Featured Story:
  • Always Time For A Rhyme
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  • Category: Awesome Customers

    Never Say No To La Novia

    | Roselle, NJ, USA | Awesome Customers, Bigotry, Family & Kids, Top

    (I am watching my girlfriend’s two-year-old sister near the counter while she does her shopping. Her sister is learning to talk in Spanish, so I’m quizzing her with colors. While we’re playing, a seven-year-old girl approaches us and asks to play because she takes Spanish at school. Everything is fine until the girl’s mother comes.)

    Mother: “Leona, what are you doing? You know not to bother people.”

    Me: “Oh, she’s not, ma’am. She just asked to play with me and my girlfriend’s sister.”

    Mother: “Girlfriend?” *thinks for a few moments* “Oh, a close friend! Sorry, I was thinking you meant a girl you were dating.”

    Me: “I did. I am dating a girl. This little girl is her sister and your daughter was just playing with us. She wasn’t bothering us.”

    Mother: “What?! Leona, you were playing with a homo?!? Come over here, right now!”

    (In tears, the girl slowly approaches her mother, who yells at her about how she knows better than to interact with “h***-bound sinners” like me. She then chides me for “sinning” around such a small child, referring to my girlfriend’s sister. While I’m speechless, a man comes up, who I assume is the girl’s father.)

    Father: *to the mother* “I got the rest of the stuff. What are you yelling about?”

    Mother: *to her daughter* “Tell Daddy what you did!”

    (In hysterics, the girl tells her father what happened, ending her telling by clinging to his leg and apologizing over and over. I’m feeling dreadful and very guilty and am near tears myself. But to my surprise, this happens.)

    Father: *to the mother* “Are you serious?! What is wrong with you?! I don’t even know why I came out with you! Just go wait in the car! Sheesh!”

    (The mother, now apparently embarrassed, exits the store. The father calms his daughter down and apologizes to her and me before leaving. Right after they leave, my girlfriend comes up, having seen the whole thing.)

    My Girlfriend: “I actually know that family. The father moved in next door to me two weeks ago. That girl’s parents are divorced and her parents have joint custody of her, but today is her birthday and she wanted to be with both of them together. They said yes to make her happy, but I don’t think that’ll happen again.”

    (A few weeks later, my girlfriend tells me the father got full custody of his daughter. Now, she and my girlfriend’s sister play together on a daily basis, and I occasionally help her with her Spanish homework.)

    This Apple Falls Far From The IP

    | Manchester, UK | Awesome Customers, Technology, Top

    (I have been trying to help a caller connect her new router up to accept all the wireless devices in her house, as she’s recently changed her internet supplier to us. It’s been almost 40 minutes and not going well, until this happens.)

    Caller: “Well, you’re obviously not getting this! I’ll let my son explain because he’s been working on this for hours.”

    Me: “Okay, ma’am, no problem.”

    (The caller’s son gets on the phone.)

    Caller’s Son: “Right…what’s happening is that my DS isn’t connecting due to our wireless having too high security, so I’ve been trying to drop it from whatever WPA it’s on down to WEP. However, to do this I need to log into the router settings using my IP address. I used the static IP address, but to actually log in I need a username and password. I checked on the internet and it says to use admin and password, but whenever I tried it just cleared both fields.”

    Me: *slightly stunned* “Uh, well, what you could try is the router password that’s specific to you. It should be on the help sheet that came with the router itself.”

    (Around twenty seconds later…)

    Caller’s Son: “Ah, thanks very much. Cheers!

    Me: “No problem. If you have any other queries, feel free to call us again.”

    Caller’s Son: *hangs up*

    Me: *to coworker* “I f***ing love tech savvy kids.”

    Respect Your Zombie Elders

    | Delaware, USA | Awesome Customers, Family & Kids, Top

    (I am a customer at a very popular superstore in my town. I have my five-year-old daughter in line with me. An elderly customer is in front of me talking to the cashier.)

    Cashier: “Hello, how can I help—”

    Customer: “How dare you.”

    Cashier: “Excuse me?”

    Customer: “How dare you wear that keychain!”

    Cashier: “I don’t understand.”

    Customer: “That!”

    (The customer points at the cashier’s keychain, which has a zombie on it.)

    Customer: “How could you support that man in Florida? He ate another man’s face while he was naked! How dare you!”

    (The cashier is completely stunned, but my daughter suddenly steps up to the aggravated woman.)

    My Daughter: “Lady, that man wasn’t a zombie. He was just crazy. Zombie’s aren’t real! You should know that. You’re about a hundred!”

    So Much Pun

    | Springfield, MO, USA | Awesome Customers, Language & Words, Top

    (I’m zoning the laundry aisle at a popular retail store. An elderly couple walks down the aisle. The husband makes a pun of every name brand he walks by.)

    Customer: “CHEER up, dear. We’re in a new ERA now. We’re ALL together, and have everything to GAIN. So SNUGGLE up, but be careful. There’s a TIDE coming in, so SURF’s up!”

    (Best. Old dude. Ever.)

    A Light In The Darkness

    | Canberra, Australia | Awesome Customers, Top

    (Our lighting store is very hands-on with service. On a slow day, I see a customer standing near our counter. She is looking at some lights displayed on the roof.)

    Me: “Hi, can I give you a hand today?”

    Customer: *angry* “NO! You know, you’re the fourth person in ten minutes to ask me for help! I just want to look at the lights. I don’t need any help. I just want to be left alone!”

    Me: “Okay, then.”

    (I walk away, rather surprised by her reaction. I see another customer, an elderly man, and decide to approach him.)

    Me: “Can I give you a hand, or were you just having a look?”

    Elderly Customer: “Just having a look, thank you. You know, you’re the third person to ask me that. What great service you guys have!”

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