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  • Bigotry Is Not On The Menu
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  • Category: Awesome Customers

    The Gift Card That Keeps Giving

    | Greeley, CO, USA | At The Checkout, Awesome Customers, Holidays, Money, Theme Of The Month, Top

    (I am working the register over Christmas.)

    Me: “Find everything today?”

    Customer: “Yup.”

    (Note: she is silent through the transaction, which includes a gift card.)

    Me: “How much would you like on this?”

    Customer: “Oh, sorry. Can I have $150?”

    Me: “No problem.”

    Customer: *after paying* “Can you do me a favor?” *she hands me the gift card* “The next customer you see that you think could use this, could you give it to them?”

    Me: *stunned* “…Of course!”

    (After a minute another customer comes up, a visibly upset young woman.)

    Me: “Hi! How are you?”

    Customer #2: “I’m okay, thanks.”

    (Clearly she is not ok, but she is trying very hard to be pleasant. She is getting very basic items: milk, bread, eggs, etc. Nothing very festive.)

    Me: “So your total comes out to $0.00.”

    Customer: “What?”

    Me: “The person before you gave me a $150 gift card to use for the next person I thought could use it. You look like you’re having a rough day, so here are your groceries, and there’s about $130 left on this card.”

    (The customer just started crying. Once she could, she thanked me about 100 times. Made my whole Christmas season.)

    Love And War

    | USA | Awesome Customers, Military, Top, Tourists/Travel

    (My husband and I wed three weeks before he leaves for Afghanistan, so we decide to postpone our honeymoon until after he comes home. A year later, we finally find time for our honeymoon and decide to go to Vegas. As we’re boarding the plane, we’ve decided to wear what we had worn for the wedding so we can arrive in style: he’s in his formal Army dress uniform, while I’m in my cocktail-length wedding dress.)

    Flight Attendant: “We would now like to invite our first class passengers and any members of the military in uniform and their guests to board.”

    (As we get up to board, a male passenger scoffs loudly.)

    Passenger: “That’s bulls***! Why should that f** get to board first?!”

    (There are gasps from the other passengers.)

    Passenger: “F***ing murderer! You should be ashamed of yourself.”

    (At this point, my husband and I are beet red with anger and embarrassment, but we choose to ignore this man and board the plane. After the rest of the plane has boarded, a member of the flight crew approaches us in coach.)

    Flight Attendant: “Sir, ma’am: two of our passengers would like to offer you their seats in first class.”

    Me: *shocked* “You’re kidding!”

    Flight Attendant: “Not at all, ma’am. They’ve cleared it with us, and would like to switch seats with you before we take off, in recognition of your service.”

    (As we stand up, the other passengers take interest. An older gentleman and his wife began to make their way back from first class, obviously the couple who had offered their seats to us.)

    Gentleman Passenger: “Are you folks on your honeymoon?”

    Husband: “Yes, sir.”

    Gentleman Passenger: “Wonderful.” *in full voice, so the whole plane can hear* “My wife and I would take it as a personal favor to us if you would sit in our seats up in first class. I served in the military, as did my father, as well as two of our sons, one of whom is no longer with us. And I wanted to let you both know how proud we are to be flying with you today and for everything you’ve done for us and our country. I’m dreadfully sorry for the way you were treated when you were boarding, and we hope you enjoy the seats and have a lovely honeymoon and a wonderful life together.”

    (By now, I am in tears, and the man shakes my husband’s hand while his wife gave me a big hug. We went up to first class and the gentleman and his wife took our seats in couch to applause from the whole plane and flight crew. Furthermore, the crew treated us like royalty for the whole flight. We were told upon disembarking that the people who were seated next to the passenger who had slurred us in the first place had asked to be moved away from him, and that he was given enough dirty looks and reproachful comments that he pouted for the entire flight.)

    Couples Therapy

    | MA, USA | Awesome Customers, Awesome Workers, Bigotry, Top

    (There was recently a vote in Minnesota whether or not to change the constitution to make same-sex marriage illegal. Voting ‘Yes’ would be for making it illegal, and vice versa for ‘No’. It should also be noted that there is already a law in place prohibiting same-sex marriage. I’m wiping tables at coffee shop. It’s been pretty slow, and I see two young women obviously in a relationship. They order their drinks, and then sit down. A young man of around 20 is sitting a little ways from them, wearing a heavy jacket. I’ve noticed several looks pass back and forth between them, until finally, one of the young women walks over to him.)

    Young Woman #1: *to the young man* “Would you please mind your own business?”

    Young Man: “I’m sorry?”

    Young Woman #1: “You’ve been glaring at us for the better part of five minutes. Is there something you’d like to say?”

    Young Man: “Oh… look, I’m sorry. It’s just that I saw you two there, and—”

    Young Woman #1: “And what? You thought I wouldn’t notice you being passive aggressive over here?”

    Young Man: “Please, I’m sorry.”

    (The young woman bends down and jostles the table, causing the young man to flinch back, shifting his jacket slightly. She smiles sweetly.)

    Young Woman #1: “See, that wasn’t so…”

    (She trails off because of what she sees: beneath the young man’s now-open jacket is a bright blue ‘VOTE NO’ t-shirt. She stands slack-jawed for a moment.)

    Young Woman #1: “I… uh…”

    Young Man: *looks down* “Oh, um, I guess that would’ve helped.”

    (The young woman stutters a few more times, then rushes back to her seat. Eventually, she comes back to apologize to the poor guy.)

    Young Woman #1: “I’m sorry about that. My girlfriend just came out to her family, and they aren’t taking it well.”

    Young Man: “It’s okay. I’ve just been through a nasty breakup myself, and seeing the two of you so happy together was pretty tough for me.”

    (After hearing this, I talk to my manager, and he lets me purchase two $25 gift cards with my employee discount, which I give to both parties. All three seemed to leave as friends.)

    Daddy Meets Miss Demeanor

    | Virginia Beach, VA, USA | At The Checkout, Awesome Customers, Family & Kids

    (I am temporarily relieving a coworker in the toddler room of our daycare so she can go to the restroom. A father arrives to pick up his child, who is familiar with me as the toddler room is next to the one I work in.)

    Father: *on cellphone, very loudly* “No, I know, the delivery should have come in by now.”

    Me: “Sir, here’s [child’s name’s] report and his coat.”

    (He waves at me to be quiet. I keep trying to get his attention as I need his signature on some documents, but he waves me off even more with a huge frown. I give up and start putting the child’s coat on as the father taps his foot loudly.)

    Child: “DADDY! Miss is talking!”

    (The father finally gets off the phone long enough to sign the papers I need him to, although he does not hang up the call and speak to me. As they are leaving, the child turns round.)

    Child: “Bye, miss!” *to his father* “Dada mean!”

    She’s A Bad Penny

    | Ashford, Kent, UK | At The Checkout, Awesome Customers, Money, Top

    (I work in a department store with a food hall. Company policy is to charge 5p for carrier bags in the food hall, and has been for several years. A woman walks up to the till with a few items and a backpack on.)

    Me: “Hello, do you need a bag?”

    Woman: *not paying much attention* “Yeah.”

    Me: “Is a 5p bag okay?”

    Woman: “Yeah.”

    (I charge her for the bag and scan/pack her shopping.)

    Me: “That’s [price], including the 5p bag charge.”

    (She pays for her shopping using her credit card, then stops just as she is about to leave.)

    Woman: “Was I charged for this bag?”

    Me: “Yes, it cost 5p.”

    Woman: “Well, I don’t want it then!”

    (She tips her shopping out of the bag, back onto the counter, and then starts putting it in her backpack.)

    Woman: “I want a refund!”

    Me: “I’m sorry, I’ve closed the till, and only a manager can open it. I’ll just call one over for you.”

    (I call a manager, but they’re all busy with other customers.)

    Woman: “Hurry up! I want my money!”

    Me: “I’m sorry to keep you waiting.”

    (A little old lady, waiting in the queue, gets fed up and takes 5p out of her purse.)

    Little Old Lady: “Here you go, dear. Now off you trot!”

    (The woman takes the 5p and leaves.)

    Me: *to the little old lady* “Thank you so much!”

    Little Old Lady: *smiles* “I don’t see why people like you and I have to put up with people like her!”

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