October Theme Of The Month: Halloween!

Category: Awesome Workers

Take A Coffee, And Make It Better

| OK, USA | Awesome Workers, Musical Mayhem

(I’m a cashier for a well known coffee chain, and whenever it’s slow I like to make everyone’s cups special. A man and a woman have just entered the nearly empty cafe.)

Me: “Hi, welcome to [Store]. What can I get you?”

Man: *rattles off three drink orders and two names*

Me: “All right, and the name for that last latte?”

Man: “Oh, it’s for my mom. Her name is Jude.”

Me: *adds “hey” and some music notes around the name in reference to The Beatles song “Hey Jude”*

Man: “Oh, man, she’s going to love that!”

Me: “Oh, well in that case.”

Me: *picks up the cup for the woman, Sarah, and adds “smiles” and some more music notes as a reference to the Panic! At The Disco song “Sarah Smiles”*

Woman: “Oh, my gosh; I love that song!”

Me: “I really don’t want to leave you out, sir, but I can’t think of any songs with the name “Greg” in them, sooo…”

Me: *adds brackets around the name and even more notes*

Me: “There you go. You’re an instrumental track, like from a movie!”

Man: “A cool movie?”

Me: “The coolest.”

(They left me a $5 tip for a $7 order and took pictures of the cups. It’s my favorite customer story for this job yet.)

Taking Time To Appreciate Good Customers

| Tartu, Estonia | At The Checkout, Awesome Customers, Awesome Workers

(A nice young woman my age comes into the fast food restaurant and orders a less commonly selected item. I have to go into the back of the store to get the ingredients because whatever coworker had made this item before hadn’t restocked the ingredients on the line.)

Me: “I’m really sorry about the wait. I’ll try to make your item as fast as possible.”

Customer: “No worries; it’s actually for my boss.”

Me: “Oh, okay.”

Customer: “Actually, the longer you take to make her lunch the less time I have to spend working.”

Me: “That’s interesting, because you’re a nice customer and the longer I spend making your item the less time I have to deal with rude customers.”

(Long story short, an item that should have taken me about five minutes took about fifteen minutes.)

Border-ing On Love For Donut Holes

| Detroit, MI, USA | Awesome Customers, Awesome Workers, Food & Drink, Geography

(This is back when I am a student. I live in Ann Arbor, Michigan. My roommates and I frequently like to drive through Detroit to the nearest border crossing into Windsor, Ontario, Canada. It is less than an hour’s drive. A quite famous Canadian coffee-shop chain, known for its donuts and donut-hole-like small pastries, has not yet expanded its operations into the US.)

Roommate #1: “You know what I want? [Donut holes].”

Me: “Ooh, [Donut holes]! You know I’m always up for [Donut holes]!”

Roommate #2: “[Donut holes] do sound good. We could go; it’s not that far. Hey, [Roommate #3], you want to come with to get [Donut holes]?”

Roommate #3: “To get … [Donut holes]? You mean, like to Canada?”

(This brief attempt at being the voice of reason falls through, and all three roommates and I pile into my car for the drive, about 40 minutes at 1 am. We get to the guard booth.)

Border Guard: “National origin?”

Me: “We’re all Americans.”

Border Guard: “Where do you live?”

Me: “All of us live in Ann Arbor.”

Border Guard: “Destination?”

Me: “Windsor.”

Border Guard: “Length of visit?”

Me: “Um, I’m not sure. Half an hour, something like that? Less than an hour for sure.”

Border Guard: *raising his eyebrows* “Purpose of visit?”

Me: “We really need some [Donut holes]!”

(He laughs at that and waves us through. We obtain our lovely little balls of goodness and head back home, which of course entails another stop.)

Border Guard: “National origin?”

Me: “We’re all Americans.”

Border Guard: “Where have you been in Canada?”

Me: “Just into Windsor.”

Border Guard: “How long were you in Canada?”

Me: “About 45 minutes? Something like that.”

Border Guard: “Uh huh. And the purpose of your visit?”

Me: *with my very best deadpan wide-eyed serious look* “We really, really needed some [Donut holes]!”

(Behind and beside me, my roommates beamed and held up our boxes of [Donut holes], which are pretty distinctive. And then we have our pièce de résistance…)

Me: *holding up another box* “Look, we brought you guys a 20-pack!”

(This would never happen today, of course; too much trouble to do this on a whim, and the guards probably wouldn’t be allowed to accept it, either. I hope the world’s gotten safer, because it’s sure gotten less fun.)


| Reno, NV, USA | Awesome Workers

(Our store sells large plastic balls at the front of our main counter as an attraction for kids. The advertising on them says they bounce up to 75 feet if you throw them hard enough, and as such, they’re very expensive. I’m checking out with a customer when a lady comes up to my side of the counter.)

Customer: “Excuse me. Can you tell me why those balls are expensive?”

(Beyond their advertised bouncing ability, I don’t know of the *real* reason behind the high pricing on the balls, so I literally say the first thing that comes to my mind.)

Me: “Um… because they’re made of magic and awesomeness.”

(Both customers burst out laughing and, while the customer didn’t buy anything, she left with a smile on her face. It was a long shift, but at least I made someone laugh.)

Not Always Right: The Comic – The Land Of The Free To Be Who You Are

| Los Angeles, CA, USA | Awesome Workers, Bigotry, Books & Reading, Comics, Comics Single, Not Always Right: The Comic
Not Always Right: The Comic – The Land Of The Free To Be Who You Are

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