Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • Got Him Out Of A Pickle
    (3,136 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Awesome Customers

    The Not So Great Gatsby

    | Redmond, WA, USA | Awesome Customers, Pets & Animals

    (A man sporting a heavy metal t-shirt, torn jeans, facial piercings and green hair approaches my register. As he gets closer I notice he’s cradling a small cat in his arms.)

    Man: “Hey… umm… this is probably going to sound kind of weird but I was just in the parking lot and—”

    (He’s promptly cut off by a shrill scream. We both turn to see a horrified lady charging towards us like a rabid rhino.)

    Lady: “What the h*** are you doing?!”

    Man: “Oh, there you are! Listen—”

    Lady: “Get your filthy meat hooks off my Gatsby! You monster! Let him go!”

    (She violently starts trying to beat the man with her purse. Braving the blows, the man hands the cat over to her.)

    Lady: “Oh, my poor Gatsby! Did the horrible man hurt you? Oh, don’t you worry, I’ll make him pay!” *glaring at me* “You! Call the police right now! And you!” *turns to the punk* “Don’t move! I’m going to see you in jail for trying to kidnap my Gatsby!”

    Man: “Really? Well before you do that ma’am I should warn you that I intend to report you to the SPCA for endangering the life of your pet.”

    Lady: “What?”

    Man: “You left your car window rolled all the way down, and dear Gatsby there climbed out after you went in. I very nearly hit him as he ran out into the parking lot so I thought it only right that I bring him in where he wouldn’t be at risk of getting lost, run over, or kidnapped. Are you saying I should’ve just left him out there where anything could’ve happened, and you thus would most likely have had to go home minus your darling pet?”

    (The lady turns red, drops her shopping, and promptly runs out of the store with her cat.)

    This Customer’s Spirit Is Unsinkable

    , | Derbyshire, England, UK | Awesome Customers, Movies & TV, Top

    (I am quite well-spoken and have what many people refer to as a ‘posh’ accent.)

    Me: “Alright, so that will be £24, please!”

    Customer: “You’re far too posh to be working in a place like this!”

    Me: “Why, thank you! I do tend to hear that rather often! I’ve got to pay my way through university somehow, I suppose.”

    Customer: “Ooh yes! You sound just like that Kate Winslet!”

    Me: “Um, thank you! Have a good night!”

    (About one week passes, when the customer comes through again, this time with her entire family in tow.)

    Customer: “It’s Kate Winslet!”

    Me: “Hello again! How are you all this evening?”

    Customer: “I’d be better if you could just talk at my kids a second!”

    Me: “Okay then. I mean, what would you like me to say?”

    Customer: “They’ve been watching Titanic all week getting ready for this. Say that bit when she’s stuck on the door at the end!”

    Me: “Um… ‘I’ll never let go, Jack!’”

    Customer: *to her kids* “Ha! Didn’t I tell you she sounded just like her?!”

    Me: “Well, I’m glad you liked it. Is there anything else I can help you all with tonight?”

    Customer: “Oh, no thank you, darling. Just stay as you are. It’s so nice to be served by people that are just so happy!”

    (These customers are now regulars, who not only ask me to quote Titanic every time they come through, but also got one of my coworkers to do the ‘Gangnam Style’ dance.)

    Not All Knights Are In Shining Armor

    | Minneapolis, MN, USA | Awesome Customers, Top, Wild & Unruly

    (Two of my children suffer from a rare, genetic bone disease and they both have recently had major surgery. My 10 year old had his hip rebuilt and is using a wheelchair, while my 13 year old had a tumor taken out of his ankle and is using a walker. The 10 year old also uses a walker to move from his chair to the car. I am parked in a handicapped space, and am trying to get them loaded into the car. There are 6 open handicap spaces, but this elderly man decides he needs the space directly next to my driver’s side.)

    Elderly Man: *honking horn* “Get out of the way!”

    Me: “I need to get the kids loaded. I’ll be out of the way shortly.”

    Elderly Man: *honking even louder, scaring my 10 year old* “Get out of the way, lady! You don’t even need this spot.”

    Me: “Sir, my two disabled children do need this spot, but there are several other open spots if you’re in a hurry.”

    (By this time, I have my wheelchair bound child in the car. I set his walker aside to push the chair to the back of my car and retrieve my older child’s walker from the other side of the car. Unfortunately, I am not fast enough. The elderly man honks again, then bullies his way into the spot and DRIVES OVER the walker. I am nearly in tears, and have just put my head down trying to get the wheelchair folded up and put in the trunk of my car. The elderly man gets out of his car while I have the chair half way from the ground to the trunk.)

    Elderly Man: “You’re very rude! You should be ashamed of yourself! You shouldn’t even be using this spot. It’s obvious you don’t need it!”

    Me: *literally slack-jawed* “I’m sorry you feel that way…”

    (As the elderly man leaves, two young men who look like thugs approach me.)

    Young Men: “We’ve seen everything and feel really bad for you. Can we help you get the wheelchair and walkers into your car?”

    Me: *crying and trembling* “Yes…”

    (Not only do the young men get the medical equipment in my car, but they get my 10 year old laughing again with their non-stop jokes. After they finish helping me…)

    Me: “Thank you! Can I do anything to repay your kindness?”

    Young Men: *wave me off* “We’re just doing what decent people would do. Have a pleasant day!”

    (I found out later that they’d noted the elderly man’s tag number and had gone inside to report the incident to the manager. The police were called and the elderly man was held responsible for the damage to the walker.)

    Weekly Roundup: Heartwarming Stories

    | Not Always Right | Awesome Customers, Roundups

    Heartwarming Stories! We feature a lot of stories about bad customers, but these amazing customers will restore your faith in humanity!

    1. No Pranks, Just Thanks (12,785 thumbs up)
      A librarian overhears an uplifting conversation between an autistic child and an extremely caring caretaker!
    2. BOGO: Buy One Give One (4,567 thumbs up)
      An employee gets an unexpected surprise from a BOGO deal and a generous customer.
    3. How To Make An Employee’s Day (1,687 thumbs up)
      A call center worker reveals just how little it takes to make her day!
    4. We Love To See You Smile (2,564 thumbs up)
      An older customer “draws” a smile out of a weary grocery store clerk.
    5. Alls Well That Bookends Well (3,945 thumbs up)
      Two former teenage thieves set things right for a bookstore while setting a good example for their child!

    PS #1: check out our new Extras section, with pictures, videos, and news galore!

    PS #2: Read more roundups here!

    Hair Unapparent For This Fair Parent

    | Eustis, FL, USA | At The Checkout, Awesome Customers, Family & Kids, Health & Body, Top

    (Note: Customer #1 is a well-known regular in her late twenties who has been coming to our store since before her son could walk. She usually sports funky hair while her son is in elementary school and likes talking to the employees. On this day, Customer #1 seems to be in pain but we’re talking as I scan her items while her son is joking about school with the bagger. Another customer, Customer #2, is waiting impatiently.)

    Customer #2: “Will you all stop talking and hurry up?”

    Me: “I apologize, ma’am, but this lady has quite a few items. As you can see, we’re both working as well as talking. If you don’t want to wait, you can take your things to the customer service desk where they’ll be happy to help you.”

    Bagger: *to Customer #1* “Do you need help out today?”

    Customer #1: “Yes, please, and thank you.”

    Customer #2: “What the heck?! Why are you being so d*** lazy? Other people need help out. Do it yourself.”

    Me: “There are other baggers who will happily come over and help you if you need, ma’am.”

    Customer #2: *to Customer #1* “You young people are so d*** lazy these days. You probably stay home and paint your hair all those ridiculous colors. I bet you’ve never even worked a day in your life. What the h*** kind of example are you setting for your kid?”

    Customer #1: “Not that it’s really your business, but you’re wrong. I worked for [local city] before my son was born. I worked at a [local gas station] until the fact that I have [chronic illness 1] and [chronic illness 2] meant I was in too much pain. I’m having a very rough day today and wouldn’t have come out if I didn’t have to pick up my medication and food. [Son] isn’t strong enough to help with the heavy things, so I’m accepting the bagger’s offer to do so.”

    Customer #2: “Well, I, uh…”

    Customer #1′s Son: “You’re a mean lady, and I shouldn’t act like you!”

    Customer #1: “…And that’s the example I set for my son. I hope you learned something too!”

    Page 66/87First...6465666768...Last