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    Category: Bad Behavior

    Hashtag Fail

    | Huntington Beach, CA, USA | Bad Behavior, Extra Stupid, Technology

    (I am working the till at a popular clothing store when a teenager comes to me to check out with her debit card.)

    Me: “Please hit the pound key before you start typing your code.”

    Girl: “Pound key? Where is that?”

    Me: “It’s the number symbol.”

    Girl: “HA! You mean the hashtag? I can’t believe you just called the hashtag a pound key!”

    Me: *silence*

    Girl: *finishes paying and goes to leave* “How old are you? Did they call it that in the 70s or something? I will NEVER get over that!”

    In Line And Out Of Line, Part 7

    | TX, USA | At The Checkout, Bad Behavior, Wild & Unruly

    (I’m working as a cashier on Black Friday. A man cuts to the front of the line with an armful of clothing.)

    Me: “Uh, sir, you’ll have to go to the back of the line. I’m sorry.”

    Rude Customer: “F*** that! No way I’m waiting that long! Just make it quick!”

    Me: “No, sir. You just cut the line, and I won’t serve you.”

    Rude Customer: “Oh, f*** you! Just do your job already! You’re only making this take longer!”

    (At this point, the customer he cut in front of, a man in his early 20s, speaks up, quietly and calmly.)

    Calm Customer: “Just go back and wait in line, man. Stop being a dick.”

    Rude Customer: “F*** y-”

    (The rude customer rounds on the calm one as he speaks, raising his hand in what may or may not have been an attempt at a backhand. Regardless, the calm customer catches his arm, twists it, and slams the rude customer’s face into the counter hard enough for it to make an audible thunk through the clothes. The entire time, the calm customer remains stone faced.)

    Rude Customer: “Ow! A**-hole! Lemme go! You can’t do this!”

    Calm Customer: “Texas law says I can use lethal force if I’m attacked.”

    (He twists the man’s arm a little more, causing him to cry out.)

    Calm Customer: “You don’t want that, do you?”

    Rude Customer: “Ow! No! Just lemme go!”

    Calm Customer: “Where are you going to go?”

    Rude Customer: “Back of the line! Back of the line!”

    Calm Customer: “And are you going to be patient? And polite?”

    Rude Customer: “Yeah, man! Sure!”

    Calm Customer: “Apologize to the nice young lady, now.”

    Rude Customer: *starting to cry slightly* “I’m sorry! I’m sorrryyyyy!”

    (The calm customer released the rude one, who almost looked like he was going to attack again. One look at the calm customer’s completely emotionless face seemed to make him think twice, though, and he grabbed his clothes and scampered back to the end of the line.)

    Related:
    In Line And Out Of Line, Part 6
    In Line And Out Of Line, Part 5
    In Line And Out Of Line, Part 4

    Out Of Line Behavior

    | Tampa, FL, USA | At The Checkout, Bad Behavior

    (The cafe is run by three people: the owner, the cook, and me, the server. At this time, there is a long line going almost out the door when a customer (Customer #1) decides to skip ahead and form a new line. I say nothing but Customer #2, the person I’m taking care of, does.)

    Customer #2: “Miss, the line is back there.”

    Customer #1: “We can place orders here, too”

    Me: “You can wait there if you want, but I have to serve them first.”

    Customer #1: “When did that change?”

    Me: “It never did. I always serve those who wait their turn, not necessarily where they decide to stand.”

    (Customer #1 walked out with a huff.)

    Passes It No Sweat

    | Okotoks, AB, Canada | Bad Behavior, Criminal/Illegal, Health & Body

    (A customer brings over a pair of wool socks and a large pack of toe warmers to my till. He is in his early twenties, but seems nice enough.)

    Me: “Getting ready for the cold weather? I heard it’s supposed to snow.”

    Customer: “No, it’s for a drug test.”

    (Thinking I didn’t hear right.)

    Me: “What?”

    Customer: “They help me pass my drug test, every time.”

    Me: “…”

    Vexed, Lies & Videotape

    | Tallahassee, FL, USA | Bad Behavior, Criminal/Illegal, Wild & Unruly

    (I am sitting down with my friends at a cafe when some rather loud customers come in. I think they’ve been partying or something, because they won’t stop talking rather loudly and giggling.)

    Cashier: “What can I get you ladies?”

    Customer #1: “Well, you could stop dressing like a f****** emo for one.”

    (The cashier simply has dyed black hair and nails.)

    Cashier: “Please stop being rude.”

    Customer #2: “Err, no! It’s a free country. We can say what we like, you dumb b****!”

    Cashier: “Just stop this.”

    Customer #1: “No, get us [order] and get snappy about it, b****, or I’ll tell the manager you hit me!”

    Me: “That won’t work! We’ve been watching you!”

    Customer #2: “And what the h*** are you gonna do about it, b****? *walks up to me and throws my food on the floor* “Oh, look, you can’t do anything.”

    Me: “I can. I know there are cameras here.”

    Customer #2: “As. If. You. Slut.”

    Cashier: “I’m getting my manager. Hopefully he can sort you out and ban you from here.”

    Customer #3: “Oh, come on! We’re paying customers. You can’t throw us out.”

    Cashier: “It doesn’t matter; you’re causing a scene and you need to pay for that young woman’s food.”

    Customer #1: “As. F***.”

    (The manager comes from a back room and looks exhausted anyway so I don’t think he’ll even try to make the girls leave. I get up and go over just in case he needs help.)

    Customer #2: “Yeah, your cashier spat in my face, so I think we need a free meal.

    Manager: “The only thing you’re getting for free around here is a one-way ticket out of here. I’ve had a really hard time with lots of people are coming in for Christmas. I’ve been up all night and I really just don’t want any hassle.”

    Customer #3: “Well, don’t and don’t throw us out.”

    (The manager looks almost tired enough to give in. The cashier looks at him horrified as I take my turn.)

    Me: “The video cameras have enough footage of you insulting and being violent so I can just call the police right now and have them arrest you.”

    (The customers look truly scared. They begin to run, with the cashier and I trying to stop them getting out the door but they throw things from the tables at us, including dishes, vinegar and even chairs. I get a gash on my shoulder and the cashier is struck in the face but they get out.)

    Manager: “Don’t worry, I saw their licence.”

    (I saw later that they were arrested.)

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