Category: Bad Behavior

A New Excuse To Have Baggage

| Grangemouth, Scotland, UK | At The Checkout, Bad Behavior, Money

(Recently, a new law has come in where all retailers have to charge 5p for a bag. This happens on the first day it becomes law.)

Me: “So, that’s £40 altogether…”

Customer: “Can I get a couple of bags?”

Me: “Yeah, that’ll be another ten pence. Is that okay?”

Customer: *suddenly angry* “No, that isn’t okay! Since when did you lot start charging for bloody bags?!”

(I do my best to not look at the various signs that have been around for a couple of months warning people of the date, doing my best to remain professional.)

Me: “Just today. The law became active today.”

Customer: “Bulls***! This is just another way for you lot to line your pockets!”

Me: “The money goes to charity, though. We don’t—”

Customer: “Save it! I’ll just go to another bloody shop that doesn’t have the f***ing cheek to charge for f***ing bags!”

(He storms off, leaving his shopping, as my manager, who was standing beside me just shrugs.)

Manager: “Where’s he gonna go, England?”

Drive Through Democracy

, | TX, USA | Bad Behavior, Bizarre, Politics

(A customer pulls up to my window, and he looks extremely similar to Bill Clinton.)

Me: “Has anyone ever told you that you look like Bill Clinton?”

Customer: “I did NOT have sexual relations with that woman!”

(The customer then proceeded, in full Clinton style, to light up a joint at my drive-through window.)

Any Given Sundae

, | Melbourne, VIC, Australia | Bad Behavior, Food & Drink

(It’s one of the hottest days of the year so far and I’m working drive-thru rush by myself. Unfortunately the shake/sundae machine is broken and so we can’t make shakes, sundaes, or ice-creams. There are signs throughout the drive-thru and store saying that the ‘shake/sundae machine is broken,’ including on the speaker box. The line of cars is ridiculously long.)

Me: *over headset* “Hi, this is [Restaurant]. Can I please take your order?”

Car: *quite pleasantly* “Two soft serve cones, please.”

Me: “I’m so sorry sir, but we currently can’t make ice-creams as the machine is broken, as it says on the sign—”

Car: *getting angry* “Excuse me; it says the shake/sundae is broken, not the ice cream machine!”

Me: “I apologize sir, but the sundae machine is where we get ice cream fr—”

Car: *now shouting* “This is bloody ridiculous!”

Me: “I can offer you smoothies, cold drinks, or slushies, though, if that interests you—”

Car: *still shouting* “No! And now I’m stuck in this bloody queue!”

(As this goes on everyone else wearing headsets is staring at me bewildered. I run around preparing the next few orders for drive-thru, when my manager walks up, putting on a headset. I can still hear the ice-cream car’s engine at the speaker box, as no cars have moved yet.)

Manager: “[My Name], why is this car still waiting?”

Me: “Oh, the guy in the car—”

Manager: “You’ve got to move faster!” *turns on microphone* “Hello? Can I take your order?”

Me: “No, you don’t understand—”

(My manager stares at me angrily.)

Manager: “Are you there? Can I take your order?”

Car: “Ah, SHUT UP!”

(Everyone wearing a headset burst out laughing and I could finally get the first order (the one that’s been holding us up) out the window. The rest of the cars ran through smoothly and were quite nice despite the delay and the heat. Eventually the ice-cream car drove through, and the rude man in the front seat must have been at least 70 with a very embarrassed wife! I gave them both a cheery wave as they went past the window.)

Not Creating A Pretty Picture Of Themselves

| San Francisco, CA, USA | Bad Behavior, Technology

(I am working as a photographer’s assistant at a large corporate Christmas party. We are taking pictures in front of a green screen backdrop and then printing them out and giving them to guests for free, as the company is paying us. The printer is slow, so I generally send several pictures in a batch and then put them in clear envelopes and hand them to the waiting guests. Therefore, the picture on my screen is the last one coming out of the printer. Most of the guests are waiting patiently in a line, as their pictures are coming out in the same order that they were taken. One lady bypasses the entire line and comes around my table to look over my shoulder, where it’s fairly obvious she’s not allowed. Her picture happens to be on-screen.)

Lady: “Oh, look at how it looks like I’m in a pretty snow globe. What a neat trick!”

(The next picture comes out of the printer. I pick it up, put it in an envelope, and am about to hand it to the next guest in line when the lady SNATCHES it from my hand and starts to walk away.)

Me: “Ma’am, that’s not your picture.”

(The lady ignores me as she looks at the picture. She then turns around huffily.)

Lady: *angry* “This ISN’T MY PICTURE! You gave me the WRONG one!”

Me: *politely* “No, ma’am, your picture is still in the printer. That is the picture of the guest waiting in line. If you’ll wait just a minute, I’ll give you your picture.”

Lady: “Hmph!”

(She stood impatiently as I gave pictures to other guests, finally getting to her picture. She took it and stomped off without thanking me. Sadly, she was only one of about ten greedy people who grabbed pictures that weren’t theirs and then blamed me for it.)

His Attitude Has Hit Rock Bottom

| Stockholm, Sweden | Bad Behavior, Pets & Animals

(A customer calls in, requesting tips for how to get rid of the ants in his garden. I give him several tips but he is very patronizing throughout the call and rather rude.)

Me: “…or, if neither of those things work, come winter, you can try and freeze the ant-hill from within.”

Customer: “How do I do that?”

Me: “You take an iron rod and stick it as far into the ground as possible, and leave it there over winter, and—”

Customer: “So, how far down do I need to stick it?”

Me: “Well, as far as you can, to make sure you get it through their entire colony. One meter is usually recommended.”

Customer: *in a very condescending tone* “Hah, you obviously don’t know what you are talking about! Let me tell you, I live on the WEST COAST. The soil here is no deeper than half a meter at most! There is no possible way I can stick an iron rod a whole meter down into the ground. I would obviously hit the bedrock way before that. So there is no way your stupid suggestion would work to get rid of the ants. I could never penetrate their entire colony.”

Me: “…but, if there is bedrock half a meter down, the ants cannot live further down either.”

Customer: “Oh. I never thought about that. I guess you are right. Do you have any more suggestions?”

(He was very polite and grateful after that!)

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