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    Category: Awesome Customers

    Bright Makes Right

    , | WI, USA | Awesome Customers, Food & Drink, Top

    (I am the drive-thru cashier on a slow day. Most of the few customers that have come through have been unpleasant or downright rude. During the early afternoon, a very cheerful customer comes through.)

    Me: “Welcome to [store name]. What can we make for you today?”

    Customer: “Hi! How are you today?”

    Me: “I’m doing alright, thanks. You?”

    Customer: “Wonderful! Can I have two waters and a [dessert item]?”

    Me: “Alright, that’s [total] and I’ll see you at the window.”

    (When the car pulls up, I see two teenage girls, both with big smiles on their faces. I hand them their water and take their money before handing them their treat. Before handing the treat out, the passenger leans forward and speaks up loud enough for the entire kitchen to hear.)

    Passenger: “That’s for you guys, on us! Friend told us y’all were having a bad day; we wanted to cheer you up! Have a great day!”

    (It worked! It totally made my whole day so much better!)

    How To Make The Customer Blossom

    | Canada | Awesome Customers, Bad Behavior, Top

    (A gentleman approaches the counter; he is clearly well-off and his tone is rather arrogant and sharp.)

    Customer: “You’re going to make me a bouquet for my wife, for delivery.”

    Me: “Oh, wonderful! For an anniversary?”

    Customer: “Yes.” *scoffs* “Give me roses.”

    (The customer proceeds to waste both our time making disparaging remarks regarding our roses, and brushing me off when I state they aren’t cleaned yet. He is arrogant and rude about the delivery times, and orders me about a little more. By the end I’m answering him quite sharply and quickly; he seems to notice. We part ways amicably. A couple of days pass; the customer comes in while I’m working with my boss. He points at me.)

    Customer: “You! You made up a bouquet for my wife the other day.”

    Me: “Yes, sir. How did she like it?”

    Customer: “Fine. I left my debit card, though.”

    Me: “Oh, I’m sorry I didn’t catch that. I’ll just get it from the office.”

    (I’m now off-shift and punched out. While we wait for the supervisor to bring the card, I make small talk.)

    Me: “So, she liked the flowers? How thoughtful to make sure she got flowers on her anniversary!”

    (He visibly warms towards me. He receives his card.)

    Customer: “I need three roses. I need your help.”

    (We choose three beautiful, long-stemmed yellow roses. I wrap them up for him and put him through, and pass him the roses. He hands them back to me.)

    Customer: “These are for you. The bouquet for my wife was beautiful; she loved it. Thank you for everything.”

    (I beamed for the rest of the day!)

    Taiwannical Behavior

    | Taiwan | Awesome Customers, Bigotry, Language & Words

    (I’m browsing in a bookstore in Taiwan, when I notice two Caucasian customers looking in the Young Teenage Girls section and laughing.)

    Customer: *to his friend, in English* “Watch this.”

    (He grabs a random book and hands it to an employee.)

    Employee: *in somewhat broken English* “Can… I… help you?”

    Customer: “Yes. I should like that you would exemplify the thesis behind the philosophies illustrated in this literature.”

    (I’m looking at them now, rolling my eyes, but the pair are having a good time of it and don’t notice me. The employee is very confused and mutters in English as best he can.)

    Employee: “Eh… uhh… sorry?”

    Man: *gesturing as he speaks* “You. Need to. Exemplify. The. Theories. Of the. Thesis. As manifest. In this literature.”

    (It’s obvious the customer has no idea what he himself is saying, and is just having a laugh at the employee’s expense. The other guy with him has a wide grin on his face like he’s thoroughly enjoying the exchange. I’ve had enough, so I go to the employee, take the book out of his hands, turn to the synopsis given on the back cover and turn to the two guys.)

    Me: *in perfect English* “A girl’s parents have just divorced and the father moves her to a new school. She’s having difficulty adjusting to a new environment and life as a young woman and the changes to her body as he matures. Because she’s new, she’s having a difficult time telling anyone about it and doesn’t know how to tell her father about the various changes she is experiencing with her body. She falls for a popular boy, but she’s new and awkward and nobody likes her. Eventually, she contemplates suicide.”

    (The two customers are staring at me like I’ve got ten heads. I decide to rub it in a little further.)

    Me: “What the h*** is this? You managed to find the girliest book in here!”

    Customer: *opens his mouth, as if to say something*

    Me: “Where’re you from?”

    Man: “Uh, uh, uh, uh… CANADA!”

    (Embarrassed, he and his friend dash out of the store.)

    Me: *to the employee in Mandarin* “They were just screwing with you. There’s only one thing you need to know in English if something like that ever happens again: you tell them:” *in English* “F*** off!”

    It’s Not Easy Being Green

    , | Australia | Awesome Customers, Top

    (I’m taking orders and cashing cars at a well known fast food chain drive-thru. I’m having a really bad day. It’s the holidays, and in general all of the customers are being really rude and indecisive, while I’m still trying to be polite and smile. An old man has just placed his order and is approaching my window. I’m a female with green eyes.)

    Me: *giving the best smile I can manage* “Hi, sir! How are you today?”

    Old man: “Oh, my goodness! You’re just as beautiful as your voice sounds!”

    Me: *blushes* “Th-Thank you, sir.”

    (I finish cashing him and I hand out his change.)

    Old man: “And your eyes are so green! They’re beautiful! Have a lovely afternoon Sweetheart!”

    Me: “You too, sir! Thank you!”

    (The nice old man drives off. He made my day! It’s people like him that give me faith in humanity.)

    In Need Of A Reality Check

    | Australia | At The Checkout, Awesome Customers, Top

    (I work retail as a cashier. I’m serving a couple that looks to be between 25 and 30, while behind them is a smiling old man with a cane no younger than 80. All of them are followed by a line that just keeps getting longer. The couple has handed me a check to pay for their goods, and this is a lengthy process. I’m half-way through the transaction when they get impatient.)

    Female customer: “Look, I don’t have all day.”

    Me: “Sorry ma’am, but this is the process I have to take for all checks. Unfortunately, it takes a while.”

    Male customer: *tapping his fingers on the desk* “Can you just hurry up? Geez! Keeping these people waiting!”

    (By this point my line is 10 people deep, and I’m beginning to get a bit stressed. The couple is still trying to hurry me along, but I’m going as fast as I can. Finally, I finish and hand them their receipt.)

    Male customer: “Finally! That only took all day! Maybe if you weren’t so slow we’d have been out of here by now!”

    (Suddenly, the elderly man behind them pipes up.)

    Elderly customer: “I didn’t know they still let you pay by check!”

    Me: “They do, but unfortunately it’s a lengthy process.”

    (The elderly customer continues to speak loudly, within earshot of the couple I just served.)*

    Elderly customer: “Hmph! Sounds to me some people just need to get with the 21st Century!”

    Young couple: *glares at elderly customer*

    Elderly customer: *waves and smiles*


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