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    Category: Awesome Workers

    Diolch yn fawr Very Much

    | Porthmadog, Wales, UK | Awesome Workers, Bigotry, Language & Words, Top

    (I am a customer in a store, queuing at a till being worked at by my friend. I always try to be polite, and if I see a customer has more groceries than me, or looks busier than me, or is elderly, I always offer them to take the place ahead of me when it’s my turn next at the checkout. I live in a Welsh-speaking area so normally ask in Welsh first, then repeat in English if the other person does not understand.)

    Me: *in Welsh* “Hello, sir. Would you like to go next to the till? I don’t mind waiting.”

    Elderly gentleman: *in English* “DID YOU JUST SWEAR AT ME?”

    Me: *in English* “Not at all, I was simply trying t—”

    Elderly gentleman: “I can’t stand you young Welsh people. You think that because you have your own private little language that you can just swear and joke about us tourists. I’ll tell you what, missy, I bet you don’t have a job, you’re probably on benefits. The only people who have jobs around here are here to support tourists like me, who come here out of the kindness of our hearts to inject some money into your miserable, pathetic little local economy. I’ll not have it! I deserve better!”

    (Hearing this, my friend and coworker speaks up in my defense.)

    Coworker: “Actually, sir, she was just asking if you’d like to go next in the queue. Because this isn’t the regular tourist season, she was asking in Welsh. And for your information, she is also English. She’s been learning since she got here to Wales as she thinks it is important to preserve the local heritage. Now, will you take advantage of this girl’s generous offer to go first and let everyone else get on with their day, or will I call a manager and ask you to leave the store owing to your somewhat racist behaviour?”

    (The customer goes red, and slides in front of me in the queue. My coworker would not finish his transaction until she had taught him to say ‘please’ and ‘thank you’ in Welsh.)

    Decent Society Hangs On A Knife’s Edge

    | Gas City, IN, USA | Awesome Workers, Top

    (I’m currently attending college in a very small town. I receive an assignment requiring me to carve a pumpkin. Finding proper tools turn out to be a challenge. I end up biking several miles over hilly country roads to a small hardware store in the next town over, so I arrive disheveled and over-heated. The place is empty save for a guy who seems to be the owner and an employee. Judging by the dust, they haven’t restocked anything since the 90s.)

    Employee: “Hi, can I help you find something?”

    Me: “Yes, I’m looking for something I could use to carve a pumpkin.”

    Employee: “Well, I’m afraid we don’t carry much household stuff. Have you looked in [other hardware store, some miles away]?”

    Me: “Actually, I biked here, so I haven’t gone anywhere else yet.”

    Employee: “Okay, well, we could try over here.”

    (Together, we scour the shelves of odd miscellaneous items, their formerly bright packaging faded with age.)

    Me: “Oh, well… I guess I’ll look over at your other tools there. Thanks for the help!”

    (I move off and begin looking at the main hardware section, without success. The owner comes up behind me. He’s tall, bearded, and somewhat imposing. He holds a somewhat rusty, large, serrated knife.)

    Owner: “Hey, how about you take this? It’s a drywall knife, and it should work well. I’ve got three of ‘em, so I won’t miss this one!”

    (Beaming, I accept his kind offer and bike home triumphantly. Kind people like that make the world a much more tolerable place!)

    Ring Me Up And Shut Me Down

    | WA, USA | At The Checkout, Awesome Workers, Top

    (I’m grabbing a few sundries after filling my car up. The only other people in the store are a young girl at the register, and a customer she’s serving. I take no interest in them till I suddenly hear the customer screaming.)

    Customer: “Get me your manager, now! You’ve worked your last shift at this place, you worthless b****!”

    Cashier: “I certainly will ma’am, but I was merely—”

    Customer: “No! Not another word! I am the customer; the manager will believe whatever I tell him. Now stop stalling and get him for me!”

    (The cashier sighs and disappears into the backroom, returning with said manager a moment later.)

    Manager: “Is there a problem, ma’am?”

    Customer: “I’ll say there is! This incompetent s*** rang my gum up twice, and then laughed in my face when I told her to correct the error. I’m certain she rang all my other stuff up incorrectly as well. I demand you kick her out to the curb!”

    Manager: “I see…” *to the cashier* “Is this true?”

    Cashier: “Well, just the part about ringing up her gum twice. I apologized and fixed the error immediately.”

    Customer: “Bulls***! You’re lying!”

    Manager: “Could you bring the transaction up please?”

    Customer: “She’s lying! She f***ing laughed in my face!”

    Cashier: “Ma’am, I was only smiling. I promise.”

    Manager: *checking the register screen* “Hmmm, and I see she did correct her error, and everything else was rung up properly.”

    Customer: “FIRE HER!”

    Manager: “Ma’am, may I ask you a question first? Namely, who are you?”

    (She states full name, job title, company and the location of her office, which is a small brokerage firm in the nearby town.)

    Manager: “Hmm, can’t say I’ve ever heard of them, or you. Nevertheless let me ask you this: why should I fire this girl, whom I’ve worked with for three years, has never missed a day without good reason, is always on time for her shift, and has been described by several of our regulars as one of the most courteous ladies they’ve ever met, over a simple mistake which, as I’m seeing here, she quickly corrected?”

    Woman: “Wha? But… I… you… because I’m the customer!”

    Manager: *nods* “Well, I’m sorry, ma’am, but I don’t see how that’s a valid reason to side with someone I don’t know from Adam, and thus lose a model employee whom I know to be perfectly trustworthy and respectful. Is there anything else we can help you with?”

    (With that, the customer screams, shoves what’s on the counter at the manager and storms out.)

    Manager: *to the cashier* “If I believed every windbag who came in here ranting incoherently, I’d never be able to hang onto any staff. I’ll be in my office if you need me again.” *disappears into the back*

    Me: *stunned* “My God. That was awesome!”

    Cashier: *beaming brightly* “Whole reason why I love my job!”

    Burned

    | Liverpool, UK | Awesome Workers, Family & Kids, Health & Body, Top

    (I’m a high ropes instructor and work with kids in the forest. There are “No Smoking” signs posted all over the place, but I see a woman smoking right next to a sign.)

    Me: “Ma’am, I’m sorry. There’s no smoking in this area.”

    Customer: “Why not?”

    Me: “Because it could start a fire.”

    Customer: *snottily* “Well, I’ll make sure not to do that.”

    Me: “Ma’am, you still can’t smoke in this area. There are children everywhere… the smoke’s not good for them.”

    Customer: “Well, they’re my children, so it’s really my decision to make, isn’t it?”

    Me: “Actually, as this is our property, it’s our decision. Please take your disgusting habit elsewhere.”

    Customer: “Your FACE is disgusting.”

    Me: “Well, ma’am, as soon as my face starts causing cancer, you can complain.”


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