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    Category: Awesome Customers

    Please Be Civil To Partnerships

    | Bury St. Edmunds, England, UK | At The Checkout, Awesome Customers, Bigotry, Top

    (I’m male. I’m chatting away to Customer #1 whilst scanning her items. We are talking about cakes.)

    Customer #1: “My husband doesn’t like the walnut one.”

    Me: *laughing* “Nor does my boyfriend. It means I can eat as much as I want in front of him and not have to sha—”

    Customer #1: “Your boyfriend? That’s disgusting. I didn’t realise [Company] hired your type!”

    (At this point, Customer #2, a sweet little old lady who has been waiting in the queue, speaks up.)

    Customer #2: “You leave him alone! He’s been nothing but helpful and you were happy to chat to him when you thought he was straight. Besides, I’ve seen him and his boyfriend in town, and he’s bloody gorgeous!”

    Customer #1: “Well! I never!”

    (She pays and flounces away.)

    Customer #2: *to me* “You tell that boyfriend of yours that I think you two look very happy together and may you be together a long time.”

    Me: “Thank you! I will!”

    (Months later, when my boyfriend and I decided to get a civil partnership, Customer #2 screamed with joy when I told her!)

    Two Sides Of The Same Very Reasonable Coin

    | Vancouver, BC, Canada | At The Checkout, Awesome Customers, Top

    (Two different customers approach me at the same time to ask for help.)

    Customers #1 & #2: “Excuse me!”

    Me: “Yes, how may I help you?”

    (I soon realize that the customers have no relation to each other, as they ask me for help in two completely different departments.)

    Me: “Hmm, how should I do this? Who do I help first?”

    (Judging by their body language, neither customer wants to back down. So I reach into my pocket and pull out a coin.)

    Me: “All right, we’ll do it this way. Heads or tails?”

    Customer #1: “Heads!”

    Customer #2: “Guess that makes me tails, then.”

    (I flip the coin, and it lands tails.)

    Customer #2: “Yes!”

    Me: “Okay, ma’am, let’s go. And sir, I’ll be with you as soon as I’m done with her.”

    Customer #1: “Fair enough.”

    (I wish more customers were that easy to deal with!)

    Thinking Outside The Box, Part 5

    | Portland, OR, USA | Awesome Customers, Bizarre

    Me: *to a customer that has just walked in* “Hi, there! Go ahead and sit anywhere you like!”

    Customer: “Can we sit outside?”

    Me: “That certainly qualifies!”

    Related:
    Thinking Outside The Box, Part 4
    Thinking Outside The Box, Part 3
    Thinking Outside The Box, Part 2

    Counting And Discounting

    | Sydney, NSW, Australia | At The Checkout, Awesome Customers, Family & Kids, Math & Science, Money, Top

    (I’m a cashier at a place that sells small items of furniture, storage containers, and so on. We are having a 10% off sale. My last customer caused a huge amount of trouble due to getting angry and shouting over not understanding the difference between 10% and $10, so I’m feeling frazzled. A mother and her child, probably seven or eight, come up to my register and start unloading their items while they talk.)

    Mother: *to the kid* “Now, this container was $19.95, but we bought two, so how much is that?”

    Kid: “$39.90!”

    Mother: “Well done! But remember, there’s 10% off today. What’s 10% of $39.90?”

    Kid: “$3.99, so the real price would be… umm, $35.91?”

    Mother: “That’s right! Nicely done! But now here comes the hard one, so look out! I have my membership card!”

    (The child’s eyes widen. Membership cards give a further 25% discount.)

    Kid: “Okay, okay, umm…”

    Mother: “You can do it!”

    (By this time, I’ve scanned the items and bagged them. Just as I’m about to say the total, the child beats me to it.)

    Kid: “$26.93!”

    Mother: “Fantastic job! I think we get to stop at the playground on the way home!”

    Kid: “Yes!” *jumps up and down gleefully*

    (After my last customer, a fully grown man who couldn’t understand what a percentage was, I’m literally dumbfounded. In the end, I call my manager and we give the mother a further employee discount, which her child also worked out.)

    Dislocated Their Brain

    | ON, Canada | Awesome Customers, Family & Kids, Geography

    (I’m the dumb customer in this one. My family and I are at a hardware store, and have discovered that they don’t have any more of the item we want. The salesperson is looking up if any other stores in the area have it.)

    Salesperson: “So [Location #1] has two, [Location #2] has six, and [Location #3] has sixteen.”

    Me: “What about [Location #4]?”

    Salesperson: “Um… that’s the location you’re in right now.”

    Mom: *to me* “Long day, honey?”

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