Featured Story:
  • Always Time For A Rhyme
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  • Category: Awesome Customers

    Guessing Is A Whiskey Business

    | UK | Awesome Customers, Crazy Requests, Food & Drink

    (An elderly customer comes in. I’ve never seen him before in nearly two years of working there.)

    Customer: “I’d like a bottle of whiskey, please.”

    Me: “Okay, which one would you like?”

    Customer: “Well, I don’t know…”

    (I step to the side so he has a better view of the whiskey, but he just continues to stare at me. A few seconds pass…)

    Me: “Have you decided?”

    (The customer becomes irate.)

    Customer: “No, I haven’t decided! I was waiting for you to tell me!”

    Me: “Pardon?”

    Customer: “I was waiting for you to tell me what I want.”

    (I start listing the brands and prices for each bottle.)

    Customer: “No! I don’t care about any of that! Just tell me what I want!”

    Me: “I’m sorry, sir. I’m not sure what size bottle you’re after, or brand, or even how much money you have on you.”

    Customer: “USELESS! You lot are supposed to be here to help. I don’t know why I bothered coming here! Every time I come here, you lot never help me! You’re all USELESS!”

    (He storms out the shop. I begin to serve the next customer.)

    Customer #2: “Well, that was weird! Anyway, I’d like some wine please.”

    Me: “Okay, would you like any wine in particular?”

    Customer #2: “I don’t know, red wine? Can’t you just tell me what I want?! You’re so useless! WHY WON’T YOU JUST READ MY MIND AND TELL ME WHAT I WANT?! DO I EVEN LIKE RED WINE?!”

    (He pretends to storm out the shop. That guy never fails to cheer us up!)

    Getting Into Her Good Books

    | New Zealand | Awesome Customers, Books & Reading

    (I am checking out a friendly, talkative lady. We discover we both are avid readers, and discuss the pros and cons of e-readers. I offer her a free internet code to download a book onto her e-reader, just because she’s being so nice.)

    Customer: “Is it okay to leave my bags here for an hour or two?”

    Me: “Of course! Leave them for as long as you like.”

    Customer: “Thanks!”

    (She comes back later, and drops a very expensive new release book on the counter.)

    Me: “Sorry, I don’t understand?”

    Customer: “It’s for you! I’ve finished it already. I don’t have the space to take it back. Besides, after the internet code, I have a book to read on the plane anyway!”

    Me: “Oh! This is really just too kind. I couldn’t!”

    Customer: “Nonsense! Thank you so much for your help this morning. I remembered you said how much you loved a real book, so here you are. Have a wonderful day!”

    (It wasn’t the gift that choked me up. It was the fact she had actually listened and paid attention to our conversations that was so heart warming. Thank you lovely lady!)

    They’re Game To Play A Game To Win The Game

    | Cincinnati, OH, USA | Awesome Customers, Bizarre, Geeks Rule

    (A customer approaches me. She is holding a rather rare DS game.)

    Customer #1: “Hey, do you guys happen to have another copy of this game in stock?”

    Me: “No, sorry. It’s not too often that we come across this one. It’s quite the gem.”

    Customer #1: “D***. See, I want this game, but so does she.”

    (She motions to another customer, Customer #2, standing next to the game shelf.)

    Customer #1: “I guess we’ll have to settle this somehow.”

    Me: “Um… just don’t get violent, okay?”

    Customer #1: “Oh, we won’t!”

    (After a bit of talking, the two come over to the counter.)

    Customer #2: “Do you mind if we use your counter for a bit?”

    Me: “I guess so.”

    (The two customers stare at each other for a bit. Suddenly, they break into the most heated arm wrestling match I have ever witnessed in my life. Customer #1 barely struggles, and defeats Customer #2 very easily.)

    Customer #2: “What? How did you do that?”

    Customer #1: “I work in a kennel. Handling 100-pound dogs will give you a bit of arm strength!”

    (The defeated customer leaves the store. I ring Customer #1 out. After she leaves, I start talking to my coworker.)

    Me: “Dude. What just happened?”

    Coworker: “I have no f****** idea.”

    Sparked A (Necklace) Chain Reaction

    | Robeline, LA, USA | Awesome Customers

    (It’s a slow night, so I take out some of my craft supplies. As I’m piecing together an earring, a regular customer walks into the store. I smile as I tuck away my supplies.)

    Me: “Hello! How’re you this evening?”

    Regular: “Good! What were you doing just now?”

    (I pull out the earring.)

    Me: “Oh. I was making a pair of earrings to pass the time.”

    Regular: “You make earrings?”

    Me: “Yeah, I’ve made a few necklaces too.”

    (I pull my necklace out of my shirt to show him.)

    Regular: “That’s really nice. Hey, I’ve got some beads and stuff that my wife bought. We were going to make jewelry to sell, but we never got around to it. When I get home tonight, I’ll get her to help me dig out some of the beads. I’ll bring them in, or send them with Mom, okay?”

    Me: “Okay, thanks!”

    (A week later, his mother comes into the store. She hands me a package containing dozens of hand-blown glass beads, along with a note.)

    Mother’s Note: “These are just some of the beads. Hope you can use these in your jewelry making. We’re still trying to dig the rest of them out. It may take a few more trips, but we’ll get them all to you.”

    (It’s the nice people like that who make my job worthwhile!)

    The Tooth Hurts

    | Auckland, New Zealand | Awesome Customers, Food & Drink

    (On my way out of the store, I spot an employee who is supposed to be greeting new customers. He is slumped over his ‘Welcome’ stand, half asleep.)

    Me: “C’mon buddy, it’s not that bad. The day is almost over.”

    Employee: “Yeah, but I really need a coffee. I’m so tired, man.”

    (I go to the in-store cafe and buy the guy a coffee. An hour later, I return to the shop, having forgotten some items. I spot the same employee with a bandage around his jaw.)

    Me: “What happened, buddy?”

    Employee: *not recognizing me* “Some guy bought me coffee. I have really sensitive teeth, so now I got major toothache.”

    (Guess I didn’t make his day any better!)

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