Category: Awesome Customers

Armless Is Harmless

| FL, USA | Awesome Customers, Family & Kids

(I work as a freelance airbrush face painter. I’m at an event when two small children and their mother come up. The mother’s attention is elsewhere while I talk to her kids.)

Me: “Hey there! What design would you like?”

Girl: *pointing out which design* “…and can I have it on my arm?”

Me: “Sure!”

(I put the design on her arm, and her brother comes up next, wanting his design on his arm as well. I hear this exchange as they leave.)

Mother: “Both of you got designs on your arms instead of your faces? Man, I got some boring-a** kids.”

Doubly Appreciative

| Vancouver, BC, Canada | At The Checkout, Awesome Customers

(I’ve finished serving a customer at my till. She hasn’t left yet, and is thoroughly reading her receipt.)

Me: “Excuse me, ma’am, is there a problem?”

Customer: “Actually, yes, there is. You charged me double on one item.”

(I look at her receipt, and she’s right; I did charge her twice for the same item. This is a rather bad mistake, so I’m expecting the worst.)

Me: “I’m terribly sorry, ma’am. I’ll fix this right away.”

Customer: “If I just grab another one of these items, we’d be good, right?”

Me: “Well, yes, that would be one way to go about solving this problem, but this is my mistake. I am very sorry for what I did, and I can give you your money back, if that’s what you prefer.”

Customer: “It’s okay; I could use another one of these, anyway.”

(Ma’am, if you’re reading this, I would like to thank you again for your kindness. It really meant a lot to me. And I’ll do my best to avoid repeating that mistake!)

Dressing Up The Situation More Than Required

| London, England, UK | At The Checkout, Awesome Customers, Money

(I work in a small corner shop. It’s around two pm and the store is pretty dead. A lady walks in and purchases a large quantity of alcohol, paying in cash. She spots the engagement ring on my finger as I hand her the change.)

Customer: “Aww, are you getting married?”

Me: “Yeah, I’ve been engaged for almost two months now.”

Customer: “That’s nice. I’ve been married for just under thirty years now.”

(She reaches back into her purse and pulls out a twenty pound note.)

Customer: “You seem like such a sweet girl. Here, take this. Put it towards your husband’s suit or something.”

(I don’t like taking other people’s money, especially from strangers, so she puts it on the counter.)

Me: “Well, um, actually my, uh, girlfriend and I are both gonna be wearing dresses but thanks.”

(I don’t tend to discuss my personal life with customers much, and this one showed me why. Nodding for the briefest of moments before she realised what I’d said, her eyes widened in shock and she turned around and sprinted out of the store faster than I would have believed for someone of her age, leaving behind the £20 as well as all her purchases. We kept them behind the counter for a week before my boss decided to donate them to me and my now wife for our wedding. It’s been a month now since the wedding, but no-one since has asked about it.)

You’d Be A Fool Not To

| Bay Area, CA, USA | At The Checkout, Awesome Customers, Family & Kids

(A woman and her six-year-old son walk into my store. She asks my coworker for help, while her son makes his way over to a case containing common and semi-precious stones. They are the only two in the store, so I have fun showing him some of the stones. He has picked up an egg-shaped piece of pyrite – also known as fool’s gold.)

Son: “Mom! Can I have it?!”

Mom: “I don’t know, baby. How much is it?”

Me: “It’s [price under $5], ma’am.”

Son: “So can I, Mama? Pleeeaaassseee?”

Mom: “Why do you want it so badly?”

Son: *looks thoughtful for a moment* “Because it’s AMAZING, and I want to fill my room with AMAZING things.”

Mom: *almost under her breath* “Well, I don’t see how I can argue with that.”

Very Closed Minded

| Boston, MA, USA | Awesome Customers, Time

(I’m the idiot customer this time around. I needed to get some supplies for my computer, and thought the local store was open until 10 pm. It’s currently 8:55 pm when I enter.)

Security: “Oh, we’re getting ready to close.”

Me: “Huh? It’s 8:55.”

Security: “We close at 9. Hope you’re quick!”

Me: *starting to dash* “Watch me.”

(I make a mad dash through the otherwise empty store as fast as I can go, grabbing my three items and running to the register. Timestamp on the receipt: 8:59pm.)

Cashier: “You used to work retail, huh?”

Me: “Yup, and I would’ve kicked my own a** if I took too long!”

(The staff laughed and gave a brief cheer as I, the last customer of the evening, was out the door at nine on the nose.)

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