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    Category: Awesome Customers

    Real Superheroes Are In The Running

    | Kissimiee, FL, USA | Awesome Customers, Family & Kids, Geeks Rule

    (I am part of a charity group that dresses up like superheroes. We are attending a 5k run to benefit a children’s charity, cheering on over 1000 runners. The guys dressed as Superman and the Flash agreed to run the first fifth of the race.)

    Batgirl cosplayer: “There’s Superman!”

    Superman cosplayer: “Hey guys. Lost Flash back there… so, we’re near the finish line?”

    Me: “There’s the finish line.”

    Superman cosplayer: “Nice!”

    Route supervisor: “First runner coming!”

    (We all start cheering and clapping, like we are supposed to.)

    Superman cosplayer: “Oh, thank god it’s him!”

    Me: “Huh?”

    Superman cosplayer: “When Flash and I were lining up, a bunch of the ‘professional’ runners shoved us out of the way so we wouldn’t slow down their start. One of the runners told them to back off.”

    (We all cheer loudly as we see the heroic runner cross the finish line for a first place finish.)

    Superman cosplayer: “And here come some more ‘pros’. Wait, what the…”

    (Running with the ‘professionals’ is a boy who looks about eight. As the event is about kids, we cheer him instead. He beats half of them!)

    Me: “You go kiddo! You beat the Flash!”

    (Both the first place finisher and the little boy came back to thank us for cheering them on. It was awesome!)

    13 Is Lucky For Some

    | NSW, Australia | Awesome Customers, Top

    (The night before was incredibly busy, and we were very short-staffed. One group of customers has had their leader buy all the tickets while the individuals buy their confectionery. The next day, one of the customers from the group walks up to the ticket box.)

    Customer: “Hi, I was in here last night with a group of 13 kids.”

    Manager: “Yes, I remember. It was busy, wasn’t it?”

    Customer: “Sure was. In fact, it wasn’t until after the movie had finished that we realised we’d purchased only 12 tickets. The usher didn’t realise as we passed through, but I’d really like to pay for the extra ticket now…”

    (We processed the transaction, and the customer happily went on his way. Our staff were so impressed with the display of integrity, they were in good spirits for the rest of the day. That group is welcome any time!)

    They Crossed The Line

    | Orlando, FL, USA | Awesome Customers, Top

    (A group of girls is cutting people in a long line for a roller coaster. They try and cut the guy behind me.)

    Guy Behind Me: “Woah, hold up!”

    Group Of Girls: “Excuse me!”

    Guy Behind Me: “I’m not letting you cut me!”

    (Everyone in line who has been cut starts to side with the guy behind me. The girls start screaming when out of nowhere, a security guard appears.)

    Security Guard: *to one of the girls* “Ma’am, please come with us.”

    (The security guard escorts the group of girls out of the line.)

    Guy Behind Me: “Na na na na, na na na na!”

    Everyone In Line: “Hey hey hey, Goodbye!”

    Screaming For Horse Power Makes You Hoarse

    | Sacramento, CA, USA | Awesome Customers, Transportation

    (Customer #1 has come in to exchange her vehicle, as the original car had a mechanical problem. Although she is visibly frustrated, she has remained polite during the entire exchange.)

    Customer #1: “If I seem b****y at all to you, I apologize. I am just so annoyed at this car!”

    Me: “If there is anybody that should be apologizing, it should be us. We should have checked the car better.”

    Customer #1: “Well, you are doing a wonderful job, and I just have to remind myself not to get mad at you. It is not your fault, and you are the one helping me. The last thing I want is to get upset at you in particular!”

    Me: “Ma’am, even with how frustrated you are feeling, you are still one of the politest customers we have had all day.”

    (As we are finishing the exchange, Customer #2 comes in being helped by my co-worker.)

    Customer #2: “This is bulls***! Last time I was here, my insurance paid for a much nicer car than what you’re giving me! Why are you lying to me?”

    Coworker: “Sir, I assure you, this is the car that your insurance company will cover.”

    (While Customer #2 continues his swearing rant, Customer #1 talks to me.)

    Customer #1: “This is why I am glad I was able to keep my cool. I feel better knowing that I didn’t end up acting like that!”

    Me: “I told you. Even upset, you are one of the nicest customers we have here!”

    Time Waits For Slow Man, Part 2

    | Waynesville, NC, USA | At The Checkout, Awesome Customers, Top

    (I’m in line at a grocery store in a tiny town in the North Carolina mountains. In front of me is an old woman who’s moving rather slowly. Behind me is a young suit who has no patience.)

    Old Woman: “Now is this one on sale, sugar?”

    Young Suit: *muttering loudly behind her* “This is bulls***.”

    Old Woman: “I got me two, no, three coupons.”

    Young Suit: *even louder* “Some of us have places to be.”

    Old Woman: “I think I got me two pennies, darling. Just a minute.”

    Young Suit: “Come on, come on, get your a** in gear!”

    Old Woman: “Young man, if you was a-wantin’ to get there so early, you should have left home sooner!”

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    Time Waits For Slow Man

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