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    Category: Awesome Customers

    R-E-S-P-E-C-T, Part 2

    | New York, USA | At The Checkout, Awesome Customers, Family & Kids, Top, Wild & Unruly

    (A mother and her two young children (both 4 or 5 years old) come through my checkout line. The mother is on her phone, totally oblivious to her children, who are running around and pulling on my apron strings. We have a spinning carousel with which to bag purchases; as I bag, the children begin spinning it around.)

    Me: “No, no, sweetie… please don’t do that. I’m trying to bag.”

    (Both children ignore me and keep spinning, and as a result I get hit by the carousel.)

    Me: *in pain* “Sweetheart, please don’t do that.”

    (The children continue to ignore me, so I put my knee on it so they can no longer spin it.)

    Me: “Please don’t.” *to the mother* “Ma’am?”

    Mother: *waves me off*

    (I have to lift a 24-pack of water, so I remove my knee from the carrousel. As expected, the children take this opportunity to spin it as hard as possible. I set the water down and stop the carousel.)

    Me: “Excuse me! When a grown up asks you to stop, you stop. This can hurt you if you get close, and we don’t want you to get hurt.”

    Mother: “B****! Don’t tell my kids what to do!”

    Me: “Ma’am, I asked them and I asked you to stop spinning the carrousel. Someone could get hurt.”

    Mother: “That’s bulls***!”

    (At this point, an elderly woman who has been waiting in line speaks up in my defense.)

    Elderly Woman: “Miss, you keep on bagging. This little hussy here should learn to watch her children, and if she can’t, then she shouldn’t have had them!” *to the mother* “In my day, you would be nice to the people at the register! Now, get off the phone and show some respect, because without nice young girls like this you’d never get your groceries and your kids would probably be bleeding on the floor while you’re on the phone too busy to care! What have you to say for yourself?!”

    (The mother was completely speechless and had nothing to say in her defense. Instead, she paid for her stuff and left as quickly as possible!)

    Related:
    R-E-S-P-E-C-T

    High-Strung At Heart

    | UK | Awesome Customers, Family & Kids, Top

    (I work in a toy store that sells a variety of products, aimed at all kinds and all ages. A teenage boy and his young brother come in, and are being quiet and behaving.)

    Girly Voice: “I’M TIRRRREEED.”

    (My back is turned to them, so I expect that they must have a young sister with them. Instead, I turn around to see a tall, pouting, blonde woman in 6-inch heels. Her boys call her “mum”, so it’s clear who she is.)

    Mother: *flails arms and stamps her feet* “I’M BORED! I WANT TO SIT DOWN. MY FEET ARE TIRED! I’M HUNGRY. CAN WE GO NOW? HAVE YOU SPENT YOUR MONEY YET?! I’M GOING BECAUSE I’M BORED AND I’M TIRED—”

    (I’m not the only one to notice her behavior; other customers are agog at this grown woman having a tantrum in a toy shop. While this is going on, an elderly woman at the till smiles at me sweetly.)

    Elderly Woman: “Goodness, if that were my daughter, I’d give her a good slap!”

    Me: “Even at her age?”

    Elderly Woman: “ESPECIALLY at her age!”

    Heroic Mums Prefer To Keep Mum

    | Australia | Awesome Customers, Family & Kids, Food & Drink

    (I’m a customer at a local butcher with my mum. An older customer, maybe in his 60s, is giving the employee behind the counter a hard time. He’s patronising her and being all-around unhelpful. It’s obvious the employee is new and, by the way she is talking, appears to have a disability.)

    Customer: *jabs a finger at the meat* “No! Not that piece! THAT one!”

    (This has been going on for several minutes, and the employee is nearly in tears.)

    Customer: *sarcastically* “I’m only trying to help you, love!”

    (My mum, who is usually very easy-going, suddenly confronts the customer.)

    My Mum: “No, you’re not! You’re being very rude!”

    Customer: “Look, I just want my meat! Is that so hard?”

    My Mum: “Well, you don’t have to be so rude about it! This poor girl is trying her best!”

    Customer: “You can’t talk to me like that! I use to be an officer of the law!”

    My Mum: “That’s worse! You should be ashamed of yourself, a man your age behaving like this!”

    Customer: “Why don’t you step outside! I’ll have you arrested!”

    My Mum: “I’d like to see you try!”

    (Seeing that my mum isn’t going to be intimidated or back down, the customer leaves, looking very subdued. My mum quickly orders her meat and leaves before the employee, who is now truly in tears, can thank her properly.)

    Me: *as we’re leaving* “Mum, she wanted to thank you.”

    My Mum: “Being in one scene was embarrassing enough. I don’t need to be in two, thank-you-very-much!”

    Mother’s Little Yeller

    | Massachusetts, USA | Awesome Customers, Family & Kids, Top

    Me: “A few quick rules before we begin our tour: we don’t allow photography inside the museum and, as everything inside is antique, please try not to touch anything.”

    (At this point, I like to make a side note to any kids in the group to make them feel important. I turn to one of the visitor’s daughters at the front, who is about six years old.)

    Me: “Now, everyone always assumes that I’m talking to you when I go over these rules, but really, I know that you know how to behave. The grownups, on the other hand, think they can do anything because they’re grownups. So you keep an eye on your parents for me, okay?”

    (The visitor’s daughter grins and nods. Sure enough, a few minutes later…)

    Me: “The bed curtains on the bed in here were handmade by a local woman out of homespun linen. She did all the work herself and it took her nearly ten years to—”

    Visitor: “Wow, this is amazing!”

    (The visitor grabs the 250-year-old fabric and starts rubbing it between her fingers.)

    Visitor’s Daughter: *immediately smacks the visitor’s hand away* “Mummy you stop that! You heard what the nice lady said! Grownups have to follow the rules, too!”

    Visitor: *hangs head in shame*

    Other Visitor: “Oh my God, it worked!”

    (The visitor’s daughter gave me a high five on the way out!)

    He’s No Slim Jim, Part 2

    | Robeline, LA, USA | Awesome Customers, Bigotry

    (I’m the girl whose friend is not a Slim Jim. It’s been a busy evening, so when I finally get a free minute, I grab a cleaning rag and go to wipe down the counter near the soda fountains. As I’m walking from behind the counter, a customer walks in, followed closely by Jim.)

    Me: *turning to go back behind the counter* “Good evening! How—”

    Customer: “Yeah, you just thought you were getting a break, b****!”

    (At this point, Jim scowls but doesn’t say anything. After the man makes his purchase, Jim taps him on his shoulder. The guy turns and shrinks back when he sees that Jim is scowling with his arms crossed over his chest. The guy’s head is about level with Jim’s nose and he’s only half as broad.)

    Jim: “What did you just call this young lady?”

    Customer: “I… uh… I said that she… uh… is a very nice young lady. Beautiful, too.”

    Jim: “That’s what I thought.”

    Customer: *slinks around Jim and darts out the door* “Have a good night, gorgeous!”

    Related:
    He’s No Slim Jim


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