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    Category: Awesome Customers

    The Cosplayer Is Always Right

    | Madrid, Spain | Awesome Customers, Food & Drink, Geeks Rule, Top, Wild & Unruly

    (Our Japanese restaurant is near a school that annually hosts an anime convention. So, it’s fairly common to have cosplayers among our customers at the time of the con. The owner is okay with it as long as they don’t annoy the other customers. On this day, we seat twelve cosplayers and, later, I seat three young customers near them.)

    Young Customer #1: “What is this? Why are those guys costumed?”

    Me: “Oh, there’s a large anime convention ongoing at the local school. It’s rather common to see them at the times of the gathering.”

    Young Customer #1: *chuckles* “Yeah, what a bunch of dorks.”

    Young Customer #2: “Total nerds.”

    (Since there are no other free tables and they didn’t pre-order a table, they sit near the cosplayers while mocking them under their breath. In the meantime, a cosplayer of Pikachu is talking somewhat loudly on his phone.)

    Young Customer #2: *waves at me* “Hey, you! Tell those dorks to shut up!”

    Halo Cosplayer: “Oh, I’m sorry, sir.” *to ‘Pikachu’* “Dude, not so loud. You’re bothering people.”

    Pikachu Cosplayer: “What? Oh, sorry to bother you guys.” *starts talking again, but much quieter*

    Young Customer #3: “Yeah, that’s right. Shut up, you virgin nerd!”

    Young Customer #1: “Go back to the library, virgins!”

    (At this point, I warn the owner about the behavior of the younger customers. He immediately goes to their table.)

    Owner: “What seems to be the problem?”

    Young Customer #1: “It’s not our fault. Those nerds started to insult us! We’re not going to stay here and do nothing!”

    Owner: “My staff told me the contrary, actually.”

    Young Customer #3: “What?! That b***h waitress is lying!”

    Owner: “Sir, I won’t allow you to insult my staff or customers. Those cosplayers were extremely polite and quiet during their meals, unlike you. If someone must be thrown out, it’s you.”

    (In the blink of an eye, one of the young customers gets up and tries to grab the owner. However, to our surprise, one of the cosplayers playing Batman grabs him by the hair, slams him on the table and holds him still.)

    Young Customer #1: “OW! That f***ing hurts! Who the f*** do you think you are, you motherf***er?!”

    Batman Cosplayer: *in a raspy tone* “I am vengeance. I am the night. I am… Batman.”

    (The two other customers begin to yell, but quickly shut up when all the cosplayers get up and surround them, showing that most of them are clearly larger than them. The mall security arrests the bad customers, and the cosplayers leave after apologizing for the trouble. However, it’s not before we snap a picture with them. Now, we frequently joke about that time when Batman, Pikachu and Master Chief saved the restaurant!)

    Related:
    The Costumer Is Always Right

    Don’t Get Short With This Customer

    | New York, NY, USA | Awesome Customers, Love/Romance, Technology, Top, Wild & Unruly

    (I am a cashier at a small phone shop in a large mall. At one point, a very tall, very very large man with a scowl on his face steps into line. I can tell that the longer he waits, the shorter his temper gets, so by the time he gets up to the counter about ten minutes later, he’s practically livid.)

    Me: “Hi, how can I help you today?”

    Customer: “Y’all sold me a broken device. How could you sell me broken s***?! Don’t you have any kind of quality control?”

    Me: “Um, what seems to be the problem?”

    Customer: “It don’t work! The f*** you think is the problem?!”

    Me: “I’m sorry to hear that, sir, but—”

    Customer: “I’ve already been waiting here for thirty minutes! Fix it already!”

    (Upon cursory examination of his device, it becomes apparent to me that it has suffered extensive water damage.)

    Me: “Has this device been in contact with water recently?”

    Customer: “No, of course not. I’m not stupid.”

    Me: “Well, sir, I’m afraid that given the nature of the damage to this device, we cannot repair it and it is no longer under warranty.”

    Customer: “Now hold up just a minute, you little b****. I will not have you blaming me for your problems. How dare you?!”

    (Suddenly, he SLAPS me across the face. Caught completely off guard, I take a step back and shut my eyes. But when I look back up, the man is nowhere to be seen. I notice that everyone is looking down at the floor, so I peer over the counter to see him attempting to crawl away, unable to stand up, and clutching a bleeding ear. The next customer in line is an unassuming, bespectacled man that stands no taller than 5’5″.)

    Next Customer: “Hey, are you okay?”

    Me: “Uh, yeah, I’m fine… what just happened?”

    Next Customer: “Oh, I wasn’t just gonna let him do that to you, so I slapped him back.” *his face breaks into a grin*

    Me: “Wait, you… what did you do?”

    (As it turned out, the guy with glasses was trained extensively in multiple forms or martial arts, and had leapt up and performed a cup-handed ear slap on the customer that had assaulted me. My manager has seen what has just happened and walks over.)

    Manager: *to the next customer* “Wow. That was the coolest thing I have ever seen. Thanks for that. You’re welcome to shop here anytime.”

    (Incidentally, I have been dating this short bada** for almost a year now!)

    The Prettiest Customer

    | Avondale, AZ, USA | Awesome Customers, Family & Kids, Top

    (I’m having a bad day as I’ve heard some unfortunate news from a coworker, so my face is a bit somber. A little girl walks up with her parents to my register; her head barely peeks above the counter. I love kids and normally interact with them when I am ringing up the items.)

    Little Girl: *softly* “You’re pretty.”

    (Unfortunately, I can’t hear her because of the beeping from the register.)

    Me: “What was that, sweetie?”

    Little Girl: *louder* “You’re pretty.”

    Me: “Aww, thank you, sweetie.”

    Little Girl: “I hope I am pretty like you when I grow up!”

    (My heart has melted by now.)

    Me: “You are already the prettiest little girl ever! I know you will keep getting prettier as you get older!”

    (I finish the transaction with her parents. As they are slowly walking away, I hear her dad.)

    Dad: “That was very nice, honey. What made you say that?”

    Little Girl: “Because it is true, and she wasn’t smiling when we walked in. And I wanted to get her to smile!”

    (She was right. I was smiling for the rest of my shift!)

    Sticking To One’s Guns

    | Texas, USA | Awesome Customers, Bigotry, Top

    (A squadmate and I from my unit are out at the range, practicing with a pair of higher-priced military style AR rifles. Both of us are wearing civilian clothes and military issue armor and ammo carriers, for practice. A guy in the next lane over has a similarly expensive gun, and the far lane is occupied by an obvious civilian with a much cheaper, wooden rifle.)

    Next Lane: “Look at that s***! Only f****ts use Mosins. It’s a gay rifle!”

    Me: “Oh, that’s not true…” *I look at my buddy* “Do you have a Mosin, darling?”

    My Buddy: *doesn’t miss a beat* “Of course not, baby.”

    (He stops reloading the mag he has and stands very close to me with one arm around my shoulders.)

    Next Lane: *packs up and leaves immediately*

    (I am not gay, but my squad mate is!)

    You Just Got Served

    | Silkeborg, Denmark | At The Checkout, Awesome Customers

    (I used to work at a gas station, and regularly had to train new people. This happens on the first morning shift of my coworker. And elderly man comes in to buy some pastries. There are two other customers in the shop.)

    Coworker: “Good morning, how can I help you?”

    Customer #1: “I would like three of those.” *points at a pastry of which we only have two left*

    Coworker: “I am sorry, but I only have two left of those. Would you like another pastry instead to get the discount?”

    Customer #1: “There you go, talking! Just shut up and do your job!”

    Coworker: “I am sorry sir, but if you would just—”

    Customer #1: “SHUT UP! SHUT UP! SHUT UP! Do your job, b****!”

    (My coworker is now almost in tears, and I, having heard it all, step in.)

    Me: “Sir, you have to be polite! It is her first shift, and there is absolutely no need to be rude. We only have the cakes on display, and since there are just two of the pastries you want—”

    Customer #1: “Another one! Just shut up already! I am in a hurry!”

    (At that moment, the two customers who have been patiently waiting decide they have had enough and speak up.)

    Customer #2: “We don’t want people like you here. If you can’t be nice, get out!”

    Customer #3: “Yeah, just get out!”

    Customer #1: “What poor service!” *hurriedly leaves the shop with his pastries*


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