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    Category: Bad Behavior

    Like A Dog With A Bone About Your Dog

    | USA | Bad Behavior, Pets & Animals, Theme Of The Month, Wild & Unruly

    (My dog and I are at a popular pet store where we are regular customers. I am pushing around a cart with my dog in it. He is very friendly and greets anybody who walks by.)

    Customer: “Aw, what cute dog!”

    (The customer pets him. She stops and looks into my cart to see a leash.)

    Customer: “What the h***?!” *picks up and waves it on my face* “You are a animal abuser! Dogs should be running free!”

    Me: “What? No! I am doing this for his safety. He gets out of my yard and chases after cars!”

    Customer: *grabs my dog* “I am calling the police!”

    Me: “No! Give me my dog back!”

    (An employee runs over.)

    Employee: “Miss! I am going to have to ask you to give the dog back.”

    Customer: *holding my dog tightly, while he is fighting to get out of her arms* “No! He is being abused!”

    Employee: “I assure you, that dog is not abused. I am going to call the police if you don’t let go of him.”

    Customer: “Fine!” *throws my dog on the ground and runs out of the store*

    (Luckily my dog was okay!)

    This Dress Is Making You Bluer By The Minute

    | Finland | At The Checkout, Bad Behavior, Money

    (I work in a clothing store and am well in on my last hour of a nine-hour shift. I cannot wait to go home, but at the last minute an elderly woman walks in and starts strolling around the store.)

    Me: *trying not to let my tiredness show* “Hello! How may I help you?”

    Customer: “WHAT?! SPEAK UP LOUDER, YOUNG LADY!”

    Me: *rather loud* “Hello, ma’am! How may I help you?”

    (The customer leans in towards my face . Not only is she almost yelling every word, she also has the most terrible breath I’ve ever encountered, but as a service-minded person I try not to let my reaction to the smell show on my face.)

    Customer: “I’m looking for a specific dress. It’s blue.”

    Me: “We have many blue dresses in our collection, ma’am. Could you be more specific?”

    Customer: “MY GOD! DON’T YOU KNOW ANYTHING? I DON’T WORK HERE!”

    (This continues for a while. I keep looking around the store while politely trying to find out more details about the dress she is looking for. It is now a quarter past closing time. Finally, we find it.)

    Customer: “Now, this is really expensive. €19.95 for a single dress? What if I don’t like it?”

    Me: “Ma’am, we have an open return policy; if you find that you’re unhappy with the purchase, we will gladly exchange it for you or give you your money back. Just bring it back with the receipt.”

    Customer: “It’s a bit long. I don’t like dresses that are long. I might have to dust up my old sewing machine and make a few changes.”

    Me: “That is an option, ma’am, but I should warn you, if you were to make alterations to the dress, we can’t take it back. If you want to return it, it has to be in its original state.”

    Customer: “You WHAT? That’s insanely rude! Of course I should be able to make a few alterations and still get my money back! I would only improve it! It’s not really worth the price. I would be helping you.”

    Me: “I’m very sorry, but that is our policy.”

    (At last, now almost thirty minutes after closing time, she decides to buy the dress, so we walk together back to the till.)

    Me: “That’ll be €19.95, ma’am.”

    Customer: “That’s all right. I have a coupon so I get it for free.”

    Me: “Hmm. Let me see the coupon. We usually do not have any coupons that entitles a free piece of clothing, only discounts.”

    (The customer then hands me a lunch coupon for a nearby restaurant.)

    Me: “I’m sorry, but I cannot accept this. This is not a coupon for our store, it’s a—”

    Customer: *interrupting* “WHAT? You rude little thing! I’ve paid with this at other places without problem!”

    Me: “Did you pay with these at [Restaurant nearby], by any chance?”

    Customer: “EXACTLY! So stop being an idiot and give me my free dress!”

    Me: “Again, I’m sorry, ma’am. I cannot accept this as a valid payment. I will be needing cash, or a credit card. I assure you, if you are not happy with the purchase, you will receive a full refund if you bring the dress back to us in its original state and with the receipt.”

    Customer: “Fine!” *she throws her credit card directly at me*

    Me: “Here, you put your card in this slot here, and press your pin-code to confirm the purchase.”

    Customer: “WHAT? I don’t know my pin-code! Everyone else knows it! Why are you being stupid? Does everyone who works here lack brain cells?”

    Me: “I do beg pardon, but there’s no need to insult me. That’s just the easier way for us to confirm payments. I’ll swipe the card for you, like this. Just sign here.”

    (She just stood and looked at me for a while, fuming with her bad breath, until she finally signed her receipt and stormed off, a full 55 minutes after closing time.)

    Avoiding Spring Bathroom Break

    | Fairfield, CT, USA | Bad Behavior, Food & Drink, Liars & Scammers

    (I work at a bar near the beach. It’s usually a popular spot, especially when Spring Break comes around. A trio of college students comes in ordering the Spring Break special, which is where you get pitchers of beer for $1 each until you take a bathroom break, after which it becomes regular price. Our bathrooms do not have any windows and are guarded by two security guards who stamp every patron who leaves the bathroom so management can keep track of everyone. Two of the college students used the bathroom but the third person continues to keep drinking without using the bathroom. After over 60 minutes of drinking he orders another pitcher.)

    Customer: *inebriated* “Yo, bro. Another pitcher, please!”

    Me: “Right away, sir. It’s amazing that you keep going like this.”

    Customer: “Yes, all this drinking is making me thirsty.”

    (The people nearby, including the manager, laugh when he says that. The manager decides to step in.)

    Manager: “Sir, if you don’t mind me asking, what is your secret? I mean everyone I’ve seen usually goes to the bathroom after 30 minutes of drinking but you haven’t visited the bathroom once. How do you do it?”

    Customer: “All right, I’ll show you.”

    (The man proceeded to lower his pants and reveal he was wearing an adult diaper. It was soggy looking and yellow like popcorn butter. The manager was so shocked and disgusted by this he took out his cell phone, took a picture of the guy, then whistled for one of the security guards to have the guy escorted from the bar. He then ordered the other two patrons to pay for the difference since they ‘cheated.’ Scared by the security guards, they paid and left me a nice tip!)

    Caught Between A Drunk And A Hard Place

    | USA | Bad Behavior, Food & Drink, Hotels & Lodging

    (I am a young female working alone late at night. I’m busy with another customer when a heavily intoxicated man starts yelling sexist and obscene slurs at me, despite his friend trying to pull him away. The customer in front of me turns towards him.)

    Customer: “Hey buddy! F*** off! Can’t you see that she’s not interested?!”

    (The drunk makes a move towards him, but thankfully his friend finally manages, with lots of effort, to finally pull him away.)

    Me: “Thank you. I didn’t know what I was going to do.”

    Customer: “No problem, I always wanted to say that when working in customer service.”

    (We finish with his issue and then…)

    Customer: “So, can I get your number?”

    Me: “Ah, sorry, we’re not allowed to give our numbers to customers.”

    Customer: “Oh well, you missed out. Probably a [gay slur], ain’t ya…” *walks off*

    Me: “…”

    A Bark As Bad As The Bite

    | France | Bad Behavior, Top

    (It’s a very busy week in our shop. My colleague and I are running to keep up. A customer enters the shop, and we both salute him politely. The customer mumbles something and snaps his fingers at my colleague. She manages to smile at him as she answers:)

    Colleague: “I will be with your shortly, sir. Just a minute, please!”

    (The customer huffs again and turns to me. This time, he doesn’t just snap his fingers, he whistles as you would call a dog before pointing at the ground in front of him. My answer? I bark at him before smiling sweetly.)

    Me: “Sir, if you treat us like dogs, be ready to be answered by b****es. Please leave.”

    (All the other customers applauded when he left!)

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