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    Category: Awesome Customers

    Being Extra Extra Extra Polite

    , | Palmerston North, New Zealand | At The Checkout, Awesome Customers, Food & Drink

    (I’m working the drive thru.)

    Me: “Hi there, please place your order when you’re ready, thanks.”

    Customer: “Hi, could I get a [popular burger combo] with extra extra extra mayo, please?”

    Me: “Sure, that was [burger] with add mayo?”

    Customer: “Can you add more than that?”

    Me: *trying not to laugh* “Sure, I’ll add extra extra mayo. That’s [total], drive on up.”

    (When the customer gets to the window, I pack up her order, and laugh. They’d written ‘+mayo +mayo +mayo’ all over the burger wrap.)

    Me: “Here you go, miss, with extra extra extra mayo.”

    Customer: “Thank you!” *opens up the bag, and laughs* “Or, should I say, thank you, thank you, thank you?”

    Made A Good Call

    | Chicago, IL, USA | Awesome Customers, Money, Technology, Top

    (I’m a cashier, but we have the phones by us and answer all calls. A woman calls and is frantic; she’s lost her iPhone and explains what it looks like. It’s slow, so I go and hunt for it. I find it and call her back.)

    Me: “Hi, it’s [My Name] from [Store]. I found your phone and have it with me up at the registers. Whenever you’d like to come in and pick it up will be fine.”

    Customer: “Oh, my God! Thank you, thank you! I’ll be in soon to grab it!”

    (About 20 minutes later, a customer comes in and approaches me.)

    Customer: “Hi, I’m the lady who lost her phone. Pink case, with white polka dots.”

    Me: “Yep, I’ve got it right here. It wasn’t any trouble really.”

    Customer: “You’re the one who went and found it right? Thank you so much! Here take this!”

    (She proceeds to put some money in my hand. I stammer and shake my head, but she insists.)

    Customer: “I would’ve had to pay a lot more to replace the phone, and you were kind enough to find it and hold it for a klutz like me. I insist you take this and buy yourself something nice!”

    (The customer then left, leaving me with a $40 tip that I used to buy sushi for my boyfriend and me!)

    What Your Country Can Do For You

    | Denver, CO, USA | Awesome Customers, Food & Drink, Military

    (I’m with my dad, who is an army vet, and three of my friends. My family has no money right now, so my friends are paying.)

    Waiter: “Here’s your bill. The couple over there paid for $50.”

    Paying Friend: “What?”

    Me: “What?”

    Waiter: “They didn’t tell you?”

    My Dad: “No, they didn’t.”

    Waiter: “They saw your vet hat, and said that they’ll pay for $50.”

    Me: “Faith in humanity is über restored!”

    (To that couple who paid for most of our meal, thank you. Your actions did more than you know for not just my family, but my friends as well. You are saints among men.)

    Putting The Day Into A High Note

    , | OR, USA | At The Checkout, Awesome Customers, Food & Drink, Musical Mayhem

    (I am working the drive-thru at a fast food restaurant, and we have been having a rough night. It has been non-stop busy, and several customers have been very rude. A car pulls up, and I greet them.)

    Me: “Hi! How can I help you?”

    Customer: *singing in mock-opera style* “Just a momeeeennnt!”

    (Laughter erupts from the backseat, as a coworker and I exchange a look, stifling laughter.)

    Me: “Just let me know when you’re ready!”

    Customer: *still singing* “Can I get twwooooo large chocolate shaaaakes!?”

    (My headset is off, because I am laughing loudly as I enter their order.)

    Customer: “And one laaarge strawberry shaaaake?”

    Me: “Okay, I will have your total at the second window!”

    (They get to the window, and it’s a woman and two young girls in the back, all of them with big grins, and giggling.)

    Me: “That was absolutely fantastic! My coworker and I couldn’t stop laughing!”

    Customer: “Did we make your night?”

    Me: “Oh, yes!”

    (After the customer leaves, we spend another 10 minutes just laughing until our sides hurt. Thank you so much for the laugh! It’s people like you who make it all worth it!)

    Wait For The Waiter

    | Erie, PA, USA | Awesome Customers, Family & Kids, Food & Drink, Top

    (I am seated a couple tables down from a mother with her four-year-old daughter. The daughter asks to go to the restroom, and is about to bounce out into the aisle when her mom grabs her arm.)

    Mother: “Honey, look right there. Who’s that?”

    Daughter: “Waitress.”

    Mother: “And what’s she carrying?”

    Daughter: “Tray.”

    Mother: “And do you think she could see you with that great big tray in the way?”

    (The little girl’s eyes go very wide, and she shakes her head.)

    Mother: “You need to watch out and not get in the way of the people who work here, sweetheart. You could get hurt, and they could get in trouble for hurting you, even if it was an accident. Understand?”

    (The little girl nods hard, and carefully looks both ways before starting for the bathroom. The waitress, who was bringing me my food, looks shocked.)

    Waitress: “That never happens. Never.”

    Me: “I bet you that mom waited tables at some point.”

    (The waitress asks when she stops by to check on that family, and later tells me the mother was a waitress for three years in college, and nearly got sued for splashing hot coffee on customers when a pair of kids playing tag in the aisle tripped her!)

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