November Theme Of The Month: Black Friday!

Category: Bad Behavior

No Problem Is A Problem

| Brighton, England, UK | Bad Behavior, Language & Words

(I notice an elderly man looking a little confused while browsing. I approach him to see if he needs any help.)

Me: “Hello, sir, can I help you at all?”

Man: “No, no. It’s ok; you don’t have what I want.”

Me: “Oh, I’m sorry. What was it you were looking for?”

Man: “It’s all right. I’ll go somewhere else.”

Me: “Okay, sir, no problem.”

Man: *suddenly irate* “No problem? No problem? Of course there’s a bloody problem! I can’t find what I want!”

Me: “I.. I’m sorry, sir. I just meant it as an expression.”

Man: “You people! Why do you have to say such stupid things!”

Me: “Again, I’m very sorry, sir. I didn’t mean to offend.”

(He gave me a snarling look then walked off muttering, “No problem? No bloody problem?” I stood there for a few seconds just staring at the back of his head as he left, completely dumbfounded!)

Damaged Beyond My Despair

| IA, USA | Bad Behavior, Crazy Requests

(A library patron returns a DVD with the case so scraped and bent that it can’t be put through the unlocking machine.)

Librarian: “And there’s a $6.75 fine on your card.”

Patron: “What? Why?”

Librarian: “Your DVD case was damaged and will have to be replaced.”

Patron: “You people didn’t unlock it before we left. I gave it to my son, and he tried his best to get it loose. He only used a butter knife.”

Librarian: “I’m sorry we didn’t unlock it. When that happens, you need to bring it back to us, not try to pry it open.”

Patron: “We didn’t even get to watch it, so I don’t see why we should have to pay for it.”

Librarian: “The case is so badly damaged that it’s no longer usable.”

Patron: “How is that damage? It was only a butter knife!”

Not Getting Owned By The Owner

| Seattle, WA, USA | Bad Behavior, Funny Names

(I happen to work at a chain whose owner shares the same last name as me. It’s pure coincidence but still comes in handy as shown below:)

Me: “Hello there! Will this be all?”

Lady: *gives me a disapproving look and places her merchandise on my register. I continue making small talk as I ring her up*

Me: “Will this be on your store card today?”

Lady: “Excuse me, do you know who I am?”

Me: “I’m sorry?”

Lady: “I am Dr. [Name], wife of Dr. [Name]. As a regular customer I expect to be addressed accordingly!”

Me: “…uh… I do apologize, ma’am.”

Lady: “That’s DOCTOR [Name] to you! Are you not listening to me or are you just r******d?”

Me: “Again, I apologize. I’m still relatively new here and have not had a chance to get to know all of our regular clientele.”

Lady: “Well, I’m still going to report you for such blatant disrespect. Who is your manager?”

Me: “That would be [Manager].”

Lady: “Well, expect them to give you a proper reprimand when I tell them…” *she looks at my name tag*  “Wait… Your last name is [Owner’s Name]?”

Me: “That’s right.”

Lady: “As in the Franchise Owner’s name?”

(I nod and the lady suddenly looks a lot less irritated, and a lot more worried.)

Lady: “Uh… actually, as you said, you’re new so I can overlook this… Ermmm…”

(She scurries off and my manager comes over trying to suppress his giggles.)

Manager: “That woman comes in here and makes life hell for everyone just because she and her husband met the owner on one occasion at a party. Looks like I owe you an apology.”

Me: “What for?”

Manager: “I thought you were being pretentious by asking to have your first and last name on your name tag. Now I see the genius behind it. Well done.”

The Weight Of Being A Woman

| Atlanta, GA, USA | Bad Behavior, Health & Body

(The inventory manager is going through the overstock carts of dog food and, though I don’t normally work in that department, I’m helping him put them out. I am female. I am carrying a 40lb bag of food when I notice a male customer in the next aisle.)

Me: “Hello, are you finding everything all right?”

Customer: *gesturing to the bag of dog food* “Do you need help with that?”

Me: “Uh, no, that’s okay, thanks. Did you need help with anything?”

Customer: *looking unconvinced* “No, I already found it.”

(Five minutes later, I’m rearranging some large bags to fit another one in when a different male customer approaches me.)

Customer: “Do you want some help with that?”

Me: “No, thanks, I got it. Do you need help finding anything?”

Customer: “No, I’m good.”

(My manager comes over shortly after the customer leaves to check on my progress.)

Manager: “How are you doing?”

Me: “Almost done with the cart, but if one more guy asks if I need help doing my job I’m going to hurt someone.”

Literally Scream For More Ice Cream

| Canada | Bad Behavior, Family & Kids, Food & Drink

(At the library I volunteer for, we have a “Reading Event” in the summer for the kids. My job is to hand out one ice cream to each child. Throughout the course of the day, one of the younger boys decides to hang around me to keep me “company.” Another kid comes up to me.)

Me: *hands ice cream to kid* “Enjoy and have a great summer!”

Child: *nods his head, then reaches to grab another ice cream from my cooler*

Me: *I tug the cooler away from him* “Sorry, but it’s only one-per-person.”

Child: “That’s not fair!” *the child begins to stomp his feet on the ground and basically throw a fit*

(At this point a woman I can only assume is the boy’s mother rushes over.)

Woman: “What on Earth do you think you’re doing to my son!”

Me: *trying to stay calm* “Nothing, ma’am! I was just telling him he could only have one ice cream!”

Woman: “Nonsense! He’s my baby and he deserves as many as he wants!”

Me: “Miss, please, I can’t give him more than one ice cream; it’s one of the rules!”

Woman: “But—”

(At this point the younger boy hanging around me decides to pipe up:)


(Both the woman, the child, and I all stared at the younger boy in shock. The lady began to look sheepish and dragged her son out of the library. And without saying anything, I handed the unopened ice cream the kid left behind in their haste to leave, to my favorite “little helper.”)