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    Category: Awesome Customers

    The English Only Tip Their Hats

    | London, England, UK | Awesome Customers, Money, Themed Giveaway

    (I’m visiting my long distance boyfriend in London. We decide to stop for lunch during our walk through the streets of London. I’m from Canada.)

    Worker: “So, your total is [total].”

    (I hand him a little more than he asked for.)

    Me: “Keep the change.”

    (He looks confused for a moment and tries to give me back the money.)

    Me: “No, no, keep the change. It’s money for you.”

    Worker: “What…?”

    My Boyfriend: *to me* “In London, no one ever uses the term, ‘keep the change.’ It’s unheard of for people working behind the counters to get tips.”

    Me: “Oh, geez… I had no idea.” *to the worker* “I’m actually from Canada. Over there, we use the term ‘keep the change’ when we don’t really need the change back. It’s considered giving a tip. I honestly had no idea that you guys here didn’t do that. Still, it’s just a little bit of money and I don’t need it that badly. Go ahead and pocket it. It’s for you!”

    Worker: *huge smile* “Thank you for explaining!”

    (He kept the change. It seemed like such a minor cultural difference, but I think we both learned something that day!)

    Thankful For Thank Yous

    | New York, USA | Awesome Customers, Themed Giveaway

    Me: “Hi, can you please fill it up with regular?”

    Employee: “Sure, no prob—Wait!”

    Me: “Is there a problem with my card? Can I use my debit card instead?”

    Employee: “No, no! The card’s fine! You’re the nice customer!”

    Me: “…I’m sorry. I don’t know what you’re referring to.”

    Employee: “You were filling up your gas tank earlier this month. It was my first week of training and I was trying to figure out the machines because I used to work at a station where we brought credit cards inside to be processed. This crazy lady started screaming at me because she got charged for premium gas and she didn’t want it. Then your credit card didn’t work because I forgot to hit some buttons or something. While she spent 10 minutes screaming at me, you waited there patiently without screaming at me or trying to get my attention. It was only after she left that I realized your car hadn’t been filled yet. You didn’t say anything mean; you just smiled and told me not to worry about it.”

    Me: “Oh yeah… I remember that lady. Boy, wasn’t she a bundle of joy to be around? Has she been back since?”

    Employee: “Maybe? Well, I told my coworker Eddie about you and he said you’re the only customer who consistently is polite and says “Please” and “Thank you” and you’re the only who treats us as equal human beings! Thank you for that!”

    Me: “Wow… well, you’re welcome. Just try to avoid crazy customers! Stay warm!”

    Employee: “Seriously, thank you! You have no idea how nice it is!”

    Customers Providing Change For A Change

    | Oakville, ON, Canada | At The Checkout, Awesome Customers, Money, Themed Giveaway

    (I have seen only one customer all day: a regular contractor who normally goes to another location.)

    Me: “Hey! What do you need?”

    Contractor: “Just a roller sleeve; am I the first you’ve had all day?”

    Coworker: “Well, with the roller you’re buying, so far we’ve made $13.79 today.”

    Contractor: *throws a $50 bill on the counter* “Wow. Use the change to buy some magazines and snacks so you aren’t just sitting here anymore.”

    Me: “Thank you! Oh, wow! You should keep this, but thank you so much. I’m dying of boredom!”

    (Five years later, all I remember about that job was how awful my boss was, and how nice the contractor was every time he came in, no matter what was happening or how long it took to get his paint. He was always wanting the employees to be happy, and whenever he walked in we were.)

    Send Him To The Sister Store

    | Rahway, NJ, USA | Awesome Customers, Bad Behavior, Family & Kids, Themed Giveaway

    (Our newest employee is a very sweet 18-year-old girl. She’s only been working for a week, when a customer starts giving her a hard time.)

    Rude Customer: “You f***ing b****! Can’t you do s*** right?!”

    18-year-old Cashier: *trying not to cry* “Sir, I’m sorry! You told me to take-”

    Rude Customer: “Forget it! I’ll go to [similar store nearby], where they actually hire decent people!”

    18-year-old Cashier: “I was only-”

    Rude Customer: “F*** you! You’re probably some b**** who’s never worked a day in her life! I bet you’re not even in school! Probably just waiting to get knocked up so you can live on welfare and sit on your lazy fat a** all day!”

    (He continues screaming at her and making disparaging remarks. I’m about to get the manager when a female customer walks in, sees what’s going on and speaks up.)

    Female Customer: “Hey, will you shut up and stop being such a jacka**?! What’s your problem?!”

    Rude Customer: “This b**** can’t do s*** right! She shouldn’t be working if she’s too stupid to do anything!”

    Female Customer: “That ‘b****’ is my big sister and if you call her that again, I’ll knock your f***ing head off!”

    Rude Customer: “Please! You’re probably about as worthless as her!”

    Female Customer: “Try me.”

    Rude Customer: “Crazy b****!” *runs out*

    (It turned out the female customer really was the cashier’s sister. We were scared the cashier wouldn’t come back after that day, but she did and told us the guy was smart to run away because her sister, who’s only 15, really could’ve injured him if she fought!)

    Assembling Your Change

    | Leicester, England, UK | Awesome Customers, Awesome Workers, Geeks Rule, Themed Giveaway

    (I am in the queue for popcorn. A young red-headed woman wearing a ‘Stark Industries’ t-shirt is ahead of me. She get’s her snacks and moves away.)

    Cashier: “Hey, miss! Excuse me!”

    (She’s fiddling with two drinks and a large popcorn and doesn’t seem to notice him calling her. He comes around the counter.)

    Cashier: “Excuse me! Hey! Miss Potts!”

    (This gets her and she half turns around.)

    Cashier: “Miss Potts, you forgot your change.”

    Red Head: “Oh, thank you!”

    Cashier: “Will that be all Miss Potts?”

    Red Head: “That will be all, Mr. Stark.”

    (She gives him a nod and a smile and moves off. He comes back behind the counter and turns to me, then laughs. I am wearing a Captain America T shirt.)

    Cashier: “And what can I get for you, Captain Rogers?”


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