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    Category: Awesome Customers

    Hot Food Can Leave You Feeling Warm & Fuzzy

    , | New Mexico, USA | Awesome Customers, Food & Drink, Top

    (I am working the closing shift at a popular fast food place. It is a few minutes to closing, and I am in a hurry to get everything cleaned so I could go home when a police officer walks in.)

    Officer: *pulls out a note* “Um, you guys have baked potatoes, right?”

    Me: “Yes sir, sour cream and chive, bacon and cheese, and chili and cheese.”

    Officer: “The bacon and cheese, and a cheddar burger?”

    Me: “No problem. Was there anything else for you tonight?”

    Officer: “No, I think that’s it. It’s for a girl we just rescued. She got caught up in human trafficking and we wanted to get her something warm to eat.”

    (Shocked, I finished ringing up his order. I immediately tracked down my manager and convinced him to ring it up as a manager meal, which is free. I also wrote a note that said good luck. The officer thanked me and left. A week later, I saw on the news that she made it home safe.)

    Faith Renewed In The Drive-Thru

    | Columbia, PA, USA | Awesome Customers, Food & Drink, Money, Top

    (A customer comes in, and once she makes it clear that she doesn’t want to order anything, I’m expecting a complaint.)

    Customer: “I know this is going to sound strange, but just hear me out. I went through the drive-thru this morning and they put a burrito in my bag that I didn’t pay for. I would like to pay for that now.”

    Me: “You… came back here to pay for something that you got, but didn’t order?”

    Customer: “Yes!” *beams*

    Me: *flustered and a little confused, I ring up the burrito* “That will be $1.06.”

    (The customer hands me the money happily and goes on her way. For me, this was an incredible show of honesty. Lady, wherever you are, thank you for restoring my faith in humanity.)

    Being The Bigger Man

    | Edinburgh, Scotland, UK | At The Checkout, Awesome Customers, Family & Kids, Top, Wild & Unruly

    (I am standing in a line for a checkout at a supermarket, when I look over and see a family with two kids in another line. The kids are throwing stuff everywhere, tins, bottles, and jars. The cashier, a young girl, is frantically trying to calm them down. Note: I’m pretty big, about 6’3″ and broad, plus I have a black eye, cut nose and a cut across my lip from a sports match the day before.)

    Cashier: *to kids* “Please stop throwing things. Someone’s going to get hurt.”

    Father: “How dare you! You people just get off on telling other people what to do! You’re all just fascists, that’s what!”

    Cashier: “Look, I’m not trying to tell you what to do, but your kids are going to end up hurting someone, and then it’ll be a big problem for all of us.”

    Mother: “Are you threatening us?”

    Cashier: *looking shocked and confused* “No! Not at all. I’m just saying that it would be best if you asked your children to stop before someone gets hurt.”

    Father: “You’re still making threats! Either you stop with that right now or I swear to God I will give you a big problem! I’m going to make you sorry you were born, unless you shut the f*** up right now!”

    (I catch the cashier’s eye, and she looks hopeless. I bend down, pick up a tin thrown by one of the kids and quietly move to just behind the parents.)

    Me: “Excuse me.”

    (They spin round. The father is not that tall, about 5’10″, so he’s pretty much looking me in the neck. I point at my black eye and battered face.)

    Me: “One of your kids just hit me in the face. Is this a problem I should take up with you personally, or should I just call the police?”

    (I’m looming over him now, very much invading his personal space.)

    Father: “Oh, God, I’m sorry! I’m really sorry, I didn’t mean to…”

    Me: “I would recommend you apologise to the nice lady who’s been putting up with you for the last 10 minutes without calling the police. It seems she’s had far more to deal with than me!”

    Peaking At High School Isn’t F-U-N-N-Y

    | USA | At The Checkout, Awesome Customers, Bigotry, Top

    (I’m having a particularly bad day. Customer #1 is a male in his 40′s while Customer #2 is a female in her 20′s.)

    Customer #1: *waving a book in my face* “I want my godd*** money back!”

    Me: “I’m sorry to hear that. Do you have your receipt, sir?”

    Customer #1: “No. But you’re giving me my money back, you stupid wh***! You have no right to defy me!”

    Me: *taken aback* “I’m sorry, but the best I can do without a receipt is store credit.”

    Customer #1:” No, the best you will do is money! M-U-N-N-Y. Get it? I got this book because I never finished reading it in high school, and it sucks!”

    (At this point, the Customer #2, the customer in line behind him, speaks up. She’s over a foot shorter than the male customer.)

    Customer #2: “Congratulations, numb nuts. At 40, you finally made it through a high school level book, and you still can’t spell ‘money’.”

    Customer #1: *wheeling around* “How dare you?! Do you know who I am?”

    Customer #2: *dryly* “Someone who never figured out how to work a breath mint?”

    Customer #1: *leering down at her* “Who do you think you are?”

    Customer #2: *sounding bored* “I am so displeased to meet you.”

    Customer #1: *spluttering* “How da—the nerve, I mean—really!”

    (He grabs his book and storms off.)

    Me: *laughing* “Wow. That was hilarious.”

    Customer #2: *joking* “He can’t words good. I bet that happens a lot, yea?”

    Me: “More than anybody would like. What can I help you with?”

    Customer #2: “I have an exchange. Got the wrong edition, you know. But, I do have my receipt.”

    (Customer #2 ended up getting hired at our store about a month later!)

    There’s Something In Those Poppy Seeds

    , | NYC, NY, USA | Awesome Customers, Family & Kids, Food & Drink, Top

    (My boss is known for being very strict, and demanding ‘good customer relations.’ He reprimands us if we say things that he thinks are ‘unprofessional,’ which has forced us to be very formal with everyone who comes into the shop. Today, he’s running late.)

    Customer: “Can I get a toasted everything bagel, and-” *turns to daughter* “What do you want?”

    Customer’s daughter: *about eight years old* “Poppy seeds and cream cheese!”

    Customer: “…and a poppy seed bagel with cream cheese.”

    Co-worker: “Sure, here’s your poppy seed. Just give me a minute to toast the everything.”

    Customer’s daughter: *after a few seconds* “Mommy.”

    Customer: “We’re almost ready to go, dear, mommy just needs her bagel too.”

    Customer’s daughter: “Mommy…I dropped my bagel and the cream cheese is dirty.”

    Co-worker: “Don’t worry about it. Here’s a new one for free.”

    Customer’s daughter: *very excited* “BAGEL BAGEL BAGEL BAGEL BAGEL!”

    Customer: “Bagel bagel bagel bagel!”

    Me: *handing the customer her bagel* “Here’s your BAGEL BAGEL BAGEL BAGEL!”

    Coworker: *joining in* “BAGEL BAGEL BAGEL BAGEL!”

    (Suddenly, my boss walks in the door. My coworker, the customer, and I all shut up and look embarrassed. The daughter doesn’t stop.)

    Customer’s daughter: “BAGEL BAGEL BAGEL BAGEL!”

    Boss: “When in Rome. BAGEL BAGEL BAGEL BAGEL!”

    All three of us: “BAGEL BAGEL BAGEL BAGEL!”

    (My boss is still serious, but whenever that customer comes in, he starts screaming ‘BAGEL BAGEL BAGEL BAGEL’ over and over again!)

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