooked slightly longer than our classic crust pizza, to give it the crispy part of the ‘thin and crispy.’)

    Me: “Of course! It looks delicious!”

    (He looks at me dumbfounded.)

    Customer: “No, this pizza is burnt!”

    (Every time they have ever ordered this same pizza, it has always looked like this, but, trying to be nice I explain to him.)

    Me: “Well, I will gladly make you a new pizza but this is how our thin crust pizzas come out of the oven. If you would like to have your pizzas lightly cooked, then we need to have that information before the order is made, so that we can have everything the way you would like it.”

    Customer: *looks as if he is struggling to hold back anger* “I have never seen a pizza look like this and I have been to several [Pizza Chain]s in this area! I want my whole order redone!”

    (At this point, I have a line forming behind him and I can see other customers begin to look annoyed at the extended wait.)

    Me: *to the workers making the pizzas, with just a hint of incredulity* “Hey, I need [Customer]’s order redone! Make sure everything is lightly done and perfect for him before he leaves again.”

    (He then storms out of the store, leaving his kids to wait for the food. After the rush has calmed down a bit, I and a coworker, the one who had cut the pizzas for him originally, are in the back of the store inspecting the pizzas he had the issue with.)

    Coworker: “I can’t believe he would make such a fit about his food, in front of a lobby full of people, especially when he has had two kids work here in the past who have had to deal with rude customers like him!”

    Me: *grabbing a slice of the thin crust and taking a bite* “Oh, well. I was hungry anyway!”

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