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    Category: Bad Behavior

    Acting Out Of Border

    | Kehl, Germany | At The Checkout, Bad Behavior, Language & Words

    (I am shopping in a store in Germany, really close to the French border, and only one full line is open. An elderly woman with only one melon asks the cashier if they could open a second line, which they do. When the second line opens, another woman with a full cart rushes in the other line to be first. The elderly women with the melon is second, and I am third.)

    Elderly Woman: *in German* “Please, I only have one item to buy. May I go through?”

    Other Woman: *in French* “I don’t understand what you say. Please stay behind.”

    Me: *in French* “She just wanted to go through since she only has one item.”

    Other Woman: *in French* “Aw, what a shame. I was here first! And she could at least speak to me in French! Tell her she has to stay behind like everyone else would have.”

    Elderly Woman: *in French too* “Are you kidding me? You French people cross the border to do grocery shopping here and WE have to speak in French? Also, I was waiting in the other line and asked for a new line. You just rushed like you were the only one in the store. How impolite is that?”

    Other Woman: *still in French* “I don’t believe how rude those Germans are. You can be assured that I won’t shop here again!”

    (The cashier finally let the elderly woman pass first, while the other woman was grumbling. Hopefully she’ll be more cooperative next time.)

    New Ways To Sleep On The Job

    | Muskegon, MI, USA | At The Checkout, Bad Behavior, Rude & Risque

    (I am a small, twenty-year-old female working the closing shift at my store. A very large, unclean looking man is at my till about fifteen minutes before close. He’s been silent up until I’ve started ringing up the last items he has.)

    Customer: “You get out soon?”

    (I don’t find this question odd, as many people ask it just to make conversation.)

    Me: “We close at eleven, so ,yeah. I get out just a little after that.”

    Customer: “Do you want a job working for me?”

    Me: “Uh… no. That’s okay. I already have a job here, and I don’t really have time for a second job. Thanks, though. Your total is [total].”

    Customer: “Well, it’s only nights. You don’t have plans after work, do you? The job pays well.”

    Me: “Actually, I do have plans. My boyfriend is picking me up after my shift.”

    (The man grumbles something incoherent, pays with food stamps, then leaves. My manager comes over, to help close my register down.)

    Manager: “What was that about?”

    Me: “I’m not sure. I think he was trying to pay me to sleep with him.”

    Manager: “You know, I was wondering if that’s what was happening.”

    Never Too Late (Or Early) To Apologize

    | Canberra, ACT, Australia | Bad Behavior, Food & Drink, Love/Romance

    (A young woman in her late teens approaches the counter — her face is beet red. I’m a new hire and don’t want to deal with her, as she’s clearly angry, but she catches my eye before I can hide in the back.)

    Me: “Good morning, ma’am! What can I get for you today?”

    (The woman glares at me, but takes a deep breath and rubs at her eyes– then holds up her hand as though she is physically restraining herself from doing anything stupid.)

    Customer: “Look. My boyfriend just broke up with me and I’m really not in a good mood but I’m not angry with you and I’m really sorry you have to deal with me because I’m going to be rude and mean and you don’t deserve that. Okay? Sorry in advance.”

    Me: *taken aback* “Er… all right?”

    Customer: “Could I f****** get the unhealthiest f****** thing on your f****** menu, please? F***.”

    (Here’s the kicker: she was much more polite than most people I dealt with that day!)

    Been Ladle-fed Her Entire Life

    | New Ulm, MN, USA | Bad Behavior, Crazy Requests, Family & Kids

    (I am called over by a customer to the kitchen department.)

    Customer: “I’m looking for a metal ladle. I need it to match my other utensils.”

    Me: *showing her the three plastic ladles we have, no metal ones* “Sorry, it seems we only have plastic ones, not metal. You could possibly check online.”

    Customer: *clearly annoyed* “No, I need a metal ladle. I don’t want to go online for any crap you’re trying to sell me.”

    Me: “I’m sorry. We’re a lot smaller than other stores. We don’t have as large of a variety as the other ones do.”

    Customer: “I need my ladle. You’ll order one for me and I’ll be here to pick it up in three days exactly.”

    Me: “We can’t do that, ma’am. We have thing shipped to us through a system. We get bulk orders of items that the systems recognizes we need, whether we have run out or they are sent for a new season.”

    Customer: “I’ll be back in three days.” *to her daughter in the cart* “The customer is always right, sweetie. You demand, and then you get. Don’t let anyone tell you otherwise. I’ll get my ladle and they can’t do anything about it.”

    (She walked away while I tried to explain there was no way we could order one of an item, again…)

    Putting The Screwed Into Screwdriver

    | Chicago, IL, USA | Bad Behavior, Crazy Requests

    (I work in the hardware department of [Major Company]. I get a call 5 minutes to close.)

    Me: “[Major Company] hardware department. This is [My Name] speaking. How may I help you today?”

    Customer: “Hi, yes. I was looking to see if you have [item number] screwdriver set in. I have been looking at it for weeks, but have been waiting for the price to drop.”

    Me: “Certainly, ma’am. Would you mind if I put you on hold for a minute while I go check?”

    Customer: “Sure thing.”

    *I put them on hold, find the set, and get back on the call*

    Me: “Hello, ma’am? We do have the set in stock.”

    Customer: “Oh, great, could you hold it for me?”

    Me: “Are you in the parking lot?”

    Customer: “No, why?”

    Me: “Well, we can only hold items at our registers until we close for the night on the same day.”

    Customer: “Well, how many do you have left?”

    Me: “This would be the last one, ma’am.”

    Customer: “Last one? What the hell?! Can’t you put it in back or something?! I’ll be there in 10 minutes to pick it up!”

    Me: “Unfortunately, I cannot. We can only hold items until we close for the night and we closed about, oh…” *looks at clock* “… 5 minutes ago, now. There is no way you would be able to pick it up tonight, even if you ordered it online. We can always order it to the store or even to the house if we don’t have any in when you stop by. Might I suggest ordering it onl—”

    Customer: “Don’t you dare mention that Internet hocus pocus! My husband needs this ASAP, and I’ll be there in 10 minutes AND IT. BETTER. BE. THERE!”

    Me: “Certainly, ma’am.”

    Customer: *hangs up*

    Coworker: “What was that about?”

    Me: “Some angry lady who’s going to be more pissed off than usual in about 10-15 minutes.”

    (I found out two days later that the angry lady did come to the store 10 minutes later and found the building closed. She came in the next afternoon, demanded the set, got upset when it was no longer available, proceeded to throw merchandise around the department looking for it, and had to be escorted out by security.)

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