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  • Category: Awesome Customers

    A Burger, A Side Of Obnoxiousness, Hold The Manners

    , | Germany | At The Checkout, Awesome Customers, Food & Drink, Wild & Unruly

    (I am ordering inside at a fast food restaurant. There aren’t many people inside but several cars lined up outside at the drive in and most burgers are sold out.)

    Me: “I’ll have a [burger].”

    Cashier #1: “Alright, but I fear you’ll have to wait a bit. Those are out right now, and several other customers are waiting for one as well.”

    Me: “That’s not a problem; I’ll just wait here.”

    (I’ve waited for several minutes with my cashier constantly apologizing to me about it taking so long, when another customer stomps in and goes to the next register.)

    Cashier #2: “Welcome, sir, how can I help you?”

    Customer: “I’ll have a [same burger as me] and some fries.”

    Cashier #2: “Yes, sir, I apologize in advance, but the burgers are out at the moment and you’ll need to wait a bit.”

    Customer: “Hmph! You’d better hurry up. I’m paying good money for this.”

    (After about two minutes of waiting, the customer starts to curse at the cashiers about being idiots and not working at all. This goes on for several more minutes until the first burger is done and my cashier starts to pack it up for me.)

    Customer: “Oi, that’s my burger! Give it to me now!”

    Cashier #1: “I’m terribly sorry, sir, but this lady here came in first and therefore it’s hers.”

    Customer: “Stop talking nonsense! Give it to me!”

    Cashier #2: “No, sir, that’s not your burger. We will give it to her.”

    Customer: “I’ve been waiting for ages now. I demand you to give me my burger. NOW!”

    Cashier #1: “But sir it’s—”

    Me: “Ah, just give the burger to him. This poor bloke is probably starving since he lost all his manners already.”

    Cashier #1: “Are you sure about this?”

    Me: “Yep, absolutely. After waiting this long, a few more minutes won’t make it any worse.”

    (The cashier gives the burger to the customer, who immediately retorts…)

    Customer: “Why didn’t you give it to me faster, you idiots?!”

    (I’ve had enough of the customer’s sour attitude and speak up.)

    Me: “For one, because that actually was MY order and I was kind enough to have it. For another, in case you didn’t notice, there is a large line of cars outside waiting and the poor guy in the kitchen is all alone. So stop being an a** and go eat your food which you needed so desperately!”

    Customer: *storms out*

    Cashier #1: “I’m really sorry that you have wait even longer because of him now.”

    Me: “It’s alright. I don’t have anything to do anyway.”

    (After another two minutes, Cashiers #1 and #2 pack my order and add an extra burger.)

    Cashiers #1 & #2: “There you go. A little thank you from all of us!”

    Free Lager For Free Labor

    | UK | At The Checkout, Awesome Customers, Food & Drink, Technology

    (I’ve just fixed a customer’s laptop which had an issue outputting to a monitor. I decide not to charge him, as the problem is minor and the fix didn’t take very long.)

    Customer: “Thanks a lot for that. I appreciate it. Wait here a sec.”

    (The customer leaves the store and I continue serving customers. Half an hour later, he returns.)

    Customer: “Here you go, mate. Hope you drink lager!”

    (He puts a case of beer down on my counter and begins walking out.)

    Me: “Whaa… are you serious? What’s this for?”

    Customer: “For fixing my laptop!”

    Me: “I… I really appreciate it, but you didn’t need to—”

    Customer: “You fixed my problem quickly and with a smile. I’m not the best with technology but you were very patient with me, which is more than I can say about the staff over at [Competitor]. So enjoy that, and I’ll definitely be shopping here again!”

    (That guy made my shift!)

    A Man Needs His Nectar

    | Finland | At The Checkout, Awesome Customers, Food & Drink, Health & Body, Top

    (I go to my local store after a game of soccer, still wearing my full goalkeeper kit. The cashier and I have met several times but don’t actually know each other at all. I am buying beer.)

    Cashier: “[My Name], you can’t buy beer!”

    Me: “Why not?”

    Cashier: “You come here looking so sporty and I thought you’d buy something healthy or nice, and you buy beer!”

    Me: “Okay, I’ll buy something nice.”

    (I turn around, grab a bunch of flowers, pay for them, and give them to her.)

    Me: “There you go!”

    Cashier: “What? For me?”

    Me: “Yes.”

    Cashier: “But… but why? No one has ever bought me flowers before.”

    Me: “Well, you told me to buy something nice, and as you looked tired and a bit down I thought that it would be nice to buy you flowers.”

    Cashier: “Thank you! This was so nice of you!”

    Me: “May I now drink beer tonight?”

    Cashier: “With both hands, if you like!”

    Slow To Register

    | London, England, UK | At The Checkout, Awesome Customers

    (I am going to a self-service checkout in the shop. I can see that the screen says it is for cards only. In addition, there is a sign plastered to the machine saying the same.)

    Employee: “Just to let you know: that’s card only.”

    Me: “Okay.”

    (I put my goods down. He is still looking at me, so I look up.)

    Employee: “You won’t be able to use cash.”

    Me: “…I know; it’s alright. I have a card on me.”

    Employee: “Sorry. You’d be surprised how many people will try to pay in cash despite all the warnings.”

    Me: “Really?”

    Employee: “Yeah, it happens all the time.”

    (I scan my first item. The machine immediately says in a loud voice: ‘This till will only accept cards. Do you wish to continue?’ I stare at the employee, who walks off, laughing. My faith in humanity went down that day.)

    To Give Credit, Where Credit Was Due

    | OK, USA | At The Checkout, Awesome Customers, Family & Kids, Money

    (I’m in my first semester of college. I’ve just had my first midterm, and unfortunately I’ve also caught a cold and am not quite thinking straight. I’m at the check out line with my groceries when I realize I’ve left my credit card back at the dorm.)

    Me: *quietly embarrassed* “I forgot my credit card back at the dorm. I’m really sorry; I can’t buy these right now.”

    Cashier: “Oh, don’t worry about it. We’ll just put them back.”

    Me: “I really am sorry.”

    Cashier: “Don’t worry about it; it’s okay. I’m sorry you can’t get these right now.”

    (At this point, the customer in line behind me speaks up.)

    Customer: “Just put them on mine.”

    Me: *shocked* “What?”

    Customer: “I’ll pay for them; don’t worry.”

    Me: “You don’t have to. It’s my own fault.”

    Customer: “It’s okay, really. My mother, father, brother, and I all went to [nearby college] at the same time. I have five kids. I would have wanted someone do to this for me.”

    (At this point I’m near tears. She pays for my groceries and I thank her profusely. She and the cashier talk to me about my majors and tell me to study hard, which I assure them I will. Thank you, random lady, for helping me out when I made a stupid mistake! The world needs more kind people like you!)

    Related:
    To Give Credit Where Debit Is Due, Part 4
    To Give Credit Where Debit Is Due, Part 3
    To Give Credit Where Debit Is Due, Part 2

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