October Theme Of The Month: Halloween!

Category: Awesome Customers

Happy Birthday Two You

| Nanaimo, BC, Canada | At The Checkout, Awesome Customers, Top

(I am working a shift on my birthday. An elderly customer that I recognize comes in without any items to have altered; I assume she is picking up an order.)

Me: “Good afternoon Mrs. [name]! What can I do for you today?”

Customer: “I just wanted to come in to tell you what a lovely job you did on my pants last week, and to give you this!”

(She ‘ninjas’ a bag out of her purse, and places it on my counter. It is a little bag of gourmet chocolate squares!)

Me: “For me? Really?”

Customer: “Yes! You were so nice to me, and I thought it would be nice to give you a treat!”

Me: “Well, that was really nice of you! Wow! These are even all the flavors I like! It is my birthday today, so thank you for the present!”

Customer: “It is? It is my birthday today, too! How about that! Happy birthday!”

Me: “Happy birthday to you, too!”

Customer: “Well, goodbye! I will see you again sometime!”

Me: “Have a great afternoon, and I hope so! Bye!”

Food For Thoughtless

| Derby, England, UK | Awesome Customers, Food & Drink

(The store I work in is now a very popular coffee brand store. We’ve been open for two weeks. The building was previously a food and dining store, but the building had been empty eight months prior to our store opening.)

Me: “Hello, sir, how are you today?”

Customer: “Well, I’m not very d*** good now!”

Me: “Oh, I’m ever so sorry to hear that! How can I help you today?”

Customer: “I came here for some breakfast, but you’re not [old store] any more!”

Me: “Well, we do have breakfast options. We can heat them for yo—”


Me: “We can do you hot food; we offer porridge, and of course our lovely hot dr—”


(While he’s steadily getting angrier, another customer has entered the store behind him.)

Me: “Um, there’s not really much else I can do I’m afraid, sir. Was there anything I can help you with?”

Customer: “Yes, I’ll have a… NO! I’ll go somewhere else. THIS IS TOTAL S***! What do you have to say for yourself?!”

Me: “Er… I’m sorry but [old store] hasn’t been open on this site for almost a year, so there really is nothing I can do about it. If that is everything, I will just serve the next customer who has been waiting patiently. Thank you, have a good d—”


Next Customer: “Well, she’s finished with YOU! You’re obviously bloody stupid; EVERYONE knows that [old store] hasn’t been here for ages! It’s too d*** early for you to be yelling at this poor girl! Now, sod off and let me get my coffee!”

(The first customer all but runs from the store.)

Me: “Wow, thank you for that! I’m so sorry you had to step in though!”

Next Customer: “No worries, my darling! Hey, I recognise you; didn’t you work at [popular fast food store]?”

Me: “Yup! Five years of putting up with customers like that; I think I may have brought them with me!”

Next Customer: “Oh, dear me. Well, this is for you, darling! Keep that smile going!”

(The woman hands me a £5 note, swiftly followed by several more from the other customers in the store, all of whom come over when they hear where I used to work!)

Some Customers Have Good Taste

, | New York City, NY, USA | At The Checkout, Awesome Customers, Food & Drink, Top

(I work at a fast food chain. I have just finished dealing with an absolutely horrendous customer, but I cannot take a break yet. My boss is sympathetic, but a little strict about breaks. I steel myself for the next customer.)

Me: “Hi, how can I help you?”

Customer: “One second, sorry.”

(She is writing something on a slip of paper.)

Customer: “Okay, thanks for waiting. Can I get some sweet tea? Also, that last guy was a jerk. Here!”

(She hands me the piece of paper. It says: ‘notalwaysright.com’.)

Customer: “If you need to feel better, then go here!”

(Thank you so much, miss! I had never heard of this site before today, and I’m so glad you were kind to me!)

Good Honest Coffee

| Canada | Awesome Customers, Food & Drink

Regular: “Is [coworker] here?”

Me: “No, is there something I can do for you?”

Regular: “Oh, I was just here yesterday and I was chatting with [coworker], and didn’t pay for my espresso. I’d like to pay for it now.”

(I look at him in shock.)

Regular: “Why are you looking at me like that?”

Me: “Because most people aren’t that honest.”

Regular: “Well, they should be; what’s so difficult about it?”

Me: “Nothing, but it’s unusual. Would you like your usual along with it?”

Regular: “Yes, please, but make sure you charge me for yesterday’s as well.”

(The girl I am working with and I are just awestruck. It puts us in a good mood for the rest of the day.)

Looney For The Tunes

| MI, USA | Awesome Customers

(I work at a feed mill. I am helping a customer load her car.)

Me: “Is there anything else I can help you with, ma’am?”

Customer: “No, I’m good.”

(As she is getting in her car, I notice a Looney Toons special edition jacket.)

Me: “That is a very nice jacket, ma’am. My father has one just like it, and I absolutely love it.”

Customer: “Does he have this exact one?”

Me: “Yes he does.”

Customer: “Very cool.”

(She proceeds to drive away, and I get back to my work. As it is nearing closing time, I see her pull back in the lot.)

Me: “Did I forget something, ma’am?”

(She exits the car holding the jacket.)

Customer: “Here, please try this on. If it fits, you may have it.”

(I am absolutely thunder struck by this, so I try it on. It fits perfectly.)

Customer: “I am glad it fits you. I have had this jacket for sometime now, and I am glad to see it go to someone who can appreciate it more than I do!”

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