Featured Story:
  • Never Too Late (Or Early) To Apologize
    (2,446 thumbs up)
  • January Theme Of The Month: Prank Calls!
    Submit your story today!

    Category: Awesome Customers

    Gamers Have To Band Together

    | NJ, USA | Awesome Customers, Family & Kids, Geeks Rule, Musical Mayhem, Top

    (A demo for Rock Band has been set up at the electronics store I work at. I hang around the game section to answer questions and help out. I see two kids, about 8 or 9, who are playing the guitars on easy, while a very pregnant lady is playing drums. I assume they’re all together until another woman storms up.)

    Woman: *to the boys* “I told you not to play these games! They’re bad for you!” *turns to the pregnant lady* “You’re setting a bad example! Don’t you know how horrible video games are for kids?! Your poor child!”

    Pregnant Lady: *smiling, but not stopping* “Actually, music proficiency is linked to having advantages in math and study skills and video games, and when used correctly can instill time management and problem solving skills.” *does a difficult drum riff* “If my ‘poor child’ does half as well as his gamer parents, he’ll have at least two degrees, and a successful medical career.”

    (The pregnant lady finishes the song, scores 90% on expert, and gets up. She smiles and leaves the demo. I held up my fist on the way out and she fist-bumped me. The other woman couldn’t pull her two kids away fast enough.)

    Top Shelf Morals, Bottom Shelf Attitude

    | Medford, MA, USA | Awesome Customers, Rude & Risque, Underaged

    (I am stocking magazines at a bookstore when two young boys reach high up on the shelves and grab adult magazines. They hunch over and open the magazines to gawk at the photos.)

    Me: “Excuse me, are you guys 18 or over?”

    Boy #1: “Why, what’s it to you?”

    Me: “It’s my job, actually. If you’re not 18, you can’t even touch those. Would you put that magazine back, please?”

    Boy #2: “I’m 18.”

    (Boy #2 is obviously about 12 or 13 from his height and appearance.)

    Me: “Really? What year were you born?”

    Boy #2: “None of your business!”

    Me: “Okay, both of you put those magazines back, right now.”

    Boy #1: “I’m 18, too.”

    (Just then, a young mother carrying a baby and a diaper bag approaches the counter a few feet away.)

    Young Mother: *to cashier* “Can I ask you for a certain book?”

    Cashier: “Sure, what are you looking for?”

    Young Mother: “It’s called ‘How to Raise a Moral Child‘.”

    (Boy #1 and Boy #2 burst out laughing, catching the attention of the young mother, who looks over disapprovingly. The boys laugh and turn away from her, now facing me.)

    Me: *arms crossed, leaning in* “How about now?”

    (They stop laughing abruptly, put the magazines back on the nearest shelf, and slink out.)

    Guarding The Lifeguard

    | Albany, NY, USA | Awesome Customers, Top, Wild & Unruly

    (I’m a lifeguard at an apartment complex. It’s the end of summer, and some new tenants are at the pool for the first time, the first of whom is pretty muscular. I notice that they’re smoking, which is against the rules.)

    Me: “I’m sorry, but we don’t allow smoking in the pool area. Could you please put those out?”

    New Tenant #1: “Really? Come on.”

    New Tenant #2: “You can’t do anything anymore.”

    Me: “I’m sorry, but it does bother some people.”

    New Tenant #1: “Whatever.”

    (They put out their cigarettes and I go back to my chair. A few minutes later, Tenant #1 gets up and dives into the pool. It’s 4.5 feet deep, and there are signs everywhere forbidding diving.)

    Me: “Sir, there is absolutely no diving at this pool!”

    New Tenant #1: “Man, I’m about ready to throw you over the f***ing fence!”

    Me: “I’m sorry, sir, but diving isn’t allowed. There are signs all over the place.”

    New Tenant #1: *flexes menacingly* “Who the f*** do you think you are?”

    Me: “I’m the lifeguard, sir, and it’s my job to enforce the rules. Please don’t do that again, or you’ll have to leave.”

    (Overhearing the commotion, an old tenant speaks up.)

    Old Tenant: “Are you okay?”

    Me: “I’m fine, no problem.”

    (The new tenants go back to their party, and they leave in a minute, still grumbling angrily.)

    Old Tenant: “That jerk! I can’t believe he threatened you like that! You need to tell the manager. I’ll back you up.”

    Me: “Don’t worry, I will. Thank you so much.”

    (The next day, the old tenant told the story to everyone who missed it. A dozen people came up to me and said they had my back if he returned, thanked me for being such a good guard, and apologized for him. On the last day, I got four thank you cards and $80 in tips!)

    Paying It Cool

    | Reno, NV, USA | Awesome Customers, Food & Drink, Money, Top

    (It’s very rainy day on the weekend. The restaurant is very busy, but I am the only person working due to payroll issues. I have twice slipped in a puddle of water customers have dragged in, and I have hurt myself a bit. Customer #1 is a rude new customer, and Customer #2 is an elderly woman, also new. Both taking advantage of a half-off promotion. I’m running the bar making a margarita and taking a to-go order, but I am still a little shaken up from my fall. I drop the top to a mixer and it clatters on the floor.)

    Customer #1: *mocking voice* “Oh no, don’t fall.”

    (Her whole table laughs. I blush and ignore the rude customer and continue doing my job. I start the rounds to see if anyone else needs a refill when I reach Customer #2.)

    Customer #2: “I have to say, you handled that situation very coolly.”

    Me: “Oh, it’s okay. It was just a little fall.”

    Customer #2: “No, the other situation.” *turns to look at Customer #1, who looks away*

    Me: “Oh no, it’s okay. That my job; I’m here to serve!”

    Customer #2: “Regardless, you were so level-headed even though that looked like it hurt pretty bad. You’re just so cool, handling it like you are!”

    (Customer #1 has stopped eating and is just blushing and staring at her food.)

    Me: “It really is okay. I’m just doing my job.”

    Customer #2: “And you’re doing a great job! You’re just so much cooler than some other people. You’re a great waiter!”

    (By now, I’m blushing.)

    Me: “Thank you, can I get you anything else?”

    (Hearing this, Customer #1 slaps some cash on the table and leaves just barely enough to cover her meal. When Customer #2 leaves after her, she leaves $11 dollars extra and gives me a Peace sign. Thank you, ma’am, that made me so happy! I used the extra money to buy snacks for the kitchen staff!)

    Not All Visitors Stink

    | Panama City Beach, FL, USA | Awesome Customers, Family & Kids, Pets & Animals, Top, Wild & Unruly

    (I work at the snack shack at my local zoo one summer. We have a huge group of middle-school aged kids in the park, and their supervisor has all 75+ of them come to the shack at once for lunch. I have been serving for about forty-five minutes when this happens.)

    Kid #1: “Can I get a water and a hot dog for five dollars?”

    Me: “Yes.”

    (I ring him up, take his money, and give him the water. I’ve turned around to get the hotdog and am just coming back when I hear a shriek.)

    Me: “What happened?”

    Kid #1: “I don’t know.” *grabs hot dog and walks off*

    (I try to calm the kids down, and just when they’re in a line again, I smell an powerful odor; it’s obviously what caused the shriek.)

    Me: “Someone set off a stink bomb. One second…”

    (I radio the front so they know, but there are other groups in the park and it’s not an immediate danger, so it’s still just me.)

    Kid #2: “Yeah. I want to know who it is so we can get them later.”

    Me: “Here’s your order. So, someone decided to set off a stink bomb right where you all are getting and eating food?”

    Kid #3: “Pretty much. I want a cheeseburger and a soda.”

    Me: *still serving* “…In a place full of animals with a great sense of smell, like the bears and mandrills behind me?”

    Kid #4: “Don’t worry. We’ll figure it out and beat them up for you!”

    Me: “Oh, that’s sweet.”

    (I keep serving for about another ten minutes when I again hear a shriek; this time, it turns into hysterical screaming. I look and see that one of the parrots has been spooked off his perch, and, for some reason, several kids are screaming since he’s on the ground near them. I grab the radio and tell the keepers, but put up my “Back in Five Minutes” to calm the screaming kids down..)

    Me: *to the screaming kids* “It’s okay. Just back away from the macaw, kids. He’ll be fine; you’ll be fine. Just back up.”

    (The kids do so, and a keeper prepping for the wolf show runs over to put the bird back.)

    Me: “Thanks.”

    Keeper: “No problem. Hang in there…”

    (The keeper has just left when I hear yet another kid yell.)

    Another Kid: “Leave him alone!”

    (I turn to see some kids spooking our white peacock; this other kid, a girl, is trying to protect it.)

    Me: “Oh for the love of… that is the head keeper’s personal favorite animal! Desist!”

    (The kids break up, apparently snickering at my use of the word ‘desist’. I get back into the shack.)

    Kid #6: “Yay, you’re back. Um, a hot pretzel and soda.”

    (After I serve him, I see Kids #2 and #3; they’ve come back with a large group. To my surprise, the kids proceed to empty all the change I’ve given them into the donation jar.)

    Kid #2: “Sorry it’s been so crazy. I swear we’re not all that bad!”

    Page 60/90First...5859606162...Last