Not Always Right on Facebook Not Always Right on Twitter Not Always Right Unfiltered on Tumblr
Featured Story:
  • God Loves Little Girls Who Stand Up For Others
    (2,375 thumbs up)
  • October Theme Of The Month: Coupon Complications!
    Submit your story today!

    Category: Awesome Customers

    Freedom Isn’t Free

    | USA | Awesome Customers, Money, Top

    (I’m a bank teller at a large national bank. A customer in her mid-twenties comes up to my till.)

    Me: “Welcome to [bank name]! How can I help you today?”

    Customer: “Yeah, can I find the total amount I owe for my student loans?”

    Me: “Sure, what is your full name?”

    (She gives me her name, and I give her the amount owed. It is a fairly large amount.)

    Customer: “Perfect!”

    (With a large smile, she hands me a cashier check from another bank, for the exact amount, totally paying off all loans she has with this bank. I enter the info, and print her receipt. I quickly run to the back to see my manager.)

    Me: “Can I give this customer a couple of the promotional items that we usually give to people that open checking accounts?”

    (My manager see the amount that she is paying, and that this means the customer has totally paid off the loans.)

    Manager: “You can give her whatever you want!”

    (I grab some items, and bring them back up to the till.)

    Me: “Congratulations on paying off all your loans. Here’s your receipt, and a few gifts for paying off such a large loan amount.”

    Customer: “Thank you very much! What I’m about to say has nothing to do with you; you are a great person, and thank you very much for the free gift. So, just go with everything I’m about to do.”

    Me: “…Okay?”

    (She holds up the receipt above her head, and speaks in a loud voice.)

    Customer: “Ha! Six years ago I sold my soul to this bank! But after going through the nine circles of hell, I have finally gotten free of it! I now owe you nothing, zip, zero, nada! I am free; no more bills, payments, fees, nothing. I’M FREEEEEEE!”

    (Even as she walks out the doors, she’s yelling and dancing. The dozen or so other customers and workers watch her the whole time. Another customer speaks loud enough so just about everyone can hear him.)

    Customer #2: “Raise your hand if you wish you could do that.”

    (Just about everyone else in the bank raises their hand.)

    A Drought Of Nice Customers

    | Palmerston North, New Zealand | At The Checkout, Awesome Customers, Food & Drink

    (We are having a really bad drought in the North Island at the moment, so we have some serious water restrictions. It’s the top of everyone’s mind, and everyone’s talking about it.)

    Me: *to customer at drive-thru* “That’ll be [total].”

    Customer: “Okay, here you go. Wow, it’s going to be another scorcher today, huh?”

    Me: “I know, I’m just about to go do a rain dance.”

    Customer: “I know how you feel. We’re on tank water, and it’s running a little low for us.”

    Me: “Well, in town we’ve just got all the regular restrictions; we’re not watering and stuff. My mum’s so upset; she’s lost her entire veggie garden because she can’t water during the day.”

    Customer: “That must be pretty hard on her. We’re doing okay, because we’ve been so careful and everything.”

    (My coworker hands me her meal, and I hand it straight out.)

    Me: “Here you go, all done!”

    Customer: “Wow, that was fast! Thanks!”

    (I think she’s about to drive away, so I move to shut the window.)

    Customer: “Hang on! Can I see your manager, please?”

    (Confused, I grab the manager on the floor.)

    Manager: “Is there a problem?”

    Customer: “I just wanted to tell you how lovely it is to get a pleasant employee at the drive-thru window. This young lady has been talking to me the entire time I was here, and it made the time absolutely fly. You so rarely get pleasant people in the service industry. I just wanted to say how nice she was. Thank you, and have a good day!”

    (With that, she drives off. My manager gives me a thumbs-up, and I feel good the rest of my shift. Sometimes you get some good ones!)

    Cease-Fire Is Over When You Can’t Be Fired

    | Toronto, ON, Canada | At The Checkout, Awesome Customers, Awesome Workers, Top

    (I am working my very first shift at a new job. The coworker training me has stepped out to make a call. A middle-aged customer comes up to the counter looking cross. As he does a young woman comes through the door and sees him.)

    Young Woman: “Oh, no! Oh, no, no, no! No you don’t!”

    (The man turns around to face her in shock.)

    Young Woman: “Not a chance! You came in here every single day for a year just to bully and ridicule me! You made me wait on you hand and foot, and complained the whole time, and you’ve yet to actually buy anything! Every day that you came in here—and made my life h***—I went home and cried! You are nothing but a mean, pathetic loser, and I’ll be d***** if I let you treat this poor girl the way you treated me!”

    Customer: “EXCUSE ME? YOU WILL BE FIRED FOR THIS YOU WORTHLESS B****!”

    Young Woman: “Nope, not this time a**-hole! I don’t work here anymore. I got into college. I’m going to make something of myself. Now you go back to your sad angry little life, and don’t you dare harass anyone who works here again!”

    (The man turns red, but leaves. The woman comes up to the counter smiling brightly.)

    Young Woman: “Hey, you must be the new girl! I used to work here; just dropped by to pick up my last pay-check.”

    (She notices my shocked expression.)

    Young Woman: “I’ve been bottling that up for a long time. He shouldn’t bother you again.”

    The Hitchhiker’s Guide To Diplomacy

    | Liverpool, England, UK | Awesome Customers, Books & Reading, Geeks Rule, Language & Words, One-Liners, Top

    (A customer in his early 20′s is ranting at the front of the bookstore. He’s speaking as if he’s much older than he is. His rant is about kids nowadays not reading as much. There are no other customers, so it’s policy to let him vent. I smile politely to everything he’s saying, since he’s not being a bother.)

    Male Customer: “…they just don’t understand the beauty of holding a book in their hands, smelling the pages and reading tales of epic proportion! Kids these days just want to stand around listening to crap music. No wonder they’re getting dumber.”

    Me: “We get a few teenagers coming in the store, though.”

    Male Customer: “I bet they’re just picking up crap like Twilight. They’d never read proper books.”

    (A customer walks in as he’s saying this. I recognise her from a few days ago, when she ordered a book. She’s about 16, very blonde, and very clearly one of the popular girls.)

    Female Customer: “Hi, I ordered a book. I just want to check if it has come in? It’s under [name].”

    Male Customer: *mutters* “This is exactly what I was talking about.”

    Female Customer: “Excuse me? What is that supposed to mean?”

    Male Customer: “I was just saying that kids like you have no interest in reading. If you do, it’s all crap.”

    Female Customer: “If I had no interest in reading, why would I be in a bookstore? And who cares what others think of a book, so long as you enjoy it? That’s all that matters, right?”

    Male Customer: “Whatever, go on, pick up your crappy little Twilight.”

    Female Customer: “For your information, I ordered John Green’s Looking for Alaska. I did not like Twilight at all.”

    Male Customer: “Yeah, as if.”

    Female Customer: “”War is peace. Freedom is slavery. Ignorance is strength.” George Orwell, 1984. That last line is something you ought to think about before opening your rude mouth!”

    Me: “She certainly knows her stuff.”

    (I hand her the book she ordered, making sure the male customer sees the cover. She pays and walks away, but turns back around before she leaves.)

    Female Customer: “So long, and thanks for all the fish!”

    Prescribing Perspective

    | AL, USA | Awesome Customers, Health & Body, Top

    Me: “How may I help you, ma’am?”

    Customer #1: “I’m picking up a script for [name].”

    (I proceed to look it up. However, the system alerts me that we do not have anything ready.)

    Me: “I don’t see that we have anything ready for you, ma’am.”

    Customer #1: “What do you mean, you don’t have anything! They called two days ago!”

    Me: “I apologize, ma’am. If a prescription sits on our shelf for too long, we have to put it back on our stock shelf.”

    Customer #1: “It’s only been a week! That’s just stupid! Give me back my script! I’ll go to [rival store]! Only one week! Absurd!”

    (I escort her to my co-worker, so that I may help the other customers in line.)

    Customer #2: “Oh, honey, I think I may have done the same thing and waited too long; can you check?”

    Me: “Certainly, sir.”

    (I check, and indeed his was placed back to stock as well.)

    Me: “Yes, sir, I’m afraid so.”

    (Customer #2 speaks loud enough for everyone to hear.)

    Customer #2: “Oh, shoot. IT’S PURELY MY FAULT FOR FORGETTING, EVEN AFTER Y’ALL WERE SO NICE TO CALL ME TWICE. Thank you, sugar; I’ll go talk to [co-worker].”

    Page 29/87First...2728293031...Last