November Theme Of The Month: Black Friday!

Category: Awesome Customers

It Would Be Penny-Wise To Accept Them

| Scotland, UK | At The Checkout, Awesome Customers, Money

Me: “Okay, sir, that’ll be £[Total], please.”

Customer: *begins rifling through his fanny pack for change* “Oh, god.”

Me: “You all right?”

Customer: “I… just… It won’t…”

Me: “Do you not have the right change?”

Customer: *brings out two fistfuls of change and plants them on the counter* “Oh, god.”

Me: *worried* “Umm?”

Customer: *continues to rifle through fanny pack and draws another fist of pennies* “Nooo.”

Me: “Sir, I think this is plenty. I—”

Customer: *moans as if in pain as he brings out two more fistfuls* “THEY’RE BREEDING!”

(I’m still laughing.)

Coupon And On And On, Part 2

| Boston, MA, USA | At The Checkout, Awesome Customers, Awesome Workers

(I am waiting in line for a register. This particular store only has one register that technically is not self-serve. I need to use it because I am paying with my student ID. A woman in front of me is being rung up by the cashier, an older, nice-looking woman who seems a little uncertain throughout the transaction.)

Customer: “No, no! This is wrong! See, I have this coupon and it takes this much off the order, not that much!”

Cashier: “Um, okay, let me fix that for you then.”

(This customer has an entire envelope filled with coupons. I am feeling pretty sure by this point that this woman has calculated everything down to the last cent and is refusing to accept anything else. I end up standing second in line for over twenty minutes.)

Other Cashier: *to me* “You can use this self-serve over here if you’re ready.”

Me: “Oh, no thanks. I’m paying with my student ID so I need to be in this line. I’m not in a hurry anyway.”

Cashier: *looks at me apologetically*

(After the manager has finally had to show up because the customer apparently thinks that she’s been charged for one extra bottle of lotion than she bought – I’m not entirely sure what was happening at this point anyway – the woman finally leaves and the cashier breathes out a sigh of relief. I quickly grab a Snickers bar before I walk up to the counter.)

Cashier: *to me, looking frazzled* “I’m so sorry about the wait. It’s my first day and I’m still figuring things out.”

Me: “That’s okay; we’ve all been there.”

(She rings me up with no problem and just a moment of being shown how to process my student ID by the manager. She bags all my things and I quickly reach in to grab the candy and put it back on the counter.)

Me: “Thank you. Here, this is for you!”

Cashier: “Really?”

Me: “Yup!”

Cashier: “Wow, thank you! Have a great night!”

Me: “You, too!”

(I really do hope her night got better! First days are hard enough as it is.)

Coupon And On And On

His Manliness Is The Cream Of The Crop

| MD, USA | At The Checkout, Awesome Customers, Food & Drink

(I am a customer waiting in line at a coffee shop:)

Server: “Good morning, sir. What can I get you?”

Guy Ahead of Me: *very gruffly* “I don’t know. I hate all these choices. Just gimme a plain, brewed coffee. Black. And don’t put any of that sissy stuff in it. I don’t want flavors or whipped cream or any of that crap.”

Server: *a little taken aback, but polite* “Okay, sir.”

Me: “I’d like a double, tall, non-fat latte and, because I’m secure in my masculinity, add some whipped cream.”

(She gave me a discount.)

Lobbying For You To Leave On Time

| TN, USA | Awesome Customers

(It’s 10 minutes before closing time and I’m sick and tired when a group of 10 teenagers walk in and order dinner. After making their food, the other employees go outside to wait until they leave so we can close the store but I stay in the back to finish up cleaning so we can leave sooner.)

Kid: *knocks on kitchen door* “Hi, do you have a mop back here?”

Me: “Excuse me?”

Kid: “We’re done eating and you guys are about to close so we’re cleaning up the lobby for you guys before we have to leave.”

Me: *smiling ear to ear and near tears* “You guys don’t have to do that. I’ll get it after you all leave.”

Kid: “It’s fine, ma’am. It’s the least we can do since you guys stayed open to cook for us, and now you can go outside with your friends and relax some.”

The Kind Leading The Blind

| St. Louis, MO, USA | Awesome Customers

Customer Service Rep: *to me* “This woman needs help getting these items. Help her through the store, please.”

Me: “All right. Hello, ma’am!”

Customer: “I’m so sorry, I’m almost legally blind; I didn’t want to trouble anyone.”

Me: “It’s no trouble. I’ve guided for the blind before.”

(I lead her by the cart she’s holding onto so she’s more comfortable. The customer reads off her list as I get everything for her while she’s on the phone to double check the items. After we head to customer service she starts crying.)

Me: “I’m sorry; are you okay?”

Customer: “I’m sorry. I’m so embarrassed. It’s so odd to need help.”

(My heart breaks a little and I rub her arm in a comforting manner.)

Me: “It’s okay. It’s nothing you could control and no sense in being embarrassed or ashamed in needing help. It will be hard to adjust but you should get an amazing guide dog and be okay…”

Customer: “Oh… thank you… You are an angel… You’re so blessed… and I’m glad they called you to help me.”

Me: “No, I’m just a decent person unlike a lot of others in the world. Now after we check with customer service I’ll help you to your vehicle.


Me: “Now what kind of vehicle am I looking for?”

Customer: “A white truck.”

Me: “Okay… What kind of truck?”

Customer: “My friend will see me.”

(After a few moments a man comes and starts pulling her by the cart, I follow and keep a hand on her back in case of ice, as it’s a very snowy lot.)

Customer: “You’re such a big help. Can I give you a tip? I should, this means so much…”

Me: “No, it’s okay. I can’t and won’t take tips. I am helping you more than I was told because I want to. Now, you are all set.”

Customer: *cries, thanks me profusely, and hugs me until her friends helps her into the truck*