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    Category: Awesome Workers

    Those Books Can Be Killer To Finish

    | KY, USA | Awesome Customers, Awesome Workers, Books & Reading, History

    (I’m the customer in this situation:)

    Me: “I’m looking for a copy of Les Mis and I found several different copies from different publishers. What do you recommend?”

    Staff Member: “Well, it depends. Do you want a smaller-size copy that’d fit in your purse so you can take it anywhere?”

    Me: “Well… the print in those can get pretty tiny… Actually, I’m looking for a book hefty enough to kill someone with.”

    Staff Member: “…”

    Me: “Sorry.”

    Staff Member: “In that case, I suggest Tolstoy or Proust.”

    The Best Trait(or) Of A Good Customer

    , | Australia | Awesome Customers, Awesome Workers

    (I work for a well known supermarket that has exactly one equally popular competitor in Australia. It’s a well known ‘feud,’ if you will. A customer I don’t recognise comes in and starts looking closely at all our items.)

    Customer: *muttering to herself* “Um… can I ask you some stupid questions?”

    Me: *chuckling* “Of course.”

    Customer: *sheepishly* “I usually shop at [Competitor]…”

    (She seems like an understanding type, so I take a risk.)

    Me: “Traitor. We don’t like your kind.”

    Customer: *flails* “I’m so sorry. Please forgive me!”

    (We find everything she’s looking for and she starts walking away.)

    Me: “Thank you for shopping at [Store]!”

    Customer: “I might even come back! “

    A Healing Cup Of Coffee

    | SC, USA | Awesome Workers, Family & Kids, Food & Drink, Top

    (It’s the week before finals, and my sister and I are both feeling the stress. We end up driving out to the nearest coffee chain with an armload of homework. I’ve only been there twice, but my sister frequently refers to it as probably the nicest branch of this coffee chain ever, by which she always means the people there. We order our drinks and sit down on a little couch in the corner. We end up waiting for a really long time, and people who have ordered after us are getting their drinks before us. My sister looks up from her computer.)

    Sister: “This is very unusual for them.”

    (About 20 minutes later, the woman who took our orders hurries over with our drinks and gift cards, apologizing profusely. Evidently, the ticket had gotten lost or something like that.)

    Cashier: “I am so sorry about this! Just take these to any [Coffee Chain], and you’ll get a drink for free.”

    Me: “Oh, it’s all right; we weren’t waiting THAT long!”

    (My sister and I try to reassure her that we’re not upset. She starts to walk away, then stops. She looks at my sister and I quizzically.)

    Cashier: “Sorry, but… are you two twins?”

    Sister: “Yes, we are!”

    Cashier: “My husband is a twin. Was a twin. His sister died really recently and…” *she stops for a moment to compose herself* “And yesterday was the first time he’s had to celebrate his birthday without her.”

    (My sister and I both express our sympathy and condolences, and she kind of laughs.)

    Cashier: “I don’t even know why I’m telling you this.”

    Me: “Maybe that’s why the drinks were delayed; because you needed someone to talk to.”

    (Maybe it was an odd statement, but I really felt that if the drinks were on time, she wouldn’t have been able to talk to us about being a twin and losing a twin. Ma’am, I hope you and your husband are doing better now, wherever you are. Thank you for the gift cards!)

    Read Your Food For Thoughts

    | Somerset, England, UK | At The Checkout, Awesome Workers, Food & Drink, Geeks Rule

    (I work Saturdays at a local pub and it tends to be a very quiet shift. The chef comes up to the bar to check the evening’s reservations just as a customer is ordering.)

    Customer: “Can I have the ham and tomato baguette, but no tomato?”

    (I look to the chef and he nods.)

    Me: “Certainly.” *hits button for ham and tomato baguette* “What table was that?”

    Customer: “Table six.”

    (The chef leaves, giving me a thumbs up so I know he knows what to do.)

    Me: “Okay that’s [price].”

    Customer: *handing over the money* “Don’t you have to write a note?”

    Me: “A note?”

    Customer: “On the till, don’t you have to write a note letting the chef know?”

    Me: *hands them their change* “No, he already knows.”

    Customer: “How? Is he psychic?”

    Me: “He was the guy that was just up here. He heard you.”

    Customer: *walking away, muttering* “More fun when I thought he was psychic.”

    Transcending Bigotry

    | Yorkshire, England, UK | Awesome Workers, Health & Body, Top

    (I am in a bank after losing my purse, looking visibly distressed, in the queue after dealing with a customer service agent that was no help.)

    Bank Teller: “May I help you, sir?”

    Me: “I’m sorry, but I’m not a ‘sir.’”

    Bank Teller: “Oh. Do you mind if… I… uh…”

    Me: “Ask if I’m transgender?”

    Bank Teller: “Yes.”

    Me: “Yes, I am. I have just lost all my cards, and I can’t get replacements issued, because they’re saying I’m not who I say I am.”

    Bank Teller: “That’s fine. Someone I’m close to faces similar issues to you. If you can just confirm some security details, I can get you some new cards and give you some money from your account.”

    Me: “Brilliant, thank you.”

    (After confirming my details:)

    Bank Teller: “I have an idea; I could place a note on your account. It may not help, but next time you could mention that if they look in the customer notes that you are a transgender person. Here:” *shows me some text on the screen*

    Me: “That’s perfect. Thank you.”

    Bank Teller: “No worries. You shouldn’t be faced with more problems when you’re already having a bad day.”

    (Thank you, anonymous bank teller. You restored my faith in humanity!)

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