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    Category: Awesome Customers

    It Pays To Be Patient, Part 3

    , | Minnesota, USA | At The Checkout, Awesome Customers, Food & Drink

    (I am a manager at a fast food restaurant. Things have been running behind in the kitchen, so we are caught off-guard with a long line of cars, forcing customers to wait while their food is cooked. I deliver an order to one particularly unhappy customer.)

    Me: “Here you go, sir. I’m so sorry about the wait.”

    Customer: *snatches the bag from my hands and screeches off without a word*

    (A couple days later, I am working the morning shift again and the same man comes through the drive-thru.)

    Customer: “Excuse me, were you the girl I was angry with the other morning?”

    Me: “Yes, sir. I’m so sorry for making you wait so long.”

    Customer: “No, I’m sorry. You were just trying to do your job. Have a nice day!”

    (The customer proceeds to place a 10 dollar bill in my hand. I definitely had a nice day!)

    Related:
    It Pays To Be Patient, Part 2
    It Pays To Be Patient

    Painful Showers Bring Mayday Flowers

    | Midwest, USA | Awesome Customers, Health & Body, Wild & Unruly

    (While working at the flower shop, I’m trying to quickly help a pushy customer.)

    Customer #1: “Could you HURRY up? I’m in a rush!”

    (I hurriedly wrap her flowers in tissue. In my rush to appease her, I staple my thumb to the paper. The staple is completely closed, going through BOTH my thumb and the paper. It immediately starts bleeding on her flowers.)

    Me: “OW! Oh, gosh, I need to get some help with this!”

    Customer #1: “No! I need my flowers! Give them to me!”

    Me: “Ma’am, I am bleeding all over your flowers. I need some help getting this out of my thumb. I’m sorry, but you’ll need to wait.”

    Customer #1: “NO! HURRY UP!”

    Me: “Do you want bloody flowers?”

    Customer #1: “I don’t care about your thumb! Get me new flowers!”

    (At this point, I notice Customer #2, who is standing behind her, getting woozy at the sight of my bleeding stapled thumb.)

    Me: *to Customer #2* “Sir, are you going to be okay?”

    Customer #1: “Stop helping him! You’re supposed to be helping me!”

    (Finally, a coworker hears the commotion and comes up front. She immediately gets on rubber gloves and starts trying to pry the staple out.)

    Customer #1: “I can’t believe this! If I wasn’t in such a hurry, I would just go somewhere else!”

    Customer #2: *still looking green* “Lady, just go somewhere else! Leave the poor girl alone!”

    Customer #1: “Lazy employees!” *throws her hands in the air and leaves*

    (Soon, the staple is gone and my wound is bandaged. At least my day ended on a high point—Customer #2 was very pleasant and bought me a flower!)

    R-E-S-P-E-C-T, Part 2

    | New York, USA | At The Checkout, Awesome Customers, Family & Kids, Top, Wild & Unruly

    (A mother and her two young children (both 4 or 5 years old) come through my checkout line. The mother is on her phone, totally oblivious to her children, who are running around and pulling on my apron strings. We have a spinning carousel with which to bag purchases; as I bag, the children begin spinning it around.)

    Me: “No, no, sweetie… please don’t do that. I’m trying to bag.”

    (Both children ignore me and keep spinning, and as a result I get hit by the carousel.)

    Me: *in pain* “Sweetheart, please don’t do that.”

    (The children continue to ignore me, so I put my knee on it so they can no longer spin it.)

    Me: “Please don’t.” *to the mother* “Ma’am?”

    Mother: *waves me off*

    (I have to lift a 24-pack of water, so I remove my knee from the carrousel. As expected, the children take this opportunity to spin it as hard as possible. I set the water down and stop the carousel.)

    Me: “Excuse me! When a grown up asks you to stop, you stop. This can hurt you if you get close, and we don’t want you to get hurt.”

    Mother: “B****! Don’t tell my kids what to do!”

    Me: “Ma’am, I asked them and I asked you to stop spinning the carrousel. Someone could get hurt.”

    Mother: “That’s bulls***!”

    (At this point, an elderly woman who has been waiting in line speaks up in my defense.)

    Elderly Woman: “Miss, you keep on bagging. This little hussy here should learn to watch her children, and if she can’t, then she shouldn’t have had them!” *to the mother* “In my day, you would be nice to the people at the register! Now, get off the phone and show some respect, because without nice young girls like this you’d never get your groceries and your kids would probably be bleeding on the floor while you’re on the phone too busy to care! What have you to say for yourself?!”

    (The mother was completely speechless and had nothing to say in her defense. Instead, she paid for her stuff and left as quickly as possible!)

    Related:
    R-E-S-P-E-C-T

    High-Strung At Heart

    | UK | Awesome Customers, Family & Kids, Top

    (I work in a toy store that sells a variety of products, aimed at all kinds and all ages. A teenage boy and his young brother come in, and are being quiet and behaving.)

    Girly Voice: “I’M TIRRRREEED.”

    (My back is turned to them, so I expect that they must have a young sister with them. Instead, I turn around to see a tall, pouting, blonde woman in 6-inch heels. Her boys call her “mum”, so it’s clear who she is.)

    Mother: *flails arms and stamps her feet* “I’M BORED! I WANT TO SIT DOWN. MY FEET ARE TIRED! I’M HUNGRY. CAN WE GO NOW? HAVE YOU SPENT YOUR MONEY YET?! I’M GOING BECAUSE I’M BORED AND I’M TIRED—”

    (I’m not the only one to notice her behavior; other customers are agog at this grown woman having a tantrum in a toy shop. While this is going on, an elderly woman at the till smiles at me sweetly.)

    Elderly Woman: “Goodness, if that were my daughter, I’d give her a good slap!”

    Me: “Even at her age?”

    Elderly Woman: “ESPECIALLY at her age!”

    Heroic Mums Prefer To Keep Mum

    | Australia | Awesome Customers, Family & Kids, Food & Drink

    (I’m a customer at a local butcher with my mum. An older customer, maybe in his 60s, is giving the employee behind the counter a hard time. He’s patronising her and being all-around unhelpful. It’s obvious the employee is new and, by the way she is talking, appears to have a disability.)

    Customer: *jabs a finger at the meat* “No! Not that piece! THAT one!”

    (This has been going on for several minutes, and the employee is nearly in tears.)

    Customer: *sarcastically* “I’m only trying to help you, love!”

    (My mum, who is usually very easy-going, suddenly confronts the customer.)

    My Mum: “No, you’re not! You’re being very rude!”

    Customer: “Look, I just want my meat! Is that so hard?”

    My Mum: “Well, you don’t have to be so rude about it! This poor girl is trying her best!”

    Customer: “You can’t talk to me like that! I use to be an officer of the law!”

    My Mum: “That’s worse! You should be ashamed of yourself, a man your age behaving like this!”

    Customer: “Why don’t you step outside! I’ll have you arrested!”

    My Mum: “I’d like to see you try!”

    (Seeing that my mum isn’t going to be intimidated or back down, the customer leaves, looking very subdued. My mum quickly orders her meat and leaves before the employee, who is now truly in tears, can thank her properly.)

    Me: *as we’re leaving* “Mum, she wanted to thank you.”

    My Mum: “Being in one scene was embarrassing enough. I don’t need to be in two, thank-you-very-much!”


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