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  • Category: Bad Behavior

    Other Customers Might Need Hazard Pay

    | Newry, Northern Ireland, UK | Bad Behavior, Crazy Requests

    (I’m looking for a cheap pair of runners for bike riding in a well known high street supermarket. I’m wearing a hoodie that looks similar to the fleece jackets worn by staff. A man, large and burly, comes up to me.)

    Man: “Hey, you! How much are these jeans?”

    (I release he thinks I work here.)

    Me: “Sorry, friend, I don’t work here. Wouldn’t know.”

    (I expected that to be the end of it.)

    Man: “That’s not what I f***** asked, pal.”

    (I left quite quickly.)

    Fired Before You’re Hired

    | WI, USA | Bad Behavior, Crazy Requests

    (I’m at a very large store with my mother. While she is getting some groceries, I wander to the electronics area. I hadn’t realized that I was wearing a shirt similar colored to the ones the employees wear, and a keychain around my neck. I heard a customer asking someone for help for some while, but I obviously had nothing to do with it.)

    Customer: *angrily storms up to right beside me* “EXCUSE ME!

    Me: “Sorry?”

    Customer: *visibly irritated and switching a baby from hip to hip* “I’ve been trying to get your help for the past two minutes! I need you to open up the games’ case!”

    Me: “I’m sorry, I can’t help you. I actua—”

    Customer: *begins yelling* “WHO THE F*** DO YOU THINK YOU ARE?! ARE ALL OF THE PEOPLE AT [STORE] REALLY THAT F****** STUPID AND LAZY?!”

    Me: “Ma’am, I don’t w—”

    Customer: “I want to see your manager! He NEEDS to know that you’re just lazying about, refusing to help those who PAY your bills!”

    Me: “See, that’s impossible because I actually work at—”

    (The customer angrily storms off and I just sort of shrug it off. I continue browsing and start to make my way over to back by my mom a few minutes later when the enraged customer and an obvious employee come over.)

    Customer: “Yeah! This is the f****** lazy dumb-a** who was refusing to help me!”

    Employee: *annoyed* “Where’s your name tag? What’s your name?”

    Me: *fed up* “I don’t work here!”

    Customer: “Yeah, not anymore you lazy b****! You’re too stupid to even work at [Store]!”

    Employee: “Which department are you because I want to speak with the department manager about their negligence in supervision!”

    (At this time, my mom came around because I’d been taking so long, and she gets pulled into the argument. It took fifteen minutes and the electronics department manager before they told me to ‘just not come in for the next shift.’ I got fired from a job I never had.)

    Opinion-Hated

    | NY, USA | Bad Behavior, Home Improvement, Liars & Scammers

    (I work at a very high-end store. One of the perks we enjoy is that every year we get exclusive collections of expensive clothing, furniture, and other household items that you wouldn’t be able to find anywhere else. On this particular day a woman storms up to my register brandishing a piece of silverware from one such collection.)

    Woman: “Hey, do you have any more of these in stock?”

    Me: “Certainly, ma’am. We just got a fresh shipment in last week.”

    Woman: “Good, I’ll take two sets to be delivered to my apartment. And be quick about it! I have to catch a train in ten minutes!”

    (Ignoring her abrasive attitude, I quickly and efficiently ring her up, get her shipping details, and log the silverware to be sent off. She then practically rips the receipt out of my machine the instant it’s printed and runs out of my area. I think nothing more of this and go back to tidying the shelves up when, around an hour later, I get paged to help someone in the kitchen area nearby. Upon walking over I discover the same woman being helped by one of my co-workers.)

    Coworker: “Ah, [My Name], this woman here is wondering if we have any pots and pans that match the silverware she just purchased from you. Thought you might be able to help her out with that. She’s in a bit of a hurry.”

    (The woman looks at me and promptly turns sheet white.)

    Me: “Hello again! Um… did your train get delayed?”

    Coworker: “Train? No, she said she had a dental appointment.”

    Me: “Oh… well, I’m sorry. I heard train and—”

    (The woman promptly cuts me off with an agonizing scream.)

    Woman: “Okay I admit it! I hate your f****ing store and every d*** s***-head that works here! If I had my way I’d have had this whole block demolished decades ago, but you’re the only place that carries [Designer] brand exclusive items so I’m trying to just get my stuff and get out of here as quick as possible so I don’t have to spend too long speaking to you f***ers! There, you happy now?!”

    Me: *stunned* “Well… uh… not really, but if it helps at all you don’t have to lie to us like that. We can handle the occasional low opinion.”

    Woman: “Burn in Hell!” *storms out*

    Dishrag For The Hag

    | VA, USA | Bad Behavior, Crazy Requests, Hotels & Lodging

    (I’m currently working in a hotel helping out at our breakfast bar as the assistant to the usual hostess. She would usually work alone but since we sold out she asked me to come in and help attend to the guests’ needs. I’m cleaning a table when I glance around and see a woman with a rather irritated look on her face…)

    Me: “Good morning, ma’am. Is everything to your liking this morning?”

    Guest: “NO! The carpet in the halls smell horrible, the rooms are overpriced and small, the gym for your place is across the road, and you let pets stay here. This hotel is the worst I ever stayed at.”

    Me: “I’m so sorry to hear that. We always try our best to please our guests and provide a clean facility. We apologize about the workout center being across the road but we didn’t have room to build it into the hotel at our last renovation.”

    (While saying all this I was thinking if she can’t even cross a road she probably isn’t much of a fitness person.)

    Me:  ”Is there anything I can get for you from our breakfast bar? I might be able to place a special order if you would like.”

    Guest: “Nothing you have to offer can make up for a crappy place like this. As soon as my husband is finished we’re leaving.”

    Me: *trying to act politely interested* “Okay. Well. I hope you enjoy your trip today, Where are you two heading? Do you need any direc—”

    Guest: “Don’t! Just. Stop. Talking. I hate talking to everyone in the morning and you’re only annoying me.”

    Me: *at this point I want to throw my dishrag at her but merely smile* “Okay. Let me know if you do need something.”

    (A moment later, as I continue cleaning another table, another guest comes up to sit at the recently cleaned seat.)

    Other Guest: “I have no clue what she was talking about because this place is the best stop we made our whole trip. This town is great and the customer service is excellent here. I don’t know how you kept your cool with her; I would have choked her with that dishrag.”

    (I’m laughing inside since I wasn’t the only one to think this. After a while I tell my coworker what happened and she goes to talk to the husband while the wife is away. She comes back to assure me that everything is fine with a suppressed smile on her face.)

    Coworker: “I asked if he needed anything and he replied ‘a new wife! She’s driving me crazy this trip and has complained everywhere we went!’”

    (I wanted to offer him my dishrag for the road.)

    Annoyingly Consistent

    | Melbourne, VIC, Australia | At The Checkout, Bad Behavior, Family & Kids, Food & Drink, Money

    (I am sitting on the registers as the main cashier for the day when an older woman marches up to my counter.)

    Me: “Good morning. How are you today?”

    Customer #1: “I don’t have time for this chit chat. I just want to pay for this jar of coffee and go as I am in a hurry.”

    (I scan the item and tell the customer the price of the item.)

    Me: “That’ll be [total price].”

    Customer #1: “Excuse me? How much?”

    Me: “Um, the total for the jar of coffee is [total price].”

    Customer #1: “That is far too much money; I’ll go choose another one.”

    (The customer storms off leaving the original jar of coffee with me. I put it to the side of my register and serve several other customers during the customer’s absence. Another customer unpacks her groceries onto my till and I greet her.)

    Me: “Hello. How are you?”

    Customer #2: “I am good, thank you. How are you?”

    Me: “I am very good, thanks.”

    (Before I could start to scan Customer #2′s items, Customer #1 returns and slams a jar of coffee onto my register completely cutting in front of Customer #2. I notice the jar of coffee she has now selected is identical to her previous one.)

    Customer #1: “I am next! Not this lady! Now, I want this coffee.”

    Customer #2: “I don’t mind. Let her go first.”

    (Customer #1 looks at Customer #2. Her eyes go wide for a moment. I interject.)

    Me: “This is the same brand and size as the coffee you wanted before.”

    Customer #1: “No, it is not. This one is cheaper than the previous one.”

    (I scan the coffee and sure enough it is the same price as the one earlier.)

    Me: “That’ll be [total price].”

    Customer #1: “See? Much better.”

    (After Customer #1 walks out of the shop Customer #2 begins laughing hysterically.)

    Customer #2: “Sorry. I shouldn’t laugh, but she used to be my mother-in-law before my divorce and I am so glad she is annoying to everyone!”

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