Category: Bad Behavior

Self(ish) Checkout

| Jacksonville, FL, USA | At The Checkout, Bad Behavior

(I am picking up my friend at the end of her shift. We both work at this retail store but I am off on this particular day. She is running self checkout which starts to close down at 10:00 pm. It is 10:30 pm and customers are finally understanding that self checkout is closed except for those who are slowly finishing their ring up process. A couple walk up to my friend after passing under the ropes that were put at the entrance of self checkout to block out customers.)

Guy: “Hey, we’ve only got, like, three items. Can we use this?”

Friend: “No, I’m sorry; self check-out closes at 10. These people are just finishing up.”

Guy: *getting agitated* “It’s just three d*** items. The lines are too long so we came here.”

(At this point the manager comes over to see why it is my friend is still here.)

Manager: “[Friend], didn’t your shift end at 10?”

Friend: “Yeah…”

Guy: “Your cashier has been rude as h***! I just have three d*** items and I want to use self checkout!”

Manager: “Fine, whatever. Just do it and don’t keep cursing. Self checkout closes at 10 pm every night.”

(The couple then proceed to begin checking out slowly.  It’s then 10:45 and they ring up alcohol so my friend goes over to check ID.)

Woman: “Why in the h*** you gotta be so rude?!”

(At this point I am beyond annoyed and my patience goes out the door.)

Me: “Maybe cause you two idiots have her staying almost an HOUR over just because you’re too d*** lazy to go to a regular line?! Seriously! It takes you 15 minutes to ring up THREE items?! How about this: why don’t you tell me where you work. I’ll come over the night before something big for you and keep you waiting for over an hour while I do everything to keep you from leaving?!”

(At this point the couple’s jaws drop and they continue the transaction without saying a word and rush out.)

Me: “About dang time.”

He Could Also Do With Less Hot Air

| MI, USA | Bad Behavior, Family & Kids

(I am working as a balloon artist and have a very long line. The balloons I ordered for this event weren’t in on time, so I have to buy some balloons of poor-quality at a craft store. Due to the heat of the day, the balloons are popping frequently, and I am getting super frustrated.)

Me: *to the next kid in line, who already has at least three balloons* “And what would you like?”

Kid: “A blue sword!”

Me: “All right!”

(Being one of my quicker patterns, I quickly pump it up and make it. When I give it the final twist, it pops.)

Me: “Oh, shoot, sorry about that!”

(I pump up another balloon, which again pops. At this point the kid’s dad has come over.)

Kid’s Dad: “You’re putting too much air in the balloon.”

Me: *trying to smile* “Oh, it’s not that. I’ve recently switched balloon brands, and these don’t like the sun as much.”

(The third balloon again pops, which rarely happens.)

Me: “Shoot, sorry about that! Third time’s the charm, right?”

Kid’s Dad: “No, seriously. You’ve got to put less air in it, otherwise it will pop.”

Me: “Oh, okay.”

(Having done balloons since I was 10, and having made hundreds of swords, I of course already know this. I make the balloon, with just as much air as usual, and it doesn’t pop.)

Me: “There you are!”

(The kid grabs it without saying thanks.)

Kid’s Dad: “See? I told you.”

(The dad walked away, also without saying thanks.)

Incorrectly Prospecting Your Lack Of Prospects

, | London, England, UK | At The Checkout, Bad Behavior, Family & Kids, School

(I work in a fast food restaurant to earn some extra money while at university; I work at a branch quite far from my university in a popular shopping area so no one in my class knows. Most of the other people in my class are fairly well off and I don’t really fit in. I have colourful hair and three facial piercings. One day a girl from my class comes in with her mother and she notices me but doesn’t say anything as the mother steers her towards my station.)

Mother: “I’ve told you time and time again that you have to stay in education. You can’t just quit university because you’d rather spend time with your boyfriend.”

Me: “May I take your order?”

(The mother places order for them both and as I walk to fill the drinks I hear her say to her daughter.)

Mother: “If you drop out of university you’ll end up like that girl there, all filth and metal with no career or future prospects.”

Girl: “Actually, mum, she’s in my class and she works harder than most of us. She helps us all with our work if we get stuck and is really nice.”

(The mum was stunned into silence and I pretended not to have heard as I gave them their meal. The next day the girl asked if I wanted to go to a party with her!)

Customer Service People Aren’t People

| IL, USA | At The Checkout, Bad Behavior, Theme Of The Month

(I’m waiting in line at a coffee shop. I’m on break, so I’m still in uniform. Someone behind me speaks up.)

Customer: “Excuse me! You know, you work here. You should really wait in the BACK of the line, and let us NORMAL, PAYING CUSTOMERS get our drinks!”

(I flinch. This mall is in a really ritzy neighborhood, and this is what I should have expected, but for some reason it startles me. I had had a bad day anyway, and I turn around to stammer out an apology… to find it’s one of our regulars, a woman who also works in the mall.)

Me: “I- I- I… I’m sorry…”

Customer: “Oh, my god, I’m sorry! I was joking! I really was! Do you really get people that do that?”

Me: *almost in tears* “Yes…”

Customer: “I am so sorry! Let me pay for your drink…”

Won’t Take A Back-Seat In These Proceedings

| RI, USA | Bad Behavior, Crazy Requests, Family & Kids

(My younger sister and I are attending a concert given by a popular holiday rock band in a local city. Five minutes into the concert a woman and man come up to my sister and me.)

Woman: “You’re in our seats.”

Me: “How can that be possible? I had an usher show us to our seats.”

Woman: “I don’t care. You’re in our seats!” *she turns to the man she’s with* “Go get an usher so they can show these children to their proper seats!”

(A few moments later the man returns with an usher.)

Usher: “What seems to be the problem here?”

Woman: “These little girls are in our seats! I want you to escort them to their proper seats! I can’t believe you let unsupervised children into a concert!”

(Before the usher could say anything I interject.)

Me: “Ma’am, I am a student at a local college and therefore I am not a child. I am 23 years old and more than old enough to act as a legal guardian for my younger sister. I had an usher show my sister to our seats; therefore I do not believe that I am in your seat. I will, however, cooperate with the usher on this matter so we resolve it quickly and enjoy the rest of the show.”

(I hand my ticket to the usher and the woman reluctantly does the same.)

Usher: “Ma’am, these young women are in their proper seats. Your seats are on the other side of the entry way.” *she turns to my sister and me* “I apologize for the confusion and the trouble. Please enjoy the show!”

(When the couple and the usher walked away, the people around me gave me a small round of applause and a ‘you go girl!’)

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