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    Category: Awesome Workers

    The Four Pillars Of Bad Behavior

    | Ottawa, ON, Canada | Awesome Workers, Bad Behavior, Bigotry, Food & Drink, Top

    (I work in a poutine place downtown; we stay open until 4 am on weekends due to the nightlife. We never usually have an issue with drunk people.)

    Coworker: “I’m sorry; we do not accept credit. Do you have another method of payment?”

    Customer: “I will have you know I am the f****** niece of the owner, and he will have you all fired!”

    Coworker: “Unfortunately, that does not address the issue at hand.”

    Customer: “You f****** f**!”

    (She continues to throw insults at my coworker, telling him to go back to Africa, despite him being Caucasian. He maintains his composure.)

    Customer: “F*** you, just let me pay for my f****** food!”

    (I am right around the corner, and am an African-American female. I decide to intervene.)

    Me: “[Coworker] seems to have a lot more patience for your crap than I do. Our machines do not recognize credit cards, and that fact is completely irrelevant to his orientation. Moreover, the owner’s only brother isn’t even 30, and therefore cannot biologically have a daughter in her 20s. And that stuff about going back to Africa? You can take that up with me. Have a nice night!”

    (The customer falls silent. The crowd parts as she exits the store.)

    Coworker: “Wow, remind me not to p*** you off!”

    Me: “Don’t worry; you won’t be seeing that again. It’s one thing to be so disrespectful, another to be a compulsive liar, another to be homophobic, and another to be racist. She needed a talking to!”

    (All the customers who witness the incident tip us really well for dealing with her!)

    Cease-Fire Is Over When You Can’t Be Fired

    | Toronto, ON, Canada | At The Checkout, Awesome Customers, Awesome Workers, Top

    (I am working my very first shift at a new job. The coworker training me has stepped out to make a call. A middle-aged customer comes up to the counter looking cross. As he does a young woman comes through the door and sees him.)

    Young Woman: “Oh, no! Oh, no, no, no! No you don’t!”

    (The man turns around to face her in shock.)

    Young Woman: “Not a chance! You came in here every single day for a year just to bully and ridicule me! You made me wait on you hand and foot, and complained the whole time, and you’ve yet to actually buy anything! Every day that you came in here—and made my life h***—I went home and cried! You are nothing but a mean, pathetic loser, and I’ll be d***** if I let you treat this poor girl the way you treated me!”

    Customer: “EXCUSE ME? YOU WILL BE FIRED FOR THIS YOU WORTHLESS B****!”

    Young Woman: “Nope, not this time a**-hole! I don’t work here anymore. I got into college. I’m going to make something of myself. Now you go back to your sad angry little life, and don’t you dare harass anyone who works here again!”

    (The man turns red, but leaves. The woman comes up to the counter smiling brightly.)

    Young Woman: “Hey, you must be the new girl! I used to work here; just dropped by to pick up my last pay-check.”

    (She notices my shocked expression.)

    Young Woman: “I’ve been bottling that up for a long time. He shouldn’t bother you again.”

    Actors Of The Corn

    | New Zealand | Awesome Workers, Top, Wild & Unruly

    (Twenty other actors and I lurk in the corn maze at night. Our job is to scare the customers as they come through. People are usually into the whole thing, but sometimes we have groups through that deliberately take the whole thing as a joke and belittle the actors. I hide just off the side of the path in the ‘hospital ward’, which is lined with beds and straw dummies. The customers don’t usually see me until I rush out at them. This means I hear them coming, and also hear what they say.)

    Male Customer #1: “Dude this is f****** dumb; it’s not even scary!”

    Male Customer #2: “I know! The North Island’s maze is so much better! This is f****** tame!”

    (The rest of group grunts in agreement. This group is comprised of really big, tough looking Samoan guys. I am a relatively tall woman dressed as an axe murdering man, complete with a wooden axe. I am minuscule compared to them. They enter my area through the net archway.)

    Male Customer #2: “What the f*** is this s*** supposed to be?”

    Male Customer #1: “Hey! We can have a nap!”

    (Male Customer #3 moves towards the bed closest to my hiding spot.)

    Male Customer #3: “We should just stay here until another group comes through; there’s no one in here!”

    (I lunge out and scream a gravelly voice.)

    Me: “That’s how the last group ended up as FERTILIZER, sonny boy!”

    (They take one look at me and my axe, and run out of there shrieking like schoolgirls. They then encounter the twins on the other side of the second archway. This results in them screaming even louder, falling off the path into the corn, and scrambling madly to get away.)

    Radiating A Feeling Of Thanksgiving

    | Kansas City, MO, USA | Awesome Workers, Family & Kids, Top, Transportation

    (I am a married father of three and money is tight. A few days before Thanksgiving, my truck develops a radiator leak. I really need my truck fixed on this particular Saturday. I find a local shop that is willing to take a look even though they are usually closed Saturdays.)

    Mechanic: “Okay, I found a pinhole leak in one of the side tanks on the radiator and should be able to fix it no problem. It will be about $45.”

    (I grimace at the cost, but have no choice.)

    Me: “Okay, do what you need to. I just need it fixed.”

    (After another 20 minutes…)

    Mechanic: “Well, I have good news and bad news. The hole is fixed but it turns out that the seal on the other side is leaking badly as well.”

    Me: “How much more will that cost to fix?”

    (He leans into the manager’s office and asks how much.)

    Manager: “That would bring it up to $65.00… maybe more, depending on how we have to repair it.”

    Me: “Well, go ahead and fix it. I really need the truck running today.”

    (The mechanic goes back to fix it. My phone rings and it’s a friend. )

    Friend: *on the phone* “How bad is the truck? How much will it cost?”

    (I proceed to tell him the truck’s condition and cost, and add…)

    Me: “…this really hurts because it’s coming out of our grocery money for the week.”

    (After my truck is fixed, the mechanic comes in to speak with the boss.)

    Mechanic: “Alright, it’s all fixed and ready to go. Boss? How much do I charge him?”

    Manager: *to me* “Where is your car parked? Front or back?”

    Me: “Out front.”

    Manager: *to the mechanic* “Take it out front and put it in his trunk for him. No charge.”

    Me: “What? Are you serious?”

    Manager: “As a heart attack. You go enjoy your Thanksgiving with your family, and Happy Holidays!”

    (In shock and disbelief, I leave the shop with the mechanic, load up with my son, and leave. It dawns on me five minutes into the drive I forgot to even say thank you! I went back the following Monday and thanked him profusely and took a stack of business cards with me. I now recommend them to anyone who has car troubles. And they say kindness is dead in our modern age.)

    Gift (Of Life) Box

    | Canada | At The Checkout, Awesome Workers, Family & Kids

    Customer: “Do you guys sell watch gift boxes?”

    Co-worker: “Yes we do!” *she pulls one out* “Will this do?”

    Customer: “Hmm, no. I need something a bit bigger. I need one large enough to fit a pregnancy test!”

    (My co-worker and I are leaning down, looking for a larger gift box. It takes a minute for us to process what she says.)

    Co-worker: “Oh! Congratulations!”

    Customer: *looking teary-eyed and grinning widely* “Thanks so much! I am so excited!”

    (My co-worker found her a box, and gave it to her on the house!)


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