October Theme Of The Month: Halloween!

Category: Bad Behavior

A Heavy Dose Of Misogyny Or Laziness?

| MI, USA | Bad Behavior

(I work as a loader/lot attendant at a popular hardware store. People tend to give me a hard time of it since I’m female. At this point, I’ve just been called to a register by a coworker. They are with a female customer.)

Coworker: “Hey, this customer needs help getting the insulation blower out of her truck.”

Customer: “You mean she’s gonna do this?”

Me: “Yep, I’ve got it. Come on.”

(We go outside and I begin to get all the parts out of her rather tall truck. I’m starting to wonder why she’s not even helping at all, as the customer usually helps me unload. But she stands there glaring at me like I’m a disease. Finally, I come to the heaviest part.)

Me: “Hey, would you mind grabbing the other side of this and helping me lower it onto the cart?”

Customer: *huffs angrily and glares* “I did not want to have to be doing this!”

Me: “I’m sorry…?”

(She lifts it off anyways with my help, but then, suddenly lets go once it’s off the truck. The machine drops and smashes down into my knee, bruising it badly. It’s not on the cart the whole way and the cart is rolling away as I struggle to lift it on the rest of the way.)

Me: “Could you please at least hold the cart still for me?”

(She then gave me one last glare, brushed off her jacket, turned around, got into her truck, and drove off.)

All Talk And Literally No Trousers

| Atlanta, GA, USA | Bad Behavior, Rude & Risque

(I am working the cash register while the other cashier is on lunch. I get a heads-up over the head-set.)

Fitting Room Attendant: “I’ve got a customer coming up. They’re wearing a pair jeans that she is intending to purchase, but she refuses to take them off.”

Me: “Okay, thanks for the heads up.”

(This isn’t the first time a customer has wanted to wear the items out if the store but it becomes difficult when there is a security tag on them. The customer walks up and hands me the tag at my register.)

Me: “Hi, how are you doing?”

Customer: “HI, I need to purchase these jeans”

(She hands me the price tag of the jeans she was wearing. I confirm the description of the jeans but notice the security tag on them.)

Me: “I apologize, ma’am, but I will need you to return to the fitting room. tale the jeans off, and change into your other pants, in order for me to take the security tag off of them.”

Customer: “Are you f****** kidding me? I just changed into to these to purchase them. This is f****** ridiculous! I don’t understand why you can’t just take it off without me taking the jeans off.”

(At this point I’m imagining trying to straddle her up under the register, where the security tag remover is, to be able to take it off.)

Me: “I’m sorry ma’am but I am unable to remove the security tag while the jeans are on you.”

Customer: “Where is your f****** manager? This is extremely poor customer service.”

Me: “I am a manager and there is nothing I am able to do to help your situation unless you take off the jeans in the fitting room and bring them back up here. You are able to return to the fitting room and put them back on after the security tag is removed.”

(The customer settles and returns to the fitting room to remove the jeans but surprisingly does not put her original bottoms on.)

Fitting Room Attendant: “Oh, my God! Incoming. I repeat, incoming.”

(Upon seeing the customer angrily return to my register, I was speechless as she was without pants and only in a thong.)

Me: “Ma’am, I understand your frustration but I just feel obligated to let you know that not wearing pants in a retail store is extremely frowned upon and against policy.”

Customer: “Honestly, by now I don’t give a f*** about your stupid policies. Here are the jeans, take the f****** alarm off of them, and let me be! Okay?!”

(I rang up the pants and immediately gave them back to her. After, she put the jeans back on in front of me and stormed out of the store.)

Has Some Holiday Daddy Issues

| ON, Canada | Bad Behavior, Family & Kids

(The store I work at has multiple signs advertising for Father’s Day promotions, which is next week.)

Customer: “Is tomorrow Father’s Day? I don’t want to miss it.”

Me: “No, I don’t think so. I’m pretty sure it’s next week, but I’m not 100% sure.”

Customer: “You don’t know?”

Me: “No, I’m sorry, but I can check for you if you’d like?”

Customer: *very snidely* “How can you not know? What, don’t you have a father?”

Me: “No. Actually, I don’t.”

(He blushed, apologized, and left quickly.)

Cereal Bad Parenting

| Omaha, NE, USA | Bad Behavior, Family & Kids

(A coworker is helping a woman find a roast for a dinner party. She isn’t paying any attention to her kid; he has decided to start using the cereal boxes on display as his own punching bags, knocking down part of the stack and stomping on it. I walk over to where she’s talking to my coworker and wait for a pause in the conversation.)

Me: “Ma’am, could you ask your son to stop kicking the display, please?”

(The customer looks over at her kid and rolls her eyes, going over and yanking his arm pretty harshly before dragging him over to me.)

Customer: “What should his punishment be?”

Me: “What?”

Customer: “What should his punishment be? If you want to be the f***** parent, be the f****** parent. I don’t appreciate your tone, you little s***.”

Me: “I’m—”

Manager: *walking over* “Ma’am, your son was destroying store property. We can’t sell the cereal when the boxes and bags are open. I’d like for you to apologize to my employee. Your roast comes at $45.76 and a quick estimate on the cereal makes your total bill today around $80.”

Customer: “F****** a**-hole. I’m not paying for that because your stupid high-schooler got an attitude with me.”

Manager: “Ma’am, even if that were true, he didn’t break open the boxes of cereal. That was your son.”

Customer: “Whatever.”

(She now is banned until she pays for the cereal.)

Needs To Take A Pager From The Book Of Patience

| Woodbridge, VA, USA | Bad Behavior, Time

(I’m a hostess at a restaurant. Saturdays are our busiest days, and we are on a wait all day long. On this particular day, several of our tables just don’t want to leave, and our queue starts to run over.)

Guest: *storms in through the door* “How long do I have to wait?”

Me: “For how many, ma’am?”

Guest: “Four.”

Me: “Right now, the wait is about 45 minutes, but you’re welcome to go walk around the mall for about twenty minutes and check back in with your pager.”

Guest: *snatches pager from me* “Okay.”

Guest: *comes back ten minutes later* “How long do I have to wait?”

Me: “You still have about a half hour left.”

(The guest takes two steps back and stands in front of me the rest of the time. Her friends join her; she checks back in every few minutes. She is now seventh on the list. I page a couple people.)

Guest: *comes forward and shoves her pager in my face* “I’m next, yes?”

Me: “I’m sorry, ma’am, but I still have a few names in front of you. A few of our tables are sitting a lot longer than we expected, but as soon as they come available I will page for them.”

Guest: “This is ridiculous! I have been here over an hour!”

Me: *looks at the timer next to her name on my screen* “You’ve been here fifty minutes.”

Guest: *swings pager around* “But I got this over an hour ago!”

Me: “You got it fifty minutes ago.”

Guest: *pauses* “Well, that’s almost an hour.”

Me: *looks at her and gives a forced smile*

Guest: *glares at me the rest of the time until I page her*

(I pretended to be preoccupied with my screen not to notice. Her party ended up being five; she didn’t count her child.)

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