Category: Awesome Customers

Sign Up For A Rewards Karma

| Concord, NH, USA | At The Checkout, Awesome Customers, Money, Top

(The store is having a big sale on all dog costumes because it’s 10 days away from Halloween. You must have our rewards card, which is free, to get the sale price.)

Me: “Alright, do you have a rewards card? The costume is on sale today.”

Customer: “No, thank you.”

Me: “Are you sure? You could save a bit of money. It’s completely free to sign up.”

Customer: “I said no! God! You people!”

Me: *taken aback* “Alright. Your total is $16.99.”

Customer: *mumbles* “Stupid cards.”

(She takes her receipt and starts gathering her things as I ring up the next customer, who is also buying a costume.)

Me: “Alright, that’ll be $4.49.”

Customer: “Hey! Why is hers so cheap?!”

Next Customer: “Because I used the free card you rudely refused, after she tried to save you money.”

(I try not to laugh as the rude customer storms out of the store, leaving her pet’s costume at my register. My thanks to the next customer who said what I couldn’t!)

How Sweet It Is To Be In Line By You

| KY, USA | At The Checkout, Awesome Customers, Family & Kids, Food & Drink, Top

(My three-year-old daughter and I are waiting to check out with a few odds and ends. Unfortunately, the store has only one lane open and several people are waiting in line. I don’t mind, as my daughter and I decide to pass the time playfully sword-fighting with paint stirrers. When I turn to the side, I notice the couple behind me has just one little ream of Post-Its.)

Me: *to the couple behind me* “Would you like to go ahead of us? You’ve got much fewer items than we do!”

Lady: “But…you have a kid!”

Me: “It’s fine! We’re just playing together! Go ahead!”

Lady: “But kids sometimes get bored of waiting. Are you sure?”

Me: “Of course! You just have one thing! She’ll be fine; I promise! C’mon, go ahead!” *I scoot aside*

Lady: “Wow! Thanks!”

(When it’s time for them to check out, the man holds up his hand to the cashier.)

Man: “I’ll be right back!”

(He scrambles over to the next aisle and picks up a package of M&Ms to add to the order. After paying, the man turns around with the package of candy and hands it to my daughter.)

Man: “Here you go, kiddo!” *to me* “Thanks again for letting us go ahead of you!”

(It really put a smile on the cashier’s face…and ours too!)

Cold Hearts Can Lead To Warm Cockles

| Manchester, England, UK | Awesome Customers, Food & Drink, Holidays, Top

(My friend works at a coffee kiosk at a train station. We are experiencing the coldest day of the year so far. It is only 30 minutes after opening, so she has not had a chance to warm up.)

Customer #1: “Cinnamon latte. Small. Now.”

My Friend: “Of course, sir.”

(My friend starts making the latte, but her hands are numb from the cold and she makes mistakes. There is a heater near her, but it only really helps her legs.)

Customer #1: “Will you hurry up? It’s freezing! Can’t believe I had to wait for a train in this weather! At least my office will be nice and warm when I get there!”

(Customer #1 carries on ranting and raving about the weather. At this point, another customer behind him, Customer #2, speaks up.)

Customer #2: “At least you don’t have to work in this weather!”

Customer #1: *smugly* “She has a heater! And the coffee machines are spewing steam all the time. She’ll be fine!”

Customer #2: “Would you want to work here?”

Customer #1: “Would I, heck! It’s too cold!”

(At this point the transaction is finished and he runs off to his platform.)

Customer #2: *to my friend* “What an idiot! What do you recommend from the new range?”

My Friend: “The gingerbread latte is pretty good.”

Customer #2: “Okay. I’ll have two, please.”

(My friend makes his order and hands him the two lattes.)

Customer #2: “Here, for you!”

(He takes the second drink and places it in front of my friend, but walks off before she can say anything. The festive period has begun, so there are going to be even more brutish and rude customers than usual. However, there are some really nice ones out there too! Happy Holidays!)

Gamers Have To Band Together

| NJ, USA | Awesome Customers, Family & Kids, Geeks Rule, Musical Mayhem, Top

(A demo for Rock Band has been set up at the electronics store I work at. I hang around the game section to answer questions and help out. I see two kids, about 8 or 9, who are playing the guitars on easy, while a very pregnant lady is playing drums. I assume they’re all together until another woman storms up.)

Woman: *to the boys* “I told you not to play these games! They’re bad for you!” *turns to the pregnant lady* “You’re setting a bad example! Don’t you know how horrible video games are for kids?! Your poor child!”

Pregnant Lady: *smiling, but not stopping* “Actually, music proficiency is linked to having advantages in math and study skills and video games, and when used correctly can instill time management and problem solving skills.” *does a difficult drum riff* “If my ‘poor child’ does half as well as his gamer parents, he’ll have at least two degrees, and a successful medical career.”

(The pregnant lady finishes the song, scores 90% on expert, and gets up. She smiles and leaves the demo. I held up my fist on the way out and she fist-bumped me. The other woman couldn’t pull her two kids away fast enough.)

Top Shelf Morals, Bottom Shelf Attitude

| Medford, MA, USA | Awesome Customers, Rude & Risque, Underaged

(I am stocking magazines at a bookstore when two young boys reach high up on the shelves and grab adult magazines. They hunch over and open the magazines to gawk at the photos.)

Me: “Excuse me, are you guys 18 or over?”

Boy #1: “Why, what’s it to you?”

Me: “It’s my job, actually. If you’re not 18, you can’t even touch those. Would you put that magazine back, please?”

Boy #2: “I’m 18.”

(Boy #2 is obviously about 12 or 13 from his height and appearance.)

Me: “Really? What year were you born?”

Boy #2: “None of your business!”

Me: “Okay, both of you put those magazines back, right now.”

Boy #1: “I’m 18, too.”

(Just then, a young mother carrying a baby and a diaper bag approaches the counter a few feet away.)

Young Mother: *to cashier* “Can I ask you for a certain book?”

Cashier: “Sure, what are you looking for?”

Young Mother: “It’s called ‘How to Raise a Moral Child‘.”

(Boy #1 and Boy #2 burst out laughing, catching the attention of the young mother, who looks over disapprovingly. The boys laugh and turn away from her, now facing me.)

Me: *arms crossed, leaning in* “How about now?”

(They stop laughing abruptly, put the magazines back on the nearest shelf, and slink out.)

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