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    Category: Awesome Customers

    Mother Mellows Best

    | British Columbia, Canada | Awesome Customers, Bigotry, Top

    (My coworker and I are the only ones on duty at a gas station. We work at a full service gas station, and as it’s July, we’re very busy. I’m outside filling vehicles, while my coworker is inside ringing customers up. Note that I’m kind of timid, while my coworker is kind of hot headed, and we’re both female. A man in his late forties pulls up in his big pickup truck.)

    Me: “Sir? Can I get you to pull ahead a bit and park a little closer to the pump? There are some customers who can’t reach the pump behind you, and you’re too close to the store. They can’t go around you.”

    (The customer doesn’t even look at me and stalks off towards the store.)

    Male Customer: “Fill it. Make d*** sure that you wash the windshield, too!”

    (I begin to do my job. A line is forming behind the truck, and customers are asking me what’s the hold up. I have to explain to them about the customer, and I apologize profusely. Finally, the truck is filled, and I go in to tell my coworker the price.)

    Me: “That’ll be [price].”

    (The man has been standing in line for some time, refusing to let others in front of him while he waits for the price. The store is packed and hot, and the other customers look uncomfortable.)

    Male Customer: “I’d like to pay with my [chain] points card, but I don’t know how many points are on it. Check it.”

    Coworker: “I’m sorry, but we have no way of telling you how many points are on your card. The best I can do for you is to run the card and if it comes up short, charge you that extra.”

    Male Customer: “What?! I make sure I stop at every [chain] station that I can to collect these d*** points! I will not pay for the gas with my own money! Just run the card through one of your machines and tell me how many d*** points I have!”

    Coworker: “Sir, like I told you before, we don’t have any machines that can check your points. If you want to use your card, you can, but if it comes up short I’ll have to charge you the extra.”

    (This goes on for a little while, and my coworker begins to get irate, though she keeps her cool. More customers come in and I try and help others at the second till, but then the man starts yelling at me. I ignore him and try to swipe a customer’s credit card, but the man grabs the card reader from my hand and jams his points card in. The look of shock and hurt on my face must have been apparent, because another customer, a woman maybe a bit older than the man, steps in.)

    Female Customer: *to the male customer* “WHAT THE F*** DO YOU THINK YOU’RE DOING? You’ve got a room full of people AND a bunch of cars outside waiting for you to get your a** out of the way and get out of here! You’ve been rude to these girls who have been nothing but polite to you, and now you’re starting to piss me off! And I’m sure I’m not the only one!”

    (The other customers nod and murmur their agreement.)

    Male Customer: “B****, I didn’t ask for your thoughts. Get back to your kitchen and your whining grandchildren!”

    Female Customer: “Is that how you would speak to your mother? Really, didn’t your mother teach you better?”

    (Suddenly, the troublesome customer doesn’t seem to be so angry. He actually looks a little bit scared at the mention of his mother. He begins stuttering and cussing her out, but the fire in him is gone. The lady fixes him the coldest stare I’ve ever seen, and then the customer flings two fifties at my coworker and begins elbowing his way through the sea of people and out of the store. The customers begin applauding and insist the heroine go to the front of the line. She’s only getting two Vitamin Waters and a bag of chips, and since the troublesome customer has given us much more than he needed, my coworker and I pay for her with the change.)

    At Least His Daughter Is On The Right Track

    | Pittsburgh, PA, USA | Awesome Customers, Family & Kids, Food & Drink, Top

    (I’m a 17-year-old girl. I work as a hostess to pay for my gas money at a local restaurant that specializes in seafood. A family of three walks in: a mom, dad, and their daughter. They’re all well-dressed and the daughter is texting away on an iPhone.)

    Wife: “We have a reservation.”

    Me: “Name?”

    Wife: *gives their last name*

    Me: “Ah, yes, here it is. Table for three. If you would please follow me…”

    (I lead them to a table by the window.)

    Wife: “Thank you.”

    Husband: “Don’t thank her! This is unacceptable!”

    Me: “I’m sorry, sir, is there a problem?”

    Husband: “OF COURSE there’s a problem! I want to be seated outside!”

    Me: “My apologies, sir, but all of the tables outside are taken. Your reservation has no specified preference, so according to restaurant policy, I took you to the first available table. Would you like to wait until a table on the patio is open?”

    Husband: “No! I want to be seated right now!”

    Wife: *to her husband* “Calm down, please.”

    Husband: “Your service is horrible!”

    Me: “I can get the manager for you, if you would like.”

    Husband: “Do it, now!”

    (The entire time, the daughter is still texting away. I fetch my manager and he sends me back to work. Two hours later, the family walks out. The daughter slips me something and leaves without a word. It’s a note and three folded twenty dollar bills.)

    Daughter’s Note: “Sorry that my dad is such an a**. I hope this makes up for it, and congratulations on the track meet last Thursday. We stayed inside, just so you know!”

    (Upon closer inspection, it turns out that she runs for one of our rival schools. I knew she looked familiar!)

    A Good Ol’ Fashioned A** Whoopin’, Part 2

    | Turin, Italy | Awesome Customers, Top, Wild & Unruly

    (I’m a customer at a local restaurant. It’s 7:30 pm, so most of the customers haven’t arrived yet and the place is pretty quiet. All of a sudden, a middle-aged customer starts shouting randomly and making obscene gestures to people. A waitress tries to calm him down, but he just doesn’t listen. This goes on for a while, until the same waitress approaches an elderly couple with their dinner.)

    Elderly Wife: “Thank you, dear. Is there any way to make that horrible man stop yelling?”

    Waitress: “I am sorry, ma’am. He keeps ignoring us.”

    Elderly Husband: “He’s just a little kid hoping for attention. Kick him out.”

    Waitress: “I am terribly sorry, but it is our policy not to kick customers unless they are posing a threat to someone. We can not even touch him.”

    Elderly Husband: “Well, that doesn’t apply to me, does it?”

    (With that, the elderly husband stands up, reaches the middle-aged customer and grabs him by an ear. He then drags him on the floor and out of the restaurant, eventually kicking him in the butt. When he comes back to his table, he hands the waitress 40 euros.)

    Elderly Husband: “For the glass he broke on his way out. Bad kids always need a good kick in the butt!”

    Related:
    A Good Ol’ Fashioned A** Whoopin’

    A Knight In Patrolling Armor

    | Costa Rica | Awesome Customers, Bigotry, Top

    Me: “So, your total is going to be of 30 thousand colones (60 USD). Here you go, and have a nice day.”

    Customer: “Oh, you’re so nice. Thank you, too. I was wondering if you could do something else for me?”

    Me: “Sure, what is it?”

    Customer: “I was told at my church that they needed more members, and I was asked to bring a few. Would you mind to come?”

    Me: “Well, I apologize, but I wouldn’t like to.”

    Customer: *gets defensive* “Why? Don’t tell me you think we’re all cultists that don’t care about God!”

    Me: “I’m sure you’re not, but I don’t want to go.”

    Customer: “Why the h*** not, then? I already told you we’re nice people, so why don’t you go?!”

    Me: “Ma’am, if I offended you I apologize, however I don’t want to go. It’s not because you’re nice people or not; it’s because I’m an atheist.”

    Customer: “So, you don’t believe in God, is that it? Well, f*** you! You’re going to Hell! What are you going to tell me next, that you’re a f***ing queer?”

    Me: “In fact, I am a homosexual, but—”

    Customer: “That’s all I needed to know! Being gay is a sin!”

    Me: “Ma’am, I’m going to have to ask you to leave.”

    Customer: “F*** no! You’re kicking me out because I’m a Christian! That’s illegal, and it’s bulls***!”

    (At this point, a man behind her speaks up. Note that he is a police officer in full uniform.)

    Officer: “No, he’s kicking you because you already paid and you’re disturbing the peace. So, I’m going to give you my recommendation: Leave now, or I’ll arrest you.”

    Customer: *suddenly pales and leaves without saying a word*

    Me: “Thank you very much, Officer. Now, how may I help you?”

    Officer: “Actually I didn’t need anything. I was just patrolling when I heard the conflict. However, now that you mention it…” *he blushes a little* “…I need to ask, would you go out in a date with me?”

    Me: “…Of course!”

    (The officer and I have now dating for nearly half a year.)

    The Cosplayer Is Always Right

    | Madrid, Spain | Awesome Customers, Food & Drink, Geeks Rule, Top, Wild & Unruly

    (Our Japanese restaurant is near a school that annually hosts an anime convention. So, it’s fairly common to have cosplayers among our customers at the time of the con. The owner is okay with it as long as they don’t annoy the other customers. On this day, we seat twelve cosplayers and, later, I seat three young customers near them.)

    Young Customer #1: “What is this? Why are those guys costumed?”

    Me: “Oh, there’s a large anime convention ongoing at the local school. It’s rather common to see them at the times of the gathering.”

    Young Customer #1: *chuckles* “Yeah, what a bunch of dorks.”

    Young Customer #2: “Total nerds.”

    (Since there are no other free tables and they didn’t pre-order a table, they sit near the cosplayers while mocking them under their breath. In the meantime, a cosplayer of Pikachu is talking somewhat loudly on his phone.)

    Young Customer #2: *waves at me* “Hey, you! Tell those dorks to shut up!”

    Halo Cosplayer: “Oh, I’m sorry, sir.” *to ‘Pikachu’* “Dude, not so loud. You’re bothering people.”

    Pikachu Cosplayer: “What? Oh, sorry to bother you guys.” *starts talking again, but much quieter*

    Young Customer #3: “Yeah, that’s right. Shut up, you virgin nerd!”

    Young Customer #1: “Go back to the library, virgins!”

    (At this point, I warn the owner about the behavior of the younger customers. He immediately goes to their table.)

    Owner: “What seems to be the problem?”

    Young Customer #1: “It’s not our fault. Those nerds started to insult us! We’re not going to stay here and do nothing!”

    Owner: “My staff told me the contrary, actually.”

    Young Customer #3: “What?! That b***h waitress is lying!”

    Owner: “Sir, I won’t allow you to insult my staff or customers. Those cosplayers were extremely polite and quiet during their meals, unlike you. If someone must be thrown out, it’s you.”

    (In the blink of an eye, one of the young customers gets up and tries to grab the owner. However, to our surprise, one of the cosplayers playing Batman grabs him by the hair, slams him on the table and holds him still.)

    Young Customer #1: “OW! That f***ing hurts! Who the f*** do you think you are, you motherf***er?!”

    Batman Cosplayer: *in a raspy tone* “I am vengeance. I am the night. I am… Batman.”

    (The two other customers begin to yell, but quickly shut up when all the cosplayers get up and surround them, showing that most of them are clearly larger than them. The mall security arrests the bad customers, and the cosplayers leave after apologizing for the trouble. However, it’s not before we snap a picture with them. Now, we frequently joke about that time when Batman, Pikachu and Master Chief saved the restaurant!)

    Related:
    The Costumer Is Always Right

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