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    Category: Awesome Customers

    Acts Of Kindness Do Register

    | Kirksville, MO, USA | At The Checkout, Awesome Customers

    (I’m working as a cashier during the Black Friday sale. We’ve just had new registers installed a few months prior. It is extremely busy because of the sale. I’ve finished scanning everything for a customer.)

    Me: “Okay, your total is $1458.97.”

    Customer: “Okay, credit.”

    (She scans her card, and my entire register crashes. My screen is totally black.)

    Me: “Uh… I need to call a supervisor over. My register just crashed.”

    (My supervisor comes over, and I explain the situation.)

    Customer: “Oh, no! Did I break it?”

    Supervisor: “No, it’s possible that all the transactions have just overloaded the system. I’ll take you to the service desk, and we’ll fix this.”

    Customer: “Oh, okay.”

    (She follows my supervisor. The other supervisors move the rest of my line to the service desk. I go outside to take my break, when another customer approaches me.)

    Customer #2: “Were you the one whose register broke down?”

    Me: “Yeah, that was me.”

    Customer #2: “That must have been a bit nerve wracking.”

    Me: “Yeah, but at least that lady was calm about it. It could have been a lot worse!”

    Customer #2: “Are you guys allowed drinks while you’re working?”

    Me: “Not normally, but they are allowing it tonight because of the sale. I should go back in and get back to work. Have a nice night.”

    (I return, and my register is working properly. About an hour later, Customers #1 and #2 come back though my line. They set one of every drink we sell by the checkout lines on my counter.)

    Customer #1: “Pick one.”

    Me: “Excuse me?”

    Customer #1: *points to Customer #2* “My husband told me that he talked to you on your break. You were very calm, and didn’t have anything bad to say. So pick a drink; it’s on me!”

    (One of my supervisors comes over and assures me it’s okay.)

    Me: “Okay, thank you. I’ll take this one.”

    (It turns out they were from the corporate office, and they gave my manager a great letter of commendation! I never volunteered for Black Friday after that though!)

    They Make A Mockery Of Muggery

    | France | Awesome Customers, Criminal/Illegal

    (I work the night shift. Two men in their twenties enter the store. They’re wearing saggy pants, and all the works. They look like they’ve been in a fight, as one has a black eye and a split lip, and the other has a swollen cheek and a nosebleed. Immediately they start harassing me, making lewd innuendos, and generally being obnoxious. Another customer walks in and spots them.)

    Customer: “You again? How many times am I going to have to beat the tar out of you tonight?”

    (Both men turn around, take a good look at the customer, turn pale, and leave without another word.)

    Me: “What the f*** just happened?”

    Customer: “They tried to mug me about two hours ago.”

    Freedom Isn’t Free

    | USA | Awesome Customers, Money, Top

    (I’m a bank teller at a large national bank. A customer in her mid-twenties comes up to my till.)

    Me: “Welcome to [bank name]! How can I help you today?”

    Customer: “Yeah, can I find the total amount I owe for my student loans?”

    Me: “Sure, what is your full name?”

    (She gives me her name, and I give her the amount owed. It is a fairly large amount.)

    Customer: “Perfect!”

    (With a large smile, she hands me a cashier check from another bank, for the exact amount, totally paying off all loans she has with this bank. I enter the info, and print her receipt. I quickly run to the back to see my manager.)

    Me: “Can I give this customer a couple of the promotional items that we usually give to people that open checking accounts?”

    (My manager see the amount that she is paying, and that this means the customer has totally paid off the loans.)

    Manager: “You can give her whatever you want!”

    (I grab some items, and bring them back up to the till.)

    Me: “Congratulations on paying off all your loans. Here’s your receipt, and a few gifts for paying off such a large loan amount.”

    Customer: “Thank you very much! What I’m about to say has nothing to do with you; you are a great person, and thank you very much for the free gift. So, just go with everything I’m about to do.”

    Me: “…Okay?”

    (She holds up the receipt above her head, and speaks in a loud voice.)

    Customer: “Ha! Six years ago I sold my soul to this bank! But after going through the nine circles of hell, I have finally gotten free of it! I now owe you nothing, zip, zero, nada! I am free; no more bills, payments, fees, nothing. I’M FREEEEEEE!”

    (Even as she walks out the doors, she’s yelling and dancing. The dozen or so other customers and workers watch her the whole time. Another customer speaks loud enough so just about everyone can hear him.)

    Customer #2: “Raise your hand if you wish you could do that.”

    (Just about everyone else in the bank raises their hand.)

    A Drought Of Nice Customers

    | Palmerston North, New Zealand | At The Checkout, Awesome Customers, Food & Drink

    (We are having a really bad drought in the North Island at the moment, so we have some serious water restrictions. It’s the top of everyone’s mind, and everyone’s talking about it.)

    Me: *to customer at drive-thru* “That’ll be [total].”

    Customer: “Okay, here you go. Wow, it’s going to be another scorcher today, huh?”

    Me: “I know, I’m just about to go do a rain dance.”

    Customer: “I know how you feel. We’re on tank water, and it’s running a little low for us.”

    Me: “Well, in town we’ve just got all the regular restrictions; we’re not watering and stuff. My mum’s so upset; she’s lost her entire veggie garden because she can’t water during the day.”

    Customer: “That must be pretty hard on her. We’re doing okay, because we’ve been so careful and everything.”

    (My coworker hands me her meal, and I hand it straight out.)

    Me: “Here you go, all done!”

    Customer: “Wow, that was fast! Thanks!”

    (I think she’s about to drive away, so I move to shut the window.)

    Customer: “Hang on! Can I see your manager, please?”

    (Confused, I grab the manager on the floor.)

    Manager: “Is there a problem?”

    Customer: “I just wanted to tell you how lovely it is to get a pleasant employee at the drive-thru window. This young lady has been talking to me the entire time I was here, and it made the time absolutely fly. You so rarely get pleasant people in the service industry. I just wanted to say how nice she was. Thank you, and have a good day!”

    (With that, she drives off. My manager gives me a thumbs-up, and I feel good the rest of my shift. Sometimes you get some good ones!)

    Cease-Fire Is Over When You Can’t Be Fired

    | Toronto, ON, Canada | At The Checkout, Awesome Customers, Awesome Workers, Top

    (I am working my very first shift at a new job. The coworker training me has stepped out to make a call. A middle-aged customer comes up to the counter looking cross. As he does a young woman comes through the door and sees him.)

    Young Woman: “Oh, no! Oh, no, no, no! No you don’t!”

    (The man turns around to face her in shock.)

    Young Woman: “Not a chance! You came in here every single day for a year just to bully and ridicule me! You made me wait on you hand and foot, and complained the whole time, and you’ve yet to actually buy anything! Every day that you came in here—and made my life h***—I went home and cried! You are nothing but a mean, pathetic loser, and I’ll be d***** if I let you treat this poor girl the way you treated me!”

    Customer: “EXCUSE ME? YOU WILL BE FIRED FOR THIS YOU WORTHLESS B****!”

    Young Woman: “Nope, not this time a**-hole! I don’t work here anymore. I got into college. I’m going to make something of myself. Now you go back to your sad angry little life, and don’t you dare harass anyone who works here again!”

    (The man turns red, but leaves. The woman comes up to the counter smiling brightly.)

    Young Woman: “Hey, you must be the new girl! I used to work here; just dropped by to pick up my last pay-check.”

    (She notices my shocked expression.)

    Young Woman: “I’ve been bottling that up for a long time. He shouldn’t bother you again.”

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