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  • August Theme Of The Month: Best. Customer. Ever!

    Category: Awesome Customers

    Comic: Starting A New Year Revolution

    , | OH, USA | At The Checkout, Awesome Customers, Comics, Food & Drink, Holidays

    The Sweetest Thing Wasn’t The Candy

    | USA | At The Checkout, Awesome Customers, Money

    (The ice cream shop I work at also sells candy in a separate section. Since I’m working alone, I’ve closed the candy section. A girl who looks about nine comes in.)

    Girl: “Excuse me, could I go in the candy spot?”

    Me: “Sure.”

    (I open the section and let her wander around. I notice she keeps approaching the candy bars, then backing away looking disappointed.)

    Me: “Are you looking for something special?”

    Girl: *shyly* “I only have this much…”

    (She holds out her hand, revealing about twenty cents in nickels and pennies.)

    Me: “Why don’t you look at the bulk bins? We sell that candy by the weight, so you can probably get something from there.”

    (She heads to the bins I’m pointing at and carefully counts out a few candies to weigh.)

    Me: “Okay, that’s going to be fourteen cents. Do you want to get a few more?”

    Girl: “Nope, that’s just enough!”

    (She handed me the money, but still had a few cents in her hand. As she took the bag from me, she dropped the remaining change in the tip jar and scurried out. She gave up a little extra candy to give me a tip. It was far from my largest tip, but it was my favorite.)

    Fixing For A Fixing

    | London, England, UK | At The Checkout, Awesome Customers, Bigotry, Family & Kids

    (In my local supermarket, there’s a very nice chap who usually works behind the tobacco counter. I have no idea what his preference is, but he’s obviously flamboyant and camp. He’s also always very friendly and helpful to everyone.)

    Angry Customer: “God, that f****** [homophobic slur] is so slow!”

    (Everyone else in the queue turns in astonishment, not sure that they just heard that. The angry customer continues ranting:)

    Angry Customer: “Those d*** gays; they’re everywhere! I don’t know what’s wrong with—OW! OW!”

    (We all look down to see a five year old standing there, kicking the ranting guy hard in the shins, repeatedly.)

    Child: “You’re—” *kick* “—not—” *kick* “—a—” *kick* “—nice—” *kick* “—man—” *kick*

    (The angry customer grabs the child, to the complete shock of everyone watching, at which point he is tackled by several people.)

    Angry Customer: “I have my rights! I have been assaulted!”

    (The police arrive very quickly, and calm the situation.)

    Policeman: *to angry customer* “Well, we’ve heard from all these people that you grabbed and then tried to hit that little girl. Is that true?”

    Angry Customer: “I demand you arrest her! She attacked me! She’s guilty of assault!”

    Policeman: “She’s five! She can’t legally commit any crime. You, on the other hand, have assaulted a small child and are now under arrest.”

    (The best bit of the entire story? Various people offered to buy the little girl some sweets.)

    Little Girl: “No! I don’t want sweets. I want this!”

    (She has a cheap 50-piece toolset with screwdrivers, pliers, and so-on. We confirm with her mum that it is okay to buy that for her at that age.)

    Mum: “Sure, why not? You’ve already seen that she likes fixing things.”

    A Layaway Payaway

    | USA | Awesome Customers, Holidays, Theme Of The Month

    (I worked the service desk of a popular chain toy store that offers layaway last Christmas. One night a lady comes up to speak with my coworker.)

    Coworker: “Welcome to [Toy Store]. How can I help you this evening?”

    Customer: “Hi, I’m sure this sounds unusual, but I was wondering if I could pay off a layaway?”

    Coworker: *not seeing why this is unusual* “Sure, do you have the layaway number or the name it’s under?”

    Customer: “No, I mean a random one, someone who hasn’t paid theirs off yet. I’d like to pay it for them anonymously.”

    (This is within two days of the final pickup day for layaway.)

    Coworker: *to me* “Uh, do you know if this is allowed?”

    Me: “I’m not sure. Let me call the manager and find out how this would work.”

    (I spoke with the manager on duty and he was able to pull up a random account and allowed the woman to pay it off. Later he called the family to let them know their Christmas presents were completely paid for and they could come pick them up. My coworker and I were amazed that this lady would do this for a complete stranger and were in a great mood for the rest of our shift.)

    Enough To Bring A Teal To Your Eyes

    | WI, USA | Awesome Customers, Family & Kids, Top

    (I volunteer for our local museum during a popular traveling Sherlock Holmes exhibit. When it is slow, I will walk along with visitors and chat. I am walking with a young mom and her four-year-old daughter. They love the exhibit, and go to the gift shop. I am on a break and stop by the gift shop to say hi to the woman working the register.)

    Little Girl: “Hey! You are the lady that helped us!”

    Me: “Yes, I am. Did you find anything?”

    (She shows me a handful of marbles, one in every color we offered.)

    Little Girl: “What is your favorite color?”

    Me: “I really like the teal ones.”

    (She scampers away, and I don’t think much of it as I have these conversations with kids a lot. I am talking with the mom when her daughter comes back.)

    Little Girl: “Here! This is for you!”

    (She hands me a teal marble.)

    Me: “it’s beautiful, thank you!”

    Little Girl: “It’s a friendship marble. Now we’ll always be friends!”

    Mom: “[Little Girl] and I are on our own. Her dad left us when she was born and I’ve been trying to make sure she has great values.”

    Me: “You’ve done an amazing job! She is a real gem; I loved talking with you today!”

    (I slip the cashier money to pay for the girl’s marbles, and when she is told her marbles are free, she tears up.)

    Little Girl: “Mom and I don’t have a lot of money; we saved just to come here!”

    Me: “Well, in that case…”

    (I refunded their admission and paid for it myself. I made sure they got two free passes for the museum for their next visit, and they came and saw me for the next exhibit. The little girl was just as pleasant as she was the first time. And the teal marble? She had it in her pocket, and since I carry mine in my purse, I had mine that day as well.)

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