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    Category: Awesome Customers

    Seize The (Mother’s) Day

    , | VA, USA | Awesome Customers, Family & Kids, Food & Drink, Top

    (It is Mother’s Day, and my mother has had a hard and disappointing day. Due to a failed dinner by her husband, I take her to a fast-food restaurant at about 9pm. She starts speaking at the counter.)

    Mom: “Happy Mother’s Day to me, at [fast food restaurant] at nine at night.”

    Cashier: “Yeah, I’ve been here all day.”

    Mom: “Oh, really!? Wow.”

    (We finish ordering and eat our food. As we are leaving, my mother is staring into the kitchen. The cashier, thinking we need something, comes over. We wave her away. We get into the car, but my mother stops me from starting the engine.)

    Mom: “I have decided we should do something for the woman in there. Here I was complaining, while they have been working all day. They probably weren’t able to spend time with their families.”

    (We drive to the nearby store. She buys two bouquets of flowers, and two boxes of chocolates. We go back to the restaurant. My mom approaches the cashier.)

    Mom: “You’re a mother, aren’t you?”

    Cashier: “Yes, I am.”

    Mom: “Well, I thought you deserved these.”

    (Mom gives the woman the flowers and chocolates. The cashier thanks her repeatedly, looking on the verge of tears. My mother leaves feeling a lot better. Even though her day wasn’t what she had hoped it would be, she at least got to make someone else’s better.)

    Happy Birthday Two You

    | Nanaimo, BC, Canada | At The Checkout, Awesome Customers, Top

    (I am working a shift on my birthday. An elderly customer that I recognize comes in without any items to have altered; I assume she is picking up an order.)

    Me: “Good afternoon Mrs. [name]! What can I do for you today?”

    Customer: “I just wanted to come in to tell you what a lovely job you did on my pants last week, and to give you this!”

    (She ‘ninjas’ a bag out of her purse, and places it on my counter. It is a little bag of gourmet chocolate squares!)

    Me: “For me? Really?”

    Customer: “Yes! You were so nice to me, and I thought it would be nice to give you a treat!”

    Me: “Well, that was really nice of you! Wow! These are even all the flavors I like! It is my birthday today, so thank you for the present!”

    Customer: “It is? It is my birthday today, too! How about that! Happy birthday!”

    Me: “Happy birthday to you, too!”

    Customer: “Well, goodbye! I will see you again sometime!”

    Me: “Have a great afternoon, and I hope so! Bye!”

    Food For Thoughtless

    | Derby, England, UK | Awesome Customers, Food & Drink

    (The store I work in is now a very popular coffee brand store. We’ve been open for two weeks. The building was previously a food and dining store, but the building had been empty eight months prior to our store opening.)

    Me: “Hello, sir, how are you today?”

    Customer: “Well, I’m not very d*** good now!”

    Me: “Oh, I’m ever so sorry to hear that! How can I help you today?”

    Customer: “I came here for some breakfast, but you’re not [old store] any more!”

    Me: “Well, we do have breakfast options. We can heat them for yo—”

    Customer: “NO GOOD! I WANTED HOT FOOD!”

    Me: “We can do you hot food; we offer porridge, and of course our lovely hot dr—”

    Customer: “IT’S S***! IT’S GARBAGE, THAT’S WHAT IT IS! I WON’T PUT UP WITH IT!”

    (While he’s steadily getting angrier, another customer has entered the store behind him.)

    Me: “Um, there’s not really much else I can do I’m afraid, sir. Was there anything I can help you with?”

    Customer: “Yes, I’ll have a… NO! I’ll go somewhere else. THIS IS TOTAL S***! What do you have to say for yourself?!”

    Me: “Er… I’m sorry but [old store] hasn’t been open on this site for almost a year, so there really is nothing I can do about it. If that is everything, I will just serve the next customer who has been waiting patiently. Thank you, have a good d—”

    Customer: “I’M NOT FINISHED WITH YOU! I WA—”

    Next Customer: “Well, she’s finished with YOU! You’re obviously bloody stupid; EVERYONE knows that [old store] hasn’t been here for ages! It’s too d*** early for you to be yelling at this poor girl! Now, sod off and let me get my coffee!”

    (The first customer all but runs from the store.)

    Me: “Wow, thank you for that! I’m so sorry you had to step in though!”

    Next Customer: “No worries, my darling! Hey, I recognise you; didn’t you work at [popular fast food store]?”

    Me: “Yup! Five years of putting up with customers like that; I think I may have brought them with me!”

    Next Customer: “Oh, dear me. Well, this is for you, darling! Keep that smile going!”

    (The woman hands me a £5 note, swiftly followed by several more from the other customers in the store, all of whom come over when they hear where I used to work!)

    Some Customers Have Good Taste

    , | New York City, NY, USA | At The Checkout, Awesome Customers, Food & Drink, Top

    (I work at a fast food chain. I have just finished dealing with an absolutely horrendous customer, but I cannot take a break yet. My boss is sympathetic, but a little strict about breaks. I steel myself for the next customer.)

    Me: “Hi, how can I help you?”

    Customer: “One second, sorry.”

    (She is writing something on a slip of paper.)

    Customer: “Okay, thanks for waiting. Can I get some sweet tea? Also, that last guy was a jerk. Here!”

    (She hands me the piece of paper. It says: ‘notalwaysright.com’.)

    Customer: “If you need to feel better, then go here!”

    (Thank you so much, miss! I had never heard of this site before today, and I’m so glad you were kind to me!)

    Good Honest Coffee

    | Canada | Awesome Customers, Food & Drink

    Regular: “Is [coworker] here?”

    Me: “No, is there something I can do for you?”

    Regular: “Oh, I was just here yesterday and I was chatting with [coworker], and didn’t pay for my espresso. I’d like to pay for it now.”

    (I look at him in shock.)

    Regular: “Why are you looking at me like that?”

    Me: “Because most people aren’t that honest.”

    Regular: “Well, they should be; what’s so difficult about it?”

    Me: “Nothing, but it’s unusual. Would you like your usual along with it?”

    Regular: “Yes, please, but make sure you charge me for yesterday’s as well.”

    (The girl I am working with and I are just awestruck. It puts us in a good mood for the rest of the day.)

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