November Theme Of The Month: Black Friday!

Category: Awesome Customers

Piloting A New Reason To Drink

| Norway | Awesome Customers, Food & Drink

(I am working in a bar calling last orders. Finishing the last orders, I go on to clean down the bar and finish off. A man walks over to the bar and asks for a beer. Licensing law being very strict in Norway I’m in no way allowed to sell that beer after closing hours.)

Customer: “One beer, please.”

Me: “Sorry, we are closed and I can’t sell you a beer.”

Customer: “Come on, I’ll finish the beer by the time you have finished.”

Me: “Sorry, no can do. It’s the law.”

Customer: “It’s been a long hard day and all I ask is one beer, please?”

Me: “Look, if you are getting to airport at 2:15 and your plane is leaving at 2:00, you’re not getting on that plane, are you?”

Customer: “If I’m flying at 2:00 the plane is waiting for me, because I’m the pilot!”

(He got the beer…)

Seeking A Truly Honest Opinion

| AB, Canada | Awesome Customers

(I’m shopping in a popular trendy store, carrying my jacket and my purse, and I’m holding a few things I want to try on when a guy walks up to me.)

Guy: “Hi. You don’t work here, do you?”

Me: “Uh, no.”

Guy: “Oh, good. What do you think of this jacket?” *holds out his arms to display the jacket he’s trying on*

That’s How You Wish The Cookie Crumbled

| Acton, MA, USA | At The Checkout, Awesome Customers

(I am on checkout.)

Customer: *notices the shopping carts full of items other customers didn’t want* “What are all those?”

Me: “These are things other people decided they didn’t want.”

Customer: *looks confused* “That’s strange.”

Me: “Well, it’s better that they bring them up here for us to put away then leave them on a random place on the shelf.”

Customer: *looks confused and surprised* “Why would people do that? Why not just put it back where they found it.”

Me: “They’re lazy? Or they can’t find where it goes.”

Customer: *quietly looks confused*

Me: “Have you ever worked retail?”

Customer: “No, never.”

Me: “…Huh. Normally it’s only people who’ve worked retail that do that, because they know what it’s like.” *I finish bagging their stuff and give them their receipt* “Here you go. Have a good holiday.”

Customer: “Thank you. You, too.”

Me: *to myself* “We need something like cookies we can give out to good customers.”

The Route Of Shared Pain

| USA | Awesome Customers, Awesome Workers, Technology, Top

(I work tech support in a call centre, which can involve long and draining days. I take a break and head down to the mall adjacent to us and am browsing some items in an electronic store. Many of the items are the same ones I provide technical support for. I approach an employee to ask a question about a sale they have on their wireless routers.)

Me: “Hi, I wanted to ask about these wireless routers.”

Employee: *suddenly looking scared* “…Yes?”

Me: “I notice the sale is for the tri-band routers, but does it also apply to the quad-band?”

Employee: *looking surprised* “Oh. Sorry, it’s just I’ve been asked very different kinds of questions today.”

Me: “Let me guess. They’re surprised you have to plug them in because they should be ‘wireless?'”

Employee: “Yes! How did you know?”

Me: “I work tech support across the street. I had a call today asking why the ‘box of Internet’ had to talk to the clouds, and ‘why was the Internet all the way up there in the first place?'”

Employee: “Can… can I give you a hug?”

Don’t Drink And Dial And Deliver

| BC, Canada | Awesome Customers, Awesome Workers, Food & Drink, Money

(In this story, I’m the unreasonable customer. I had just come back from a bar with my friends, and we are all drunk & craving Chinese food. It’s rather late, but we REALLY wanted some Chinese food, so I call up a nearby restaurant.)

Owner: “Thank you for calling [Restaurant]. How may I help you?”

Me: “Hi! I’d like to place an order for delivery, please.”

Owner: “I’m sorry, but we’re closed. I’m afraid we’re unable to fulfill orders anymore.”

Me: “Aw, man, really? When did you close?”

Owner: “We actually closed just a few minutes ago.”

Me: “It’s only been a few minutes, right? You couldn’t possibly have started cleaning up already, right? Can’t you do one more order?”

Owner: “I’m sorry sir, but even though the kitchen is still technically open, I still need to send my delivery boy home, as his shift is already over.”

Me: “Is he still there? If he is, tell him that I’ll pay him $50 extra.”

Owner: “One moment, please.”

(The owner puts down his phone and I hear some talking in the background.)

Owner: “All right, he says he’ll do it. May I take your order, sir?”

(I place my order and wait patiently for my food. 20 minutes later, a car pulls up to my driveway. The delivery boy gets out of his car, and walks up to my door with my order.)

Me: “Hi! I’m really sorry for doing this to you, but we’re all drunk as s*** here and the alcohol’s making us want Chinese food.”

Delivery Boy: “It’s okay. You got that $50?”

Me: “H*** yeah, I do!”

Delivery Boy: “Then all is forgiven.”

(I gave him a $50 bill, and I paid for the food on debit. I would later learn that this was very poor judgment on my part, because in my drunken stupor, I ended up choosing the tip option on the debit machine. So not only did I give this poor guy $50, I also gave him a 30% tip on a $90 order. I may have been a dick, but I certainly hope the delivery boy had a good night! Always drink responsibly. Seriously, it may cost you.)