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    Category: Awesome Workers

    A Sharp Surprise

    | Winston-Salem, NC, USA | Awesome Workers, Health & Body

    (I’m 18, and still go to the pediatrician since I’ve gone to them most of my life. My little sister and I are there for vaccinations, and the staff are very obviously used to little kids.)

    Nurse: “Okay, kiddo, I need to give you a shot. Do you want me to count to three, or just go ahead and do it?”

    Me: “Surprise me.”

    Nurse: “All righty! One, two…” *gives me the shot* “…and three!”

    Gave Them A Rude Awakening

    | USA | Awesome Workers, Crazy Requests

    (I work in the parts department of a tractor dealership. The wife of a local greenhouse owner (who I am unaware has a reputation as a real b****) comes in to pick up some small parts that are in will-call. The transaction goes smoothly; the parts are already pulled and on the shelf waiting for her. I give her the parts, she pays, and leaves. On Monday morning, the lady calls on the phone and demands to talk to the owner.)

    Owner: “Good morning! How can I help you?”

    Customer: “I want to complain about how I was treated when I came in on Saturday to get my parts! [My Name] was rude to me!”

    (The owner knows I had worked the previous Saturday, and I have a reputation for being courteous and polite. He puts the customer on hold, and calls me into his office to ask me about the encounter. I describe the smooth transaction that had occurred. He asks me to wait and went back to the call.)

    Owner: “[My Name] was rude to you? I have trouble believing that.”

    Customer: “Yes, he was discourteous and rude.”

    Owner: “I’ll tell you what, Mrs. [Customer]. There are two other dealers in town that you can buy your parts from in the future. Frankly, the $300 in parts we sell you yearly isn’t worth all the grief you give me. In the future, please take your business elsewhere.” *hangs up, turns to me and says* “That’s how we deal with that.”

    Avoiding A Hair-Raising Situation

    | Wisconsin Dells, WI, USA | Awesome Customers, Awesome Workers, Food & Drink

    (Our mom takes us through the drive through of a fast food joint known for frozen custard. We all have one, and as we are driving away and eating, three of us discovered long hairs in our custard. We go back through the drive through and my mother tells them what happened. The poor teen on the mic sounds so nervous when my mom calmly explains the situation. They give us free replacements. We get to the window and instead of the kid, it’s the manager.)

    Manager: *hands my mom the tray of three custards as well as a handful of tokens for a free scoop of custard*

    Mom: “What is this for?”

    Manager: “Ma’am, so many customers in your situation would have screamed at my poor employees and terrified them. The other day, a customer came up to the counter and screamed at and verbally abused the fifteen-year-old girl at the register because he found a very small piece of onion on his burger when he had asked for none because he doesn’t like the smell of them. And other people would try to sue us for that. So I am giving these to you as a thank you.”

    Mom: “Oh, wow. You’re welcome, I guess.”

    (Our custard was delicious and hair free, though it melted rather quickly once we got to the park as it was the summer. Good thing we had dishes and not cones!)

    She Passed With Flying Colors

    | NY, USA | Awesome Workers, Family & Kids, Holidays

    (I organize events for special needs children and their families. I also work as a female clown. A little girl has approached my table.)

    Me: “Well, hi there! Would you like to get your face painted today?”

    Girl: “Yes! I want [Popular Children’s Character]!”

    (She takes a seat, and as I get my supplies I notice she is staring at my head. I am bald due to a medical condition, so I wear nice-quality wigs which, despite their artificial colors, are often mistaken as real hair. Today I’m wearing bright pink.)

    Me: “All righty, then! [Children’s Character] it is. My name is [My Clown Name]; what’s your name?”

    Girl: “[Girl].” *pauses as I ready the paints* “How is your hair pink? Is it REALLY pink or fake? I don’t think hair can actually be like that.”

    (Her mother begins to speak up, but I wink at her.)

    Me: “Well, I have special hair! I can make it any color I want. Today it’s pink, but tomorrow it might not be.”

    Girl: “Wow! Is that magic?”

    Me: “Yup, it’s kind of like magic!”

    (I proceed to paint her face, fielding several questions about my ‘powers’ to the amusement of the mother. Later the mother explains that due to her rabid love of this popular ‘magical’ franchise, other kids have begun to make her doubt the existence of magic. Weeks later, I am hosting a Halloween event when I spot the same little girl, dressed as one of the franchise characters.)

    Me: “Hi, [Girl]! I like your costume.”

    Girl: “Thanks! It’s my favorite—”

    (She stops abruptly and her eyes go wide. Sure enough, I am wearing a curly purple wig. Her mother grins.)

    Girl: “Whoooooaaaaaa.” *to her mother* “Mommy, look!”

    Mother: “See? I told you it was real magic!”

    (As if on cue, my coworker comes out from behind a trick-or-treat door, dressed as [Main Franchise Character] and signing another child’s autograph. The girl looks starstruck.)

    Girl: “Oh. My. GOSH.”

    Mother: *laughing* “Aaaaaaaand that’s just made our Halloween.”

    (It made mine, too!)

    Having A ‘Hey’ Day

    | MN, USA | Awesome Workers, Funny Names

    (I work in a store that sells various parts for various machines. It’s a policy/allowance that customers can bring in items that need a replacement to help us better identify what they are looking for at the store. This particular customer brings in an item I’ve never seen before.)

    Customer #1: “Hello, can you help me find a replacement part for this?”

    Me: “I can definitely try; do you know what it is?”

    Customer #1: “Yes, it’s a fuel tank cap.”

    Me: *after looking through the book to see if we have anything like it* “I’m afraid we don’t sell that in our store, but we can order it for you special if you’d like.”

    (The customer now turns extremely rude.)

    Customer #1: “You know what, I’m just gonna go find a store that actually sells what they say they are going to sell, and actually has it in stock. Okay, missy?”

    (She turns to walk away, and I go to finish a task I had started.)

    Customer #1: “Hey! Hey you in the shirt!”

    (I turn around to see the customer who had the tank cap is talking to me again.)

    Customer #1: “Hey, my husband needs help here.”

    Me: “How can I help you, sir?”

    Customer #2: “Yea, I’m looking for [spray] for my cattle.”

    (I lead him to the aisle that has the items he is looking for.)

    Me: “Is that it for you, sir?”

    Customer #2: “Yes, thank you.”

    Customer #1: *under her breath* “At least she found what HE was looking for!”

    (I start to walk away again when I hear shouting from the same customer.)

    Customer #1: “Hey, HEY YOU! MY HUSBAND HAS A QUESTION!”

    (I go and help Customer #2, with Customer #1 making very rude comments about my service to her. Finally, I turn and face her.)

    Me: “Ma’am, I would love to help you order that part you are looking for; however, I will have to wait until you are not negatively commenting every move I make. I am very sorry we did not have the part you wanted in the store, but I offered you another option which you clearly stated was not in your interest. If you change your mind, I will be down aisle four. Have a nice day.”

    (I start walking away now, being the husband is done.)

    Customer #1: “Hey—”

    Me: “My name is not ‘Hey,’ and I would like it very much if you referred to me properly, as I have with you. If you do have any more questions, I will be down aisle four.”

    (I never did get a complaint.)

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