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    Category: Awesome Customers

    Some Customers Have Good Taste

    , | New York City, NY, USA | At The Checkout, Awesome Customers, Food & Drink, Top

    (I work at a fast food chain. I have just finished dealing with an absolutely horrendous customer, but I cannot take a break yet. My boss is sympathetic, but a little strict about breaks. I steel myself for the next customer.)

    Me: “Hi, how can I help you?”

    Customer: “One second, sorry.”

    (She is writing something on a slip of paper.)

    Customer: “Okay, thanks for waiting. Can I get some sweet tea? Also, that last guy was a jerk. Here!”

    (She hands me the piece of paper. It says: ‘notalwaysright.com’.)

    Customer: “If you need to feel better, then go here!”

    (Thank you so much, miss! I had never heard of this site before today, and I’m so glad you were kind to me!)

    Good Honest Coffee

    | Canada | Awesome Customers, Food & Drink

    Regular: “Is [coworker] here?”

    Me: “No, is there something I can do for you?”

    Regular: “Oh, I was just here yesterday and I was chatting with [coworker], and didn’t pay for my espresso. I’d like to pay for it now.”

    (I look at him in shock.)

    Regular: “Why are you looking at me like that?”

    Me: “Because most people aren’t that honest.”

    Regular: “Well, they should be; what’s so difficult about it?”

    Me: “Nothing, but it’s unusual. Would you like your usual along with it?”

    Regular: “Yes, please, but make sure you charge me for yesterday’s as well.”

    (The girl I am working with and I are just awestruck. It puts us in a good mood for the rest of the day.)

    Looney For The Tunes

    | MI, USA | Awesome Customers

    (I work at a feed mill. I am helping a customer load her car.)

    Me: “Is there anything else I can help you with, ma’am?”

    Customer: “No, I’m good.”

    (As she is getting in her car, I notice a Looney Toons special edition jacket.)

    Me: “That is a very nice jacket, ma’am. My father has one just like it, and I absolutely love it.”

    Customer: “Does he have this exact one?”

    Me: “Yes he does.”

    Customer: “Very cool.”

    (She proceeds to drive away, and I get back to my work. As it is nearing closing time, I see her pull back in the lot.)

    Me: “Did I forget something, ma’am?”

    (She exits the car holding the jacket.)

    Customer: “Here, please try this on. If it fits, you may have it.”

    (I am absolutely thunder struck by this, so I try it on. It fits perfectly.)

    Customer: “I am glad it fits you. I have had this jacket for sometime now, and I am glad to see it go to someone who can appreciate it more than I do!”

    Sat Too Long On The Hash Key

    | IL, USA | Awesome Customers, Technology, Top

    (I’m manager of the electronic department in a retail store. Though we do not offer tech support, I often give out advice when I can, since I’m pretty tech savvy.)

    Customer: “Hey, you seem to know your stuff; I’ve seen you around. Listen, my cat sat on my laptop the other day, and now I can’t get the track-pad to work. I could use a mouse, but it’s more to carry around and they make my hand hurt.”

    Me: “I can’t be sure, but it sounds like your cat may have just disabled it. Most laptops have a button you can turn it on/off with, and the cat probably pressed it by accident.”

    (I show him on a demo unit what to look for and where it might be. He thanks me, and heads out. I don’t think anything of it until I see him again, about 30 minutes later, with a plastic shopping bag in tow.)

    Customer: “So, I tried to find what you suggested, but I couldn’t figure it out. Do you think you could show me?”

    (I look around nervously, since I’m technically not allowed to perform any services like this. But he already has the laptop out on my counter, and it’s powering up. Since no one is around, I decide to help him out.)

    Me: “Your track-pad was locked. This button right here locks and unlocks it. See the little light that comes on when it’s working?”

    Customer: “Oh man, that’s awesome! I can’t believe it was so simple. Listen, I was ready to spend a lot to get this fixed, but you did it for free! Can I give you this $20 as a tip?”

    Me: “Ah… no. Unfortunately we are not allowed to accept tips. If you’re really insistent that I take it, I’ll have to turn it over to my boss, and it’ll become part of a charitable donation.”

    Customer: “What if I just drop it as I’m leaving, and you happen to pick it up?”

    Me: “There’s a security camera right above us. Listen, I really appreciate the thought, but I can’t accept it. Think of it as my good deed for the day.”

    Customer: “Right on man, like karma. Hey, you want some of this bud?”

    (He pulls a small plastic bag of marijuana out of his pocket, and offers it towards me.)

    Me: “Ah! Sir, I would highly recommend putting that away. I did mention there’s a security camera right above us.”

    Customer: “Oh, yeah. Well, I hope when you get off work you get to smoke up, drink up, or whatever it is you do to unwind. You deserve it, man. Let that good karma flow back to you!”

    Momma Raised Him Right

    | Twin Cities, MN, USA | Awesome Customers, Family & Kids, Holidays

    (It’s the night before Mother’s Day, and around 3 am we get a large shipment of roses. A young customer comes in and sees the huge display, which has over 100 bouquets.)

    Young Customer: “Oh man! You’re killing me with all these flowers!”

    Me: “What?”

    Young Customer: “I just gotta get some!”

    (He grabs a full bouquet of a dozen roses plus a single rose, and then comes up to my register.)

    Young Customer: “My momma always told me that if you give a lady a rose on Mother’s Day, it’ll make her smile the whole day long, don’t even matter if she’s a mother or not. I’m gonna make 13 lucky ladies smile today!”

    Me: “Aww, that’s so sweet!”

    (I finish ringing him up, and he turns to leave. Suddenly, he turns around and hands me the single rose.)

    Young Customer: “You’re lady number 1!”

    (He then runs out the door before I can think of anything to say. I have to admit though, I really did end up smiling all day because of it!)


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