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    Category: Awesome Workers

    It Takes Courage To Engage Bigots

    , | KY, USA | Awesome Workers, Bigotry, Top

    (I am working at a fast food restaurant. I am a gay male and am wearing my engagement ring to my boyfriend.)

    Me: *ringing up customer’s order* “Will that be all today, sir?”

    Customer: “Yes, also I’d like to congratulate you on your engagement.” *looks at my ring* “Who is the lucky girl?”

    Me: “Uh, well, it’s not exactly a girl.”

    Customer: “Pardon?”

    Me: “My boyfriend gave me this engagement ring.”

    Customer: “Your boyfriend?”

    Me: “Yes.”

    Customer: “I want your manager right now.”

    (At this point, I’m a bit worried, since my manager is a known homophobe around the restaurant. I get him to the customer.)

    Manager: “What seems to be the problem?”

    Customer: “I want you to fire this f***** right now!”

    Manager: “Why?”

    Customer: “He’s a sinful f**! This restaurant hates them doesn’t it? So I want him fired right now!”

    Manager: “No.”

    Customer: “What!?”

    Manager: “I’m not going to fire him just because of that. I may not like what he is either, but he’s a valued employee. So, kindly get out of my restaurant right now!”

    Customer: “You can’t do this! I’m the customer and I’m right! Fire him right now!”

    Manager: “No. Now leave before I call the police!”

    (The customer leaves the store, furious. I thanked my manager for his support. Unfortunately the customer reported him and he was fired a month later. I quit in protest immediately afterwards, as did most of the staff!)

    Help’s Kitchen

    | TX, USA | Awesome Workers, Bad Behavior, Family & Kids, Food & Drink, Top

    (I work at the continental breakfast bar at a chain hotel. My job is to make sure the food is constantly filled and the tables are wiped down. A little boy, maybe three or four years old, is sitting with his parents. The boy is screaming, throwing food, and in general causing a racket. While wiping down tables, I hear their exchange.)

    Boy: “I don’t want to go!”

    (Despite his mother trying to reassure him, he continues to scream.)

    Father: “You know what? Fine. We’ll leave you here. Come on, honey.”

    (The father makes a big show of gathering his wife’s purse and their nearby bags. The boy looks extremely satisfied. I chime in.)

    Me: “Oh, no! Don’t do that!”

    Boy: “…Why?”

    Me: “That’s what my parents did to me! The hotel wouldn’t let me stay in my room, so they put me to work serving breakfast!”

    Boy: “They wouldn’t do that!”

    Me: “Well, I was too little to make food, so they had me crawl under the fridge and clean it because it was so dusty.”

    (I cast a glance toward the kitchens.)

    Me: “You could probably fit under there.”

    (Any skepticism on the boy’s face is long gone. He bursts into tears and apologizes to his parents. His mother calms him down. As the family leaves, the father mouths ‘thank you’ at me. I made a child cry, but I got a positive review online from the family!)

    A Gruel-ing Customer

    | MD, USA | Awesome Workers, Bad Behavior, Food & Drink, Theme Of The Month

    (A customer walks up. I’ve been working the registers for awhile.)

    Customer: “I never got my soup.”

    Me: “Okay, what kind of soup?”

    Customer: “The vegetable—he called for it!”

    (I recognize the customer from just a few minutes ago. I pull up her order on the register just to confirm if she had paid for it, which she did not.)

    Me: “All right, would you like to pay for it separately or—”

    Customer: “I already paid.”

    Me: “Well, actually ma’am, I rang you up, and you never said you had soup so I didn’t ring you up for it.”

    Customer: “I did; I said I got the combo!”

    Me: “Well, my apologies; did you want to pay for it on the—”

    Customer: “I don’t have any cash; I only have my card. I can’t pay for it!”

    (I pause because that doesn’t make any sense. However, I decide to let her have the soup for free.)

    Me: “Well, ma’am, don’t—”

    Customer: “Just keep it. I can’t pay for it!”

    Me: “Well, ma’am, if you hadn’t interrupted me, I was about to say ‘Don’t worry about it, you can have it for free.’”

    Customer: “Oh… okay.”

    (She takes it and hurries away. She didn’t even say thank you.)

    A Good Idea On Paper

    | State College, PA, USA | Awesome Customers, Awesome Workers, Family & Kids, Food & Drink, Money

    (I have the opening shift at a well-known steak chain. It’s a weekday and typically pretty slow to start off. I get my first table: an older man and his grandson. I leave to get their drink orders, and come back to see the boy wearing origami boots on his fingers made out of $1 bills.)

    Me: “That’s some pretty fly kicks you got there. Did you make them yourself?”

    Boy: “My pap just made them for me! We’re learning about origami in art class, and he showed me how to make shoes so I can impress my teacher.”

    Man: “Don’t expect her to just hand out dollar bills so you can show everyone.” *chuckles*

    Boy: “Pap, show me another!”

    Man: “That’s the only one I know.”

    Me: “That’s a pretty neat trick! I need to learn how to do that when I give people their change. Hey, I know how to make a paper frog; want me to show you? It hops and everything. We used to race note card frogs in middle school.”

    (The boy gets wide-eyed and nods his head yes.)

    Man: “A frog you say? Let’s see it!”

    (The man pulls out another dollar from his wallet. I fashion it into a frog. It hops just enough to make the boy get really excited.)

    Boy: “No way! How did you do that?”

    (They are still my only table at this point, so I take the time to sit down, and teach the boy how to do that, who thinks it’s the coolest thing. They finish up their meals, pay their check, and leave the restaurant. I notice they tip me very well on their card. However, when I get back to clean up their table, there are 10 little boots sitting by the man’s plate made from various dollar bills along with a note.)

    Note: “We thought you needed some fly kicks, so here’s one for each finger.”

    (I unravel the bills to discover an additional $36. It was a great start to my shift!)

    Paging Insecurity

    | Oakland County, MI, USA | At The Checkout, Awesome Workers, Bad Behavior, Bigotry, Theme Of The Month

    (I am a customer in this pharmacy store late at night. As I walk up to the counter, a male customer is loudly complaining to a male cashier about ‘the gays.’ Being a lesbian, I’m gathering up the courage to say something when the following happens.)

    Male Customer: “The gays keep trying to turn everyone!”

    Male Cashier: “It must be rough.”

    Male Customer: “How do you mean?”

    Male Cashier: “I have a handful of gay friends, and no matter how much time I’ve spent with them, I’ve never wanted to have sex with other dudes. I’m just saying it must be rough to have such a tenuous hold on your sexuality that you’re always worried about being turned by the slightest contact. I feel for you.”

    (It takes a moment, but the male customer realizes what the male cashier is saying.)

    Male Customer: “…Hey, f*** you, buddy!”

    Male Cashier: “You want to f*** me? Oh god, it’s happening now! There must be a gay in the store! Run!”

    Customer: *screaming* “Go to h***!”

    (The customer then runs out of the store. As I put my stuff up on the counter, the manager runs up from one of the aisles.)

    Manager: “What the h*** was that?”

    Cashier: “Oh, I’m probably just getting a customer complaint in the morning. Totally worth it… I’ll explain later.” *to me* “Sorry about all that. How are you tonight?”

    Me: “If I was straight, I would totally be giving you my number right now.”

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