Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • The Offer Is Sub-Standard
    (1,834 thumbs up)
  • August Theme Of The Month: We Are Closed!
    Submit your story today!

    Category: Awesome Customers

    A Beautiful Soul

    | NH, USA | Awesome Customers, Family & Kids, Top

    (There’s a photo up on the wall of the studio that has a coworker, a former coworker, and myself in it. People unfortunately usually comment on the former coworker’s appearance. A family comes in with four girls; the second oldest is about 15 and looks at the photo.)

    15-year-old Girl: “Oh, she’s really ugly. Look at this ugly girl!”

    Mother: “Don’t say things like that out loud.”

    15-year-old Girl: “But she’s so ugly!” *turns to her five-year-old sister* “She’s ugly, isn’t she? See how ugly she is!”

    Little Sister: “Um, I think ALL these girls are pretty!” *smiles and walks away*

    (She made my day!)

    Saved By The Buff Belle

    , | USA | Awesome Customers, Bigotry, Food & Drink, Top, Wild & Unruly

    (Note: In this case, the cashier has made an error and given the customer the wrong item. However, it doesn’t justify what transpires next…)

    Customer: “I did NOT order this salad, you stupid bimbo!”

    (The customer throws the salad right at the cashier.)

    Cashier: “Hey!”

    Customer: “I did NOT order a f***ing salad!”

    Cashier: “Oh, I’m so sorry. That was my mistake.”

    Customer: “I want my entire order free!”

    Cashier: “I’m sorry, sir, but it does not work that way. I sincerely apologize for the error.”

    Customer: “I want my food free!”

    (The customer throws the rest of his food at the cashier, hitting another cashier who has stepped over to help wipe the mess. The manager, who has seen everything happen, speaks up.)

    Manager: “Sir, you do not do that to my employees. I’m going to have to ask you to pay not just for your order, but the salad that you have now ruined.”

    Customer: “Who are you, and what gives you the right to demand that?!”

    Manager: “I am the manager.”

    Customer: “No, you’re not. You’re a woman!”

    Manager: “I assure you, I am. This is my name tag.”

    (The manager presents her name tag, which says “Robin.”)

    Customer: “You stole that off your real manager, a man! Females spell it R-O-B-Y-N!”

    Manager: “I’m sorry if it’s confusing, but I am the manager, and that is how my name is spelled. Nevertheless, I’m going to ask you to pay for the food you threw and apologize.”

    Customer: “I want my food free! That’s it!”

    (Suddenly, a short but very muscular woman shows up and drags the customer from the counter to a wall. She is a customer who has also been watching the commotion.)

    Woman: *to the customer* “You, pay up, or you’ll have ME to deal with!”

    Customer: “Um, okay! Okay!” *pays and leaves immediately*

    (The woman who saved the day? She got a free meal!)

    Good Things Come In Small Dosages

    | New York, USA | At The Checkout, Awesome Customers, Family & Kids, Top

    (My coworker at the pharmacy has been working with a customer who seems to be having the worst day. Unfortunately, my coworker is the victim of the customer’s mood, and he has reduced the poor girl to tears. Behind this customer is a young father in his mid-20s and his three sons, aged probably six, two, and less than a year old. The young father is clearly upset with the behavior of the customer in front of him, but, probably for the sake of his children, is keeping his mouth shut. Out of nowhere, his six-year-old son speaks up.)

    Six-year-old Son: “‘Scuse me, sir? I think you’ll probably get what you need easier in life if you’re nice to people. You’re making the pretty lady sad and she didn’t do anything wrong.”

    Customer: *clearly shocked* “Didn’t your father here teach you to mind your own business, son?!”

    (The young father is actually grinning proudly, and reaches over to high-five his son.)

    Father: “Actually, I taught him not to raise his voice at good, honest people.”

    Customer: *clearly embarrassed, pays and leaves quickly*

    Six-year-old Son: *to my coworker* “Can I give you a hug? If anyone gives you trouble, call me!”

    (My coworker was very impressed by the brave little boy’s actions, while his father proudly teared up. I doubt the family will ever have to pay at our pharmacy again, and my coworker has a new best friend!)

    Abandon All Mope Ye Who Enter Here

    | Victoria, Australia | Awesome Customers, Love/Romance, Top

    (I’m a 21-year-old girl at work and feeling a bit sad, having broken up with my long-term boyfriend earlier in the week. One of our regular customers, who is 24, is standing around talking to me and my female coworker. Another regular customer, a lovely elderly German man who we call ‘Dante’ because of his favourite game, comes in shortly afterwards.)

    Me: *to Dante* “Hello! How’s Dante’s Inferno going?”

    Dante: “Oh, it’s just great! I love it. But I’ve been playing some other games lately…”

    (He goes on to tell us what he’s been up to. The young customer joins the conversation, too. Once Dante has finished telling us what games he’s playing, he turns to the young customer.)

    Dante: “So, why do you hang around here, young man? I hope you’re not troubling these lovely girls.”

    Young Customer: “Nah, I just hang around and talk, really.”

    Dante: “Ahh, I see. You like one of these girls, huh? I know you do!”

    Young Customer: *laughs and turns red* “How do you know that?”

    Dante: “Well, if you come in every day just to chat, you must not have a girlfriend.” *turns to me* “Darling, are you single?”

    Me: “Umm, yeah. I am.”

    Dante: “You two should get together! You’re nice and he’s nice…” *turns back to the young customer* “…and you’d get free games!”

    Young Customer: “Oh, I dunno. She probably wouldn’t give me free games.”

    Dante: “Yes, she would! You’d be her boyfriend. She’d have to!” *turns to me and steps closer, talking softly in my ear* “Just think about it, yes? He’s a good boy. He’d be lucky to have a girl like you!”

    Me: *grinning ear-to-ear* “Thanks, I’ll think about it!”

    (Two months later, I realised how much of a ‘good boy’ the young customer really was, and it turned out that he’d had a crush on me for a while. We’ve been seeing each other for 8 months now, and a few weeks ago I ran into Dante at a local coffee shop. When I told him he’d been right about us, he was over the moon!)

    Self-Serving Stupidity Will Not Be Served

    | Cincinnati, OH, USA | At The Checkout, Awesome Customers, Top

    (I am a customer, standing third in line behind a very well-dressed woman in her 50s—we’ll call her Customer #1. The cashier, in her 70s, has just finished ringing out a young 20-something woman with pink hair. It is about 1 am and I am dead tired, literally swaying on my feet. There are three other customers behind me, which we’ll call Customers #2-#4.)

    Cashier: *to Customer #1* “Oh dear, just a moment!”

    (With that, the cashier runs off after the pink-haired customer, who has left behind a gift card she just purchased. Angrily, Customer #1 slams a 24-pack of canned drinks on the counter and turns to me.)

    Customer #1: “I bet she is going to try to make me put this back in my cart, but I won’t. It’s a little game I like to play called, ‘Who’s Getting Paid for This?’”

    (Note: Customer #1 has left a 40-pound bag of cat litter and 20-pound bag of cat food in her cart, both heavier than the drinks.)

    Me: *shrugs*

    (The cashier returns, panting and out of breath.)

    Cashier: “Sorry about that. She left her gift c—”

    Customer #1: “I don’t care. Just ring my purchases up!”

    Cashier: “Oh, um… right, sorry.”

    (The cashier rings the small items through, double-bagging the cans and folding the clothing with care, before using the hand scanner to ring up the drinks, the litter, and the cat food.)

    Cashier: “Your total is [price], ma’am.”

    Customer #1: “Well, it’s about time. Load my d*** cart so I can get the h*** out this s***hole!”

    (The cashier sets the bags in the cart around the litter and cat food, and then looks at the 24-pack of drinks.)

    Cashier: “You’ll have to set the pop in the cart, ma’am. I’m sorry, but I can’t lift it.”

    Customer #1: “You can’t lift it? What kind of bulls*** is that? Why the h*** not?”

    Cashier: “I can’t lift over 10 pounds; doctor’s orders.”

    Customer #1: “That is none of my business. Why are you telling me this? Just do your d*** job!”

    Customer #2: *to Customer #1* “You asked her why; that is why she’s telling you. Ugh!”

    Customer #1: *glares at Customer #2* “Well, this is not acceptable. Get your manager over here now. Maybe he can load my cart since you are too lazy.”

    (At this point, I’ve had enough and grab Customer #1′s 24-pack of drinks and set it in her cart.)

    Customer #1: “What the f*** are you doing?!”

    Me: “Lady, it is 1 am. I am tired and want to go home. I will load the d*** groceries in your car if it gets you out of the way faster!”

    Customer #1: “You have no right to touch my groceries!”

    Customer #2: “And you have no right to be such a b****. You didn’t have to lift it, she did…” *points at me* “…even though you obviously were able to put it in the cart and on the counter by yourself. You got your change, so get out of the way!”

    Customers #3 & #4: *echoes of agreement*

    Customer #1: “Well, I never—“

    Me: “It is obvious you have ‘never.’ You have NEVER had to work a low paying job with a**hole customers who get enjoyment out of making your life harder. We get it. Now go away!”

    (I set my two items on the counter as Customer #1 stomps away to customer service.)

    Cashier: *crying silently* “Thank you so much.”

    (Customer #2 and I stand away from the register for a few minutes talking after that. Customer #1 has caused enough trouble at this point to be escorted out of the store by the store manager and security. Afterwards, the store manager hugs his cashier and sends her to break so she can calm down. As it turns out, the cashier is his ailing aunt who has been working while getting chemotherapy. She really isn’t supposed to be working at all, but is unable to afford treatment otherwise.)

    Store Manager: “There is only so much stupid I can tolerate!”

    Page 73/84First...7172737475...Last